Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10198466August 3, 2007
POWER TRAIN:CLUTCH ASSEMBLY
FAULTY CLUTCH AND FLYWHEEL. FLYWHEEL BLEW APART AND DESTROYED CLUTCH. THE INCIDENT NEARLY CAUSED AN ACCIDENT WHICH COULD HAVE POSSIBLY KILLED MY ENTIRE FAMILY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198308August 2, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
DRIVING HOME FROM SCHOOL (12 MINUTE DRIVE) AT NIGHT AND THE AIR COMING FROM THE VENTS SMELLED FUNNY, LIKE COOLANT. I TURNED OFF THE FANS BUT STILL SMELLED FUNNY. I TURNED THE FANS BACK ON AND WHITE 'SMOKE' WAS COMING OUT OF THE VENTS AND IT SMELLED HEAVILY OF COOLANT. MY WINDSHIELD BEGAN TO FOG UP WHILE I WAS ON THE HIGHWAY. I ROLLED DOWN MY WINDOWS AND SUNROOF AND TRIED EVERYTHING I COULD TO GET THE WINDOW TO DEFOG, BUT IT ONLY GOT WORSE. I COULD BARELY SEE AND FELT LIKE I WAS IN A VERY DANGEROUS SITUATION SO I PULLED OFF ON THE NEAREST COUNTY ROAD. THE CAR BEGAN TO OVERHEAT AND I STILL COULDN'T SEE ANYTHING SO I OPENED THE DOOR AND DROVE TO A SAFE SPOT AND TURNED THE CAR OFF. FOUND OUT LATER THAT THERE WAS COOLANT ALL OVER ON THE FLOORBOARDS AND THAT THE HEATER CORE HAS FAILED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198215August 1, 2007
POWER TRAIN:CLUTCH ASSEMBLY
CLUTCH IN MY 2006 JETTA TDI (MANUFACTURED 02/06) WENT OUT WHILE DRIVING DOWN THE HIGHWAY AT 70 MPH. I LOST ABILITY TO SHIFT GEARS AND VEHICLE IS CURRENTLY AT THE DEALERSHIP FOR REPAIRS. DEALER SAYS THAT IT IS THE CLUTCH BUT FROM WHAT I HAVE RESEARCHED THESE CARS (MANUFACTURED BEFORE 03/06) HAVE A FAULTY DUAL MASS FLYWHEEL THAT COMES APART AND THEN TEARS UP THE CLUTCH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198235August 1, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
CHECK ENGINE LIGHT ON INCESSANTLY SINCE ORIGINAL ACQUISITION. REPAIRS EFFECTUATED AT LEAST THREE TIMES UNDER WARRANTY AND ISSUE HAS RETURNED. WHEN PARKED AFTER LONG PERIOD OF TIME A LOW BUBBLING/GURGLING AND FIZZLING SOUNDS COMES FROM THE UNDERSIDE OF THE CAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197822July 30, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
I PURCHASED A NEW 2007 VOLKSWAGEN JETTA IN JANUARY 07 FROM GOSSETT GERMANTON IN MEMPHIS TN. THE WEEK OF JULY 18TH, I STARTED HEARING MY BRAKES SQUEALING. I SAID TO MYSELF IT COULD NOT BE MY BRAKES. AT 17,800 MILES, MY BRAKES START RUBBING AND DOWN TO THE METAL. I TOOK MY CAR IN FOR SERVICE ON 7/27/07 AND LET THE DEALER KNOW THAT THIS CAR NEEDED NEW BRAKE PADS AND IT IS ONLY 6 MONTHS OLD. I WAS INFORMED BY KYLE, VW REPRESENTATIVE THAT THEY WOULD LOOK AT THE CAR AND WOULD LET ME KNOW IF THERE WAS A DEFECT ON THE BRAKES. SEVERAL HOURS LATER I WAS INFORMED THAT THERE WERE NO DEFECTS AND THAT THE COST OF REPAIR WOULD BE $380. I WAS TAKEN OFF MY FEET. I WAS ASKED TO CALL CUSTOMER RELATIONS TO SEE THEY COULD ASSIST ME. I VOICED MY COMPLAINT WITH CUSTOMER RELATIONS AND GAVE THE SAME INFORMATION. I WAS TOLD THAT I NEEDED TO LET THEM TALK TO THE DEALER AND THE LATEST THAT I WOULD HEAR FROM THEM WAS MONDAY. IT IS NOW MONDAY AND I HAVE YET TO HEAR FROM THEM OR VOLKSWAGEN. THERE IS NO WAY THAT I SHOULD BE RESPONSIBLE FOR BRAKE PADS FOR A 6 MONTH OLD CAR. I AM A SAFE CAUTIOUS DRIVER AND I CAN'T UNDERSTAND WHY THE DEALER DOES NOT WANT TO REPLACE THE BRAKE PADS. THIS IS HIGHLY UNUSUAL. I HAVE PURCHASED SEVERAL CARS, TOYOTA, MAZDA AND HAVE NEVER EXPERIENCED ANYTHING LIKE THIS. YOUR ASSISTANCE WOULD BE GREATLY APPRECIATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197682July 27, 2007
