Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10186031March 23, 2007
AIR BAGS
TL* - THE CONTACT OWNS A 2003 VOLKSWAGEN JETTA. WHILE DRIVING AT 35 MPH THE DRIVER'S SIDE AIR BAG DEPLOYED WITHOUT WARNING. THERE WERE NO AIR BAG WARNING INDICATORS PRIOR TO DEPLOYMENT. HOWEVER, THE LIGHT ILLUMINATED AFTER IT DEPLOYED. THERE WERE MINOR INJURIES TO THE DRIVER'S EARS. THERE WERE NO PASSENGERS IN THE VEHICLE AT THE TIME OF THE FAILURE. THE CURRENT AND FAILURE MILEAGE WERE 60,000. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10185925March 22, 2007
TIRES:SIDEWALL
I OWN A 2003 VOLKSWAGON JETTA THAT CAME WITH GOODYEAR TIRES. AT 20,435 THOUSAND MILES I GOT MY FIRST FLAT TIRE. WHEN A SECOND TIRE WENT FLAT LESS THAN 2 MONTHS LATER, I DECIDED TO PURCHASE A FULL SET OF DIFFERENT TIRES. WHEN THE OLD TIRES WERE REMOVED THERE WAS SEVERE CRACKING AND "TEARS" IN THE WALLS OF THE TIRES. I MAINTAIN MY VEHICLE SO THERE WAS NO REASON AS TO WHY THE TIRES WENT FLAT. I LIVE IN A SAFE NEIGHBOORHOOD AND HAD MY CAR FOR A YEAR BEFORE THE TIRES STARTED TO GO FLAT. I DID NOT DRIVE THROUGH ANY CONSTRUCTION SITES AND THERE WAS NO SIGN THIS WAS VANDALISM SINCE THE CUTS WERE ON THE INSIDE OF THE WHEEL. LUCKILY, NEITHER OF THE FLATS HAPPENED ON A MAJOR HIGHWAY BECAUSE I COULD HAVE LOST COMPLETE CONTROL OF MY CAR. WHEN MY TIRES WERE REPLACED THE MECHANIC TOLD ME THAT I WAS BASICALY DRIVING ON "TIME BOMBS" AND THAT IT WAS GOOD THAT I CAME IN. HE THEN PROCEEDED TO SHOW ME OTHER TIRES WITH THE SAME CHARACTERISTICS. I COULD NOT BELIEVE GOODYEAR HAD A LINE OF DEFECTIVE TIRES AND THEY WERE DOING NOTHING ABOUT IT. WITH A NAME LIKE GOODYEAR I WOULD HAVE THOUGHT THEY WOULD HAVE CARED MORE ABOUT THEIR CUSTOMERS. ASIDE FROM THE TEARS, THE TIRES ARE STILL IN GOOD SHAPE WITH THE TREAD BARELY WORN DOWN. MOST TIRES LAST 40,000 PLUS MILES, I GOT MY FIRST FLAT TIRE AT HALF THAT. NOW, I AM OUT OVER $500.00 BECAUSE I HAD TO PURCHASE A WHOLE NEW SET OF TIRES. I THINK IT IS OUTRAGEOUS GOODYEAR HAS NOT OFFERED TO PAY ANY OF THAT. I KEPT THE TIRES AS PROOF AND I HAVE MANY PICTURES. APPARENTLY THEY ONLY PAY ATTENTION TO PEOPLE WHO GET INJURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185777March 21, 2007
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TL*- THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. THE RADIO WILL RANDOMLY PLAY EXTREMELY LOUD WITHOUT WARNING. THIS OCCURRED WHEN DRIVING AT ANY SPEED. THE DEALER STATED THEY ARE UNABLE TO DIAGNOSE THE FAILURE. THE CURRENT MILEAGE WAS 700 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185598March 20, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STEERING:RACK AND PINION:RACK, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE, VISIBILITY:WINDSHIELD WIPER/WASHER, ELECTRICAL SYSTEM:IGNITION:MODULE, EQUIPMENT:APPLIANCE:AIR CONDITIONER, EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:WATER HEATER
