Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10404759May 29, 2011
ENGINE AND ENGINE COOLING
I TOOK MY 2006 VW JETTA TDI, 5 SP, 40K MILES TO THE VW DEALERSHIP FOR ITS 40K SERVICE ON 5/27/11. AFTER THE SERVICE WAS COMPLETED, I STARTED THE CAR AND NOTICED IT WAS RUNNING VERY ROUGH (THE CAR WASN'T RUNNING ROUGH WHEN I DROPPED IT OFF FOR SERVICE). MY SERVICE REP TOOK THE CAR BACK TO THE SERVICE TECHNICIAN WHO CHECKED ALL THE FILTERS AND RE-BLED THE FUEL FILTER TO REMOVE ANY AIR BUBBLES THAT MAY HAVE BEEN TRAPPED, WHICH DID NOT FIX THE ISSUE. THE SERVICE TECHNICIAN TOOK THE COVER OFF THE ENGINE AND IDENTIFIED THE THAT THE CAMSHAFT IS WEARING. MAINTENANCE ON THIS CAR IS COMPLETED EVERY 5K MILES AND SERVICED BY THE DEALERSHIP IT WAS PURCHASED FROM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403622May 28, 2011
POWER TRAIN:CLUTCH ASSEMBLY, POWER TRAIN:MANUAL TRANSMISSION
POWER TRAIN:CLUTCH ASSEMBLY 2009 VOLKSWAGEN TDI 18000 MILES AND AGAIN AT 61000 THOUSAND MILES. JUST SHOULD NOT BE... ONE UNDER WARRANTY ONE NOT. 2 REPLACED MEANS POOR DESIGN ON VOLKSWAGENS PART. I SHOULD NOT HAVE HAD TO PAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402931May 27, 2011
FUEL SYSTEM, DIESEL
CHECK ENGINE LIGHT ON AND GLOW PLUG LIGHT FLASHES. THERE IS A FLUTTER IN ENGINE RPM. ALSO THERE ARE METAL SHAVINGS IN FUEL FILTER. THE DEALER "DEAN MCCRARY VW" SAID CAR NEEDED EXHAUST TEMP SENOR AND IT DID FIX LIGHTS THAT WERE COMING ON. AS FAR AS METAL IN THE FUEL THEY TOLD ME THEY DIDN'T SEE ANY JUST TO KEEP DRIVING IT UNTIL THERE WAS A PROBLEM???. I HAVE A JAR OF THE FUEL THAT CAME OUT OF THE FUEL FILTER! OBVIOUSLY THERE WAS SOME SORT OF ISSUE METAL SHAVINGS IN FUEL FILTER CANNOT BE NORMAL. OBVIOUSLY THERE WAS NOT GOING TO BE METAL IN FUEL FILTER AT THIS POINT BECAUSE I HAVE CLEANED IT BEFORE BROUGHT INTO THE SHOP. BUT I TOLD THEM IT WAS FULL OF METAL AND I HAD A SAMPLE OF FUEL THEY COULD LOOK AT. THEY JUST SAID KEEP DRIVING IT AND WAIT UNTIL SOMETHING HAPPENS? I BELIEVE THEY HAVE A FUEL PUMP PROBLEM I DON'T UNDERSTAND WHY I SHOULDN'T GO AHEAD AND REPLACE THE FUEL PUMP IF ITS PUMPING METAL INTO MY FUEL SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402828May 26, 2011
ELECTRICAL SYSTEM
I HAVE A VW 2009 JETTA 2.0T WOLFSBURG SERIES, AND IT HAS BEEN HAPPENING STALLINGS FROM NOTHING. A LOT OF TIMES WHEN I START THE CAR, IT STALLS BY ITSELF FROM NOTHING AND SOMETIMES WOULD NOT START AGAIN. YESTEDAY MY WIFE WAS DRIVING ON THE HIGHWAY, AND SUDDERLY THE CAR STARTED TO LOOSE POWER UNITL SHE WAS RUNNING AT 20 MILLES PER HOUR, WHEN FROM NOTHING AGAIN. THE CAR STARTED RUNNING NORMALLY AGAIN. AFTER SHE GOT HOME I TOOK THE CAR FOR A RIDE, AND, ONE MORE TIME NOTHING HAPPENED. SHE DRIVES THE CAR FOR THE MOST OF TIME, BUT I HAD STALLED WITH ME, BUT I WAS ABLE TO RESTART THE CAR RIGHT WAY. HOWERVER, LOSING POWER ON THE HIGHWAY IS