POWER TRAIN:CLUTCH ASSEMBLY
I WENT TO STOP AT A LIGHT PUSHED IN MY CLUTCH AND WHEN IT GOT TO THE FLOOR IT CLICKED EVER SO QUIETLY AND WOULDN'T RETURN TO ENGAGED POSITION. I PULLED THE CLUTCH PEDAL BACK UP OFF THE FLOOR AND NOW IT CAN'T BE PUSHED MORE THAN 3/4 OF THE WAY TO THE FLOOR AND IF YOU TRY WHILE THE ENGINE IS RUNNING YOU GET AN AWFUL GRINDING NOISE. CLUTCH PLATE FLEW APART. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197615July 26, 2007
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
THERE WAS A LARGE AMOUNT OF SMOKE FROM THE TAILPIPE RIGHT AFTER THE 75,000 MILE CPO WARRANTY ENDED. THE SMOKE WAS CAUSED BY A FAULTY TURBO. THE TURBO HAD BEEN REPLACED AT 49,000 MILES AND VW AND AN INDEPENDENT VERIFIED THAT THE TURBO WAS FAULTY. THE DEALERSHIP WAS ASKED TO CHECK THE ENGINE (UNDER WARRANTY) FIVE TIMES THROUGHOUT THE TIME AFTER THE FIRST TURBO WAS INSTALLED, THEY REPORTED THAT ALL WAS FINE. AS SOON AS THE WARRANTY ENDED, THEY SAID THAT THE TURBO NEEDED TO BE REPLACED. VW HAS SHIFTED ALL RESPONSIBILITY TO ME. EVEN THOUGH THE CAR IS BURNING OIL, AND AFFECTING THE CATALYTIC CONVERTER, NO WARRANTIES APPLY. THE TURBO NEEDS TO BE REPLACED AGAIN, HOWEVER, NO ONE (INCLUDING VW) CAN EXPLAIN WHY IT KEEPS FAILING, DESPITE PERFECT MAINTENANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197479July 25, 2007
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT, POWER TRAIN:AUTOMATIC TRANSMISSION
DRIVING DOWN ROAD AT NORMAL SPEEDS(55-65) AN ANNOYING CLUNKING CONSISTENTLY GOING ON UNDER FRONT DRIVERS SIDE OF CAR. TAKEN IT TO SENDELL VOLKSWAGEN 4-5 TIMES NOW AND A CV SHAFT IS BAD BUT THEY SAY VOLKSWAGEN OF AMERICA REFUSED REPAIR AND SAID DRIVE IT TIL IT BREAKS OR GETS WORSE! AND A CLUNKING NOISE IS COMING FROM TRANSAXLE AT LIGHT THROTTLE AT 55-60 AND OTHER SPEEDS WITH THE DSG GEARBOX. THEY HEARD IT AND `CAN'T SEEM TO PUT THEIR FINGER ON IT' SO THEY STUFFED FOAM UNDER PANELS INSIDE CAR TO DEADEN THE NOISE. STILL NO REPAIR TO DATE!! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197423July 25, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
TL*THE CONTACT OWNS A 1990 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT HEARD A STRANGE NOISE COMING FROM THE VEHICLE. HIS WINDOWS STEAMED UP AND HE SLAMMED ON THE BRAKES, NEARLY CRASHING INTO A WALL. HE DISCOVERED COOLANT ON THE INSIDE AND OUTSIDE OF THE VEHICLE. HE HAS NOT TAKEN THE VEHICLE TO THE SHOP. AFTER PURCHASING THE VEHICLE SIX WEEKS AGO, THE CONTACT JUST FOUND RECALL NUMBER 2V050000 (VISIBILITY:DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:HEATER CORE). THE MANUFACTURER STATED THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT BELIEVES THAT IT SHOULD BE INCLUDED BECAUSE THE VEHICLE IS EXPERIENCING THE SAME FAILURE. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 220,000 AND FAILURE MILEAGE WAS 219,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197424July 25, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
