Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10430106October 13, 2011
POWER TRAIN
3 OCT 2011: THIS VEHICLE'S FLYWHEEL ASSY FAILED AT APPROXIMATELY 85,000 MILES. FORTUNATELY, THE FAILURE OCCURRED WHILE I WAS AT A VERY LOW RATE OF SPEED IN A NON-CONGESTED AREA. AFTER THE EVENT, I HAVE COME TO REALIZE THAT THIS IS A KNOWN PROBLEM ON DSG TRANSMISSIONS AS INSTALLED ON A VARIETY OF VW MODELS. VW DOES NOT APPEAR TO BE INTERESTED IN DISCUSSING THIS ISSUE FOR MODEL YEARS 2005 / 2006. I AM ONE OF THE LUCKIER ONES AS I REGULARLY MAKE LONG DISTANCE - INTERSTATE TRIPS WITH FAMILY IN-TOW. VOLKSWAGEN SHOULD BE HELD ACCOUNTABLE TO ACCEPT FULL FINANCIAL RESPONSIBILITY TO NOT ONLY TAKE CARE OF CUSTOMERS WHO HAVE EXPERIENCED SUCH LOW-TIME FAILURES BUT, ALSO, EXPAND ANY RECALL THAT MAY BE IN-PLACE FOR LATER MODELS SO AS TO PREVENT POTENTIAL LIFE-THREATENING ACCIDENTS WITHIN THE OVERALL DRIVING POPULATION. I HAD BEEN DRIVING A "TIME BOMB" FOR ALMOST 5 YEARS AND, TO DATE, VOLKSWAGEN OF NORTH AMERICA HAS ONLY ISSUED A LIMITED RECALL FOR LATER MODELS, THE 2008-2010, I BELIEVE. THIS EPISODE WILL COST AT LEAST $3000.00 USD AND NONE OF IT IS COVERED BY VOLKSWAGEN. WHAT IS THE ROOT CAUSE OF THIS AND HOW DO I KNOW THAT MY REPLACEMENT DSG TRANSMISSION WILL NOT BE SUSCEPTIBLE TO THIS HAPPENING AGAIN CAUSING POTENTIAL VEHICLE, PROPERTY, AND PERSONAL DAMAGE IN THE FORM OF A VEHICLE "MISHAP".??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429578October 12, 2011
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH, THE ENGINE WARNING INDICATOR ILLUMINATED FOLLOWED BY THE ENGINE STALLING. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE VEHICLE WAS REPAIRED; HOWEVER, A SIMILAR FAILURE OCCURRED A SECOND TIME AND THE VEHICLE WAS TAKEN TO A DIFFERENT DEALER AND REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. UPDATED 12/13/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429612October 12, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2003 VOLKSWAGEN JETTA WAGON. THE CONTACT STATED THAT THE SPEEDOMETER FAILED TO PROVIDE AN ACCURATE SPEED TRAVELED. THE CONTACT ALSO STATED THAT WHEN THE CRUISE CONTROL SWITCH WAS ACTIVATED, IT WOULD CAUSE THE VEHICLE TO SURGE FORWARD ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY CONFIRMED THAT THE SENSOR IN THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 170,000 AND THE CURRENT MILEAGE WAS 211,000. UPDATED 12/14/11 THE CONSUMER STATED THE TRANSMISSION WAS EXHIBITING AN INTERMITTENT HESITATION. UPDATED 12/20/11. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429436October 11, 2011
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT WAS DRIVING 50 MPH WHEN HE WAS INVOLVED IN A THREE VEHICLE CRASH. THE CONTACT CRASHED INTO THE REAR OF ONE VEHICLE AND ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELTS FAILED TO RESTRAIN THE CONTACT. THE CONTACT WAS THROWN INTO THE STEERING WHEEL AND SUSTAINED INJURIES TO THE HEAD AND CHEST. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE AIR BAGS WERE NOT TO DEPLOY BECAUSE THE SENSORS WERE NOT ACTIVATED. THE FAILURE MILEAGE WAS 32,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10429871October 11, 2011
