Volkswagen Jetta Complaints
10,351 consumer complaints on file.
- #10413122July 16, 2011SEATS
MY 2003 JETTA DRIVER SIDE HEATED SEAT IS FAILING. THE PROBLEM STARTED IN JANUARY 2011. THE DRIVER SIDE HEATER COIL WAS RECALLED BACK IN 2007 AND HAD BEEN REPLACED THROUGH THE RECALL, HOWEVER, THE REPLACEMENT PART IS FAULTY AS WELL. THIS TIME, THE HEATER COIL HAS BURNED THE LEATHER SEAT AND BURNED A HOLE IN MY NORTH FACE DOWN COAT. LUCKILY THE COAT IS THICK SO I DID NOT GET BADLY BURNED. I HAD CONTACTED VOLKSWAGEN DIRECTLY AFTER THIS ASSUMING THEY WOULD REPLACE THE HEATED SEAT COIL SINCE THE INITIAL REPLACEMENT FROM THE RECALL WAS BAD, THEY WERE NOT HELPFUL AND SAID THE CAR WAS PAST WARRANTY. WHICH IT WAS BY ABOUT 3 MONTHS. HOWEVER, GIVEN THE SITUATION OF A PRIOR RECALL AND REPLACEMENT OF THE PART WITH ANOTHER BAD PART, I EXPECTED MORE FROM THE COMPANY. I THEN WENT TO MY DEALER WHO CHARGED ME $120 "DIAGNOSTIC FEE" TO TELL ME THE HEAT SEATER IS FAULTY. THEY TOLD ME TO TAKE IT UP WITH VOLKSWAGEN. A SECOND CALL AND EMAIL TO VOLKSWAGEN LEAD NO WHERE. THIS IS A DANGEROUS ISSUE AND REPLACEMENT OF ONE BAD PART WITH ANOTHER BAD PART IS NOT RESPONSIBLE. I SEE THERE ARE OTHER COMPLAINTS AND INVESTIGATIONS ACTIVE ON THIS SAME MAKE, MODEL AND YEAR CAR. I WOULD LIKE A CREDIT FOR MY DIAGNOSTIC FEE WHICH ANYONE COULD SEE WAS A FAULTY SEAT BASED ON THE BURN, AND I EXPECT VOLKSWAGEN TO PAY FOR A REPLACEMENT SEAT COVER AND PAD AND BOLSTER HEATERS AS THE SEAT IS NOT USABLE AS IS AND IF IT IS USED CREATES A VERY DANGEROUS SITUATION. *TT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10412408July 15, 2011ELECTRICAL SYSTEM
2011 VOLKSWAGEN TDI WAGON DOES NOT START WITH ANY ORIGINAL KEYS BASED ON THE MESSAGE THE 'IMMOBILIZER ACTIVATED'. I AM AFRAID THIS SYSTEM COULD SHUT DOWN MY CAR IN BAD SITUATION FOR NO REASON. I THINK THIS SHOULD BE INVESTIGATED. I THINK BASED ON MY RESEARCH MANY OTHER OWNERS COMPLAINING ABOUT THIS ISSUE. PLEASE INVESTIGATE THIS. *TT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10413086July 15, 2011SERVICE BRAKES, HYDRAULIC
BRAKES ON 2010 VOLKSWAGEN JETTA SPORTWAGON TDI WEARING UNEVENLY. 90 % FRONT BRAKE PAD LEFT AND 15% PAD LEFT ON THE REAR. VOLKSWAGEN SHOP REPORTS TO ME THIS HAPPENS ALL THE TIME AND IS NORMAL. VOLKSWAGEN SHOP MANAGER STATES IT IS DUE TO UNDERSIZED REAR BRAKE PAD CAUSING IT TO WEAR OUT QUICKLY. MANAGER ALSO AGREED THAT 8 OR 9 SETS OF REAR PADS TO ONE SET OF FRONT PADS IS ABOUT THE CORRECT RATIO. PREMATURE PAD WEAR OUT CAN CAUSE LOSS OF REAR WHEEL BREAKING RESULTING IN LOSS OF BREAKING AND MAY RESULT IN ACCIDENT DUE TO LONGER STOPPING DISTANCES. *TT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10412275July 14, 2011FUEL SYSTEM, DIESEL