A NEW EVENT, AND I THINK IS "VERY DANGEROUS". I HAD BEEN AT THE VW DEALERSHIP THAT I BOUGHT THE CAR, WICH IS REEVES IMPORTS AT TAMPA, FLORIDA. WHEN WE TOOK THE CAR THERE FOR THE SCHEDULED MAINTENANCE, THEY WERE NOT ABLE TO FIND OUT WHAT HAPPENED WITH THE CAR. IN FACT, THE CAR WORKS PERFECTLY, BUT IT CONCERNS ME A LOT THAT WE HAVE A CAR THAT CAN STALL FROM NOTHING. I AM AWARE THAT NTHSA HAVE RECEIVED A LOT OF COMPLAINS ABOUT THESE EVENTS, AND I AM PRETTY SURE THAT VW KNOWS ABOUT THE PROBLEM, BUT IT DOES MAKE ME WORRY, WHEN NOBODY DOES NOTHING ABOUT THAT SITUATION. WHAT DO THEY WANT HAPPEN? A EVENT THAT CAN CAUSE AN ACCIDENT WITH FATAL VICTIMS?. I THINK THE GOVERNMENT HAS TO TAKE CARE THAT SITUATION FOR THE SAFETY OF THE PEOPLE THAT HAD PURCHASED THAT VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402679May 25, 2011
UNKNOWN OR OTHER
TL*THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE WHILE DRIVING 30 MPH. THE VEHICLE CAUGHT FIRE AND THE CONTACT WAS ABLE TO GET OUT OF THE VEHICLE BEFORE IT EXPLODED. THE POLICE AND FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. THE CAUSE OF THE FIRE HAD NOT BEEN DETERMINED. THE VIN WAS UNKNOWN. THE CONTACT OWNED THE VEHICLE FOR A MONTH AND WAS NOT SURE OF THE MILEAGE.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10402758May 25, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS TO SERVICE MY 2006 VOLKSWAGEN JETTA TDI WITH DSG TRANSMISSION. I TOOK OFF THE LOWER ENGINE COVER AND FOUND A BUNCH OF DIFFERENT SIZE BROKEN SPRING LAYING ON COVER. I NOTICE THAT AT SEVERAL DIFFERENT SPOTS THAT SOMETHING HAD BEEN RUBBING THRU THE TRANS HOUSING AT SEVERAL LOCATIONS. I TOOK THE CAR TO A INDEPENDENT VW SHOP. I WAS TOLD THAT THE FLYWHEEL HAD BROKEN AND CAUSE THE TRANSMISSION TO RUB ON HOUSING. I WAS TOLD NOT TO DRIVE CAR BECAUSE THE TRANSMISSION HOUSING COULD SEPARATE FROM THE ENGINE AND POSSIBLE CAUSE GREAT BODILY HARM OR DEATH TO MYSELF OR WHOMEVER ELSE MAY BE NEAR. I CALLED A VOLKSWAGEN DEALER AND WAS TOLD IT WAS A VERY COMMON PROBLEM WITH THE VOLKSWAGEN TDI WITH THE DSG TRANSMISSION. WHY ISN'T SOMETHING BEING DONE OR HOW MANY PEOPLE NEED TO DIE BECAUSE OF THIS. THE ESTIMATED REPAIRS ARE CLOSE TO 8000.00-10000.00 FOR A NEW DSG TRANSMISSION AND A FLYWHEEL TO BE INSTALLED. THANK YOU FOR ANY HELP OR REPLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402547May 24, 2011
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
RANDOM ENGINE FAILURE WHILE CAR IS IN GEAR, ENGINE LIGHT COMES ON AND VW ERROR CODE SAYS EXHAUST FLAP MALFUNCTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402378May 23, 2011
FUEL SYSTEM, DIESEL