ELECTRICAL SYSTEM
THE WIRING HARNESS THAT RUNS FROM THE ENGINE COMPARTMENT TO THE DRIVES SIDE DOOR HAS CRACKING AND BROKEN WIRES. THE SERVICE DEPARTMENT STATES IT NEEDS TO BE REPLACED. THEY SUGGEST IT IS NOT AN ISOLATED INCIDENT. WIRES WITH BROKEN INSULATION AFTER 6 YEARS IN A DOOR HARNESS THAT IS DESIGNED TO OPEN AND CLOSE MULTIPLE TIMES DAILY SEEMS TO BE A SIGNIFICANT SAFETY ISSUE. ARE THERE OTHER WIRE ISSUES? IS THE WIRE (CAR BUILT IN MEXICO) AN ISSUE OVERALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429281October 10, 2011
UNKNOWN OR OTHER, SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
VOLKSWAGEN JETTA 2006 HEADLINER FABRIC FAILURE. SEPARATION OF HEADLINER FABRIC FROM HEADLINER, CREATING A VISIBILITY OBSTRUCTION. POSSIBLY A DANGER TO THE DRIVERS VISIBILITY. CLEAR MANUFACTURES DEFECT DUE TO THE AMOUNT OF RESEARCH DONE ONLINE. A SUBSTANTIAL AMOUNT OF OWNERS HAVE THE SAME COMPLAINT. I HAVE CONTACTED VOLKSWAGEN DIRECTLY. THEY HAVE YET TO INITIATE A MASS RECALL ON 2006 VOLKSWAGEN JETTA HEADLINERS, DESPITE THE NUMEROUS COMPLAINTS BROUGHT TO LIGHT BY OWNERS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429284October 10, 2011
FUEL SYSTEM, GASOLINE
I CONTACTED VW MID-AUGUST 2011 BECAUSE MY CAR BROKE DOWN WHILE I WAS DRIVING AND THEN I COULD SMELL GAS. I HAD IT TOWED TO VW AND THERE WAS A PROBLEM WITH A LEAK IN THE FUEL RAIL. ALL FOUR FUEL INJECTORS HAD TO BE REPLACED, AS WELL AS THE GASKETS, FUEL RAIL, AND SPARK PLUGS. THIS REPAIR COST ME APPROXIMATELY $1,100.00. I HAVE ENCLOSED A COPY OF MY BILL SHOWING THE REPAIRS DONE AND TOTAL COST OF REPAIRS. WHEN I CONTACTED VW IN MID-AUGUST I WAS INFORMED BY THEM THAT THERE ARE NO PROBLEMS WITH THE JETTA FUEL INJECTORS AND THAT IT IS NOT THEIR FAULT THAT I HAVE THE A LEMON OF THE BUNCH. VERY POOR CUSTOMER SERVICE SKILLS WITH ALL VW PERSONAL I HAVE SPOKEN WITH. I NOW ENCLOSE THE RECENT ARTICLES ABOUT THE FUEL INJECTOR PROBLEMS WITH THE VW VEHICLES. FOR SOME REASON THIS RECALL ONLY INCLUDES THE DIESEL ENGINES-WHICH CLEARLY SHOULD NOT BE THE CASE. I AM REQUESTING REIMBURSEMENT FOR THIS REPAIR AS IT IS RELATED TO THE SAME PROBLEMS VW IS HAVING WITH THE DIESEL-ENGINES PER THE ENCLOSED VW ARTICLE ON RECALLS. THIS VEHICLE SHOULD ALSO BE INCLUDED IN THE RECALL. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429050October 7, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
MY VW DRIVERS SIDE WINDOW FELL INTO THE DOOR AS I WAS DRIVING ALONG THE HIGHWAY LAST YEAR. BROUGHT IT IN TO THE BODY SHOP AND THEY TOLD ME THEY FIX TONS OF THIS PROBLEM AS THE PLASTIC CLIPS THAT HOLD THE WINDOW ARE TOO FRAGILE. NOW...SEVERAL MONTHS LATER MY PASSENGER DOOR IS HAVING THE SAME PROBLEM. THE COST OF THE REGULATOR TO FIX IT (AS PARTS ARE NOT SOLD SEPARATLY) HAS NOW GONE UP IN COST $50. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429047October 7, 2011
