Toyota Sienna Complaints

9,048 consumer complaints on file.

#11034095October 17, 2017
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, SEAT BELTS
TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. WHILE DRIVING 70 MPH, THE DRIVER'S SEAT BELT FRACTURED WITHOUT WARNING. IN ADDITION, WHILE DRIVING VARIOUS LOW SPEEDS, BOTH SLIDING DOORS OPENED ON MORE THAN ONE OCCASION. THE CONTACT STATED THAT THE REAR PASSENGER SLIDING DOOR OPENED MOSTLY WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN UNKNOWN TOYOTA DEALER IN WALNUT CREEK, CALIFORNIA TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033823October 16, 2017
AIR BAGS
AIRBAG LIGHT CAME ON. TOYOTA SAYS A RECALL HAS NOT BEEN ISSUED AND NEEDS A DIAGNOSTIC THAT THEY WILL CHARGE FOR. I AM SEEING MANY COMPLAINTS ON LINE FOR EXACT ISSUE AND COSTS OF FIXING ISSUE COSTING 1500-3000 AND MORE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033827October 16, 2017
STRUCTURE:BODY
POWER SLIDING DOOR- THE CABLES ON BOTH SIDES OF THE VEHICLE BROKE JAMMING THE DOOR SHUT, THE CABLE NEEDED TO BE CUT FURTHER TO ALLOW THE DOOR TO OPEN FULLY AND NOW REQUIRES MANUALLY TO BE OPENED, PRIOR TO THIS THE DOORS WOULD MAKE A POPPING NOISE WHEN OPENED FROM THE MANUAL LEVER OUTSIDE OF THE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034868October 16, 2017
UNKNOWN OR OTHER, STRUCTURE:BODY:DOOR
2009 TOYOTA SIENNA WITH MILEAGE LESSER THAN 110,000. THE LEFT SLIDING DOOR WONT OPEN. LOOKED AT THE TOYOTA WEB SITE AND FOUND OUT THAT ITS PART OF THE VEHICLE WARRANTEE AS LONG AS ITS MILEAGE IS LESSER THAN 120,000. *NF THE CONSUMER STATED THE DEALER ADVISED THE VEHICLE WAS NOT INCLUDED IN THE RECALL. UPDATED 10/17/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033421October 15, 2017
STRUCTURE:BODY
WE HAD THE RECALL CONCERNING DASHBOARD MELTING AND CRACKING 2 YEARS AGO. OUR VEHICLE DASHBOARD HAS BEEN MELTING FOR ABOUT 4-5 YEARS NOW AND IT ALSO STARTED TO CRACK ON EITHER SIDE. AS SOON AS WE RECEIVED THE RECALL NOTICE, WE TOOK OUR VEHICLE TO THE DEALERS 2 YEARS AGO. THEY TOOK MEASUREMENT FOR OUR VEHICLE DASHBOARD AND WE WERE TOLD THE PRODUCT FOR REPLACEMENT IS NOT AVAILABLE, AS SOON IT IS AVAILABLE THEY WILL CALL US. WE HAVE CALLED MULTIPLE TIMES TO THE DEALERSHIP AND IT IS STILL NOT READY TO THIS DAY (FORT BEND TOYOTA DEALERSHIP IN SUGAR LAND, TX). THE CAR SMELLS, WE ARE UNABLE TO USE THIS VEHICLE AS THE SMELL OF MELTED RUBBER INSIDE THE VEHICLE CAUSING BREATHING ISSUES FOR ALL OF US ESPECIALLY OUR CHILD WHO HAS BREATHING ISSUES. HOW LONG SHOULD I WAIT FOR A REPLACEMENT PARTS? IT HAS ALREADY BEEN 2 YEARS AND WE HAVE CALLED THE DEALER MULTIPLE TIMES. OUR SECONDARY WARRANTY EXTENSION EXPIRES NEXT MARCH 2018. ONCE THIS DATE COMES AROUND, ARE WE OUT OF OPTIONS TO GET REPLACEMENT UNDER THIS RE-CALL? I NEED SOLUTION IMMEDIATELY OR TAKE THE VEHICLE BACK AND GIVE US OUR MONEY BACK!! CAN SOMEONE PLEASE HELP US. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033186October 13, 2017
UNKNOWN OR OTHER
I HAVE A RECALL LISTED FOR MY 2014 TOYOTA SIENNA (NHTSA RECALL NUMBER:16V858, MANUFACTURER RECALL NUMBER: G04. I REQUESTED THE REPAIR DURING A VEHICLE SERVICING ON 7/24/17, AND WAS ADVISED THEY DIDN'T HAVE THE PART AND NEEDED TO ORDER IT AND WOULD CONTACT ME TO INSTALL THE PART. CAVENDER TOYOTA (877) 676-9734
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033003October 12, 2017
AIR BAGS, ELECTRICAL SYSTEM
AIRBAG WARNING LIGHT CONTINUALLY GOES OFF. THIS IS A SAFETY ISSUE AND NEEDS A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033108October 12, 2017
