Toyota Sienna Complaints

9,048 consumer complaints on file.

#11040443October 27, 2017
STEERING
THE POWER MOTOR WOULD TURN OFF FOR A WEEK OR SO THEN COME BACK ON FOR SEVERAL WEEKS. THE POWER MOTOR NOW DOESN'T WORK AT ALL. THE FINAL TIME IT WENT OUT WAS WHEN I WAS DRIVING. I TOOK IT TO A DEALERSHIP THEY TOLD ME THE STEERING COLUMN NEED TO BE REPLACE AT A CONSIDERABLE COST. I HAVE READ ON-LINE ON MANY FORUMS THAT THIS IS A COMMON OCCURRENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040318October 27, 2017
UNKNOWN OR OTHER
THERE IS AN OPEN RECALL SHOWING ON OUR VEHICLE (RECALL #14V273) BUT WE HAD THIS RECALL TAKEN CARE OF AT A TOYOTA DEALER IN GERMANY (RECEIPTS ATTACHED). THE GERMAN TOYOTA DEALER COULD NOT CLEAR THE RECALL IN THE SYSTEM AND OUR LOCAL TOYOTA DEALER IN ELLICOTT CITY, MD COULD NOT CLEAR THE RECALL EVEN WITH OUR RECEIPTS. HOW CAN I HAVE THIS RECALL CLEARED IN THE SYSTEM? IT WAS AN ISSUE WHEN WE SHIPPED OUR VEHICLE BACK FROM GERMANY (SINCE YOU CAN'T HAVE OPEN RECALLS WHEN SHIPPING).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040324October 27, 2017
STRUCTURE:BODY
FUEL DOOR HINGE BROKE CAUSE BY SLIDING DOOR SAFETY MECHANISM BEING TOO STIFF AND PLACED IN A BAD LOCATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040002October 26, 2017
ENGINE
2007 TOYOTA SIENNA OIL COOLER LINE LINE HAS A PINHOLE LEAK NEVER INDICATES THAT THERE IS NO OIL OR LOW OIL PRESSURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040011October 26, 2017
UNKNOWN OR OTHER
2007 TOYOTA SIENNA SLIDING REAR DOOR DOES NOT OPEN AND CLOSE PROPERLY IT STICKS AND NO LONGER WORKS AUTOMATICALLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040038October 26, 2017
UNKNOWN OR OTHER
THE DRIVER SIDE WINDOW SEAL COMES OUT WHEN YOU ROLL THE WINDOW DOWN. THE WINDOW THEN WILL AUTO GO BACK DOWN BECAUSE IT SENSES SOMETHING IN IT'S PATH (WHICH IS THE ACTUAL SEAL). I HAVE TO SLOWLY WORK THE SEAL BACK IN THE FRAME. THE DEALERSHIP MILTON MARTIN TOYOTA IMPLIED IT WAS BECAUSE I DID NOT KEEP MY WINDOW CLEAN ENOUGH. THEY HAVE GREASED IT,DIDN'T WORK. THEN THEY PUT A NEW SEAL IN, THAT IS COMING OUT NOW. AND NOW THEY ARE PUTTING ANOTHER NEW SEAL IN. THIS HAPPENED AT ABOUT 34K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040059October 26, 2017
AIR BAGS
WE DO NOT USER THE PASSAGES SIT BECAUSE WE HEAR A NOISE IN SIDE THE BOX OF AIR BAG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040178October 26, 2017
POWER TRAIN
THERE IS A SAFETY RECALL B0H ISSUED BY TOYOTA THAT ONLY IMPACTS CERTAIN 2011 MODEL YEAR SIENNAS. THIS IS WHERE THE RIGHT HAND FRONT DRIVE SHAFT ASSEMBLY IS IMPACTED. THE VEHICLE OF MY 2011 TOYOTA SIENNA DOES NOT MATCH THOSE VEHICLE IDENTIFICATION NUMBER(S) THAT ARE IMPACTED BY THIS RECALL. MY VEHICLE IS EXHIBITING THE EXACT SAME ISSUE THAT OTHER 2011 TOYOTA SIENNAS ARE RUNNING INTO BUT MY VEHICLE VIN NUMBER IS NOT INCLUDED IN THE SAFETY RECALL. MY VEHICLE HAS 75656 MILES ON IT AND TOYOTA DEALERSHIP WILL NOT FIX THIS SAFETY RECALL WITHOUT ME PAYING FOR IT. I CALLED TOYOTA ABOUT THIS ISSUE (CASE 1710022954) BUT THEY ARE REFUSING TO SEND ME ANY DOCUMENTATION THROUGH EMAIL ON THIS AND REFUSING TO COMPLETELY FIX THE SAFETY RECALL ISSUE ON MY 2011 TOYOTA SIENNA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039484October 25, 2017
