Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10353489September 2, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED AND STALLED AGAIN ON THE SAME DAY. VOLKSWAGEN WAS CONTACTED AND CLAIMED THAT THEY WERE UNAWARE OF ANY STALLING ISSUES WITH THE 2010 JETTA. THE VEHICLE WAS BEING REPAIRED BY THE DEALER FOR REPAIRS. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 1,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353544September 2, 2010
ENGINE AND ENGINE COOLING:ENGINE
HI, WE PURCHASED A 2010 VW JETTA TDI SPORTWAGEN IN SEPTEMBER OF LAST YEAR AND WITHIN THE FIRST 300 MILES IT WENT INTO A LIMP MODE WITH REDUCED POWER AND THE GLOWPLUG LIGHT WAS FLASHING. I LIMPED HOME AT HALF POWER AND PARKED IT. WHEN I WENT TO START IT TO SEE WHAT THE MILEAGE WAS THE CAR HAD NO PROBLEM. I MADE THE DEALER AWARE OF THIS AND THEY BLEW IT OFF AS A FLUKE AND IF IT HAPPENED AGAIN TO CALL THEM. AT AROUND 750 MILES WE WERE DRIVING ON THE HIGHWAY AND WERE PASSING A CAR WHEN THE CAR AGAIN WENT INTO A REDUCED POWER LIMP MODE AND ALMOST CAUSED ME TO GET INTO AN ACCIDENT SINCE THE PERSON BEHIND ME ALMOST REAR ENDED US. I HAD TO VERY CAREFULLY PULL OVER TO THE SIDE OF THE ROAD AT 10:00 PM. I SHUT THE CAR OFF AND RESTARTED IT AFTER WAITING 2 MINUTES AND IT STARTED UP AGAIN LIKE NOTHING HAPPENED. I CALLED MY DEALER AND MADE AN APPOINTMENT TO DROP IT OFF TELLING THEM I DON'T WANT IT BACK UNTIL THE PROBLEM IS FIXED. THEY KEPT IT FOR TWO WEEKS AND DROVE IT AROUND PUTTING 500 MILES ON IT THAT THEY SAID WERE TROUBLE AND EVENT FREE. THEY COULDN'T REPLICATE THE PROBLEM AND WHEN THEY RAN A DIAGNOSTIC THEY FOUND THAT THE EGR VALVE WAS THROWING A CODE. THEY SAID THAT THEY CHECKED IT, CLEARED THE CODE AND THAT'S IT. NOW AFTER ALMOST 10,000 MILES WE NEVER HAD A PROBLEM AGAIN BUT I DO BELIEVE THEY DID A SECRET FIX AND GAVE IT BACK TO ME. IT WAS VERY SCARY TO HAVE THE STALLING HAPPEN TO ME OUT OF THE BLUE ON THE HIGHWAY. SOMEONE NEEDS TO INVESTIGATE THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353292September 1, 2010
ENGINE AND ENGINE COOLING
ENGINE DIES WHILE AT SPEED, ESPECIALLY WHEN MAKING A SHARP TURN AT INTERSECTION. HAS OCCURRED ROUGHLY 6 TIMES IN 7000 MILES. ENGINE ALSO ROUTINELY "HICCUPS" OR MOMENTARILY DIES AT ABOUT 1800 RPM UNDER LIGHT LOAD. NOTHING HAS BEEN DONE TO ADDRESS THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353370September 1, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
CAR SHIFTS INTO NEUTRAL WHILE DRIVING,ENGINE REVS AND CAR WILL NOT ACCELERATE. WHEN ENGINE GOES TO IDLE, TRANSMISSION WILL SOMETIMES ENGAGE. PROBLEM STARTED AT 4000 MILES (NOW 37000) MULTIPLE CALLS TO VW AND TRIPS TO VW SERVICE WITH ZERO RESULTS. NO FAULT CODES,NO REPAIR. LAST CALL TO VW CUSTOMER SERVICE I WAS TOLD BY THE REP. BUY A NEW TRANSMISSION AND SEE WHETHER THE PROBLEM IS RESOLVED . THIS AUTOMOBILE WAS TROUBLESOME FROM THE BEGINNING WITH HARD SHIFTING AND SLAMMING INTO FIRST GEAR. I ALSO HAVE A 2006 TDI WITH ZERO PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353431September 1, 2010
