Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10194120June 25, 2007
ELECTRICAL SYSTEM
NO ADVANCE NOTICE. THE CAR SHUT OFF IN HEAVY TRAFFIC, ALMOST CAUSING AN ACCIDENTS. THE VOLKSWAGEN DEALER , CARL GREGORY IN COLUMBUS, GA, COULD NOT FIND THE CAUSE OF THE PROBLEM AT FIRST. LATER THEY FOUND THE PROBLEM AND REPLACED: 1. HARNESS P/N 1J0-971-349-HG, 2. HOLDER P/N 1J0-937-617-D, .FUSE P/N N-104-249-0. THEY DID NOT RETURN THE PARTS TO ME. SINCE NO ONE WAS SURE WHAT CAUSED THE PROBLEM OR IF THIS FIXED THE PROBLEM. I OWN A VOLKSWAGEN WITH ONLY 56622 MILES THAT I COULD NOT TRUST TO DRIVE OUT OF TOWN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194213June 25, 2007
POWER TRAIN:CLUTCH ASSEMBLY
DEFAULT CLUTCH FAILURE, I HAVE BEEN WATCHING THIS FORUM FOR A FEW DAYS, EVER SINCE THE 06 TDI JETTA CLUTCH STUCK TO THE FLOOR , OH YES ANOTHER CLUTCH PEDAL TO THE FLOOR!. WE WERE TOLD AT THE DEALERSHIP THAT IT WOULD BE UNDER WARRANTY, SAME OLD THING CUSTOMER ABUSE, $2700.00 LATER. REPLACED CLUTCH, PRESSURE PLATE, RELEASE BEARING, AND FLYWHEEL. I WAS SHOCKED. WE HAVE HAD MANY TRANSMISSION IN THE FAMILY WITH EVERYONE DRIVING AND NEVER A PROBLEM. THIS WAS OUR FIRST VOLKSWAGEN AND PROBABLY OUR LAST UNLESS VOLKSWAGEN DOES THE PROPER THING AND REIMBURSES US. ANYWAYS, AFTER THE SHOCK I MADE THEM GIVE ME THE OLD PARTS, PLUS CORE CHARGE OF $35.00, AND DID SOME RESEARCH AT TRANSMISSION SHOPS. AS FAR AS THE SHOPS WERE CONCERNED THERE WAS NO IMPROPER WEAR, NO BLUING, AND AS FAR AS THEY COULD TELL IT WAS CLUTCH FAILURE FROM DEFECTIVE PARTS. AFTER FURTHER RESEARCH, EARLY MODEL CLUTCHES HAVE BEEN TAKEN OFF THE MARKET AND REPLACED WITH AN NEWER STYLE. THIS IS A FACT, EVEN THOUGH THE PRESSURE PLATE AND CLUTCH ONLY NEEDED TO BE REPLACED VOLKSWAGEN HAD TO REPLACE THE FLYWHEEL AT A COST OF $1700.00. THE DEALERSHIP LIED TO ME FROM THE BEGINNING SAYING THAT THE NEW CLUTCH CAME IN A KIT ,AND THE FLYWHEEL WAS APART OF THAT KIT. AFTER TALKING TO A PARTS REPRESENTATIVE THEY WERE ALL SOLD SEPARATELY! SO WE ARE NOT DONE WITH THIS FIGHT. VOLKSWAGEN CUSTOMER CARE WAS NO HELP. BASICALLY, THE DEALER COULD MAKE THE CALL IF IT SHOULD BE UNDER WARRANTY OR NOT. WE ALSO FOUND OUT THAT THERE WERE BETTER AFTER MARKET CLUTCHES AVAILABLE. THE COST FOR AN OUTSIDE SHOP WAS QUOTED AT $1,0000.00 TO REPLACE PARTS AND LABOR. I WILL KEEP AN EYE ON THIS FORUM AND KEEP YOU POSTED. PS: ALSO, I POSTED A COMPLAINT AT THE NHTSA, THAT WILL BE #16, YES CANADIANS COULD POST COMPLAINTS THERE. GOOD LUCK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194082June 24, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, SUSPENSION:REAR:SHOCK ABSORBER
WELL, I' HAD SOME SERIOUS PROBLEMS WITH THE 1995 VW JETTA III. FIRST, I HAD TO PUT 2 NEW STRUTS PLUS A WHOLE NEW EXHAUST SYSTEM. NEXT, THE INSTRUMENT CLUSTER FAILED TO WORK. IT WAS TAXING ON THE ENTIRE TRANSMISSION, AND IT COSTS OVER $450 USD TO REPAIR. ON MY WAY HOME FROM A 2 1/2 HOUR TRI THE CAR STALLED FOR NO APPARENT REASON. I HAD TO PUSH THE CAR OFF THE ROAD, AND WHEN I CHECKED THE OIL I WAS SHOCKED TO DISCOVER I BARELY HAD HALF A QUART IN IT , AFTER HAVING AN OIL CHANGE LESS THAN 1200 MILES AGO. I GOT THE CAR HOME, AND THEY TOLD