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA TDI. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 TO 10 MPH THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE HIGH PRESSURE FUEL PUMP FAILED, ALLOWING METAL TO PENETRATE THE FUEL SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 75,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10412292July 14, 2011VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE WOULD INTERMITTENTLY STALL WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WOULD ALSO INTERMITTENTLY HESITATE TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 21,000 AND THE CURRENT MILEAGE WAS 66,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10411890July 11, 2011FUEL SYSTEM, DIESEL
FUEL LEAK ON VW JETTA TDI DEALER CHANGED LINE AND INJECTOR ON #2 CYLINDER. *TT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10411651July 10, 2011FUEL SYSTEM, DIESEL
CAR FAILED TO START AT HOME ON JUNE 1, 2011 AT ABOUT 44.3K MILES. HIGH PRESSURE FUEL PUMP (HPFP) FAILED AND REPLACED BY DEALER ON JUNE 10, 2011. I'M AWARE OF THE ONGOING ENGINEERING ANALYSIS PHASE OF THE NHTSA INVESTIGATION OF FAILURES OF THE HPFP. HAD MY CAR STARTED, IT LIKELY WOULD HAVE STALLED ON THE HIGHWAY (LIKE MANY OTHERS) AND AT MINIMUM LEFT ME STRANDED AND POSSIBLY CAUSED AN ACCIDENT. I PUT EVERY DROP OF ULSD IN THE TANK (NOT A MISFUEL) AND HAVE RECEIPTS SHOWING SUCH STARTING AT ABOUT 20K MILES. AT ABOUT 26K MILES MY FUEL FILTER HAD SHINY VISIBLE METAL SPECKS ON TOP (LIKELY ALUMINUM FROM THE HPFP) AND WHAT LOOKED LIKE A COATING OF "DUST" ON THE TOP OF THE FILTER. DEALER DID THE 20K FUEL FILTER REPLACEMENT AND I INSPECTED MY FUEL FILTER FOR CONTAMINATION AT ABOUT 22K MILES AND THE FUEL FILTER TOP WAS PRISTINE. SO, THE SHINY SPECKS DEVELOPED BETWEEN 26K AND 22K MILES. AT 26K, THE DEALER REPLACED FUEL FILTER AND CLEANED FUEL FILTER CANISTER, INSPECTED METERING VALVE AND FUEL TANK FOR CONTAMINATION. DEALER FOUND A FEW SPECKS IN THE TANK. AT 40K MILES I REPLACED MY FUEL FILTER AS PART OF ROUTINE MAINTENANCE AND THERE WERE STILL SOME VISIBLE SPECKS BUT NOT THE "DUST" COATING. I CUT OPEN A SMALL SECTION OF THE FILTER (ABOUT 2 INCHES BY 6 INCHES) AND FOUND SEVERAL VISIBLE SPECKS. WHAT I DON'T KNOW IS IF THE SPECKS WERE REMNANTS FROM THE 26K MILE INCIDENT OR CONTINUAL WEARING OF THE HPFP WHICH LED TO FAILURE ON JUNE 1. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10411658July 10, 2011FUEL SYSTEM, DIESEL