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA DIESEL TDI. THE CONTACT WAS DRIVING APPROXIMATELY 15 MPH WHEN THE VEHICLE SUDDENLY STALLED WITH THE ILLUMINATION OF A WARNING LIGHT. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE AND IT WAS TOWED TO THE DEALER. THE VEHICLE WAS INSPECTED BY THE DEALER AND THEY ADVISED HIM THAT THE FUEL WAS CONTAMINATED. THE VEHICLE WAS REPAIRED FOR THE ENTIRE FUEL SYSTEM. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 45,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402483May 23, 2011
POWER TRAIN:MANUAL TRANSMISSION
SEVERAL TIMES SINCE OWNING THE VEHICLE (2 WEEKS), IT HAS STALLED WHEN TAKING OFF. THIS HAS HAPPENED WITH EVERY PERSON WHO HAS DRIVEN THE CAR, EVEN VERY EXPERIENCED DRIVERS WITH MANUAL TRANSMISSION. LATEST INCIDENT WAS PULLING OUT FROM A SIDE STREET AND THE CAR STALLED, CAUSING A VERY DANGEROUS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402168May 20, 2011
FUEL SYSTEM, DIESEL
WE PURCHASED A 2011 VOLKSWAGEN JETTA TDI THAT BROKE DOWN WITH ONLY 3081 MILES. NO WARNING LIGHTS CAME ON; IT JUST STALLED OUT IN THE MIDDLE OF THE ROADWAY (WITHOUT WARNING) AND WOULDN'T START BACK UP. IT COULD HAVE CAUSED A SEVERE ACCIDENT! WE PAID AN ADDITIONAL THREE THOUSAND DOLLARS WHEN WE PURCHASED THE CAR FOR THE EXTENDED WARRANTY (BUMPER TO BUMPER), BUT THE REPAIR ISN'T COVERED (OR THE TOW BILL). WE UNKNOWINGLY PURCHASED FUEL THAT HAD WATER IN IT AND THE VOLKSWAGEN DEALER WILL NOT PAY FOR ANYTHING. THEY HAVE TO REPLACE THE ENTIRE FUEL SYSTEM! THE REPAIR WILL COST OVER $6,000.00 AND VOLKSWAGEN'S CORPORATE OFFICE IS UNWILLING TO HELP EVEN THOUGH VOLKSWAGEN FAILED TO PUT A SIMPLE SENSOR IN THE FUEL FILTER SYSTEM TO INDICATE THAT WATER WAS IS IN THE FUEL. EVERY OTHER MAJOR DIESEL ENGINE MANUFACTURER IN THE WORLD HAS A LIGHT IN THE DASH THAT INDICATES WATER IS IN THE FUEL SO THAT YOU CAN SIMPLY DRAIN THE WATER OUT BEFORE IT CAUSES THE VEHICLE TO SUDDENLY STOP RUNNING AND EXCESSIVE DAMAGE THE ENGINE. VOLKSWAGEN CHOSE TO USE A HIGH PRESSURE COMMON RAIL DIESEL FUEL SYSTEM SIMILAR TO WHAT THEIR COMPETITORS HAVE; THIS FUEL SYSTEM IS VERY SENSITIVE AND IS EASILY DAMAGED BY WATER. VOLKSWAGEN OVERLOOKED THE OBVIOUS AND FAILED TO PUT ANY TYPE OF WATER IN FUEL WARNING DEVICE ON THEIR VEHICLES EVEN THOUGH THE REST OF THE WORLD HAS BEEN USING THEM FOR YEARS AND EVEN DECADES. FORD, GM, CHEVROLET, DODGE, AND MERCEDES ALL HAVE WATER IN FUEL WARNING LIGHTS (ONE EVEN HAS A BELL THAT CHIMES FIVE TIMES TO WARN THE DRIVER THAT WATER IS IN THE FUEL. VOLKSWAGEN DIDN'T BOTHER PUTTING ANY TYPE OF PROTECTION ON THEIR EXTREMELY SENSITIVE FUEL SYSTEM. ALSO, VOLKSWAGEN SAYS THERE IS NO WAY TO KEEP IT FROM HAPPENING AGAIN! WITH A SINGLE REPAIR AT OVER 20% OF THE PURCHASE PRICE OF THE VEHICLE, WE ARE PLAYING RUSSIAN ROULETTE EACH TIME WE FILL UP WITH FUEL. ARE WE SUPPOSED TO CHANGE THE FUEL FILTER EACH TIME WE FUEL UP? THIS DANGEROUS FLAW HAS BEEN REPORTED BY OTHERS, BUT VW DOESN'T CARE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402248May 20, 2011
ELECTRICAL SYSTEM