FUEL SYSTEM, DIESEL
THE DAY AFTER 20K MILE SERVICE (OIL/FILTER CHANGE, FUEL FILTER CHANGED) AND ABOUT 20 MILES FOLLOWING A REFUELING, THE ENGINE STALLED WHILE IDLING AT A TRAFFIC LIGHT. WOULD NOT RESTART AND HAD TO BE TOWED TO REPAIR SHOP. CAUSE IS UNKNOWN AT THIS TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353421September 1, 2010
ELECTRICAL SYSTEM
2010 VW JETTA WOLFSBURG SHUT DOWN WHILE IN OPERATION ON A HIGHWAY WHILE UNABLE TO GET SAFELY OUT OF THE WAY OF TRAFFIC. ENGINE SHUT OF AND I WAS UNABLE TO RESTART THE ENGINE WITH THE KEY. WITH THE CAR IN NEUTRAL AND IN PARK THE ENGINE WOULD NOT TURN OVER. I EVENTUALLY REMOVED THE KEY AND REINSTALLED IT. AT THIS POINT THE ENGINE TURNED OVER AND STARTED. TOOK THE CAR TO THE VW DEALER AND IT WAS DETERMINED THAT THE IGNITION CONTROL MODULE IN THE STEERING COLUMN WAS DEFECTIVE. HOWEVER IT WAS NOT A CONSTANT FAILURE AND THE CAR COULD STOP RUNNING AT ANY TIME. OTHER DEFECT WAS THE WIPER MOTOR STOPPED OPERATING AT APPROXIMATELY 1800 MILES. THIS WAS ALSO REPLACED BY THE DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353252September 1, 2010
FUEL SYSTEM, DIESEL
AT LOWER SPEEDS (<40MPH) UNDER ACCELERATION MY 09 VW JETTA TDI HESITATES AND EVEN STALLS FOR A SPLIT SECOND BEFORE ACCELERATING AGAIN. IT SEEMS AS IF IGNITION OR FUEL SUPPLY IS DISRUPTED ABRUPTLY AND COMPLETELY FOR A SPLIT SECOND. THE PROBLEM EXISTS WHEN PULLING OUT OF A DRIVEWAY (JUST BEGINNING A DRIVE) OR AFTER DRIVING FOR AN EXTENDED TIME FRAME. I ASSUMED THAT IT WAS CAUSED BY DEBRIS IN THE FUEL FILTER. MY CAR CURRENTLY HAS OVER 40K MILES AND THE PROBLEM HAS EXISTED SINCE THE CAR WAS BRAND NEW AND CONTINUES EVEN NOW. ALSO, WHEN TAKING OFF (ESPECIALLY WITH THE A/C ON) THE CAR STALLS VERY EASILY. IT REQUIRES MUCH MORE FUEL THAN I HAVE HAD WITH A MANUAL TRANSMISSION TO KEEP FROM STALLING OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352980August 31, 2010
ENGINE AND ENGINE COOLING:ENGINE, FUEL SYSTEM, GASOLINE
WE HAVE HAD SEVERAL INCIDENTS WITH OUR 2006 VOLKSWAGEN JETTA 2.5 WHERE WE WOULD LOSE POWER AND THE VEHICLE STALLS OUT. OUR 2006 JETTA IS A GASOLINE 5-CYLINDER WITH AUTOMATIC TRANSMISSION AND HAS ONLY 45,000 MILES. IN JUNE OF 2010 WE FIRST NOTICED THE STALLING ISSUE WHEN DRIVING HOME AND IT STALLED OUT WHILE PULLING INTO THE DRIVEWAY. AFTER SITTING FOR ABOUT 10 MINUTES WE WERE ABLE TO PULL IT INTO THE GARAGE. THE SECOND INCIDENT OCCURRED ON FRIDAY 7/30/2010, WHILE DRIVING HOME FROM WORK (30 MILE COMMUTE) AT 45-55 MPH THE JETTA STARTED TO INTERMITTENTLY LOSE POWER BEFORE THE ENGINE COMPLETELY STALLED. NOTE: I WAS STILL