Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10401851May 15, 2011
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
I HAD COME TO A FULL STOP AND WAS IDLING AT A RED LIGHT IN A BUSY INTERSECTION WHEN THE ENGINE STOPPED SUDDENLY. NO MISFIRING OR ROUGH MOMENTS BEFORE STOPPING, JUST A SUDDEN CUT OFF. I PUT THE ENGINE IN PARK AND TRIED RESTARTING THE ENGINE. NO SUCCESS. I PUT THE ENGINE IN NEUTRAL AND GOT A PUSH TO THE SIDE OF THE ROAD. TRIED STARTING THE ENGINE SEVERAL TIMES, IN PARK, WITH NO SUCCESS. VW CALLED A TOW TRUCK. BEFORE ACCEPTING A TOW I TURNED THE IGNITION FULLY OFF AND TRIED RESTARTING THE ENGINE. THIS TIME IT STARTED. I CANCELLED THE TOW. CAR IS RUNNING NORMALLY AGAIN. THIS SUDDEN STOPPING OF MY ENGINE HAPPENED ONE OTHER TIME WHEN THE CAR HAD ABOUT 4000 MILES ON IT. I WAS PULLING OUT OF A PARKING PLACE AND THE ENGINE SHUT OFF AS I WAS PULLING FORWARD AFTER JUST HAVING PUT IT IN DRIVE. I RESTARTED THE CAR AND A FEW SECONDS LATER THE ENGINE STARTED MISFIRING, BUT ONLY FOR A SECOND. THEN IT RAN FINE. NO FURTHER MISHAPS UNTIL MAY 17, 2011 AT 17,500 MILES. I NOTIFIED VW OF THE MISHAP WHEN I TOOK IT IN FOR IT'S FIRST CHECK-UP. VW SAID THEY DIDN'T FIND ANYTHING WRONG AND DIDN'T KNOW WHY IT HAPPENED. I CURRENTLY HAVE A CALL IN TO VW AGAIN, BUT HAVE NOT YET HEARD BACK FROM THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400818May 13, 2011
POWER TRAIN
THE MECHATRONIC UNIT ON THE DSG FAILED CAUSING THE TRANSMISSION TO LURCH FORWARD WHEN IN 1ST GEAR, AND REMAINING IN NEUTRAL FOR AN EXTENDED PERIOD WHICH IS NOT NORMAL. THIS IS A SAFETY ISSUE AS IT CAN CAUSE AN ACCIDENT IN THE FAILURE TO CLEAR AN INTERSECTION ESPECIALLY MAKING A LEFT TURN, AND POTENTIALLY CAUSE REAR ENDING ANOTHER VEHICLE AND OR CAUSING UNEXPECTED ACCELERATION. RIGHT NOW, THE VEHICLE IS IN THE SHOP WAITING FOR A WHOLE NEW MECHATRONIC UNIT TO BE REPLACED. CURRENTLY WAITING ON ORDER. THE VEHICLE IS COVERED UNDER WARRANTY AS IT ONLY HAS 7K MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401670May 12, 2011
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
WITH THE SPEED CONTROL ENGAGED AND WHILE PRESSING THE DECELERATION SWITCH ON THE TURN SIGNAL ARM TO SLOW THE VEHICLE DOWN, THE SPEED UNEXPECTEDLY INCREASES. EACH PRESS OF THE DECELERATION SWITCH NORMALLY CAUSES THE SPEED TO BE REDUCED BY 1 MILE PER HOUR. THE FIRST FEW PRESSES CAUSE THE VEHICLE TO DECELERATE AS IT SHOULD, BUT OCCASIONALLY ON THE THIRD OR FOURTH PRESS THE SPEED JUMPS BACK UP BY 2 OR 3 MILE PER HOUR. SOMETIMES IT CORRECTS ITSELF AND SOMETIMES IT KEEPS REPEATING THE PATTERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400490May 10, 2011
POWER TRAIN, ENGINE AND ENGINE COOLING