2011 VW JETTA SPORTWAGEN TDI SURGING AT TIMES AND SPUTTERING. ONLY 1000 MILES AND HAVE HAD FOR 2 WEEKS. THE CONTROLLABILITY AT THAT SURGING MOMENT SEEMS OFF AND IF IT'S DOING THAT WHILE I NEED TO AVOID SOMETHING OR SOMEONE IT COULD BE DANGEROUS. ALSO SURGING OR BUCKING WHILE YOU STOP. RECIPE FOR A REAR END COLLISION. THIS IS A 6SPD AUTOMATIC AND IT FEELS LIKE A WEIRD DOWNSHIFT AS YOU COME TO A STOP. FINALLY WINDOW NOW DECIDES TO GO DOWN ON IT'S OWN THIS COULD BE AN ISSUE AT THE WRONG TIME IN A RAIN OR SNOW STORM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10411667July 10, 2011ELECTRICAL SYSTEM
WIRING HARNESS BETWEEN THE BODY AND THE DOORS FLEXES DURING OPENING AND CLOSING OF THE DOOR. THE WIRE COATING BECOMES BRITTLE WITH AGE AND CRACKS CAUSING STRESS POINTS IN THE WIRE LEADING TO BREAKAGE OF 1 OR MORE WIRES IN THE HARNESS LEADING TO INOPERABLE CONTROLS AND ELECTRONICS IN THE DOOR, POSSIBLE ELECTRICAL SHORT, AND POTENTIAL FIRE HAZARD. THIS FAILURE TENDS TO OCCUR AFTER A COUPLE YEARS OF USAGE. THIS PARTICULAR VEHICLE FAILED AT 65,000 MILES. USUALLY THE DRIVER'S DOOR FAILS FIRST AS IT IS USED MOST FREQUENTLY. THIS EQUIPMENT INCLUDES BUT MAY NOT BE LIMITED TO WINDOW CONTROLS, DOOR LOCKS, DOOR OPEN SENSOR, AIR BAG SYSTEM CRASH SENSOR, TRUNK RELEASE SWITCH, FUEL DOOR RELEASE SWITCH, DOOR MIRROR ADJUSTMENT, MIRROR TURN SIGNAL INDICATOR, MIRROR HEATING ELEMENT. WIRING HARNESS MUST BE REPLACED WHICH COSTS APPROXIMATELY $150-$200. HARNESS SHOULD BE REDESIGNED WITH LONGER WIRES TO AVOID STRETCHING OF THE WIRE AND WIRE COATING MATERIAL CHANGED TO AVOID BRITTLENESS WITH AGE AND WORK HARDENING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10412489July 8, 2011ELECTRONIC STABILITY CONTROL (ESC), FUEL SYSTEM, DIESEL
WHILE ON AN OUT OF STATE ROAD TRIP. WE STOPPED AT A FUEL STATION AND SMELLED A REALLY STRONG DIESEL SMELL. THINKING THERE WAS JUST DIESEL SPILL AT THE FUEL STATION WE CONTINUED ON OUR WAY ON THE INTERSTATE. APPROX. 30 MILES LATER DOWN THE INTERSTATE OUR GLOW PLUG LIGHT STARTED TO BLINK, WHICH INDICATED A PROBLEM WITH THE ENGINE. WE WENT TO THE NEAREST EXIT AND STOPPED THE CAR. WHEN WE GOT OUT THE DIESEL SMELL WAS EVEN STRONGER. SMOKE WAS COMING FROM THE HOOD AND DIESEL WAS HEAVILY DRIPPING FROM THE WHOLE UNDERSIDE OF THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALERSHIP IN OREGON. THE DEALERSHIP TOLD ME IT WAS A #2 FUEL INJECTOR LEAK AND THAT VOLKSWAGEN WANTS THEM (THE DEALERSHIP IN OREGON) REMOVE THE ENTIRE ENGINE AND SEND IT TO GERMANY FOR EXAMINATION ON A TEST STAND. THREE WEEKS AFTER THE CAR WAS TOWED TO THE OREGON DEALERSHIP THEY CALLED ME AND INFORMED ME I COULD COME GET IT. I DROVE BACK TO OREGON TO GET THE CAR AND IT STILL SMELLED EXTREMELY STRONG OF DIESEL AND THE EXTERIOR WAS