ME THAT I HAD A BLOWN HEAD GASKET THAT COST ME $900 USD. I GOT THE CAR FIXED, AND IT WAS RUNNING FINE FOR A WHILE, AND THEN ALL OF A SUDDEN IT STARTED STALLING AT RANDOM MOMENTS. ONE TIME, I WAS ON A NASTY MOUNTAIN ROAD, WITH NO PLACE TO STOP, I ALMOST HIT A ROCK WALL, I WAS BARELY ABLE TO CONTROL THE VEHICLE. I HAD IT TOWED TO MY MECHANIC, AND THEY WERE UNABLE TO FINED THE CAUSE OF THE PROBLEM. IT TOOK THEM 3 TIMES TO FIND OUT THAT IT WAS A CLOGGED FUEL PUMP. I ALSO HAVE A DUMMY AIR BAG LIGHT THAT NO ONE CAN FIGURE OUT, AND NO MATTER HOW MANY TIMES I ASKED MY MECHANIC COULD NOT FIGURE OUT WHY THE BATTERY LIGHT KEPT COMING ON. ANOTHER PROBLEM WAS THE WINDSHIELD COWL THAT PROTECTED THE CAR AND ENGINE FROM DEBRIS. IT WAS COMPLETELY DRY ROTTED, CAUSING WATER TO LEAK INTO THE DRIVER'S SIDE FOOT WELLS. MY MOST RECENT PROBLEM HAS BEEN BEEN THE FRONT PASSENGER SIDE WINDOW REGULATOR. MY BACK DRIVER'S SIDE WINDOW HAS BEEN BROKEN SINCE I GOT THE CAR, BUT THIS WA SA NEW PROBLEM. APPARENTLY, YOU COULD NOT BUY JUST THE WINDOW REGULATOR, AND YOU HAVE TO BUY THE MOTOR AS WELL. I'M TIRED OF THE CAR, AND IT WAS UNFORTUNATE BECAUSE I LOVE DRIVING IT. IT WAS A NICE LOOKING CAR. ALL OF THESE PROBLEMS HAPPENE DTHE LAST YEAR, AND IT COST ME OVER $3,500 USD TO HAVE THEM FIXED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194042June 23, 2007
POWER TRAIN:CLUTCH ASSEMBLY
I WAS DRIVING MY 2006 VW JETTA TDI ON FREEWAY DOING ABOUT 60 MPH WHEN I NEEDED TO DOWN SHIFT FROM TRAFFIC AND WHEN DEPRESSING THE CLUTCH IT STUCK TO THE FLOOR MANAGED TO GET TO THE SIDE OF THE ROAD CALLED DEALER I BOUGHT THE CAR FROM. THEN TOLD ME TO TRY TO PULL UP THE CLUTCH PEDAL AND IF SO TRY PUMPING THE CLUTCH AND IF FEELS GOOD THEN GIVE IT A TRY. SO I DID ,THE PEDAL CAM UP, I PUMPED IT FELT OK I JUST STARTED THE CAR , SLOWLY RELEASED THE CLUTCH THE CAR SHOT FORWARD AND DIED WITH A CLUNK. SO I HAD THE CAR TOWED TO THE NEAREST DEALER ( NOT MINE ). TALKING TO THE SERVICE REP HE TOLD ME THEIR HAS BEEN A PROBLEM WITH THESE CLUTCHES AND THEY HAD DONE EIGHT OF THE SAME YEAR AND MODEL UNDER WARRANTY . I CALLED TO SEE IF IT WAS READY THEY TOLD ME IT IS NOT COVERED UNDER WARRANTY AND THAT THE CAR WAS READY TO BE PICKED UP AND I OWED THEM $2700.00 FOR THE REPAIRS IE; NEW CLUTCH, PRESSURE PLATE, FLYWHEEL AND BEARING. I COMPLAINED TO NO AVAIL. MY CAR HAS 20,000 MILES AND OTHER PROBLEMS THEY HAVE NOT FIGURED OUT YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193998June 22, 2007
ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2003 VOLKSWAGEN JETTA. WHILE DRIVING 30 MPH, THE CHECK ENGINE LIGHT ILLUMINATED. THE MECHANIC STATED THAT THE IGNITION COIL WAS DEFECTIVE. AS OF JUNE 22, 2007, THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN AND ENGINE SIZE WERE UNAVAILABLE. THE CURRENT MILEAGE IS 76,000 AND FAILURE MILEAGE WAS 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193895June 21, 2007
POWER TRAIN:CLUTCH ASSEMBLY