REPLACED IGNITION COIL FOR THE THIRD TIME IN AS MANY YEARS!! ELECTRIC WATER PUMP REPLACED. EATER CORE EXPLODED A COUPLE MONTHS LATER WHILE I WAS ON THE HIGHWAY AT 65 MPH WITH MY CHILD IN THE CAR! COULDN'T SEE ANYTHING AS CAR FILLED WITH ANTIFREEZE CLOUD. BELT DRIVEN WATER PUMP WENT A WEEK LATER. ENTIRE POWER STEERING RACK NEEDED TO BE REPLACED. WINDOW REGULATOR NEEDED TO BE REPLACED TWICE. DOOR HANDLE BROKE TWICE!. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185171March 15, 2007
ENGINE AND ENGINE COOLING
BEGAN OIL CONSUMPTION STUDY MAY 2006 BUT HAS BEEN AN ONGOING ISSUE PRIOR AND PRESENT. THIS IS A COPY OF SOME INFORMATION I SENT TO VWOA A. I WENT THROUGH THE ATTORNEY GENERAL TOO. VWA CONTINUES TO DENY THIS IS A PROBLEM, IT IS IN SPECIFICATIONS BUT DO NOT TELL ME WHAT IS ABNORMAL OIL USAGE. I HAD A RECALL SO WENT TO THE DEALER FOR THE SERVICE WITH MY EDITORIAL SIGN ON THE JETTA, THAT I HAD SENT TO MR. WITTER - VWA- THE DEALER HAS NOW REFUSED ANY FURTHER SERVICE OF MY VEHICLE THERE. THE PROBLEM CONTINUES, AND THEY HAVE SHUT THE DOOR WITH THE VAGUE "WITHIN SPECIFICATIONS" RHETORIC. I AM TOLD THAT MY VEHICLE TO BURN A QUART OF OIL IN 1000-3000 MILES NOT EVEN REGISTER ON THE DIP STICK, IS WITH IN THE MANUFACTURER SPECIFICATIONS. IT HAS 85,000 MILES AND HAS THE EXTENDED 120,000 MILE / 10 YEAR WARRANTY. I AM THE ORIGINAL OWNER. CONTINUED ON NEW COMPLAINT *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185175March 15, 2007
ENGINE AND ENGINE COOLING
THIS IS MY SCENARIO: EACH 3,000-4,000 MILE OIL CHANGE, OFTEN THERE WAS NO REGISTER ON THE DIP STICK OF MY JETTA. JETTA MANUAL STATES OIL CHANGE RECOMMENDED EVERY 10,000 MILES ITEM 2 THERE ARE NO DRIPS UNDER THE VEHICLE OR SMOKING EVER. THERE IS NO OIL SPLASHED UPON THE UNDERSIDE OF THE HOOD TO INDICATE GASKET PROBLEMMY SISTER WHO OWNS THE SAME CAR IN CALIFORNIA HAD MADE ME AWARE OF THE SAME SITUATION WITH HER JETTA AND TOLD ME HER DEALER APPROACHED HER AND SHE CONFIRMED THEIR QUESTIONS OF LOOSING OIL. THEY INITIATED AND COMPLETED SATISFYING HER AS A CUSTOMER BY RESOLVING THE SITUATION. I HAVE INCLUDED THE INVOICE OF HER REPAIR TO HER JETTA. ITEM 3REALIZING MY VEHICLE WAS IN THE SAME MILEAGE RANGE, AND CONCERNED THAT FURTHER AND WORSE DAMAGE COULD BE DONE, I PERUSED THE ISSUE WITH MY LOCAL DEALER "DAY APOLLO" IN MOON TOWNSHIP, PA. RELEVANT CONTACT INFORMATION IS ON INVOICES FROM THEM. APOLLO DID AN OIL CHANGE AND FOLLOWED UP WITH "OIL CONSUMPTION WATCH" FOR THE NEXT 3000 MILES THAT TOOK FROM MAY 12, 2006- AUGUST 28, 2006 TO COMPLETE THOUGH IRREGULAR INTERVALS FROM 82,856 MILES TO 84,920 MILES = 2,064 MILES IT WAS DOWN QUART OF OIL. AT 85,860 MILES- 3002 MILES FROM THE START, AND ONLY ANOTHER 904 MILES FROM THE PREVIOUS CHECK, THE OIL WAS LOW A FULL QUART OF OIL.