STILL COVERED IN THE DIESEL THAT LEAKED FROM THE ENGINE. I ASKED THE SERVICE DEPARTMENT TO CHANGE THE FIBER ENGINE COVER. THEY TOLD ME THERE WAS NO REASON TO DO THAT AND WOULD HAVE TO GET THAT APPROVED. I DROVE THE CAR BACK HOME TO CALIFORNIA AND THEN CALLED VOLKSWAGEN OF AMERICA TO GET MY CAR FIXED RIGHT. THEY HAD ME BRING IT TO THE DEALERSHIP I BOUGHT IT FROM IN ROSEVILLE, CA. ROSEVILLE VOLKSWAGEN SERVICE WORKER IDENTIFIED THE CAR HAVE A STRONG DIESEL SMELL JUST WALKING NEAR THE CAR. THEY WROTE ON THE SERVICE TICKET THAT THEY FOUND THE FIBER ENGINE COVER "SOAKED WITH DIESEL FUEL. ROSEVILLE VOLKSWAGEN HAD THE CAR FOR NINE MORE DAYS TO CLEAN AND DETAIL THE INSIDE AND OUTSIDE OF THE CAR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10410884July 7, 2011ELECTRONIC STABILITY CONTROL (ESC), VISIBILITY, ELECTRICAL SYSTEM
AFTER SERVICE BY VW FOR WINDOW GLASS CLIP RECALL THE TRACTION CONTROL LIGHT WILL NOT TURN OFF. NO TRACTION CONTROL FOR THE VECHICLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10410882July 7, 2011ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
BOUGHT NEW IN 2004. STARTING AT 60K MILES THE CHECK ENGINE LIGHT WOULD COME-ON SAYING MISS FIRE ON #1 CYL WHEN ITS WET OUTSIDE; RAINING OR SNOW. SPARK PLUG AND WIRE REPLACED REGULARLY AND CHECKED WITHIN SPECS. THE ACCELERATION STARTED TO DETERIORATE AND FLAT SPOT IN THE ACCELERATION CAN BE DANGEROUS IN DRIVING CONDITIONS. 86K THE ORIGINAL VW COIL WAS REPLACED; #1 TERMINAL WAS CORRODED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10410960July 7, 2011ELECTRICAL SYSTEM
MY VW JETTA TDI SPORTWAGEN WAS OPERATING NORMALLY ON THE MORNING OF THE INCIDENT, BUT WHEN I WENT TO THE GARAGE TO START IT THAT AFTERNOON, THE DISPLAY READ "IMMOBILIZER ACTIVE" AND "SAFE". THE CAR WOULD START FOR ABOUT 1 SECOND THEN DIE. EVIDENTLY, THE BUILT IN ANTI-THEFT SYSTEM HAD DECIDED THAT MY KEYS (I TRIED BOTH SETS OF KEYS, PLUS THE VALET KEY) DID NOT BELONG TO THE VEHICLE. IT HAD TO BE TOWED TO THE DEALERSHIP, WHERE THEY PERFORMED A REBOOT OF THE COMPUTER TO CLEAR THE PROBLEM. THEY CITED A POSSIBLE CAUSE AS BEING THE RECENT ELECTRICAL STORMS IN OUR AREA. I PERSONALLY THINK THEY SHOULD BE ASHAMED TO OFFER SUCH A LAME EXCUSE BECAUSE SURELY THEY HAVE ELECTRICAL STORMS IN VWS HOME COUNTRY OF GERMANY, TOO. I HOPE THIS IS THE LAST TIME THIS PROBLEM OCCURS, BUT I HAVE READ OTHER SUCH INCIDENTS WITH THE SAME YEAR AND MODEL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10411396July 7, 2011UNKNOWN OR OTHER