I PURCHASED MY 2010 JETTA TDI NEW AT THE END OF SEPTEMBER 2009. IT IS A MANUAL TRANSMISSION. I'M A PRETTY CONSERVATIVE DRIVER AND ATTEMPT TO MAXIMIZE MY MPG. EACH DAY AFTER THE VEHICLE HAS BEEN SETTING OVERNIGHT AND IS COLD, I START UP AND DRIVE TO THE STORE, A 4 MILE DRIVE, THE ENGINE WILL PAUSE USUALLY WITHIN THAT 4 MILE DRIVE. SOMETIMES IT IS A SHORT JERK AND SOMETIMES IT IS A GREATER JERK. OTHER TIMES IT WILL HAPPEN ON THE RETURN TRIP HOME. BUT IT'LL HAPPEN ONLY ONCE UNTIL IT SETS AND COOLS OFF. I HAVE HAD IT IN THE SHOP TWICE WITH NO HELP. MY RESEARCH FINDS SOME PROBLEMS WITH THE HIGH PRESSURE FUEL PUMP WHICH MAY BE THE ISSUE, BUT I HAVEN'T BEEN ABLE TO TALK TO VW AMERICA TO SEE IF THEY WILL CONFIRM OR DENY THIS. THIS PROBLEM HAS HAPPENED SINCE I'VE HAD THE VEHICLE. IT HAS 6,500 MILES ON IT AND I'M HOPING TO GET IT FIXED BEFORE THE WARRANTY EXPIRES. NOT SURE WHAT WILL HAPPEN WHEN THE MILEAGE GETS HIGHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399876May 10, 2011
ENGINE AND ENGINE COOLING
JETTA TDI STALLING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399504May 9, 2011
EXTERIOR LIGHTING
WE HAVE A 2004 VW JETTA, BUT THIS CONCERN IS WITH MOST 7 YEAR OLD AND OLDER VEHICLES. THE HEADLIGHT CONSTRUCTION IS INFERIOR TO VEHICLES EARLIER IN THE 1900S ' NEVER WITH CARS I HAVE OWNED FROM 1954 UNTIL THE LAST FEW HAVE I SEE HEADLIGHTS FOG- TURN OPAQUE OR YELLOW. THE PLASTIC USED IS INFERIOR TO THE GLASS USED ON OLDER VEHICLES AND AS SUCH IT IS A SAFETY HAZARD TO ALL DRIVERS. SINCE IT IS THE USE OF AN INFERIOR MATERIAL IT IS A DEFECT AND SHOULD BECOME SAFETY RECALLS BY THE MANUFACTURER RATHER THEN A BAND-AID BUFF OUT KIT THAT THE VEHICLE OWNER, MUST BEAR THE EXPENSE, AND TRY TO USE OR HAVE A REPAIR SHOP DO AT THE OWNER'S EXPENSE. HEADLIGHT SURFACES SHOULD LAST THE LIFE OF A VEHICLES, BARRING DAMAGE IN ACCIDENTS THEY SHOULD PERFORM SAFELY THROUGHOUT A ONE'S OWNERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399507May 9, 2011
FUEL SYSTEM, DIESEL
ON MAY 8,2011 MY 2010 VW JETTA TDI DIESEL SHUT DOWN COMPLETELY AS I WAS DRIVING AT A SPEED OF 40 MILES PER HOUR. AFTER THE CAR CAME TO A COMPLETE STOP, I WAITED A FEW MINUTES AND THE CAR STARTED. THIS INCIDENT HAS HAPPENED AT LEAST 6 TIMES PRIOR TO THIS COMPLETE SHUTDOWN OF THE ENGINE. THIS PROBLEM STARTED IN THE FIRST THOUSAND MILES OF USE. THE OTHER 5 INCIDENTS JUST INVOLVED THE CAR STALLING FOR A FEW SECONDS AND THEN STARTED WORKING AGAIN BEFORE THE CAR COMPLETELY STOPPED. THE CAR HAS BEEN FULLY MAINTAINED BY THE VW OF OLD SAYBROOK DEALERSHIP IN CT. THE CAR HAS APPROXIMATELY 12,000 MILES ON IT. THE CAR WAS JUST BROUGHT IN FOR ITS 10,000 MILE MAINTENANCE CHECK A FEW MONTHS AGO BAD FUEL IS NOT THE CASE AS I GO TO THE SAME STATION AND CONTINUED TO DO SO FOR AS LONG AS I HAVE HAD THE CAR. I BRING MY 2004 DIESEL TDI THERE AND HAVE NEVER HAD A PROBLEM AT ALL. THIS IS DEFINITELY A SAFETY ISSUE AS I DO A LOT OF HIGHWAY DRIVING WITH THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399629May 9, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2004 VOLKSWAGEN JETTA. THE CONTACT STATED THE VEHICLE WOULD NO LONGER SHIFT INTO REVERSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO STATED NO WARNING LIGHTS WERE ILLUMINATED ON THE DASHBOARD. THE FAILURE WAS 88,000 AND THE CURRENT MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400173May 6, 2011