= 1 QT IN 1610 MI. OITEM SET 4 - ARE COPIES OF THE STUDY. OITEM 5 LETTER FROM VW CUSTOMER SERVICE INDICATES .85 QT. OIL LOSS IN 1000 MILES = 2.55 QT. OIL LOSS IN 3000 MILES. ??CONSULTING SEVERAL PROFESSIONAL MECHANICS I WAS VEHEMENTLY TOLD THAT IS AN UNACCEPTABLE OIL LOSS IN THAT AMOUNT OF MILES. APOLLO VW DEALER, HOWEVER, IN THEIR RHETORIC, AND TAKING ADVANTAGE OF A LADY ALONE, STATED THAT IT IS WITHIN THEIR STANDARDS. THE STANDARDS ARE LOW ENOUGH TO COVER THEIR BACKS THAT A BICYCLE COULD BE WITH IN THE "SPECIFICATIONS". *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185178March 15, 2007
UNKNOWN OR OTHER
THIS ENTIRE SCENARIO IS UNACCEPTABLE FOR A CAR, I HAD HOPED TO KEEP, AS I AM TOLD THAT VW'S CAN WELL NEAR TO THE 200,000 MILES PLUS. I AM TOLD THEY ARE RELIABLE AND BEING ON THE ROAD MYSELF, THAT HAD BEEN A POINT OF COMFORT WHEN I PURCHASED THE VEHICLE. BEING OF LIMITED INCOME CAPACITY, I THOUGHT I MADE A WISE INVESTMENT TO CARRY ME FOR MANY YEARS WITHOUT A CAR PAYMENT. I AM SCARED TO DEATH NOW THAT SOMETHING DRASTIC COULD HAPPEN BECAUSE OF THIS SITUATION, BE IT A BREAK DOWN ON A LATE EVENING, DARK STRETCH OF ROAD OR GREATER FURTHER DAMAGE TO THE VEHICLE AS WELL AS ME PERSONALLY. MR. WITTER, THIS IS A MAJOR PROBLEM I WANT TO BELIEVE YOU ARE NOT AWARE OF, BECAUSE A CEO OF A COMPANY WHO PURPORTS SERVICE AND A QUALITY PRODUCT WOULD INVESTIGATE AND RESOLVE SUCH A LARGE ISSUE, IN ALL CASES, BUT MOST ESPECIALLY IN WARRANTY CASES. THERE NEEDS TO BE A MAJOR RECALL OR SOMEONE WILL BE INJURED OR KILLED IN AN ENGINE FAILURE INCIDENT. YOU MAY END UP FINDING YOURSELVES IN A CLASS ACTION SUIT. I BELIEVE PROACTIVE IS MORE POSITIVE THAN REACTIVE COURSE OF ACTION. I LOOK FORWARD TO A POSITIVE RESPONSE FROM YOU INDICATING THAT YOU WILL HAVE DAY APOLLO VW REMEDY MY ISSUE IN THE SAME MANNER THE CALIFORNIA DEALER SATISFIED MY SISTER'S SAME DEFECT. TO DATE 3/2007 THEY CONTINUE THE STANCE THIS IS NORMAL AND REFUSE TO SERVICE MY VEHICLE FOR ANY FUTURE ISSUE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185177March 15, 2007
ENGINE AND ENGINE COOLING
''PART 3 OF ORIGINAL COMPLAINT--I PHONED THE CUSTOMER SERVICE DIVISION IN MICHIGAN, MARGARET THERE TOLD ME THAT THEIR POSITION IS TO SUPPORT THE DEALER. THEY WOULD RECORD MY COMPLAINT. I ASKED FOR A DOCUMENT IN PRINT- A MANUAL- THAT GIVES ME THIS PARTICULAR "SPECIFICATION". SHE HAD ME ON HOLD FOR 15 MINUTES AND COULD NOT FIND SUCH DOCUMENTATION, I ASKED HER TO LOCATE IT AND INCLUDE IT IN MY LETTER OF RECORD THEY ARE SENDING ME. ''I SPOKE TO A DIFFERENT VW DEALER, HE SAID TO SPEAK TO THE "FACTORY FIELD REPRESENTATIVE" THE APOLLO DEALERSHIP WOULD NOT GIVE ME HIS NAME OR PHONE NUMBER AND TOLD ME TO CALL CUSTOMER SERVICE,-- THEY SAID THE FACTORY FIELD REP WOULD SUPPORT THE DEALER