TRAVELING AT 55 MPH WHEN THE ENGINE STALLED. IT WOULD RESTART AND BEGAN EXPERIENCING THE SAME ISSUE MULTIPLE TIMES. WE TOWED THE CAR TO OUR LOCAL VOLKSWAGEN DEALERSHIP. THEY RAN DIAGNOSTICS AND DID NOT FIND ANY ERROR CODES FROM THE CAR'S COMPUTER. THEY REPLACED THE BATTERY THINKING THAT IT MIGHT HAVE BEEN AN ELECTRICAL ISSUE. WE PICKED UP THE CAR ON TUESDAY 8/3/2010 IN THE MORNING. WHILE DRIVING HOME FROM WORK THAT SAME DAY (30 MILE COMMUTE) THE ENGINE BEGAN EXPERIENCING THE SAME ISSUE, INTERMITTENTLY LOSING POWER WHILE TRAVELING ON THE INTERSTATE AT 70-80 MPH. AFTER EXITING THE INTERSTATE THE SYMPTOMS CONTINUED TO GET WORSE AND THE ENGINE COMPLETELY STALLED IN THE MIDDLE OF AN INTERSECTION ALMOST CAUSING A MULTI-CAR ACCIDENT. AFTER MULTIPLE ATTEMPTS TO RESTART AND REPEATED ENGINE STALLS I WAS ABLE TO GET THE VEHICLE TO GAS STATION WHERE IT WAS TOWED TO THE VOLKSWAGEN DEALER FOR A 2ND TIME. ONLY GOOD NEWS OF THIS STORY, THE VW MECHANIC WAS ABLE TO REPRODUCE THE ENGINE STALL ISSUE AFTER TEST DRIVING THE JETTA FOR ABOUT 45 MINUTES. VW DEALER REPORTED THE RESULT TO VW MANUFACTURER TECH SUPPORT. VW DEALER KEPT THE CAR FOR MORE THAN 1 WEEK TO RUN MORE TESTS PER VW TECH SUPPORT. ULTIMATELY REPLACED THE FUEL PUMP AND FUEL FILTER. NO MORE OCCURRENCES IN THE LAST TWO WEEKS...BUT AM LITERALLY HOLDING MY BREATH WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352981August 31, 2010
FUEL SYSTEM, DIESEL
IN APRIL 2010, THE CAR WOULD NOT START. IT WAS TOWED TO THE DEALERSHIP. THE PROBLEM WAS IDENTIFIED AS A FAULTY FUEL PUMP, WHICH WAS REPLACED AT NO CHARGE TO US. IN JUNE 2010, WHILE MERGING ON TO THE INTERSTATE, THE "ENGINE FAULT" LIGHT FLASHED ON AND THE WARNING "BELL" STARTED CHIMING. THE CAR COULD NOT ACCELERATE BEYOND 50 MPH. I WAS ABLE TO GET OFF THE INTERSTATE AND MADE IT HOME SAFELY. THE CAR STARTED FINE THE NEXT DAY AND HAD NO ACCELERATION/POWER ISSUES WHEN WE DROVE IT TO THE DEALERSHIP. THE CODES WERE CLEARED, AND THE MECHANICS FELT THAT THE PROBLEM WAS CAUSED BY "GUNK" IN THE DIESEL FUEL, WHICH HAD CAUSED THE FUEL PRESSURE SENSOR TO MALFUNCTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353019August 31, 2010
SERVICE BRAKES, HYDRAULIC
MY 2009 JETTA TDI WAS BEING DRIVEN UP A SLIGHT INCLINE. AFTER THE BRAKES WERE APPLIED TO STOP ON THE INCLINE, THE ENGINE JUST STALLED. IT WAS VERY ODD. WE JUST RESTARTED THE IGNITION AND DROVE OFF. DID NOT THINK IT WAS A PROBLEM AND THOUGHT IT MIGHT HAVE BEEN OUR FAULT UNTIL WE SAW REPORTS OF SIMILAR OCCURRENCES IN THE SAME CAR MODEL/YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353026August 31, 2010
ENGINE AND ENGINE COOLING