ELECTRICAL SYSTEM
SIENNA 2011 LE DEVELOPED PROBLEM WITH THE SLIDING DOOR AFTER 5 YEARS OF USED AND A ABOUT 60K MILES, AFTER WARRANTY EXPIRED. THE LH SLIDING DOOR WORKS SOMETIMES, BUT MOSTLY OPENS HALF WAY AND GET STUCK OR CLOSES AGAIN. I HAVE TO PUSH IT MANUALLY TO GET IT TO OPEN OR CLOSE. THIS PROBLEM SEAMS TO BE PREVALENT IN SIENNA MODELS 2011+. TOYOTA HAS RECALLED MY SIENNA MODEL MULTIPLE TIMES TO ADDRESS MULTIPLE PROBLEMS WITH THE SLIDING DOORS. A TOYOTA DEALER SAID THE MOTOR NEEDS CHANGING AND THE REPAIR WILL COST ABOUT 1800 (ABOUT 1300 FOR A NEW MOTOR.) I AM SURE THE MOTOR FAILED BECAUSE OF THESE MULTIPLE PROBLEMS WITH THE SLIDING DOOR MECHANISMS PUT UNDUE STRESS ON THE MOTOR LEADING TO ITS FAILURE. THEREFORE, TOYOTA SHOULD OWN THIS PROBLEM AND FIX IT WITHOUT CHARGE. THE DEALER FOUND A USED MOTOR FOR 700 FROM LKQ. I FOUND A NEW MOTOR (PART NO 8500608013) FOR ABOUT 760 FROM ANOTHER TOYOTA DEALER ONLINE. USING THESE OPTIONS, I WILL STILL HAVE TO PAY ABOUT 1400-1500 TO FIX A DOOR THAT SHOULD WORK FINE LONGER THAN 5 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039859October 25, 2017
UNKNOWN OR OTHER
THE REAR DOOR LATCH WAS RECALLED AND REPLACED, IT FAILED AGAIN, THE REAR DOOR OPENS BUT THEN DROPS, IT IS A SAFETY ISSUE, I REPORTED TO TOYOTA BUT THEY REFUSE TO FIX IT AGAIN. SERIOUS SAFETY ISSUE STATIONARY.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11035668October 23, 2017
SERVICE BRAKES
RE: TSB # T-SB-0045-14 REV2 SEPTEMBER 19, 2017 FRONT BRAKE VIBRATION WE HAVE BEEN HAVING A FRONT BRAKE VIBRATION PROBLEM SINCE JUNE OF 2016. WE HAVE SPENT MONEY ON NEW BRAKES, ROTORS, CALIPERS, AND TIRES, ALL TO TRY TO STOP THE PROBLEM. JUST A COUPLE WEEKS AGO THE TSP REFERENCED ABOVE WAS BROUGHT TO OUR ATTENTION. WE HAVE BEEN TO OUR LOCAL TOYOTA DEALER AND HAVE BEEN IN CONTACT WITH TOYOTA AND ARE NOT SATISFIED WITH THE RESPONSE. THEY SAY IT IT NOT A SAFETY ISSUE, BUT HOW CAN OVERHEATING BRAKES NOT BE A SAFETY ISSUE? WE WOULD APPRECIATE YOUR LOOKING INTO THE PROBLEM. WE ARE FACING PAYING HUNDREDS OF DOLLARS TO FIX THE PROBLEM THAT THEY SHOULD BE RESOLVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034787October 20, 2017
ELECTRICAL SYSTEM
PASSENGER SIDE SLIDING DOOR STOPPED WORKING AND THE BEEPER IS ON AT ALL TIMES. LOCAL DEALER STATED THAT THE COST OF REPAIR WOULD BE UP TO $3300.00. IS THERE A MORE COST EFFECTIVE OPTION FOR ME?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034481October 19, 2017
ENGINE