AND HAD NO CONTACT NUMBER FOR HIM EITHER. THEY ARE ALL IN BED TOGETHER. ''WHY THEN IS IT NOT WITHIN THE "SPECIFICATIONS" OF THE SAME MANUFACTURER BUT A DIFFERENT DEALER IN CALIFORNIA THAT ASSISTED MY SISTER? ''GROUP OF DOCUMENTATION (ITEM SET 6) ENCLOSED IS MY BRIEF INTERNET RESEARCH OF 4 SITES THAT INCLUDE 39 ENTRIES ON MESSAGE BOARD, LETTERS, COMPLAINTS TO THE SAME AS MINE WITH VERY POIGNANT AND DISTURBING RESPONSES FROM THE EXPERIENCED MECHANICS THAT MONITORED THE WEB SITE. "CONSIDER CLASS ACTION SUIT" AMONG OTHERS I HAVE HIGHLIGHTED FOR YOUR EASE OF RECOGNITION. MY CARSTATS2, AUTOREPAIR, AUTO TECH REPAIR 2 GOOGLE GROUPS VW DRINKS OIL 6 PAGES- 13 CASES VW BURNS OIL 8 PAGES, 21 MESSAGES 2+1+2+13+21= 39 INCIDENTS IN 4 WEB SITES ''PLUS EDMUNDS.COM 1 CONSUMER FULL DOCUMENTATION OF ISSUE, REFERENCE TO SUGGESTING AVOID THE JETTA TO A POTENTIAL CONSUMER AND REFERENCE TO A CLASS ACTION SUIT. '' VOLKSWAGEN IS HIDING THIS MAJOR ISSUE UNDER THE SKIRT OF THEIR SUB STANDARD "SPECIFICATIONS." ''I AM ALSO DRIVING WITH A SIGN IN MY JETTA ABOUT THIS ISSUE AND PART IT AND LEAVE A SIGN ON THE DASHBOARD ABOUT THE SAME THING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185020March 14, 2007
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
SEAT HEATER IN VW JETTA '01 BECAME VERY HOT (LIKE BURNING CIGARETTE ON BUTTOCKS) ON TWO DIFFERENT DAYS - AND FINALLY STOP WORKING. PER THE DEALER THE ELEMENT DID SHORT OUT - HAS DISCOLORED FABRIC - AND IS NOW BEING REPLACED TO THE TUNE OF $275 -- THE COVER WOULD COST AN EXTRA $350+ WHICH I PASSED ON REPLACING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184615March 9, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
CONTINUING PROBLEM-RANDOM OCCURRENCES: ALL DOORS WILL LOCK UNEXPECTEDLY AND ALARM SYSTEM ARMS ITSELF. THIS HAS HAPPENED ON NUMEROUS UNEXPECTED OCCASIONS WITHOUT ANY ACTIVATION BY REMOTE LOCKING KEY FOB. DOORS WILL LOCK WITH DRIVER OR PASSENGER(S) INSIDE OR OUTSIDE THE VEHICLE. ATTEMPTING TO START THE ENGINE OR OPEN DOORS WILL TRIGGER THE ALARM AFTER THE DOORS HAVE AUTOMATICALLY LOCKED AND ARMED. STARTER IS DISABLED WHEN ALARM IS TRIGGERED. SAFETY CONCERN FROM BEING LOCKED OUT OF CAR UNEXPECTEDLY. CAR HAS LOCKED WITH KEYS IN THE CAR AND DRIVER OUTSIDE OF CAR, SUCH AS AT GAS STATION FILLING TANK. PANIC IS INDUCED WHEN DRIVER INADVERTENTLY TRIGGERS THE ALARM WHEN TRYING TO START THE ENGINE WHILE UNAWARE THAT THE CAR HAS AUTOMATICALLY LOCKED ITSELF AND ARMED THE ALARM. FEAR OF SMALL CHILD BEING TRAPPED INSIDE CAR WHEN AUTO LOCKING/AUTO ARMING OCCURS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184611March 9, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*- THE CONTACT STATED THAT AFTER DRIVING THE 2006 VOLKSWAGEN TDI DIESEL AND COMING TO A STOP SHE PUT THE VEHICLE IN PARK AND THE VEHICLE