VEHICLE STUMBLES USUALLY WITHIN THE FIRST COUPLE OF MILES OF TRAVEL AFTER STARTING THE VEHICLE. USUALLY OCCURS DURING MILD ACCELERATION AND AROUND 30-45 MPH. VEHICLE DOES THIS VERY OFTEN. I HAVE READ MUCH ABOUT THIS PROBLEM ON LINE AND HAVE BEEN WAITING TO HEAR ABOUT A FIX FOR THE PROBLEM. SOUNDS LIKE VW HAS STILL NOT OFFERED UP A SOLUTION TO THE PROBLEM AFTER MANY MONTHS SO I NOW WISH TO FILE THIS COMPLAINT. I HAD CONVERSATION WITH VW IN WHICH I WAS TOLD THAT THIS IS A DIESEL "PERSONALITY TRAIT". WELL I BELIEVE THIS PERSONALITY TRAIT MAY ALSO BE RESPONSIBLE FOR SEVERAL OCCASIONS OF STALLING OF THE VEHICLE WHEN TAKING OFF FROM A START. THE SO CALLED PERSONALITY TRAIT CAN OCCUR WHEN YOU ARE ENGAGING THE CLUTCH FROM A STANDING STILL POSITION. IF THIS HAPPENS IT CAUSES THE VEHICLE TO STALL. THIS IS NOT SAFE. IF TRUE HOWEVER I HAVE NO WAY TO PROVE IT. THE ONLY PROOF THAT IS REPEATABLE IS THE STUMBLING ISSUE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10410697July 6, 2011ELECTRICAL SYSTEM
ELECTRICAL HARNESS IN PASSENGER SIDE DOOR LEADS TO INTERMITTENT ELECTRICAL FAILURES THAT CAN LEAD TO SAFETY ISSUES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10410732July 6, 2011ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN
CHECK ENGINE LIGHT CAME ON WHILE RETURNING HOME AFTER SHOPPING. CAR WAS TOWED TO THE REPAIR SHOP. DIAGNOSIS WAS CATASTROPHIC FAILURE OF ENGINE DUE TO A TIMING CHAIN JUMP ON A 72K MILE, 2.5 LITER, 2005 VW JETTA TWO MONTHS AFTER PURCHASE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10411311July 6, 2011ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
MY VW JETTA TDI STALLED WHILE COMING TO A STOP SIGN AFTER THE CLUTCH WAS DEPRESSED. IT DID THIS OCCASIONALLY DURING THE FIRST YEAR OF OWNERSHIP. AFTER A YEAR OF OWNERSHIP AND A DOZEN OR SO INCIDENTS, THE CAR STARTED TO STALL MULTIPLE TIMES DURING A ONE HALF-HOUR COMMUTE. TWICE RECENTLY, ONCE ON MY WAY TO WORK AND ONCE ON MY WAY BACK, THE CAR STALLED TWO AND THREE TIMES RESPECTIVELY. IT EVEN STALLED ON THE HIGHWAY GOING 65 MPH WHEN THE CLUTCH WAS DEPRESSED. USUALLY, IT STALLS WHEN COMING TO A RED LIGHT OR STOP SIGN WHEN THE CLUTCH IS DEPRESSED IN ORDER TO TAKE THE CAR OUT OF GEAR. AT 12000 MILES, THE ENGINE LIGHT CAME ON AND OFF A FEW TIMES AND THEN REMAINED ON. THE DIESEL PARTICULATE FILTER AND EGR VALVE WERE REPLACED WHICH IS HIGHLY UNUSUAL FOR A CAR WITH SUCH LOW MILEAGE. ALSO, AFTER MY 20000 MILE SERVICE THE ENGINE LIGHT WENT ON AGAIN AND THE DEALER REPLACED THE #4 EXHAUST GAS TEMPERATURE SENSOR. BEFORE THE 20K SERVICE I HAD CALLED THE DEALER THE DAY I STALLED 3 TIMES AND REPORTED MY ENGINE LIGHT WENT ON. I WENT TO THE DEALER A FEW DAYS LATER, THURSDAY, FOR THE SERVICE AND THE LIGHT HAD GONE OUT BY THEN. THE DEALER SAID THERE WAS A SOFTWARE UPDATE FOR