Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10188419April 20, 2007
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2001 VOLKSWAGEN JETTA. WHILE DRIVING THE CONTACT'S VEHICLE HIT SOMETHING IN THE ROAD AND FLATTENED THE TIRE ON THE FRONT PASSENGER SIDE. THREE OR FOUR DAYS LATER WHILE DRIVING 40- 45 MPH THE DRIVER'S SIDE AIR BAG DEPLOYED. THE CURRENT AND FAILURE MILEAGES WERE UNKNOWN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188421April 20, 2007
UNKNOWN OR OTHER
I HAVE HAD THIS PROBLEM AND FROM WHAT I HAVE READ ON FORUMS ONLINE WHICH IS QUIT DISTURBING HUNDREDS OF OTHER PEOPLE HAVE AS WELL. THERE IS WATER THAT FORMS ON BOTH THE FRONT PASSENGER FLOOR AND SOMETIMES THE REAR FLOOR DURING RAINS. IT IS SUPPOSEDLY CLOGGED DRAINS. SHOULDN'T THESE DRAINS BE BIG ENOUGH TO HANDLE THE FLOW OF DEBRIS AND WATER. IT HAS HAPPENED IN A LOT OF DIFFERENT MODELS OF VW ACCORDING TO THE FORUMS. AND I AM UNDER A 2 YEAR VW WARRANTY BUT SUPPOSEDLY THIS ISN'T' COVERED ACCORDING TO THE DEALER. THIS COULD HAVE RUINED ELECTRONIC STUFF IN MY CAR OR COULD AS IT GETS WET. THERE WAS NOTHING ABOUT THIS IN THE MANUAL OR ANYTHING I HAD TO FIND IT OUT ONLINE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188302April 19, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
CAR HAS BEEN SITTING FOR 2 MONTHS IN THE DRIVEWAY. I JUST HAD EVERYTHING TUNED AND BATTERY WORKING BEFORE I PARKED IT. I STARTED IT ONCE IN BETWEEN THAT TIME AND IT WORKED. I WENT OUT THE OTHER DAY AND THE CAR WOULD NOT START. I KNOW IT'S NOT THE STARTER. IT IS THE SEAT BELT SYSTEM WHERE THE CAR WON'T START UNLESS THE SEAT BELT IS CONNECTED. THE CAR STILL WON'T START SO I AM UPSET. PLEASE MAKE THIS WORK OUT FOR ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187684April 12, 2007
AIR BAGS, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WIFE STATED THAT WHEN SHE HIT BRAKES IT WAS HARD TO STOP CAR ,DID NOT SLOW, REAR ENDED A SUV AT ABOUT 30 MPH WHICH PUSHED FRONT END UP TO WINDSHIELD ABOVE BUMPER, PUSHED ENGINE INTO FIREWALL. SHE INCURRED MAJOR SEAT BELT BRUISING WITH NO AIR BAG DEPLOYMENT. AFTER INSPECTION THE INSURANCE COMPANY FOUND THAT TWO SENSORS HAD BEEN DISTORTED ALONG WITH CRACKED ENGINE MOUNTS AND BENT CRADLE. THEY TOTALED THE CAR DUE IN PART TO NO AIR BAG DEPLOYMENT,T AND FELT THAT THE CAR WOULD BE UNSAFE AFTER REPAIRS. AFTER CONTACTING VOLKSWAGEN, THEY SAID THAT AIR BAG DEPLOYMENT SHOULD NOT HAVE HAPPENED. BUT WHAT IF MY WIFE HAD JUMPED INTO THE CAR AND FORGOT TO PUT THE SEAT BELT ON SHE WOULD HAVE GONE THROUGH THE WINDSHIELD. I FEEL THAT THIS IS A MAJOR SAFETY DEFECT SINCE MOST ACCIDENTS WOULD OVER RIDE THE BUMPER DUE TO LOW BUMPER HEIGHT. VOLKSWAGEN DOES NOT SEEM TO THINK THIS IS A PROBLEM FROM THE PICTURES I SENT THEM AND OUR TALK ON THE PHONE. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10187479April 10, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