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2009 TOYOTA SIENNA. ON SEVERAL OCCASIONS, WHILE DRIVING, THE DRIVER'S SIDE POWER SLIDER DOOR OPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO WOBURN TOYOTA (394 WASHINGTON ST, WOBURN, MA 01801 (781) 933-1100) WHERE IT WAS DIAGNOSED THAT THE LATCHES NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE CABLES WERE SNIPPED, MAKING THE DOORS MANUAL. THE CONTACT STATED A FEW MONTHS LATER, THE PASSENGER SIDE SLIDER DOOR INADVERTENTLY OPENED AND CLOSED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT COVERED AND DID NOT OFFER ANY FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033153October 12, 2017
ENGINE
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. WHILE DRIVING 25 MPH, THERE WAS AN ABNORMAL GRINDING NOISE AND A BURNING ODOR IN THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS TOWED TO A LOCAL DEALER (BURNSVILLE TOYOTA, 14790 BUCK HILL RD, BURNSVILLE, MN 55306) WHERE IT WAS DIAGNOSED THAT THE OIL COOLANT LINE NEEDED TO BE REPLACED AND THERE MAY BE ENGINE DAMAGE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT COVERED UNDER A RECALL OR WARRANTY. THE FAILURE MILEAGE WAS 121,766.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11033165October 12, 2017
SERVICE BRAKES
BROUGHT VEHICLE INTO DEALER FOR ROUTINE SERVICE AND MAINTENANCE. SERVICE TECHNICIANS INFORMED ME THAT THE BRAKE ROTORS WERE "SEVERELY SCORCHED" AND "WARPED," AND RECOMMENDED IMMEDIATE REPLACEMENT OF ALL PADS AND ROTORS. TECHNICIAN ASKED IF I TOW A TRAILER OR ROUTINELY HAUL HEAVY ITEMS, NEITHER OF WHICH I HAVE EVER DONE; TECHNICIAN THEN ASKED IF I RIDE MY BRAKES WHEN I DRIVE, WHICH I DO NOT. VEHICLE HAS 29K MILES AND IS USED ONLY FOR CITY DRIVING FOR JUST MY WIFE AND I (AND OCCASIONALLY MY SON'S FAMILY, WHICH CONSISTS OF TWO ADULTS AND TWO CHILDREN), BUT I HAVE NEVER DRIVEN THIS VEHICLE IN AN ABNORMAL FASHION. I DIDN'T NOTICE ANYTHING OUT OF THE ORDINARY WHILE I DROVE IT, SO I CONSIDER MYSELF LUCKY THE TECHNICIANS CAUGHT THE DAMAGE BEFORE THE BRAKES FAILED. THIS IS THE FORTH VAN I HAVE OWNED BUT MY FIRST TOYOTA, AND I'VE NEVER HAD A BRAKE ISSUES WITH ANY OF MY PREVIOUS VEHICLES--NOT EVEN THE VAN THAT I DROVE BACK AND FORTH TO WORK 50+ MILES A DAY AND CROSS-COUNTRY THREE TIMES, RACKING UP WELL OVER 100K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032955October 11, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR FLICKERED WHILE DRIVING. THE VEHICLE WAS TAKEN TO VANCOUVER TOYOTA (10455 N E 53RD ST, VANCOUVER, WA 98662, (360) 253-0222) WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THERE WAS A MANUFACTURER RECALL RELATED TO THE AIR BAGS, BUT IT EXPIRED TEN YEARS AGO. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032970October 11, 2017
EXTERIOR LIGHTING
THE DASHBOARD SPEEDOMETER AND TACHOMETER GAUGES CANNOT BE ILLUMINATED WITHOUT TURNING ON PARKING OR HEADLIGHTS. THESE GAUGES CANNOT BE SEEN DURING THE DAY WHEN THE DASHBOARD IS SHADOWED. ISSUE HAS BEEN REPORTED ON SIENNA CHAT BOARDS AND NUMEROUS TOYOTA SERVICE DEPARTMENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032747October 10, 2017
SEAT BELTS
WHILE DRIVING, THE DRIVER'S SEAT BELT, AT IT'S LOWER ANCHOR POINT IN THE B PILLAR, BECAME UNBOLTED AND CAUSED THE BELT TO BECOME PERMANENTLY DETACHED FROM THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032753October 10, 2017
AIR BAGS, STEERING
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. WHILE MAKING A RIGHT TURN, THE CONTACT HEARD AN ABNORMAL POPPING SOUND AND THE AIR BAG WARNING INDICATOR ILLUMINATED. WHEN THE CONTACT ATTEMPTED TO TURN THE STEERING WHEEL LEFT, IT WAS MANUAL/STIFF AND THE HORN FAILED. THE VEHICLE WAS DRIVEN TO THE LOCAL DEALER (FRED ANDERSON TOYOTA OF SANFORD, 3321 NC HWY 87 S, SANFORD, NC, 27332) WHERE IT WAS DIAGNOSED THAT THE STEERING SPIRAL CABLE ASSEMBLY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE PARTS HAD TO BE ORDERED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 1710102139. THE MANUFACTURER STATED THAT ONLY CANADA WAS INCLUDED IN A RECALL FOR THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032817October 10, 2017