CONTINUED TO ROLL ABOUT 4-6 INCHES FURTHER. THE CONTACT STATED THAT THIS WAS A SAFETY PROBLEM, IF SOMEONE WERE IN FRONT OF THE VEHICLE IT COULD HIT HIM/HER. THIS WAS NOTICED AFTER BUYING THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALERSHIP AND WAS INFORMED THAT THERE WAS NO ADJUSTMENT TO BE MADE ON THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO ANOTHER DEALERSHIP CALLED WALLACE VOLKSWAGEN IN TENNESSEE. HE STATED THAT THE SERVICE MANAGER WAS WAITING FOR A VOLKSWAGEN REPRESENTATIVE TO COME IN TO THE DEALERSHIP AND HAVE HIM LOOK AT THE VEHICLE. THE SALES MANAGER INFORMED THE CONTACT THAT THIS WAS A PROBLEM. THE FAILURE MILEAGE WAS 40 MILES AND THE CURRENT MILEAGE WAS 24,800.*AK CONSUMER STATES WHILE GETTING OIL CHANGE THE DEALER WAS NOTIFIED OF THE PROBLEM BY ADJUSTING CABLE ON GEAR SHIFT BUT TO NO AVAIL THE PROBLEM IS STILL YET TO BE FIXED. 4/23/07*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184491March 8, 2007
AIR BAGS
I PURCHASED A 2003 VW JETTA THIS PAST APRIL. ON NOVEMBER 22, 2006 AT 6:00 AM ON INTERSTATE 395 CT, MY SIDE DRIVER AIRBAGS, BACK SEAT AIRBAG AND DRIVER SEAT AIRBAG DEPLOYED. I DID NOT HIT ANYTHING ON THE HIGHWAY NOR WAS MY CAR STRUCK BY ANY OBJECT. I BROUGHT THE CAR TO THE SERVICE DEPARTMENT THAT DAY TO HAVE IT LOOKED AT ASSUMING THAT THEY WOULD FIND A DEFECT AND FIX THE PROBLEM. INSTEAD OF BEING HELPED BY THE SERVICE MANAGER I WAS ACCUSED OF HITTING SOMETHING. THEY SAID THERE WAS DAMAGE UNDERNEATH THE CAR. I BROUGHT THE CAR TO MY INSURANCE BRANCH AND THEY FOUND NO DAMAGE. VW AGAIN REFUSED MY CLAIM. I THEN HAD THE INSURANCE COMPANY COME TO THE DEALERSHIP TO LOOK AT THE CAR. LATER THAT WEEK THE INSURANCE COMPANY HIRED AN INVESTIGATOR TO EXAMINE THE CAR AND HE FOUND NO DAMAGE TO DEPLOY THE AIRBAGS. MY INSURANCE WILL NOT PAY THE $3,000 TO FIX THE CAR AND VW WILL NOT PAY. I HAVE 3 DEPLOYED AIRBAGS AND ONE BROKEN DRIVER SIDE SEAT BELT. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10184469March 7, 2007
UNKNOWN OR OTHER
MY CLOCK RUNS SUPER FAST...IT RUNS AHEAD OF TIME BY HOURS IN A MATTER OF 3 DAYS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184488March 7, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
AIRBAG CONTROL MODULE FAILURE WITHOUT WARNING. I NOTICED THE RED LIGHT FOR THE AIRBAG DID NOT GO OFF (NOT NOTICEABLE IN DAYLIGHT) THIS COULD BE A SIGNIFICANT PUBLIC SAFETY ISSUE. THE CAR ONLY HAS 92K MILES. THE WARNING LIGHT IS VIRTUALLY IMPOSSIBLE TO SEE IN BRIGHT DAYLIGHT. IF IT FAILS IN THE MIDDLE OF A JOURNEY THERE IS NO WARNING SOUND.... CONSUMERS CAN BE KILLED OR MAIMED IF AN ACCIDENT OCCURS WITHOUT REALIZING THIS PART HAS STOPPED FUNCTIONING, DRIVERS MAY GET A FALSE SENSE OF SECURITY. I TOOK THE CAR TO A VW DEALER WAS TOLD THAT THE CONTROL MODULE FOR THE AIRBAG HAD STOPPED WORKING. WE, (MY HUSBAND AND I), CALLED VW OF AMERICA, BUT WAS TOLD THAT BECAUSE THE CAR WAS 1. OUT OF WARRANTY, 2. 