THE CABIN OF THE 2002 VOLKSWAGEN JETTA EMITS A WAXY ODOR THAT I AM CONCERNED REPRESENTS ENGINE FUMES. I HAVE HAD THE CAR INSPECTED BY SEVERAL MECHANICS, AND, WHILE THEY COULD IDENTIFY THE ODOR, THEY COULD NOT IDENTIFY THE SOURCE. THIS ODOR CAUSED ME AND MY PASSENGERS TO SUFFER BURNING EYES AND NAUSEA. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187482April 10, 2007
AIR BAGS:SIDE/WINDOW
THE PASSENGER SIDE AIR BAG/ CURTAIN ON 2002 VOLKSWAGEN JETTA, DEPLOYED WHILE TURNING RIGHT ON A WINDING ROAD. I WAS TRAVELING UNDER 20 MPH. THE ENGINE SHUT OFF, AND BECAUSE IT WAS ON A BLIND TURN I WAS ALMOST HIT BY A CAR BEHIND ME. AFTER 30 SECONDS I TURNED THE ENGINE ON, AND PULLED OVER TO A SAFE AREA TO INSPECT THE CAR. I TRAVEL THE ROAD EVERYDAY AND NO POT HOLES EXIST. THE DEALER SAID THAT THE COMPUTER DID NOT REGISTER AN ACCIDENT. THE MANUFACTURER, ENGINEER, LOOKED AT PICTURES SENT BY THE DEALERSHIP, AND SAID THAT THERE WERE SCRAPES UNDER THE CAR WHICH MUST HAVE CAUSED THE DEPLOYMENT. ASKED THE DEALERSHIP AND MANUFACTURER IF THE SIDE AIR BAG/CURTAIN WAS NOT REPLACED WOULD THE OTHER AIR BAGS BE EFFECTED. THEY TOLD ME THEY DID NOT HAVE ANY PUBLIC INFORMATION ON THE EFFECT ONE DEPLOYMENT HAS ON THE REST OF THE SYSTEM, AND I WOULD HAVE TO REPLACE IT FOR THE OTHER AIR BAGS TO PROVIDE PROTECTION. I CALLED THE MANUFACTURER CUSTOMER SERVICE, AND THEY CALLED THE DEALERSHIP, WHO NOW REPORTED THAT THE COMPUTER READ AN ACCIDENT OCCURRED. I WAS TOLD TO CONTACT THE INSURANCE COMPANY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187306April 9, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 2005 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THERE WAS ABS FAILURE. WHILE APPROACHING A STOP SIGN AT 15 MPH THE CONTACT DEPRESSED THE BRAKE PEDAL BUT THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT STATED THAT THIS FAILURE HAPPENED ON SEVERAL OCCASIONS, USUALLY WHEN DECELERATING AND STOPPING. THE VEHICLE WAS BROUGHT TO THE DEALER TWICE, BUT THE FAILURE COULD NOT BE DUPLICATED. THE DEALER STATED THAT THE BRAKES MAY CONTAIN DUST. THE CURRENT MILEAGE WAS 18,100, AND FAILURE MILEAGE WAS 17,300.*AK UPDATE 4/25/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187087April 5, 2007
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH, EQUIPMENT:ELECTRICAL
THE RIGHT FRONT TURN SIGNAL BULB WAS AT FIRST INTERMITTENT, BUT THEN BECAME INOPERATIVE. WHEN LIGHT WAS REMOVED THE FILAMENT WAS FINE, BUT THERE WAS EVIDENCE OF ARCING ACROSS THE CONTACTS. IT LOOKED LIKE THE CONTACTS WERE SHORT CIRCUITED. I HAD THIS SAME PROBLEM ABOUT A YEAR AGO. MY 2002 JETTA WAS NOT PART OF A RECALL OF THIS VERY PROBLEM. THE VIN # DID NOT QUALIFY. BUT, AFTER LOOKING AT FORUM POSTINGS THIS IS A BIGGER PROBLEM THAT THE GROUP OF VIN NUMBERS THAT VOLKSWAGEN INCLUDED IN THE RECALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186989April 4, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