FUEL SYSTEM, DIESEL
FUEL LINE BROKE WHILE DRIVING HIGHWAY SPEEDS. SMOKE BEGAN POURING OUT FROM UNDER HOOD AND FILLING CABIN. TOOK VEHICLE STRAIGHT TO DEALERSHIP, WHERE I WAS TOLD THE #2 INJECTOR LINE BROKE. ENTIRE ENGINE COMPARTMENT WAS SOAKED WITH FUEL, DIESEL WAS DRIPPING FROM ALL PARTS UNDER HOOD. I WAS CONCERNED WITH THE DIESEL DETERIORATING THE RUBBER HOSES AND COMPONENTS UNDER HOOD. VW DEALERSHIP CHANGED #2 INJECTOR LINE, AND RECOMMENDED CHANGING THE REST AS WELL AS THE ENGINE COVER. I OPTED TO NOT CHANGE THE REST, ONLY THE CRACKED ONE. IT DUMPED ABOUT A HALF TANK OF FUEL IN A MATTER OF MINUTES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429049October 7, 2011
POWER TRAIN
TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE BEGAN TO DECELERATE AND JERK FORWARD. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTICS. THE TECHNICIAN STATED THAT THERE COULD HAVE BEEN A COMPUTER OR TRANSMISSION FAILURE. THE TECHNICIAN THEN ADVISED THAT THE TRANSMISSION WOULD HAVE TO BE TAKEN APART TO LOCATE THE SOURCE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429091October 7, 2011
SERVICE BRAKES, HYDRAULIC
I PURCHASED A NEW VOLKSWAGEN JETTA 2011, IT HAS 3700 MILES ON BOARD, DURING MY TRIP TO WORK (MY SPEED WAS ABOUT 35M/H) BEFORE THE INTERSECTION I TRIED TO BRAKE ON RED LIGHT, AND MY BRAKES DID NOT WORK, THEY JUST STOPPED WORKING, I PRESSED BRAKE PEDAL 3 TIMES TILL IT BEGAN WORKING AGAIN. I PASSED THE INTERSECTION LINE AND FORTUNATELY THERE WAS NO ANY CARS IN FRONT OF ME AND VERY FORTUNATELY MY SPEED WAS LOW. WHAT COULD HAPPEN IF I WERE ON HIGHWAY? THAT EVENT HAPPENED AFTER 3 DAYS I PASSED SERVICE CHECK AT DEALERSHIP. MY CAR WAS TOWED TO DEALERSHIP AND IT WAS CHECKED. AFTER I WAS CALLED FOR TEST DRIVE AND THEY WERE CONVINCING ME THAT EVERYTHING WAS FINE WITH THE CAR, COMPUTER REALLY SHOWED 0 PROBLEMS. I DID NOT WANT TO PICK UP MY CAR AND ASKED THEM TO TEST THE CAR TILL THE PROBLEM APPEARS AGAIN, BECAUSE I THINK THAT IS VERY MAJOR PROBLEM. IN THE END THE PROBLEM OCCURRED, AND THEY REALIZED THAT THE PROBLEM REALLY HAD PLACE. I WAS GIVEN A REPORT FROM VOLKSWAGEN SERVICE AND I SAW THAT THE CAUSE WAS: INTERNAL FAILURE AT BRAKE MASTER CYLINDER, SO THEY REPLACED: 1 MASTER CYLINDER, 2 BRAKE FLUID AND 1 GASKET WERE REPLACED. IT MEANS THAT CAR REALLY HAD A PROBLEM IN SPITE IT IS NEW. NOW I AM AFRAID THE SAME PROBLEM NOT TO OCCUR AGAIN. I AM TRYING TO REPLACE THE CAR, BUT VOLKSWAGEN DOES NOT DO THAT, THEY TELL ME THAT THE CAR WAS REPAIRED UNDER WARRANTY. NOW, WHEN I AM DRIVING THAT CAR, I ALWAYS TRY MY BRAKES, BEFORE INTERSECTION, ON HIGHWAYS AND EVERYWHERE. I DO NOT WANT TO DRIVE THAT CAR ANYMORE, I ALWAYS THINK THAT THE SAME PROBLEM MAY OCCUR AGAIN AND IT CAN CAUSE A REAL ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428913October 6, 2011