3 MONTHS AFTER PURCHASE CAR WAS STALLING LIKE IT WANTED TO TAKE OFF, BUT WAS DRAGGING. I WAS TOLD BY DEALER SLIGHT DEFECT PARTS WERE REPLACED. RECENTLY, CAR STOPPED ON ME TWICE WHEN I MADE A COMPLETE STOP AT THE LIGHT. POWER REMAINED ON, BUT I HAD TO RESTART THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353028August 31, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2006 VW JETTA TDI WITH DSG AUTOMATIC TRANSMISSION: WHILE SLOWING DOWN APPROACHING A STOPLIGHT VEHICLE TRANSMISSION FAILED TO STAY IN GEAR ACTING LIKE IT WAS IN NEUTRAL. VEHICLE HAD FLASHING LIGHTS ON DASHBOARD BEHIND GEAR-SHIFT INDICATIONS. AFTER SEVERAL ATTEMPTS TO RE-ENGAGE TRANSMISSION, GEARS FINALLY ENGAGED AND VEHICLE WAS DRIVEN TO SIDE OF HIGHWAY. TURNED VEHICLE OFF, WAITED SEVERAL MINUTES AND RESTARTED VEHICLE AND IT OPERATED NORMALLY. OWNER'S MANUAL SAID TO CONTACT DEALER AS SOON AS POSSIBLE IF THIS HAPPENS. DEALER SAID CODE WAS PB1819-VALVE BODY FAILURE. VEHICLE MILEAGE: 72,500. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353060August 31, 2010
ENGINE AND ENGINE COOLING:ENGINE
I HAVE A 2009 VW JETTA TDI. I WAS IN MY WORK PARKING LOT. STARTED THE VEHICLE, BACKED OUT DRIVING OUT OF THE PARKING LOT WHEN THE ENGINE STOPPED AND TURNED OFF. I COASTED THE VEHICLE INTO A PARKING SPOT. TURNED IT OFF AND RESTARTED THE VEHICLE. NO LIGHTS CAME UP AND IT STARTED WITH NO PROBLEM. I ADVISED DEALERSHIP OF THE PROBLEM AND THEY CHECKED IT OUT AND SAID IT WAS OK, AND TO CALL IF IT OCCURRED AGAIN. IT HAS NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353074August 31, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
DRIVING A 2009 JETTA TDI - THERE SEEMS TO BE A TRANSMISSION ISSUE WITH THE CAR WHERE THE CAR WILL CONSTANTLY JERK FORWARD WHEN STOPPING AT A RED LIGHT OR STARTING ACCELERATION FROM THE LIGHT. AT TIMES, ACCELERATION OR BRAKING ON THE FREEWAY CAUSES THE CAR TO 'SHUDDER'. ALSO, 3 TIMES IN THE LAST 4 MONTHS, THE CAR HAS STALLED WHEN TRYING TO ACCELERATE FROM A RED LIGHT, AND THE CLUTCH DOES NOT 'GRAB' THE GEAR SOON ENOUGH. STALLING REQUIRES ME TO THEN PLACE THE CAR IN PARK, TURN THE IGNITION COMPLETELY OFF, AND THEN RESTART THE ENGINE BEFORE I CAN CONTINUE DRIVING. TAKING THE CAR TO THE DEALERSHIP MULTIPLE TIMES HAS NOT YIELDED ANY FINDINGS, WITH THE VW DEALERSHIP TELLING ME THAT THE PROBLEMS DO NOT EXIST AND THEY ARE NOT ABLE TO DUPLICATE ANY ISSUES, AND THAT ALL PARTS OF THE CAR ARE UP TO SPECIFICATIONS. THE CAR IS CURRENTLY UNDER 25000 MILES, AND WAS BOUGHT BRAND NEW FROM THE DEALER. CONTINUOUS COMPLAINTS HAVE NOT GOTTEN ANY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353095August 31, 2010
FUEL SYSTEM, DIESEL