TL*THE CONTACT OWNS A 2001 VOLKSWAGEN JETTA. THE CONTACT BROUGHT THE VEHICLE TO THE DEALER YESTERDAY TO HAVE THE MASS AIR FLOW METER SERVICED. THE CONTACT STATED THAT THIS FAILURE HAS BEEN ONGOING FOR APPROXIMATELY THREE YEARS AND HAS BECOME COSTLY. THE CURRENT AND FAILURE MILEAGE WERE 115,781.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187017April 4, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 2001 VOLKSWAGEN JETTA. THE CONTACT REPORTED TRANSMISSION FAILURE ON THE VEHICLE. THE DEALER REMEDIED THE TRANSMISSION FAILURE AND ONE MONTH LATER, THE PROBLEM RECURRED. THE CONTACT STATED THAT THE EPC LIGHTS BEGAN TO MALFUNCTION. WHEN THE LIGHTS ILLUMINATED THE CURRENT SPEED IN WHICH THE CONTACT WAS DRIVING, REDUCED DRASTICALLY. THE INDICATOR ILLUMINATED INTERMITTENTLY WHILE DRIVING TO THE DEALER. THE DEALER DIAGNOSED THE FAILURE AS BAD WIRING AND PERFORMED THE REMEDY, BUT THE FAILURE CONTINUES TO PERSIST. THE CONTACT THEN STATED FAILURE WITH THE BRAKE PEDAL SWITCH, HOWEVER IT WAS UNABLE TO BE DUPLICATED BY THE DEALER. THE BRAKE PEDAL SWITCH FAILURE ALSO CONTINUED TO PERSIST. THE CURRENT MILEAGE IS 52,908 , AND FAILURE MILEAGE WAS 1,000.AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187027April 4, 2007
AIR BAGS:FRONTAL
TL* - THE CONTACT OWNS A 2004 VOLKSWAGEN JETTA GLS. THE CONTACT'S VEHICLE REAR ENDED ANOTHER VEHICLE WHILE TRAVELING 45 MPH. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED. THE CURRENT AND FAILURE MILEAGE WERE 38,000. THE CONTAACT SUSTAINED MINOR INJURIES, AND DID NOT REMEMBER IF HE WAS BELTED. A POLICE REPORT WAS TAKEN. THE CONTACT HAD PICTURES OF THE VEHICLE, AND SUBMITTED PICTURES TO THE MANUFACTURER. THE MANUFACTURER STATED THAT AFTER REVIEWING THE PICTURES THE AIR BAGS PERFORMED PROPERLY.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10187032April 4, 2007
ELECTRICAL SYSTEM:IGNITION:MODULE
ADDENDUM TO NHTSA ACTION NUMBER: DP05004 OVER THE COURSE OF THE PAST 11 MONTHS, FOUR OF THE IGNITION COILS IN MY 2003 JETTA GLI/ 6CYL HAVE FAILED. THE SERVICE DATES FOR EACH OCCURRENCE ARE: 5-12-06, 8-9-06, 12-26-06 AND 4-5-07. UPON THE THIRD FAILURE IN DECEMBER 2006 I ASKED IF MY VW DEALER COULD REPLACE ALL OF THE ORIGINAL IGNITION COILS, AS CLEARLY A PATTERN OF FAILURE WAS EVIDENT. THE DEALER INDICATED THAT THEY WERE ONLY ABLE TO REPLACE COILS AS THEY FAILED AND THAT I COULD CONTACT VW TO VOICE MY CONCERN. I CONTACTED VW CUSTOMER SERVICE TO REQUEST THAT THEY REPLACE THE REMAINING 3 COILS, TO AGAIN RECEIVE THE RESPONSE THAT THEY WILL REPLACE THE COILS AS THEY FAIL, BUT NOT PROACTIVELY. (AS LONG AS MY CAR IS UNDER WARRANTY.) TODAY THE FOURTH IGNITION COIL FAILED AND I AM NOW OUTSIDE OF MY WARRANTY COVERAGE. (WARRANTY ENDED 2-28-07.) I CONTACTED VW CUSTOMER SERVICE TO FILE ANOTHER COMPLAINT AND WAS INSTRUCTED THAT I WILL BE RESPONSIBLE FOR THE REPAIRS AS THE CAR IS NO LONGER UNDER WARRANTY. UPON RECEIVING THIS INFORMATION, I RESEARCHED THE ISSUE AND FOUND NHTSA ACTION NUMBER DP05004, WHICH INDICATES THAT VW ISSUED CUSTOMER SERVICE CAMPAIGNS ON 1-31-03, 6-6-03, 12-03 AND 1-04 INSTRUCTING DEALERS TO REPLACE ALL