STEERING, ELECTRICAL SYSTEM
I WAS TRAVELING ALONG THE OUTER LOOP OF 495 BELTWAY IN THE RIGHT CENTER LANE AT APPROXIMATELY 7:15AM WHEN THE CAR SUDDENLY SHUT OFF. THE DOORS LOCKS CLICKED UNLOCK AND THE DASH LIGHTS WENT BLACK. THE CAR DRIFTED TO THE SHOULDER OF THE ROAD. AFTER ABOUT 5 MINUTES THE CAR STARTED AND I DROVE 1/2 MILE AND SHUT OFF AGAIN IN THE SAME MANNER. THE CAR WAS TOWED TO VOLKSWAGEN OF WALDORF WHERE THEY CITED A ELECTRONIC CONTROL UNIT IN THE STEERING COLUMN WAS FAULTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428915October 6, 2011
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
I PICKED THE CAR UP FROM THE DEALER ON FRIDAY SEPT. 30 FOR REPAIRS FROM THE EARLIER INCIDENT AND DROVE THE CAR APPROXIMATELY 95 MILES. ON SAT. OCT 1 I DROVE 5 MILES AND AS I TURNED INTO MY DRIVE WAY THE CAR SHUT OFF IN THE SAME MANNER AS BEFORE, THE DOORS UNLOCKED AND THE DASH BOARD LIGHTS WENT BLACK. ONLY THIS TIME IT DID NOT RESTART AFTER WAITING. I HAD THE CAR TOWED TO THE DEALER AGAIN, AND THIS TIME IT WAS A FAULTY CLIMATE CONTROL SWITCH IN THE ELECTRICAL UNIT. I CONTACTED VW AMERICA AGAIN ABOUT THE ISSUES WITH THE CAR. SEE COMPLIANT #10428913. I EXPRESSED MY ISSUES THE SAFETY OF THE CAR AND THAT THE CAR WAS SUDDENLY SHUTTING OFF. VW AMERICA COVERED THE COST OF THE SECOND REPAIRS BUT NOT THE FIRST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428920October 6, 2011
POWER TRAIN, WHEELS
DURING THE SNOW STORM THE CLUTCH AND THE FOUR WHEEL DRIVE DID NOT ENGAGE. I WAS DRIVING SLOWLY ALONG WITH THE TRAFFIC AND THE AS THE CAR STARTED TO ASCEND AN INCLINE IN THE ROAD, IT STARTED TO SKID; AND WHEN I ENGAGED THE BRAKES, ATTEMPTED TO CHANGE GEARS, THE CLUTCH WOULD NOT ENGAGE. WHEN THE CAR CAME TO A STOP,THERE WAS A ODOR OF BURNING RUBBER. I CONTACTED VW AMERICA ABOUT THE FAILURE, THEY COVERED THE COST OF THE PART AND NOT THE SERVICE AS A CUSTOMER APPRECIATION GOOD WILL GESTURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428941October 6, 2011
FUEL SYSTEM, DIESEL
CAR STALLS OUT FOR NO REASON WHEN SHIFTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428973October 6, 2011
ENGINE AND ENGINE COOLING
2005.5 VW JETTA, 2.5L 5 CYL ENGINE. CAR HAS BEEN MAINTAINED ACCORDING TO MANUFACTURER GUIDELINES. VEHICLE WAS OPERATING NORMALLY WHEN CHECK ENGINE LIGHT CAME ON. CHECK ENGINE LIGHT WAS LIT STEADY, NOT FLASHING. STARTED TO LOSE POWER AND WAS DIFFICULT TO MAINTAIN SPEED. PULLED OFF ROAD AND IDLE WAS VERY ROUGH. TURNED CAR OFF AND BACK ON AND IDLE WAS WORSE AND CHECK ENGINE LIGHT STILL LIT AND NOT FLASHING. VEHICLE STARTED TO MAKE GRINDING NOISE FROM DRIVER'S SIDE OF THE ENGINE COMPARTMENT. WAS DIFFICULT TO MOVE VEHICLE UNDER ITS OWN POWER AND HAD CAR TOWED TO REPAIR SHOP. REPAIR SHOP FOUND TROUBLE CODE P1340 AND AFTER MORE DIAGNOSTIC THAT TIMING WAS INCORRECT. CAM TIMING WAS VERY FAR OFF AND STRETCHED TIMING CHAIN SUSPECTED. COMPRESSION TEST REVEALED BENT VALVES AS WELL. LOCAL INDY MECHANIC AND LOCAL VW DEALER HAVE BOTH SEEN THIS ISSUE SEVERAL TIMES WITH 2005.5 AND 2006 MODEL JETTA AND RABBIT VEHICLES WITH THE 2.5L ENGINE, AND SEVERAL OTHER SIMILAR FAILURES ARE OUTLINED IN SEVERAL PLACES ONLINE. THE FAILURE OF THE TIMING CHAIN WAS VERY SUDDEN AND COULD HAVE CAUSED AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428970October 6, 2011