SOMETIMES WHILE ACCELERATING IN MY 2009 VW JETTA TDI, THE VEHICLE WILL NOT RESPOND TO INPUT ON THE ACCELERATOR. ALSO WHILE CRESTING A HILL, YOU FEEL THE ENGINE MISS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353100August 31, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA TDI. WHILE THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 25-35 MPH, THE ENGINE STALLED WITHOUT WARNING FOR THREE SECONDS AND RESUMED. THE INSTRUMENT PANEL GAUGE READ NORMALLY DURING THE FAILURE. THE FAILURE OCCURRED AT LEAST TWO TO THREE TIMES A DAY OR GREATER; AND REACHED THE NUMBER OF FIFTEEN TIMES WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DETECT A PROBLEM. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES FOR THE SAME FAILURES WHICH THERE WERE NO RESOLUTIONS. IN ADDITION, THE FAILURE OCCURRED WHEN THE VEHICLE WAS AT A COMPLETE STOP WITH AN INCREASE IN THE ENGINE RPMS AND THE TACHOMETER DISPLAYING A DIFFERENT READING. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353134August 31, 2010
POWER TRAIN:MANUAL TRANSMISSION, FUEL SYSTEM, DIESEL, ENGINE AND ENGINE COOLING
I RECENTLY PURCHASED A 2009 VOLKSWAGEN JETTA TDI DIESEL CAR WITH A 6 SPEED MANUAL TRANSMISSION AND 20,000 MILES. I HAVE NOTICE THAT THE CAR IS EXTREMELY EASY TO STALL WHEN ATTEMPTING TO ACCELERATE IN FIRST AND SECOND GEARS. IT SEEMS THE INJECTION TIMING MAY BE TOO FAR ADVANCED. I HAVE DRIVEN LOTS OF SIMILAR OLDER MODEL DIESEL CARS IN EUROPE AND ELSEWHERE WITHOUT ANY SUCH PROBLEMS. I DO NOT KNOW WHAT TO DO TO CORRECT THE PROBLEM. I HAVE NOTICED THAT YOU MUST SPEED UP SIGNIFICANTLY IN FIRST GEAR BEFORE SHIFTING TO SECOND. THE ENGINE SEEMS TO BE UNABLE TO LUG AT A LOW RPMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352650August 30, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2006 VW JETTA EQUIPPED WITH A DSG AUTOMATIC TRANSMISSION. I HAVE A FLYWHEEL THAT IS FAILING. THIS CAN CAUSE THE CAR TO LOCK UP AND CAUSE AN ACCIDENT. I NOTICE WHILE SEARCHING ONLINE THAT THIS IS A VERY COMMON PROBLEM WITH THIS MODEL JETTA. I THINK THAT THIS SHOULD BE EXAMINED AND VW SHOULD HAVE TO MAKE THIS RIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352783August 30, 2010
SERVICE BRAKES, ELECTRIC
2008 VOLKSWAGEN JETTA S MY CAR HAS 36000 MILES ON IT AND I HAVE CHANGED THE REAR BRAKE PADS AND ROTORS TWICE ON THIS VEHICLE. IT IS MY UNDERSTANDING THAT THIS HAS BEEN A PROBLEM WITH MANY JETTAS AROUND THAT YEAR. I HAVE LUCKILY AVOIDED MANY WRECKS THAT I WOULD NOT HAVE POTENTIALLY BEEN IN IF THE REAR BRAKES RESPONDED AS THEY SHOULD. I FEEL THAT THIS IS DEFINATELY A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352543August 29, 2010
UNKNOWN OR OTHER, ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), STRUCTURE:BODY, EQUIPMENT:ELECTRICAL
SHORTLY AFTER PURCHASE, CAR BEGAN TO FILL WITH WATER. NOT DIRECTLY FROM THE SUN ROOF BUT FROM A DISCONNECTED OR DAMAGED DRAIN HOSE. CAUSING SERIOUS MOLD & ELECTRICAL PROBLEMS. VW HAS RELUCTANTLY LOOKED INTO THE PROBLEM, REPLACED PARTS, BUT ONLY MADE IT WORSE. AND THE CAR IS NOW UNDRIVABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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