IGNITION COIL PACKS IN MODEL YEAR 2000-2003 VOLKSWAGEN JETTAS. UPON FINDING THIS INFORMATION, I CALLED VW CUSTOMER SERVICE AGAIN TO SEE IF MY CAR WOULD BE COVERED AND WAS INFORMED THAT MY VIN WAS NOT COVERED BY THE CSC, AS CSC'S ARE VIN SPECIFIC, NOT MODEL/YEAR SPECIFIC. I WOULD LIKE THE NHTSA TO RE-OPEN ACTION NUMBER DP05004. THE IGNITION COIL ISSUE IS STILL OCCURRING, AND VW IS NOT AUTHORIZING DEALERS TO REPLACE ALL OF THE SUSPECT IGNITION COILS AS INDICATED WHEN THIS ACTION NUMBER WAS CLOSED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186896April 3, 2007
ELECTRICAL SYSTEM:IGNITION
THERE WAS SOME NOISE COMING FROM THE ENGINE, THEN THE DIRECTION LIGHTS DID NOT WORK, NOR DID THE INTERIOR FAN WORK. THEN I NOTICED SMOKE COMING UP FROM UNDER THE HOOD (ENGINE HOOD). I PULLED OVER AND STOP THE CAR AND TURNED OFF THE ENGINE. SMOKE CONTINUED TO COME OUT FROM THE ENGINE COMPARTMENT. IT WAS AN ELECTRICAL FIRE. THE SMELL WAS AWFUL. THERE WERE NO FLAMES TO BE SEEN. WHEN I OPENED THE HOOD THERE WAS LOTS OF SMOKE. THE DEALERSHIP INFORMED ME TODAY THAT THE IGNITION GOT STUCK IN THE ON MODE AND THIS BURNT OUT THE STARTER. THE FIRE WAS FROM THE STARTER BEING IN THE ON MODE AND BURNING ITSELF OUT. THE DEALERSHIP HAS ORDERED THE PARTS AND WILL REPLACE THEM. THE CAR IS STILL UNDER WARRANTY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186926April 3, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*-THE CONTACT TOOK THE 2002 VOLKSWAGEN GLS WAGON 1.8 TURBO WITH FAILURE MILEAGE: 6,261 TO THE DEALERSHIP DUE TO PROBLEMS DEALING WITH THE AIR BAG INDICATOR. THE TECHNICIAN AT THE DEALERSHIP STATED THAT THERE WAS NO PARTICULAR PROBLEM. HOWEVER, THEY HAVE CONTINUED TO DIAGNOSE THE CONTACTS VEHICLE. HE PAID A GREAT DEAL OF MONEY FOR THE SERVICE. THE DEALERSHIP TECHNICIAN STATED THAT THERE MAY BE AN AIRBAG DEPLOYMENT PROBLEM, BUT THE TECHNICIAN WAS NOT SURE. THE CONTACT STATED THAT EVER SINCE NOVEMBER 9, 2001 THE AIRBAG INDICATOR REMAINED ILLUMINATED ON HIS DASHBOARD. HE REPORTED THIS PROBLEM TO VOLKSWAGEN NUMEROUS TIMES, BUT THEY HAVE NOT OFFERED HIM ANY EXPLANATION FOR THE PROBLEM. THE CURRENT MILEAGE OF THE CONTACTS VEHICLE WAS 82,500 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186767April 2, 2007
AIR BAGS
THE MANUFACTURER OF MY VEHICLE AND THE DEALER HAVE INFORMED ME THAT MY VOLKSWAGEN TDI'S WIRING HARNESS WAS CRUSHED DUE TO A FOREIGN OBJECT UNDERNEATH THE SEAT. ALTHOUGH I AM CONTESTING THAT THE OBJECT IS MINE, I DO THINK IT IS OF CONCERN THAT THE WIRING HARNESS IS NOT SECURED OR PROTECTED IN ANY WAY, AND ANY OBJECTS THAT SLIDE UNDERNEATH THE SEAT MAY CRUSH THIS HARNESS AND MAY POSSIBLY RENDER THE AIRBAG SYSTEM USELESS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186653April 1, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 2002 VOLKSWAGEN JETTA 1.8T, SINCE I BOUGHT THE VEHICLE 2 YEARS AGO I USED TO GET A MINIMAL KNOCK IN THE TRANSMISSION FROM 2ND TO 3RD GEAR, I ASKED THE DEALER TO CHECK IT OUT AND TRY