'OLD' (13 YRS) AND 3. 92, 000 MILES THAT THERE WAS NOTHING THAT WOULD BE DONE TO RECTIFY THE ISSUE. WE DISAGREED; THIS IS NOT A PART THAT SHOULD WEAR OUT, ESPECIALLY IF THE CAR HAS NEVER BEEN IN AN ACCIDENT. IT'S NOT THE SAME AS ENGINE PARTS, TIRES, BODY, ETC. THAT SHOULD BE EXPECTED TO WEAR AFTER TIME AND MILEAGE. THEIR CUSTOMER SERVICE REPRESENTATIVE SEEMED ONLY CONCERNED ABOUT IT IF THE CAR IS WITHIN THE WARRANTY PERIOD. I AM SUPPOSED TO GET BACK TO DEALER WITH A DECISION TO REPLACE THE MODULE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184355March 6, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I OWN A 1999.5 VOLKSWAGEN JETTA IV GLS. THERE IS A MAJOR PROBLEM WITH THE WINDOW REGULATORS AND VOLKSWAGEN REFUSES TO RECALL THEM. THEY KNOW THERE IS A PROBLEM AS THEY HAVE ISSUED A 7-YEAR EXTENDED WARRANTY ON THE PART. I HAVE HAD TO GET THE REGULATOR REPLACED ON MY FRONT PASSENGER SIDE WINDOW TWICE, DUE TO WINDOW FALLING INTO DOOR. THIS WAS UNDER EXTENDED WARRANTY. HOWEVER MY FRONT DRIVER SIDE WINDOW (WHICH I HARDLY EVER USE) HAS FALLEN INTO THE DOOR. I AM NOW OUTSIDE OF THE EXTENDED WARRANTY PERIOD AND THE DEALERSHIP IS TRYING TO CHARGE ME $500 TO REPLACE THE REGULATOR. I SHOULD NOT HAVE TO SPEND $500 I DO NOT HAVE ON A PART THAT IS KNOWN AND WELL DOCUMENTED TO BE FAULTY. THIS DEFECTIVE PART POSES SEVERAL DANGEROUS POSSIBILITIES. FOR EXAMPLE I AM CURRENTLY DRIVING WITH PLASTIC WHERE THE WINDOW SHOULD BE TO SECURE THE CAR FROM WEATHER AND INTRUDERS. I CAN HARDLY SEE THROUGH IT; THIS IS VERY DANGEROUS, IT IS A HUGE BLIND SPOT. IF THERE IS AN ATTACKER I CAN NOT SHUT THE WINDOW. I CAN NOT SECURE THE CAR. IF THE WEATHER WAS BAD DRIVING WOULD BE DIFFICULT. SOMETIMES THE FAULTY REGULATORS MAKE THE WINDOWS STUCK CLOSED. IF THERE WAS A WRECK SOMEONE COULD GET TRAPPED INSIDE. PLEASE PUT PRESSURE ON VOLKSWAGEN TO DO A FULL RECALL ON THIS PART. EVERYONE WHO HAS A RECENT VOLKSWAGEN HAS EXPERIENCED THE WINDOW REGULATOR FAILURE. IT IS IRRESPONSIBLE AND NEGLIGENT FOR VOLKSWAGEN NOT TO RECALL THIS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184239March 5, 2007
STRUCTURE:BODY:ROOF AND PILLARS, EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
TL* - THE CONTACT OWNS A 1999 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THERE WERE TWO SAFETY RECALLS 06V183000 AND 99V251000. , ONE RECALL WAS FOR THE BRAKE LAMP SWITCH ASSEMBLE AND THE OTHER WAS FOR THE B PILLAR MOUNTING CLIPS. THE CONTACT STATED THAT THE VEHICLE WAS IN A CRASH WHILE GOING 40 MPH THE PERSON THAT HIT THE CONTACT'S VEHICLE SAID THAT HE HIT HIM BECAUSE THE BRAKE LIGHTS DID NOT TURN ON, AND THEN HE FLED THE SEEN. THE CONTACT STATED THAT A POLICE REPORT WAS TAKEN, AND A COMPLAINT MADE TO