AROUND 12-13K MI A LOT OF STRANGE VIBRATION APPEARED ON THE CLUTCH PEDALS, A LOT OF PULSATION DURING TAKE OFFS AND SHIFTS, SLIGHT GRINDING NOICE DURING SHIFTS, VIBRATION FROM THE ENGINE COMPARTMENT AND THE SHIFT LEAVERAGE AT AROUND 2K RPM. MAKES IT EASY TO STALL ESPECIALY DURING HOT DAYS. DEALER IDENTIFY THE PROBLEM AS THE FAILING DMF AND THROW-OUT BEARING AND POSSIBLY A SPRING/PRESSURE PLATE. THE CLUTCH DISK ITSELF WAS NOT SLIPPING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193789June 20, 2007
ENGINE AND ENGINE COOLING, POWER TRAIN:CLUTCH ASSEMBLY
I WAS DRIVING ON I-80, I MOVED TO THE OFF RAMP , AND WHEN I PUSHED THE CLUTCH, IT WENT ALL THE WAY DOWN TO THE FLOOR. THE 2006 JETTA TDI WITH 26 000 MILES NOW NEEDED A NEW CLUTCH AND FLYWHEEL, $1700 REPAIR BILL. THE NEW CLUTCHA ND FLYWHEEL WERE NOT THE SAME AS THE ORIGINAL. THE REPLACEMENT PARTS HAVE BEEN UPGRADED BY VOLKWAGEN, WHY? MAYBE THE ORIGINAL CLUTCH WAS DEFECTIVE. OR VOLKSWAGEN DID NOT TAKE INTO ACCOUNT THE ADDED TORQUE OF THE NEW PD ENGINE. VERY ANNOYING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193790June 20, 2007
AIR BAGS
AIRBAG LIGHT KEEPS COMING ON WITH AN INTERMITTENT AIRBAG FAULT. 3RD TIME FOR THE REPAIR. THIS HAS BEEN A CONTINUAL PROBLEM SINCE JULY 2006. ONLY 3 MONTHS AFTER PURCHASE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193848June 20, 2007
ENGINE AND ENGINE COOLING
CAR STALLED WITHOUT WARNING. USUALLY HAPPENED WHEN SLOWING DOWN FOR A STOP OR WHILE AT A STOP. SOMETIMES STALLED WHEN STARTING UP FROM A STOP. THIS WAS VERY DANGEROUS AS CAR STALLED AND CARS BEHIND WERE BEGINNING TO SPEED UP OR WHEN TRYING TO CROSS A BUSY ROAD AND MAKING A LEFT TURN. I HAD ABOUT $1000 OF SERVICE AT THE LOCAL VOLKSWAGEN DEALER IN THE PAST 6 MONTHS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193407June 15, 2007
POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)
GRINDING SOUND WHEN CLUTCH PEDELAL IS DEESSED, SHUDDERING AT TAKE OFF. DEALER AND VW WILL NOT WARRANTY AT 29000 MILES COST OF A NEW CLUTCH $2500. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193388June 14, 2007
AIR BAGS:SIDE/WINDOW
I WAS DRIVING THE CAR NORMALLY AND AT THE SPEED LIMIT ON A ROAD CLOSE TO MY HOME WHEN I DROVE OVER A SMALL BUMP OR POTHOLE IN THE ROAD. NORMALLY, THIS IMPACT WOULD HAVE BEEN SO SMALL AS TO BARELY CAUSE ANY EXTRA MOTION IN THE CAR. HOWEVER, ON THIS OCCASION, AFTER I RAN OVER THE BUMP, THE DRIVER'S SIDE SEAT AND DRIVER'S SIDE FRONT AND BACK CURTAIN AIRBAGS DEPLOYED. I WAS STARTLED WHEN THIS OCCURRED AND ACCIDENTALLY JERKED THE STEERING WHEEL, HITTING OFF OF THE DIVIDER WITH THE FRONT TIRE. I INSPECTED THE CAR TO MAKE SURE NOTHING HIT THE VEHICLE, AND TO CHECK THAT PRIOR TO THE AIRBAG DEPLOYMENT, I HAD NOT HIT ANYTHING , I HAD NOT, THREE DAYS AFTER THIS INCIDENT, AFTER FILING A CLAIM, INSURANCE COMPANY CALLED ME TO INFORM ME THAT THE MANUFACTURER HAD NOTIFIED THEM THAT WHEN THE AIRBAGS HAD DEPLOYED A REPORT WAS SENT TO THE MANUFACTURER WITH DATA FROM THE INCIDENT. THE INSURANCE COMPANY SUGGESTED I CONTACT NHTSA TO FILE A REPORT. THE REPORT SHOWED THAT THE AIRBAGS DID NOT DEPLOY DUE TO A COLLISION. THE VEHICLE HAS BEEN TAKEN TO THE DEALER FROM WHICH I PURCHASED IT TO HAVE THE AIRBAGS REINSTALLED, AND TO REPAIR DAMAGE DONE DURING THE AFTERMATH OF THE INCIDENT. THE FRONT DRIVER'S SIDE TIRE WAS DAMAGED AND NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193037June 12, 2007