TO FIND OUT IF THIS WAS NORMAL. AFTER THE 1ST YEAR I NOTICED THE KNOCK A LITTLE HARDER BUT PAID NO MIND TO IT BECAUSE DEALER SAID IT WAS NORMAL AND VW SAID IT WAS NORMAL, UNTIL THE DAY I BROUGHT IT BACK TO THE VW DEALERSHIP AND TOLD THEM ABOUT THE PROBLEM I WAS HAVING, MOMENTS LATER INSTEAD OF JUST CHECKING THE TRANSMISSION TO ITS FULLEST THEY REPLACED A RECALLED BRAKE SWITCH AND SAID THAT THIS WAS CAUSING THE KNOCK IN THE TRANSMISSION WITH A BILL OF ALMOST 2,000 DOLLARS I FIGURED FINALLY I GET MY TRANSMISSION TO WORK BETTER BECAUSE I WAS GETTING SICK AND TIRED OF GETTING WHIPLASHED BY THE KNOCK THAT'S HOW BAD IT IS TILL THIS DAY. IN APPROXIMATE TWO DAYS I GET THE SAME KNOCK IN THE TRANSMISSION AND IM LIKE OH MAN I THOUGHT THEY FIXED THIS PROBLEM, I SPOKE WITH A SERVICE MANAGER WHO SAID "WELL BRING IT IN AGAIN AND IF WE MISSED ANYTHING WE WILL TAKE CARE OF IT AT NO EXTRA CHARGE". I SAID "OK" WELL A FEW HOURS PASSED AND THE DEALER CALLS ME UP AND TELLS ME WELL WE FOUND YOUR PROBLEM BUT IT IS A HEFTY PRICE ON FIXING IT!, I AM THINKING PROB 1,000 BUCKS MORE! WRONG!, HE TELLS ME MY TRANSMISSION IS NO GOOD WE NEED TO REPLACE IT WITH A REBUILT WHICH WILL COST AROUND $3,800 DOLLARS I'M LIKE JESUS CHRIST! IF THEY WOULD'VE STOPPED UP-SELLING ME BS FIXES IN MY CAR I WOULD'VE HAD THE MONEY TO FIX IT! BUT SINCE THIS DAY I HAVEN'T GOT ANY RESOLUTION FOR MY CAR IM STUCK WITH IT UNTIL THE TRANSMISSION BLOWS ON IT! PLEASE FOLLOW LINK TO READ OTHER PEOPLES ISSUES THAT ARE SIMILAR TO MINE AT HTTP://WWW.LEMONLAWCLAIMS.COM/VOLKSWAGEN%20 TOUAREG 20% TRANSMISSION 20% PROBLEMS.HTM (THAT'S THE SAME PROBLEM IM HAVING WITH MY CAR WHY ISN'T VW DOING ANY RECALLS ON THIS????) COUNTING DUE TO OWNING WHAT I BELIEVE TO BE A LEMON!, VW NEEDS TO RECALL FAULTY TRANSMISSIONS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187928March 29, 2007
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
SAFETY RECALL 1999-2002 JETTA BRAKE LIGHT SWITCH CUSTOMER IS VERY UPSET AND WANTS HIS MONEY BACK FOR THE PART AND INSTALLATION**NAR**CC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185974March 23, 2007
ENGINE AND ENGINE COOLING
OIL LIGHT COMES ON, MOSTLY DURING TURNS. SWEET SMELL IN INTERIOR CABIN. WATER ENTERING INTERIOR FLOOR LEVEL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186000March 23, 2007
SEATS
THIS HAPPENNED TWICE ON MY 2001 JETTA. ALL OF A SUDDEN THERE WAS A SPRING LYING ON THE FLOOR, AND I HAD NO IDEA WHERE IT CAME FROM. ALSO HAPPEND ON MY 2001 GOLF. WORST CAR EVER AND VERY UNSAFE! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186013March 23, 2007
ELECTRICAL SYSTEM
I BOUGHT MY CAR AND SINCE DAY ONE THE CAR HAD A FAULTY CLOCK. THE CLOCK RUNS SUPER FAST, IT RUNS AHEAD OF TIME BY 5 HOURS IN A MATTER OF A WEEK. I HAVE CONTACTED DEALER AND VW OF AMERICA AND NOTHING HAS BEEN DONE; IT HAS BEEN 3 MONTHS NOW AND STILL NO REPAIR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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