POWER TRAIN
WHEN DRIVING DOWN ROAD, TRANSMISSION WENT INTO NEUTRAL AND ENGINE NEARLY REDLINED. CAR WOULD NO LONGER MOVE FORWARD OR REVERSE. CAR HAD TO BE TOWED TO A SERVICE CENTER. THE MECHATRON CONTROLLER FOR THE TRANSMISSION HAD TO BE REPLACED. THE CAR HAD A DSG TRANSMISSION. WE WERE LUCKY IT WAS NOT ON A BUSY ROAD AND HIGHWAY SPEEDS WHEN IT OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399174May 5, 2011
EXTERIOR LIGHTING
SINCE I HAVE OWNED THE VEHICLE, THE FRONT BULBS ON BOTH THE BLINKERS AND THE MAIN LIGHTS GO OUT ON A REGULAR BASIS AND HAVE TO BE REPLACED. THE LONGER I OWN THE VEHICLE THE MORE OFTEN I HAVE TO REPLACE A BULB AND THESE ARE NOT BULBS WE CAN REPLACE OURSELVES AND THEREFORE HAVE TO TAKE THE VEHICLE TO A REPAIR STATION TO FIX. I KNOW BULBS NEED TO BE REPLACED BUT I AM TALKING I AM REPLACING A BULB ALMOST EVERY OTHER MONTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399150May 4, 2011
FUEL SYSTEM, DIESEL
1. WAS DRIVING AT 70MPH IN 6TH GEAR, LOST POWER, CAR TURNED OFF, LIGHTS ON DASH FLASHING INCLUDING GLOW PLUG LIGHT AND "CHECK ENGINE SERVICE NOW!". HAD BEEN DRIVING ON THIS TANK OF DIESEL FOR OVER A WEEK WITH NO ISSUE. MORE THAN QUARTER TANK LEFT. 2. CAR WOULD NOT START FOR 45 MIN, FINALLY STARTED AND DROVE HOME. DROPPED OFF AT DEALER NEXT DAY FOR ALREADY SCHEDULED PANORAMIC MOON ROOF GETTING STUCK. 3. DEALER SAID METAL SHAVINGS DESTROYED HPFP (FUEL PUMP), LINES, AND INJECTORS. FUEL NOT SUSPECTED BAD OR CONTAMINATED. THEY BLAMED FACTORY DEFECT SPECIAL TO MY CAR. WILL BE REPLACING ALL UNDER WARRANTY AS OF NOW. THEY THINK IT WILL BE A WEEK OR SO, AND PROMISE THAT THIS ISSUE WILL NEVER OCCUR AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398834May 3, 2011
UNKNOWN OR OTHER
NOXIOUS ODOR FROM CARPET UNDERLAYMENT. CAUSES HEADACHES AND ODOR TO BE ABSORBED INTO CLOTHING, SKIN, SEATS, ETC. VW WILL NOT ACKNOWLEDGE THE PROBLEM, NOR DISCLOSE THE MATERIAL USED AND IF IT IS OFF-GASSING ANY HAZARDOUS FUMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398753May 3, 2011
SUSPENSION:FRONT
MY RIGHT FRONT COIL SPRING SNAPPED DUE TO A DEFECTIVE SPRING. I OPENED MY CAR DOOR AND SAT IN MY CAR AND HEARD A LOUD BANG. IT TURNED OUT THAT 1/2 OF A COIL SNAPPED OFF OF MY RIGHT FRONT SPRING. IT LOOKS LIKE RUST WAS NOT AN ISSUE AND THE SPRING WAS DEFECTIVE AND FAILED. I'M GLAD I WAS NOT DRIVING WHEN THIS HAPPENED. I HAVE CONTACTED VWOA TO NOTIFY THEM OF THE FAILURE AND AM ASKING THEM TO REPAIR THE PART AT NO COST TO ME EVEN THOUGH THE CAR IS OUT OF WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398363April 30, 2011
ENGINE AND ENGINE COOLING:ENGINE