THE ABS, AIR BAG, AND TIRE PRESSURE SENSOR WARNING INDICATOR ON DASH ALL LIT UP AND WOULDN'T GOES AWAY EVEN AFTER ENGINE WAS SHUTOFF. THIS CAR A VOLKSWAGEN JETTA WAS RECENTLY BOUGHT LAST MONTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402113May 19, 2011
POWER TRAIN
HARD SHIFTING, IT HARD SHIFTS AND IT KEEPS GETTING WORSE. I WAS TOLD IT WAS THE VALVE BODY BUT VOLKSWAGEN DOES NOT WANT TO PAY FOR IT BECAUSE IT IS A FEW MILES OVER THE 100,000 MILE WARRANTY WHEN I HAVE READ MANY THINGS SAYING THAT VOLKSWAGEN WAS HAVING PROBLEMS WITH THE VALVE BODY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402131May 19, 2011
FUEL SYSTEM, DIESEL
2011 VW JETTA TDI WITH 1445 TOTAL MILES ON THE VEHICLE SUDDENLY LOST ALL POWER WITH GLOW PLUG LIGHT ON THE DASH BLINKING. CAR WOULD NOT START AGAIN, WAS NOT DRIVABLE AND HAD TO BE TOWED INTO THE DEALER FOR REPAIRS. THE DIAGNOSIS IS THE FUEL PUMP DESTROYED ITSELF AND SENT DEBRIS THROUGH THE FUEL PUMPS, FUEL INJECTORS, FUEL LINES AND FILTER. VEHICLE HAS NOT BEEN REPAIRED AND THERE IS NO ESTIMATE OF WHEN THE VEHICLE WILL BE REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401302May 17, 2011
FUEL SYSTEM, DIESEL
AFTER DRIVING AT HIGHWAY SPEEDS FOR 1 HOUR A SIGNIFICANT AMOUNT OF SMOKE WAS OBSERVED COMING FROM THE ENGINE COMPARTMENT AFTER WE STOPPED. PRIOR TO STOPPING, THE ENGINE WAS RUNNING ROUGHLY WITH SOME REDUCED POWER. THERE WAS A STRONG SMELL OF DIESEL FUEL OUTSIDE CAR AND INSIDE CAR. VEHICLE WAS TOWED TO DEALER. LEAKING SOLID FUEL LINE TO FUEL INJECTOR #2 DIAGNOSED AND REPLACED. PHOTO'S OF DEFECTIVE PART ARE AVAILABLE. FUEL WAS LEAKING ONTO HOT ENGINE AND EXHAUST SYSTEM CREATING A POTENTIAL FIRE RISK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401037May 16, 2011
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT STATED THEY HAVE EXPERIENCED INCIDENTS OF SUDDEN ACCELERATION WITH THE VEHICLE. THE CONTACT STATED EACH TIME THEY TRIED USING THE BRAKES THEY DID NOT RESPOND. THE FIRST TIME THE VEHICLE EVENTUALLY STOPPED, BUT THE SECOND TIME THE VEHICLE STOPPED WHEN IT CRASHED INTO THE GARAGE. THE CONTACT DIDNT MENTION THAT THERE WERE ANY INJURIES. THE VEHICLE WAS NOT INSPECTED. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS 101,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10401084May 16, 2011
FUEL SYSTEM, DIESEL
TL*THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 20 MPH THE VEHICLE LOST POWER. THE CONTACT NOTICED THE GLOW PLUG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE AT A LOW SPEED TO THE NEAREST DEALER. THE TECHNICIANS STATED THE FUEL PUMP, THE INJECTORS, AND FUEL LINES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 21,000. UPDATED 07-06/11 *BF UPDATED 3/1/12 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401911May 16, 2011
POWER TRAIN, FUEL SYSTEM, DIESEL, ENGINE AND ENGINE COOLING:ENGINE:DIESEL