FUEL SYSTEM, DIESEL
MY 2009 VW JETTA TDI BURST INTO FLAMES 15-20 MINUTES AFTER BEING PARKED. NO ONE WAS IN OR NEAR THE CAR AND THERE WERE NO INJURIES OR EXTENDED FIRE DAMAGE. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE. THE HOTSPOT IS IN THE FRONT LEFT OF THE CAR, WITH SEVERE DAMAGE TO ALL COMPONENTS UNDER THE HOOD AND FRONT INTERIOR OF THE CAR. THE CAR HAD BEEN IN LIKE-NEW CONDITION WITH SCHEDULED MAINTENANCE PERFORMED ON-TIME BY A VW DEALER; THERE HAD NEVER BEEN ANY MAINTENANCE OR PERFORMANCE ISSUES THAT I KNEW OF PRIOR TO THE INCIDENT. I CONTACTED VW ON 9/20/2011 ABOUT THE INCIDENT. THEIR FIRE INSPECTOR STUDIED THE REMAINS OF THE CAR ON 9/22/2011 AND DEDUCED IT MIGHT HAVE BEEN AN ISSUE WITH THE EXHAUST SYSTEM, AND THE LEAK/FIRE PROBABLY STARTED AS I WAS STILL DRIVING. THERE WAS NO RECOURSE OR FURTHER ACTION. AT THE TIME, THE VIN # OF MY CAR HAD NOT BEEN A PART OF ANY RECALL. I BELIEVE MY CAR MIGHT/SHOULD HAVE BEEN PART OF A RECENT RECALL ANNOUNCED ON 10/5/2011 ON TDIS DUE TO FIRE HAZARD. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10428825October 5, 2011
FUEL SYSTEM, DIESEL
09/29/11 4:30 PM 2010 JETTA 14,734 MILES OD. JUST CUT OFF AT 50 MPH IN TRAFFIC. STARTED TO LOOSE POWER THEN IT CUT OFF. THEN ALL [XXX] BROKE LOOSE. IT ( BABY CAR) CUT OF WITHOUT WARNING. LOOKED DOWN , SAW @ GLOW PLUG LIGHT@ FLASH THEN COASTED OVER TO THE SIDE OF THE ROAD. TOOK VW TOW 1 HR TO ARRIVE (KIDS WERE IN THE CAR I WAS BLOCKING THE BUS LANE). IT COST ME $ 20.00 WORTH OF CRAP AT RITE-AID TO SOOTH THE BEASTS, KIDS WHILE WAITING. I CALLED CERRITOS MCKENNA VW AND TIM (MY REG SERVICE WRITER) SAID HE KNEW WHAT IS WAS AND IT RARELY HAPPENED IT IS THE FUEL PUMP EXPLODES AND SENDS METAL CHIPS THROUGHOUT THE FUEL SYSTEM. HE SAID HE WOULD WAIT FOR US. WHEN I GOT THERE[XXX] (MY REG GUY) WAS GONE , NO WHERE TO BE FOUND. HENRY (NEW GUY, I THINK/KNOW I HAVE BRA'S OLDER THEN THIS KID) HELPED ME OUT AND SAID. OH YEAH ,THIS HAPPENS ALL THE TIME A DESIGN FLAW ON THE TDI'S AND THEY KNOW ALL ABOUT IT. I WILL TAKE 3 DAYS TO GET THE PARTS. FIRST, HE TRIED TO SAY THAT IT IS BECAUSE I HAD IT SERVICED IT SOMEWHERE ELSE. WRONG LOOKED AT THE RECORDS I HAVE ONLY HAD IT WORKED ON AT CERRITOS MCKENNA VW AND FURTHER MORE I HAVE HAD THE OIL CHANGE EVERY 5000 NO MATTER WHAT. I ONLY BY DIESEL AT SHELL / UNION 76 AND NO ONE ELSE DRIVES BABY CAR , NOT EVEN THE HUBBY. HE HATES THE CAR MAYBE HE KNEW SOMETHING I DID NOT BUT I WILL NOT LET HIM KNOW HE WAS RIGHT.. NEVER...THIS CAR HOGS UP THE GARAGE, NOW SHE IS IN THE CAR PORT STATUS NO LONGER BABY CAR BUT JETTA CAR OR BAD CAR. CERRITOSVW MCKENNA HAS HAD BABY CAR 7 DAYS AND COUNTING. YOU MARK MY WORDS IF THIS CAR DIES ONE MORE TIME I WILL DUMP IT AT CARMAX. I WILL LOWER AND DRIVE THE GRAND CARAVAN 2007 (NO PROBLEMS EVER). I SPENT 35,000 ON THIS BABY CAR AKA JETTA WETTA AND ONLY HAVE 14,743 MILES @@ON IT. THAT IS WHAT MAKES ME MAD AND THEN IT IS MADE IN FLIPPING MEXICO. THIS IS NOT A DAEWOO. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428406October 4, 2011
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
MOTOR LOST MOST POWER BUT WAS ABLE TO GO 10-15MPH TO GET TO END OF TRIP. CHECK ENGINE LIGHT CAME ON AND GLOW PLUG LIGHT FLASHED ON & OFF. CALLED VW AND THEY SCHEDULED APPT FOR NEXT DAY, SAID IT WAS OK TO DRIVE IN. BEGAN DRIVE HOME ON MAJOR CITY STREET. WHILE DRIVING, THE ENGINE DIED AND WOULD NOT RESTART. CAR STALLED IN LEFT LANE BLOCKING RUSH HOUR TRAFFIC. THE DRIVER OF THE FOLLOWING CAR WAS ABLE TO STOP TRAFFIC ENOUGH TO ALLOW US TO PUSH THE DEAD VW OFF THE ROAD TO THE RIGHT. CARS WERE ATTEMPTING TO PASS US AS WE PUSHED IT TO THE SIDE. CALLED VW AND THEY SENT A TOW TRUCK. DIAGNOSTICS THE NEXT DAY FOUND METAL IN THE TDI DIESEL HIGH PRESSURE FUEL PUMP. FUEL SYSTEM IS TO BE REPLACED UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428685October 4, 2011
FUEL SYSTEM, DIESEL, ENGINE AND ENGINE COOLING:ENGINE:DIESEL
THIS CONCERNS A 2009 VW JETTA TDI (CLEAN DIESEL VERSION). CAR DASHBOARD PUT OUT WARNING MESSAGE "ENGINE MALFUNCTION" THEN CAR BEGAN TO SPUTTER AND LOSE POWER. ELECTRONIC DASHBOARD SHOWED THERE WAS PLENTY OF DIESEL GAS IN THE TANK (ENOUGH TO CONTINUE DRIVING 250 MILES). (THE CAR HAD BEEN FILLED UP WITH DIESEL GASOLINE ON THE DAY BEFORE, FRIDAY, AND DRIVEN ON A SHORT TRIP THAT SATURDAY DURING THE DAY HOURS; DRIVER HAD FILLED UP AT THAT STATION REGULARLY ACROSS THE LAST 2 YEARS SINCE THE CAR WAS PURCHASED.) ELECTRONIC DASHBOARD ALSO SHOWED ALL OTHER SYSTEMS FUNCTIONING REGARDING BATTERY, TEMPERATURE SENSOR, ETC. DRIVER WAS ON BUSY CITY AVENUE IN FULLERTON, CALIFORNIA TRAVELING AT ABOUT 40 MPH WHEN SPUTTERING BEGAN. CAR POWER SLOWLY DECREASED TO ABOUT 20 MPH, BUT FORTUNATELY DRIVER WAS ABLE TO MAKE IT THROUGH SEVERAL GREEN LIGHTS TO A COMMERCIAL AREA. FORTUNATELY SATURDAY NIGHT TRAFFIC WAS NOT HEAVY, SO A LANE CHANGE TO THE RIGHT WAS POSSIBLE WITHOUT AFFECTING OTHER DRIVERS WHO WISHED TO GO AT A FASTER SPEED. CAR SLOWED DOWN TO ABOUT 5 MPH AS DRIVER MANEUVERED CAR FOR THE LAST 500 FEET INTO A GASOLINE STATION PARKING LOT. CAR ENGINE CAME TO A COMPLETE STOP. THIS WAS LESS THAN 5 MINUTES AFTER THE FIRST "ENGINE MALFUNCTION" WARNING ON THE ELECTRONIC DASHBOARD. ATTEMPTS TO RESTART THE ENGINE WERE UNSUCCESSFUL; A CLICKING SOUND IN THE IGNITION WAS HEARD. CAR ENGINE SUBSEQUENTLY WOULD NOT TURN OVER AND HAD TO BE TOWED SATURDAY NIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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