I PULLED INTO A PARKING SPOT , TOOK MY FOOT OFF THE GAS PEDAL TO COAST IN AND APPLIED THE BRAKE (APPROX 3 TO 4 MPH). THE ENGINE REVVED AND ACCELERATED. THE CAR LURCHED FORWARD. I PUSHED THE BRAKE PEDAL AS HARD AS I COULD. THE CAR MOVED APPROX 6 FEET AND OVER A 6 INCH CURB. SUDDENLY THE ENGINE RETURNED TO NORMAL REVS. LUCKILY THERE WAS ONLY LAWN IN FRONT OF ME OR I WOULD HAVE DONE SIGNIFICANT DAMAGE. STRANGELY THE CAR RADIO CHANGED STATIONS AT THE EXACT SAME TIME OF THE ACCELERATION. THE ENGINE TYPE IS THE VW DIESEL TDI WITH AUTOMATIC TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398372April 30, 2011
TIRES, TIRES:SIDEWALL
NO EVENTS LEADING UP TO FAILURE. BUBBLE IN SIDEWALL. TIRE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398231April 29, 2011
ELECTRICAL SYSTEM
MY JETTA WILL NOT START AFTER NO SIGNS OF AN ISSUE. I'VE HAD IT TOWED TWICE BECAUSE OF THIS ISSUE TO PEP BOYS (PER WARRANTY COMPANY) AND WAS ABLE TO DRIVE IT HOME BUT THAT IS IT. THEY TOLD ME THAT IT SEEMED AS IF SOMETHING WAS DRAINING THE BATTERY. I'VE TAKEN THE BATTERY TO PLACE OF PURCHASE AND RESULTS WERE GOOD AND THE BATTERY IS FINE. PEP BOYS RECOMMENDS I TAKE CAR TO VW DEALER. THIS IS TOUGH ON MY FAMILY AND I BECAUSE THIS IS OUR ONLY CAR AND NO ONE CAN TELL US THE REASON WHY OUR CAR DOESN'T WORK. CAR WAS PURCHASED 7/24/2010. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398302April 29, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2004 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT DID NOT INFORM THE DEALER OR MANUFACTURER OF THE FAILURE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO INSPECTED THE VEHICLE AND ADVISED THE CONTACT THAT THE TIMING BELT WAS FRACTURED AND WOULD NEED TO BE REPLACED. ALSO, THE TENSIONER AND ENGINE MAY HAVE BEEN DAMAGED AND THE CONTACT WAS AWAITING THE RESULTS. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398143April 28, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
MY 2004 VW JETTA 1.8 TURBO WHICH I PURCHASED NEW IS HAVING TRANSMISSION PROBLEMS. MY CAT HAS ONLY 66,000 MILES IN IT AND HAS BEEN WELL MAINTAINED. IN THE PAST TWO YEARS I HAVE REPLACED THE FUEL PUMP, BATTERY, CATALYTIC CONVERTER, NUMEROUS VACUUM LEAKS ECT...BUT A TRANSMISSION???? VOLKSWAGEN NEEDS TO ISSUE A RECALL AS THIS IS WAY TO COMMON!! PLEASE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397914April 26, 2011
ENGINE AND ENGINE COOLING
RATTLING NOISE IN THE ENGINE, OIL PUMP WAS NOT PUMPING OIL AND CAMSHAFT CHAIN TENSIONER (TIMING BELT) RATTLING FROM LACK OF OIL. I WAS INFORMED I NEEDED TO REPLACE ENGINE DUE TO METAL PARTICLES AND CARBON IN THE OIL PAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397877April 26, 2011
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
2009 VW JETTA. CONSUMER STATES PROBLEM WITH ENGINE LINE *TGW THE CONSUMER STATED THE ENGINE LIGHT ILLUMINATED AND THE VEHICLE STALLED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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