THE INSURANCE COMPANY. THE CONTACT WAS NOT SURE IF HE GOT A TICKET OR NOT FOR NOT HAVING BRAKE LIGHTS. THE CONTACT STATED THAT HE WAS COMING OFF OF THE EXPRESSWAY AT 40 MPH, THE WEATHER WAS CLEAR, AND THE INCIDENT TOOK PLACE IN DAYLIGHT. THE CONTACT HAD TO PAY FOR THE REPAIRS. THE CONTACT HAD BEEN PULLED OVER BY THE POLICE BEFORE BECAUSE OF THE BRAKE LIGHTS. THE CONTACT STATED THAT HE SWITCHED THE BULBS AND THOUGHT EVERYTHING WAS ALRIGHT. THE CONTACT'S COMPLAINT WAS THAT HE RECEIVED A SAFETY RECALL MONTHS LATER ON THE BRAKE LAMP SWITCH AFTER HE PAID FOR EVERYTHING. THE CONTACT WILL BE ABLE TO GET THE POLICE REPORT AND AN INSURANCE REPORT. THE FAILURE AND CURRENT MILEAGE WERE BOTH 117392.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10184235March 5, 2007
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
(1) MANY ELECTRICAL ANOMALIES. LOSS OF AIR CONDITION. DEALERSHIP ADVISES IT IS COOLANT MIGRATION CAUSING ELECTRICAL/POWER PROBLEMS. COOLANT MIGRATING FROM COOLANT BOTTLE INTO THE ELECTRICAL HARNESS AND INTO ALL ELECTRICAL SYSTEMS. (2)COOLANT MIGRATION HAS CAUSED SEVERE ELECTRICAL PROBLEMS AND THE VEHICLE MUST BE RE-WIRED. COST TO ME $310.-TO BE DETERMINED(PROBABLY 6-10,000$) (3)DEALERSHIP REFUSED TO ASSIST WITH GETTING VW OF AMERICA TO CORRECT THE PROBLEM AT THEIR COST. VW OF AMERICA REFUSED TO CORRECT THE PROBLEM AT MY REQUEST. VW HAS KNOWN SINCE 2001 (SEE TECHNICAL BULLETIN 97-01-01) THAT THE COOLANT BOTTLE IS DEFECTIVE AND HAS NOT RECALLED IT, OR PROVIDED TECHNICAL BULLETINS AS TO HOW TO PREVENT IT. DEALER ADVISES THE CAR IS NOT SAFE TO DRIVE IN ITS PRESENT CONDITION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184262March 5, 2007
ELECTRICAL SYSTEM:WIRING, ELECTRICAL SYSTEM:IGNITION:MODULE
ENGINE HARNESS WIRING PROBLEMS - CHECK ENGINE, GLOW PLUG AND AIR BAG INDICATORS TURN ON POWER INTERMITTENT - WIPERS STOPPED FUNCTIONING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184145March 4, 2007
EXTERIOR LIGHTING:HEADLIGHTS
THE HIGH BEAM HEADLAMP ASSEMBLIES ON MY 2006 VOLKSWAGEN JETTA TDI ARE DESIGNED IN A MANNER THAT I FEEL IS EXTREMELY DANGEROUS. THE DESIGN OF THESE HEADLAMPS IS SUCH THAT THE HIGH BEAMS CANNOT BE ADJUSTED INDEPENDENTLY OF THE LOW BEAMS. WHEN THE LOW BEAMS ARE AIMED CORRECTLY, THE HIGH BEAMS ARE AIMED FAR TOO HIGH TO BE EFFECTIVE. THIS HEADLAMP DESIGN COULD MOST DEFINITELY RESULT IN AN ACCIDENT AND I DO NOT UNDERSTAND HOW THEY ARE EVEN CONSISTENT WITH THE DOT LIGHTING CODE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184183March 4, 2007
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
DRIVER'S ELECTRIC SEAT HEATER ELEMENT IN 2003 JETTA CAUGHT FIRE BURNING HOLE IN LEATHER SEAT AND BURNING DRIVER. *JB
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0

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