I PURCHASED A 2002 VOLKSWAGEN JETTA FOR MY DAUGHTER. IN AUGUST OF 2006 THE CAR WAS TAKEN TO A VW DEALERSHIP FOR TRANSMISSION SERVICE. IN MAY OF 2007 THE TRANSMISSION LIGHT CAME ON AND THE CAR KEPT LOSING POWER WHEN DRIVING. WHEN PUT IN GEAR THE CAR WOULD SHAKE AND SHUT DOWN. I HAD IT TOWED TO THE VW DEALERSHIP FOR REPAIR. THEY REPLACED A SEAL, TEMP SENDER AND SENDER FOR A TOTAL OF 427.62. MY DAUGHTER PICKED UP THE CAR AND WHEN DRIVING HOME FROM THE DEALERSHIP AFTER THEY REPAIRED IT THE CAR SHUTTERED, THEN SLAMMED DOWN INTO A LOWER GEAR ALMOST CAUSING HER TO LOSE CONTROL OF THE VEHICLE. I CALLED THE DEALER AND THEY APPROVED HAVING IT TOWED BACK TO THEIR FACILITY FOR REPAIR. THEY THEN CHECKED THE CAR AGAIN AND STATED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED FOR A COST OF $3800.00. THIS CAR HAS 57,000 MILES ON IT AND WHEN ORIGINALLY TAKEN TO THE DEALERSHIP FOR THIS ISSUE IT WAS 4 DAYS OUT OF WARRANTY. NOTE: WHEN THE CAR INITIALLY BROKE DOWN IT WAS STILL IN WARRANTY BUT I WAS OUT OF TOWN FOR WORK AND COULD NOT SET UP HAVING IT TOWED IN UNTIL I RETURNED HOME. THE DEALERSHIP WAS CALLED REGARDING THIS ISSUE PRIOR TO THE WARRANTY EXPIRATION. I CALLED THE DEALERSHIP AND VW CORPORATE HEADQUARTERS. THEY STATED THERE WAS NOTHING THEY COULD DO TO ASSIST IN THIS REPAIR. THE VW DEALERSHIP STATED THAT THEY DID NOT SEE A PROBLEM WITH THE TRANSMISSION WHEN THEY FIRST COMPLETED REPAIRS BUT SHE DID NOT EVEN GET 10 MILES FROM THE DEALERSHIP BEFORE THE CAR SLAMMED DOWN INTO A LOW GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197307July 24, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
HEATER CORE VW JETTA 1995. VW IS AWARE THAT HEATER CORES ON ALL JETTA'S FROM 1990-1998 HAVE A POORLY MANUFACURED HEATER CORE. IN 1990 THEY ISSUED A RECALL FOR THE 1990 PASSAT. THEY STILL HAVE NOT CORRECTED THIS FAULT AND WENT ON TO INSTALL THE SAME PART ON ALL 1990-1998 JETTA III'S. LAST WEEK WHEN I WAS DRIVING MY JETTA FILLED UP WITH COOLANT SMOKE IN THE CABIN. I VEERED OFF THE ROAD. I RAN INTO A FENCE. VW WHILE IT HAS OFFERED GOOD FAITH REPAIRS IN THE PAST NOW REFUSED TO COVER THIS SYSTEMIC FAILURE AND THE COST TO REPAIR THIS ITEM IS $500- $800. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197215July 23, 2007
ELECTRICAL SYSTEM:WIRING
TL*THE CONTACT OWNS A 1999 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE WIRING HARNESS SET OVERHEATED, MELTED 10-15 WIRES TOGETHER, AND SHORTED OUT THE ELECTRICAL SYSTEM. HE PAID OVER $3,000 TO REPLACE THE WIRING HARNESS SET. THE CONTACT HAS PICTURES. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198026July 23, 2007