STRUCTURE:BODY, ELECTRICAL SYSTEM
PASSENGER SIDE POWER SLIDING DOOR CONSTANTLY MALFUNCTIONING. IT OPENED AFTER A BUMP WHILE TRAVELING 65 MPH ON THE INTERSTATE. WE HAD TO PULL OVER TO CLOSE THE DOOR. IT ALSO DEPLOYED THE WHEELCHAIR RAMP WHILE MOVING BECAUSE THE POWER DOOR IS THE SAME SIDE AS THE RAMP.. MAKE THE MANUFACTURER FIX IT OR MAKE THE WHEELCHAIR CONVERSION COMPANY FIX IT. SOMEBODY NEEDS TO FIX THIS BEFORE SOMEBODY DIES! ALL THIS RED TAPE AND ZERO ACTION IS INSANE. PEOPLE ARE GETTING INJURED WHILE THE FINGER POINTING IS HAPPENING. WHEN WILL SOMETHING BE DONE? HOW MANY INJURIES HAVE TO OCCUR BEFORE AN ACTION STEP OCCURS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032609October 9, 2017
WHEELS
VEHICLE WEARS THROUGH TIRES AT AN ALARMING RATE (APPROXIMATELY EVERY 15,000 MILES). VEHICLE HAS BEEN ALIGNED PRIOR TO NEW TIRE INSTALLATION EACH TIME; HOWEVER, TIRES WEAR ABNORMALLY FAST. DRIVING WAS UNDER NORMAL CONDITIONS, HIGHWAY AND LOCAL STREETS. SEVERAL TIRE MANUFACTURES WERE TRIED, BUT ALL TIRE WEAR RESULTS WERE THE SAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032185October 7, 2017
VEHICLE SPEED CONTROL
WHILE STOPPED AT A STOP SIGN WITH MY FOOT ON THE BRAKE AND WAITING FOR TRAFFIC TO CLEAR, SUDDEN UNINTENDED ACCELERATION BEGAN. I LIFTED MY FOOT OFF THE BRAKE FOR A SPLIT SECOND AND THEN BRAKED HARD. THE ENGINE RETURNED TO IDLE. THIS WAS THE SECOND TIME THIS HAPPENED, THE FIRST BEING THREE WEEKS EARLIER, SHORTLY AFTER HAVING POWER SLIDING DOOR RECALL WORK PERFORMED. I AM CONVINCED THERE IS A DEFECT IN THE ELECTRONIC THROTTLE CONTROL SYSTEM. THERE IS NO OTHER REASONABLE EXPLANATION. I TOOK THE CAR TO MY DEALERSHIP AND THE DEALER SAID A TECHNICIAN FOUND ALL SYSTEMS OKAY AND NO ACTION WAS REQUIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032190October 7, 2017
SEAT BELTS
SEAT BELT BUCKLE UNLATCHES ITSELF WHILE DRIVING (CITY STREETS AS WELL AS HIGHWAY) OR STATIONARY. THIS OCCURS EVER AFTER SHOVING THE TONGUE BACK AND FORTH IN THE LATCH SEVERAL TIMES AND IT REMAINS LATCHED. LATER, IT WILL UNLATCH ITSELF. IT HAS OCCURRED MOSTLY ON STRAIGHTAWAYS, BUT ALSO IN TURNS. I REMOVED THE LATCH ASSEMBLY AND BLEW COMPRESSED AIR THROUGH IT. TWO LARGE RED PLASTIC PIECES CAME OUT, BUT THE PROBLEM RETURNED ON THE NEXT DRIVE. THIS SITUATION HAS BEEN GOING ON FOR ABOUT TWO WEEKS NOW. IT HAS OCCURRED FROM ZERO TO 65 MILES AN HOUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031693October 4, 2017
ENGINE, VEHICLE SPEED CONTROL
I PUT MY VEHICLE IN PARK AND THEN TURNED ON THE HAZARD LIGHTS, AS I WAS PARKED AT THE ENTRANCE TO A BUSY HIGHWAY, AND JUST WANTED TO GRAB MY MAIL. I TURNED AROUND FROM GETTING THE MAIL; AND MY MINIVAN WAS ROLLING ACROSS THE HIGHWAY WITH THREE OF MY CHILDREN INSIDE OF IT. IT STOPPED WHEN IT HIT A CEMENT BARRIER ON THE OTHER SIDE OF THE HIGHWAY. NO AIR BAG DEPLOYED. MY CHILDREN SUFFERED FROM MINOR INJURIES. AND, A-LOT OF ANXIETY.WHAT HAPPENED TO MAKE MY MINIVAN SWITCH OUT OF PARK?
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10969138October 3, 2017
STRUCTURE:BODY:DOOR, AIR BAGS
2012 TOYOTA SIENNA LE. CONSUMER WRITES IN REGARDS TO POWER SLIDING DOOR AND FRONT PASSENGER AIRBAG RECALLS. *LD THE CONSUMER STATED THE RECALL REPAIRS EXCEEDED A REASONABLE AMOUNT OF TIME TO BE COMPLETED. UPDATED 10/03/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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