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
HOOD OPENED WHILE DRIVING REAR BRAKE LINE FAIL
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10192859June 10, 2007
VISIBILITY:GLASS, SIDE/REAR
WHILE TRYING TO CLOSE THE FRONT PASSENGER WINDOW, IT STOPPED HALF WAY UP AND GOT STUCK. AFTER PUSHING THE ELECTRIC BUTTON TO LOWER THE WINDOW, IT FELL OUT OF THE TRACK MECHANISM AND INTO THE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192295June 2, 2007
POWER TRAIN:CLUTCH ASSEMBLY
MY FLYWHEEL EXPLODED EARLIER LAST YEAR AND NOW I KNOW THAT THIS IS A COMMON OCCURRENCE IN DIESEL JETTAS. I HAD TO HAVE THE CLUTCH AND THE FLYWHEEL REPLACED, AND VOLKSWAGEN WOULD NOT DO IT UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192164May 31, 2007
ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2001 VOLKSWAGEN JETTA. WHILE DRIVING 35 MPH, THE VEHICLE DECELERATED TO 15 MPH AND THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT ATTEMPTED TO ACCELERATE, BUT THE VEHICLE SPEED FAILED TO INCREASE. AFTER THREE MINUTES, THE VEHICLE SPEED INCREASED TO 35 MPH WITHOUT WARNING. THE DEALER STATED THAT THE FUEL PUMP NEEDED TO BE REPLACED AND PERFORMED THE REPAIR. APPROXIMATELY SIX MONTHS LATER, THE FAILURE RECURRED. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE CHECK ENGINE LIGHT ILLUMINATED IMMEDIATELY AFTER LEAVING THE DEALER. THE MECHANIC STATED THAT THE IGNITION COIL NEEDED TO BE REPLACED AND PERFORMED THE REPAIR. THE CONTACT STATED THAT THERE WAS A RECALL FOR THE IGNITION COIL, BUT THE RECALL NUMBER WAS UNAVAILABLE. THE DEALER STATED THAT HER VEHICLE WAS EXCLUDED FROM THE RECALL. THE CURRENT MILEAGE IS 150,000 AND FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191906May 29, 2007
POWER TRAIN:CLUTCH ASSEMBLY, EQUIPMENT:MECHANICAL
CLUTCH HAS FAILED TWICE WHILE DRIVING. FIRST TIME MARCH 2007 AT 8,000 MILES. CLUTCH AND FLYWHEEL REPLACED AND FAILED AGAIN MAY 2007 AT 10,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191854May 28, 2007
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
FUSES TO THE HEADLIGHTS MELTED TO THE FUSE PANEL,CAUSING THE HEADLIGHTS AND DAYTIME RUNNING LIGHTS NOT TO FUNCTION PROPERLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191860May 28, 2007
ENGINE AND ENGINE COOLING
VW JETTA 2003 OIL LEAKAGE FROM OIL PAN SCREW ACCORDING LOCAL SERVICE GUY: ALUMIN PAN AND STEEL SCREW THEARD ON OIL PAN LOOSE GRIP. VW NEED TO RECALL THIS. HTTP://WWW.AUHO.COM/FORUM/ARCHIVE/INDEX.PHP/T-1613.HTML *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191762May 25, 2007
ELECTRICAL SYSTEM:IGNITION:MODULE, EQUIPMENT:ELECTRICAL
I HAVE RECENTLY HAD THE IGNITION COIL ON MY 2001 VOLKSWAGON JETTA GLS VR6 GO BAD AGAIN FOR THE THIRD TIME. THIS CAUSES SUDDEN POWER LOSS WHILE ON THE ROAD AND COULD BE EXTREMELY DANGEROUS ON HIGHWAYS OR OTHER HIGH TRAFFIC AREAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193184May 23, 2007
ENGINE AND ENGINE COOLING:ENGINE
2004 VOLKSWAGEN JETTA. CONSUMER STATES WHEN DRIVING IN STOP AND GO TRAFFIC THE ENGINE WILL HAVE LOSS OF POWER AND HESITATION WHEN ACCELERATING. *MC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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