SERVICE BRAKES, HYDRAULIC, POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACTS OWN A 2007 VOLKSWAGEN JETTA. THE CONTACT HAS BEEN EXPERIENCING BRAKE FAILURE SINCE THE FIRST TWO WEEKS AFTER THE VEHICLE WAS PURCHASED. HE STATED THAT THE BRAKES GRIND WHENEVER HE ATTEMPTS TO STOP. WHILE DRIVING 45 MPH, HE ATTEMPTED TO ACCELERATE AND THE VEHICLE HESITATED. ON JUNE 11, 2007, HE ARRIVED AT WELLESLEY VOLKSWAGEN AND SPOKE TO THE SERVICE MANAGER. THE SERVICE MANAGER ACKNOWLEDGED THAT THE TRANSMISSION WAS FAULTY AND DISCOVERED AN ERROR REGISTERED IN THE COMPUTER. WELLESLEY WOULD NOT PROVIDE A LOANER VEHICLE, BUT THE CONTACT WAS ABLE TO RETRIEVE HIS VEHICLE WITHIN A FEW DAYS. HOWEVER, THE BRAKES CONTINUE TO GRIND. HE CALLED VOLKSWAGEN, BUT NO ONE WOULD SPEAK TO HIM. THE CURRENT MILEAGE IS 3,000 AND FAILURE MILEAGE WAS 200. UPDATED 09/18/07. *JB UPDATED 01-16-08. *KB UPDATED *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197245July 23, 2007
POWER TRAIN:CLUTCH ASSEMBLY
CLUTCH FLYWHEEL PROBLEMS WITH MY 2006 JETTA TDI. LEFT ME STRANDED ON HIGHWAY WITH ONLY 41 K MILES ON IT. THE VEHICLE IS IN THE SHOP AND UNDER REVIEW. I'M CONCERNED OVER THE NUMBER OF CLUTCH FAILURES AT SUCH LOW MILEAGE. I AM VERY GENTLE WITH MY CLUTCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197150July 22, 2007
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, EXTERIOR LIGHTING, POWER TRAIN, WHEELS:HUB, EQUIPMENT, SERVICE BRAKES, HYDRAULIC
I HAVE OWNED A VOLKSWAGEN JETTA (TURBO - 2003) AND HAVE HAD ONE HORRIBLE PROBLEM AFTER ANOTHER. WITHOUT FAIL, I HAVE TAKEN MY VEHICLE IN FOR RANDOM MECHANICAL REPAIRS EVERY FEW MONTHS SINCE PURCHASING THE VEHICLE. I FOUND OUT THE CAR WAS MANUFACTURED IN MEXICO AND THAT VW WAS AWARE OF HOW BAD THEIR CAR'S MANUFACTURED IN MEXICO WERE. IF THAT IS THE CASE, HOW CAN SO MANY CAR OWNERS WITH SO MANY MECHANICAL ISSUES CONTINUE TO SELL IN THIS COUNTRY? I WOULD LIKE TO REPORT VW FOR LACKLUSTER PERFORMANCE AND FOR CONTINUING MANUFACTURE IN AN AREA WELL KNOWN FOR ITS BELOW AVERAGE STANDARDS AND FOR CONTINUING TO BLEED THE CONSUMER WHEN IT IS FULLY AWARE OF THE ISSUE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10197026July 20, 2007
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
THE VEHICLE HESITATES WHEN TAKING OFF FROM A STOP. I FEEL THIS IS UNSAFE BECAUSE THE DANGER OF BEING HIT IF YOU PULL OUT IN FRONT OF ANOTHER VEHICLE AND THE CAR HESITATES. IT APPEARS THAT ALL OF 2007 VW AUTOS DO THIS. I MET WITH A REPAIR MANAGER FROM BOARDWALK VW AND A REP FROM VW OF AMERICA. I WAS TOLD THAT THERE IS NOTHING TO REPAIR THAT THIS IS NORMAL. 3 OF 4 VEHICLES I DRAW DO IT. I ALSO ROAD IN ANOTHER VEHICLE AT THE DEALERSHIP AND COULD FEEL IT WHILE THE VW REP DROVE IT. I COULD SEE HIS BODY MOVE AS IT DID IT AND HE DENIED. I BOUGHT THE VEHICLE FOR MY TWIN DAUGHTERS THAT TURN 16 IN OCTOBER. THE VEHICLE IS UNSAFE AND REALLY UNSAFE FOR INEXPERIENCED DRIVERS. THE VEHICLE WAS BOUGHT NEW ABOUT 2 MONTHS AGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196851July 19, 2007
POWER TRAIN:CLUTCH ASSEMBLY
TL*THE CONTACT OWNS A 2003 VOLKSWAGEN JETTA. THE CONTACT STATED THAT SHE EXPERIENCED PREMATURE CLUTCH FAILURE. THE CLUTCH WAS REPLACED AT 34,000 MILES. THE CURRENT MILEAGE IS 34,489 AND FAILURE MILEAGE WAS 34,000. UPDATED 09/17/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196879July 19, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2004 VOLKSWAGEN JETTA. WHILE DRIVING 5 MPH AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE SUDDENLY ACCELERATED. THE VEHICLE CRASHED INTO A PARKED VEHICLE. THERE WERE NO INJURIES OR POLICE REPORT. THERE WAS DAMAGE TO THE BUMPER OF THE PARKED VEHICLE. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 21,517. THE CONSUMER LISTED NAMES OF POSSIBLE REPAIR SHOPS. UPDATED 08/07/07 *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10196727July 18, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 2002 JETTA 1.8T AND STARTED HAVING SOME INTERMITTENT PROBLEMS WITH SHIFTING FROM PARK INTO REVERSE OR 1ST AND 2ND GEARS, PAUSING OR JERKING INTO GEAR. THE PROBLEM STARTED A COUPLE MONTHS AGO WHEN THE CAR HAD ABOUT 52,000 MILES ON IT AND WAS OUT OF WARRANTY BY ABOUT 5 MONTHS. THE PROBLEM BECAME INCREASINGLY FREQUENT AND I TOOK IT TO THE DEALER YESTERDAY AND WAS TOLD THAT I NEED A WHOLE NEW TRANSMISSION. THEY SAID THE TRANSMISSION FLUID BUNT AND HA DEBRIS IN IT". I HAVE ALWAYS DONE THE SCHEDULED MAINTENANCE ON THE VEHICLE , AT THE DEALERSHIP, NO LESS, AND HAVE NEVER ABUSED THE TRANSMISSION IN ANY WAY. THE CAR ONLY HAS 54,000 MILES ON IT! THE SERVICE REPRESENTATIVE AT THE DEALERSHIP CALLED VOLKSWAGEN AND STATED HE REALLY WENT TO BAT FOR ME ,AND THAT VOLKSWSGEN HAS AGREED TO COVER 65% OF THE REPAIR, WHICH IN THE RANGE OF $5,000+. SO I WILL STILL BE PAYING AT LEAST $1750.00 TO REPLACE A FAIRLY YOUNG TRANSMISSION. I FEEL VW MUST KNOW THERE IS A DEFECT IN THE TRANSMISSION TO EVEN OFFER TO PAY FOR PART OF THE REPAIR, AND JUDGING BY THE OTHER COMPLAINTS THIS IS A SERIOUS PROBLEM. I HAVE BEEN READING OTHER COMPLAINTS AND IT SEEMED THAT THE TRANSMISSION WAS PAINTED WITH A METALLIC PAINT THAT DISINTEGRATED WITH HIGH HEAT/TEMPERATURES AND THAT IT BROKE DOWN, FLAKES OFF AND DAMAGED THE TRANSMISSION. THIS HAS TO BE A MANUFACTURER'S DEFECT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196752July 18, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
I RECEIVED LAST MONTH A RECALL NOTICE DATED MAY 2007 FROM VOLKSWAGEN AMERICA FOR THE 2001 JETTA V6. IT WAS FOR A PROBLEM WITH THE ELECTRONIC CONTROL MODULE (ECM) SOFTWARE FOR THE CATALYTIC CONVERTER MONITORING SYSTEM. I WAS INSTRUCTED TO GO IMMEDIATELY TO A VOLKSWAGEN DEALER FOR REPAIR. I MADE AN APPOINTMENT AND BROUGHT THE CAR YESTERDAY TO THE LOCAL DEALER, SANTA MONICA VOLKSWAGEN. THE SERVICE TEAM INFORMED ME THAT VOLKSWAGEN, HAD UNANNOUNCED TO OWNERS, CLOSED THE RECALL BECAUSE IT HAD YET TO WORK OUT A PERMANENT FIX FOR THE PROBLEM. VOLKSWAGEN AMERICA SHOULD HAVE SENT OWNERS WHO'D RECEIVED THE ORIGINAL RECALL NOTICE A LETTER INFORMING THEM NOT TO ACT ON THE RECALL, NOT TO BRING THEIR CARS IN. THIS PROBLEM WITH THE ECM SOFTWARE HAS RESULTED IN THE VEHICLE FOR YEARS, HAVING THE CHECK ENGINE LIGHT PERMANENTLY ILLUMINATED. VOLKSWAGEN NEVER INFORMED OWNERS OF THIS. AS A RESULT, I SPENT SEVERAL HUNDRED DOLLARS WITH MY OWN MECHANIC, NOT VOLKSWAGEN DEALER, TRYING TO SOLVE THE PROBLEM. OVERALL, I HAVE BEEN HIGHLY DISSATISFIED WITH THIS RECALL. I CONTINUE TO DRIVE A CAR WITH THIS DEFECT. WASTED A MORNING YESTERDAY AT THE VOLKSWAGEN DEALER BECAUSE OF AN ERRONEOUS RECALL NOTICE SENT TO ME BY VOLKSWAGEN, AND I HAVE ALREADY INCURRED SIGNIFICANT EXPENSES TRYING TO SOLVE A PROBLEM THAT VOLKSWAGEN HAS KNOWN ABOUT, EVIDENTLY, FOR MANY YEARS WITHOUT ACTING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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