THE ECM TO BE DONE IN ADDITION TO THE REGULAR SERVICE. I LEFT THE DEALER AFTER THE 20K SERVICE ONLY TO HAVE MY ENGINE LIGHT GO ON AGAIN AND THE CAR STALL AGAIN. SO I WENT BACK TO THE DEALER AND THAT IS WHEN THEY CHANGED THE #4 EXHAUST GAS TEMPERATURE SENSOR. IT DID NOT SOUND TO ME LIKE A PROPER FIX FOR THIS PROBLEM AS I BELIEVE IT COULD BE EITHER AN ELECTRONIC GLITCH WITH THE ECM OR OTHER ELECTRICAL COMPONENTS OR SOME FUEL SYSTEM PROBLEM WHEREBY FUEL FLOW IS INTERRUPTED WHEN GOING FROM LOAD TO NO LOAD SCENARIOS, I.E. CLUTCH ENGAGED. ANYHOW, I STALLED AGAIN TWO MILES FROM THE DEALER FROM WHICH I HAD DRIVEN. THE DEALER SAYS THEY CAN'T DUPLICATE IT OR FIND ANY CODES RELATED TO IT. THEY WILL CALL VW AGAIN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10410512July 5, 2011ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE
TRAVELING 30 MPH. BATTERY LIGHT LUMINATED AND ENGINE STALLED. PULLED OVER AND RESTARTED ENGINE AND IT STARTED FINE BATTERY LIGHT TURNED OFF. TOOK IT TO THE DEALER AND THEY REPLACED A RELAY. ONE WEEK LATER DRIVING ON THE FREEWAY AT 75MPH ENGINE STALLED AGAIN IN HEAVY TRAFFIC. STARTED RIGHT BACK. DROVE ANOTHER 10 MILES AND IT SHUT OFF AGAIN. STARTED UP AND DROVE IT RIGHT TO THE DEALER. THIS IS VERY DANGEROUS. THE CHECK ENGINE LIGHT IS ON NOW. THE 2011 JETTA WAS ISSUED A RECALL, AND THAT REPAIR WAS DONE A MONTH AGO. *KB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10411168July 3, 2011UNKNOWN OR OTHER
THE CAR HAD BEEN PROPERLY LOCKED; THE STEERING WHEEL WAS NOT TURNED AFTER PARKING TO ACTIVATE THE WHEEL LOCK; ON RE-ENTERING THE LOCKED CAR, USING THE CORRECT KEY, THE PROBLEM WAS THAT THE KEY COULD NOT BE INSERTED INTO THE STEERING COLUMN IGNITION KEY SLOT. NOTHING HAD BEEN DONE TO DAMAGE THE SLOT; OUR 2ND KEY WAS ALSO USED, BUT IT ALSO COULD NOT BE INSERTED INTO THE IGNITION KEY SLOT. VW SERVICE ADVISED THEY HAD ONLY SEEN THE PROBLEM ONCE BEFORE, AND THE CAR HAD TO BE TOWED TO THE DEALER 6 MILES AWAY. MY REASON TO CONSIDER THIS A SAFETY MATTER IS THAT SUCH A PROBLEM COULD HAVE HAPPENED AT A DANGEROUS TIME (SUCH AS A ZERO DEGREE DAY IN THE MIDDLE OF NOWHERE; OR A MIDDLE OF THE DESERT SCENARIO; OR WHEN NEEDING TO GET AWAY FAST --- E.G., BRINGING SOMEONE TO A HOSPITAL). THANKS YOU.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10410283July 1, 2011POWER TRAIN:AUTOMATIC TRANSMISSION
IN TAKE OFF HARD CLUTCH KICKING, DURING DRIVE HARD SHIFTING, PROBLEMS WITH REVERSE AND GEARBOX NOT RESPONDING. THE MECHATRONIC UNIT WAS CHANGED IN MY VEHICLE AFTER IT WAS WORKING FINE DUE TO A RECALL AND NOW THE CAR HAS SEVERE PROBLEMS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0