MY 2009 JETTA TDI ENGINE STARTED RUNNING ROUGH WHEN I PUSHED THE CLUTCH IN WHILE TURNING INTO A PARKING LOT 3 WEEKS AGO. I COASTED TO A PARKING SPOT AND TURNED OFF THE IGNITION. I STARTED THE CAR BACK UP IMMEDIATELY TO SEE IF IT WAS GOING TO BE OK AND IT SOUNDED GOOD SO I SHUT IT OFF. WHEN I RETURNED ABOUT 45 MINUTES LATER, THE CAR STARTED BUT SOUNDED LIKE IT WAS RUNNING ON ONLY ONE OR TWO CYLINDERS AND THEN DIED. I CALLED A TOW TRUCK AND IT WOULD NOT START AT ALL WHEN HE ARRIVED. THE DEALER ASKED IF I HAD EVER RUN GASOLINE THROUGH IT. I SAID 'NO, WHY WOULD I DO THAT?' HE SAID THAT THE ENTIRE FUEL SYSTEM NEEDED TO BE REPLACED AND THAT VW WOULD PAY FOR THIS 'ONE TIME' EVEN THOUGH THE WARRANTY HAS RUN OUT. WELL, IF THEY ARE AT FAULT THIS TIME, THEY WILL BE AT FAULT THE NEXT TIME TOO. MY CONCERN IS THE NEXT TIME. I DRIVE ON A 70 MPH INTERSTATE 90 MILES ROUND TRIP TO WORK 5 DAYS A WEEK. WHAT ARE THE CHANCES THAT I WILL BE LUCKY ENOUGH THAT IT DID NOT HAPPEN IN TRAFFIC AT THAT SPEED THE FIRST TIME AND JUST WHERE WILL I BE WHEN IT HAPPENS AGAIN? IF THEY ARE REPLACING THIS SHREDDED HIGH PRESSURE FUEL PUMP WITH THE SAME MODEL MADE OF THE SAME MATERIALS, IT WILL HAPPEN AGAIN. IS THERE ETHANOL BEING PUT INTO DIESEL IN THIS COUNTRY? WHAT ABOUT THE ADDITIVES TO DIESEL THAT ARE NECESSARY FOR LUBRICITY THAT ARE PUT IN BY THE DIFFERENT COMPANIES? IS ONE OR MORE TYPES OF THESE THE CULPRIT? THIS PROBLEM IS ALL OVER THE INTERNET AND I HOPE THAT VW CAN COME UP WITH A PERMANENT SOLUTION BEFORE SOMEONE IS SERIOUSLY INJURED - IF IT HASN'T HAPPENED ALREADY. MEANWHILE - STILL WAITING FOR MY CAR TO BE RETURNED TO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401912May 16, 2011
EXTERIOR LIGHTING, VISIBILITY, ELECTRICAL SYSTEM
THE DRIVERS SIDE DOOR ELECTRICAL SYSTEM DOES NOT WORK. THE LOCKS, WINDOWS, MIRRORS, TRUNK LATCH, GAS TANK LATCH, MIRROR DEFROSTER ET AL. IN SPEAKING THE VW SERVICE REPS THEY KNEW RIGHT AWAY THAT THE ISSUE WAS A BROKEN HARNESS. THEY INDICATED IT HAD FAILED IN MANY OTHER VEHICLES. HOWEVER, IN SPEAKING WITH VW CUSTOMER CARE THEY ARE NOT WILLING TO ACCEPT RESPONSIBILITY FOR THE KNOWN ISSUE. I WILL LET THE SAFETY EXPERTS DETERMINE THE SEVERITY OF THIS DESIGN FAILURE BUT THE DOORS CAN NOT BE LOCKED OR UNLOCKED, THE DOOR AJAR LIGHT REMAINS ON AND DINGS ALL THE TIME, THE INTERIOR LIGHTS ARE ON NIGHT AND DAY MAKING VISIBILITY AT NIGHT DIFFICULT AND LAST BUT NOT LEAST THE WINDOWS CANNOT BE PUT DOWN. PLEASE ADDRESS THIS AS VW DOES NOT APPEAR WILLING AND THIS ISSUE IS EVERYWHERE WITH THIS MODEL YEAR AND MAKE. THANKS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400929May 15, 2011
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL
POOR OBD ON 2007 VW JETTA FOR ENGINE SPEED SENSOR. [XXX] IS THE VIN OF THE CAR, RECENTLY THE ENGINE BEGIN TO STALL/DIE SOON AFTER STARTING, UNABLE TO HOLD THE IDLE SPEED BUT THERE WAS NO MIL/CHECK ENGINE LIGHT, UPON SEVERAL ATTEMPTS IT USED TO RUN FINE IT CONTINUED FOR SEVERAL WEEKS. ONE FINE DAY MY WIFE AND 2.5 MONTH BABY WERE DRIVING ON I-75 SOUTH TO DETROIT DOWNTOWN AND CAR STOPPED IN THE MIDDLE OF THE FREEWAY- IT JUST STOPPED FOR NO REASON NO MIL OR CHECK ENGINE LIGHT EVEN AFTER THESE EVENTS. IT CAME BACK UP RUNNING AGAIN AFTER SHE WAS ABLE TO START THE ENGINE AGAIN. ON THE SAME DAY WHILE SHE WAS DRIVING BACK FROM THE OFFICE IT STOPPED WHILE GETTING OUT OF THE PARKING LOT AGAIN NO CHECK ENGINE LIGHT. IT WAS THE SCARIEST DAY, WE TOWED THE CAR BACK HOME EVEN THOUGH IT WAS STARTING AGAIN DUE TO THE FACT THAT THERE WAS SOMETHING SERIOUSLY WRONG WITH THE VEHICLE. ON 25TH MARCH 2011 I STARTED THE CAR IN THE MORNING THEN I SAW THE CHECK ENGINE LIGHT ON DASH BOARD FOR THE FIRST TIME, AND DROPPED IT OFF AT FOX AUTOMOTIVE DEALER IN ROCHESTER HILLS MI. WHERE THEY WERE NOT COURTEOUS IN DEALING WITH THIS PROBLEM, AND FOUND THE ENGINE SPEED SENSOR [CRANK ANGLE SENSOR] WAS FOUND BROKEN, REPLACEMENT OF THE SAME SEEM TO HAVE RESOLVED THE ISSUE. HOWEVER THE MAIN CONCERN IS THE OBD DID NOT WORK WHEN IT SAW SEVERAL MISFIRES AND ENGINE SPEED ISSUES, WHICH COULD HAVE PREVENTED MY WIFE AND BABY NOT TO DRIVE TO WORK ON FREEWAY, THIS IS A SERIOUS CONCERN. IT IS ESSENTIAL THAT VW DEALER SHOULD ALSO ADDRESS SUCH SERIOUS ISSUES WITH SOME CONCERN AND IMPORTANCE WHERE THEY DID NOT GIVE ANY OPPORTUNITY FOR ME TO DROP OFF THE VEHICLE FOR REPAIR THE SAME DAY I TOWED THE VEHICLE BACK FROM MY WIFE'S OFFICE, AFTER FEW DAYS OF GAP I WAS ABLE TO DROP THE VEHICLE WHERE THEY WORKED ON IT AFTER FEW DAYS OF WAIT TIME, THEY EVEN RECOMMENDED ME TO DRIVE BACK THE CAR WITH CHECK ENGINE LIGHT IF I NEED VEHICLE THE SAME DAY OR EARLY. I REQUEST THE USA GOV.'T TO LOOK INTO THIS MATTER IMMEDIATELY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400930May 15, 2011
FUEL SYSTEM, DIESEL
I WAS DRIVING THE VEHICLE AND IT SUDDENLY STARTED TO LOSE POWER AND WITHIN SECONDS STOPPED COMPLETELY. THE VEHICLE FAILED TO START SO I HAD IT TOWED TO A REPAIR SHOP. ON INSPECTION THE MECHANIC FOUND METAL SHAVINGS THROUGHOUT THE FUEL SYSTEM INCLUDING THE FUEL INJECTORS. ON FURTHER INSPECTION IN WAS DISCOVERED THAT THE HIGH PRESSURE FUEL PUMP (HPFP) HAD FELL APART INTERNALLY SENDING METAL BITS ALL THROUGHOUT THE FUEL SYSTEM CAUSING THE VEHICLE TO SHUTDOWN. THE ENTIRE FUEL SYSTEM WAS REPLACED INCLUDING THE THREE FUEL PUMPS(ONE IN THE FUEL TANK, AND THE OTHERS AT THE ENGINE COMPARTMENT INCLUDING THE HPFP), FUEL LINES, INJECTORS, FUEL RAIL, FUEL FILTERS, AND ALL THE SENSORS IN THE FUEL SYSTEM. BASICALLY ANYWHERE THE FUEL FLOWED THROUGH HAD TO BE REPLACED. THE FUEL TANK WAS NOT REPLACED BUT THOROUGHLY CLEANED. ALL THE OLD PARTS ARE IN MY POSSESSION AND SHOW THE GROUND UP METAL THROUGHOUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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