I HAD A CATASTROPHIC OIL LEAK ALL OVER MY DRIVEWAY AND GARAGE. RESEACHED HISTORY OF THIS TYPE AND FOUND IT WAS IT WAS A RUBBER HOSE ASSOCIATED WITH OIL TRANSFER (ALSO CALLED THE V V T 1 ACTUATOR HOSE. A VOLUNTARY RECALL ON THIS PART ENDED IN 2013. I WILL HAVE IT FIXED BY A LOCAL CAR REPAIR SHOP BUT IF THIS IS A KNOWN PART FAILURE FOR YEARS, WHY WOULD TOYOTA NOT MAKE A MANDATORY RECALL OF THIS FAULTY PART? MY 2009 TOYOTA SIENNA WHICH I JUST PURCHASED 2 MONTHS AGO WILL NOW HAVE A MAJOR CAR REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034515October 19, 2017
SEATS
THERE IS A RATTLING THAT COMES FROM THE 2ND ROW SEATS. IT IS LOUD AND DRIVING ME CRAZY. I SEE HUNDREDS OF COMPLAINTS ON TOYOTA FORUMS BUT TOYOTA WILL NOT ACKNOWLEDGE THE ISSUE, SOUNDS LIKE I AM DRIVING A CLUNKER INSTEAD OF A $35,000 CAR. I PURCHASED NEW AND THIS HAS BEEN GOING ON FOR SEVEAL YEARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034592October 19, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2013 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 45 MPH, THE DRIVER'S SIDE SLIDING DOOR OPENED. THE CONTACT STOPPED THE VEHICLE AND SWITCHED THE DOOR TO MANUAL OPERATION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE CONTACT TOOK THE VEHICLE TO THE DEALER (GREENFIELD TOYOTA, GREENFIELD, MA, 413-772-0231), BUT THE FAILURE WAS NOT REMEDIED DUE TO A HANDICAP SEAT THAT WAS INSTALLED ON THE FRONT PASSENGER SIDE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WANTED THE HANDICAP SEAT REMOVED BEFORE THE RECALL REMEDY COULD BE PERFORMED. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034588October 19, 2017
STRUCTURE:BODY
WHILE DRIVING HOME FROM THE TOYOTA DEALERSHIP FOLLOWING ROUTINE MAINTENANCE MY DRIVERS SIDE SLIDING DOOR OPENED WHILE TRAVELING AT SPEED. I WENT ONLINE AND LEARNED THERE IS A SAFETY RECALL ISSUED FOR MY VEHICLE FOR THIS PROBLEM. I CALLED THE DEALERSHIP AND SCHEDULED A VISIT TO HAVE THE PROBLEM FIXED. WHEN I ARRIVED THEY REFUSED TO MAKE THE REPAIR BECAUSE I HAD A BRUNO HANDICAPPED SEAT INSTALLED SO THAT MY WIFE, WHO IS HANDICAPPED, COULD ENTER AND EXIT THE VEHICLE. THEY SAID I WOULD HAVE TO HAVE THE SEAT REMOVED BEFORE THEY COULD MAKE THE REPAIR. I CONTACTED THE COM[PANY THAT INSTALLED THE SEAT WHO SAID IT WOULD COST A MINIMUM OF $500 TO REMOVE AND REINSTALL THE SEAT. IT IS TOYOTA'S DOOR THAT IS DEFECTIVE AND I FEEL THEY SHOULD BE RESPONSIBLE FOR ANY COSTS FOR REPAIR. THEIR RECALL NOTICE ALSO STATES REPAIRS WILL BE MADE AT "NO CHARGE" TO THE CUSTOMER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034726October 19, 2017
STEERING
WE HAVE 54K MILES ON OUR VAN AND HEARD A KNOCKING NOISE WHEN WE WOULD MAKE A TURN (RIGHT OR LEFT). I BROUGHT TO DEALERSHIP AND THEY SAID WE NEEDED TO REPLACE THE INTERMEDIATE STEERING SHAFT. THE COST WAS $750. I LOOKED ONLINE AND SEE PREVIOUS RECALLS FOR TOYOTA FOR THIS SAME PROBLEM. I ALSO SEARCHED AND FOUND SEVERAL COMPLAINTS ABOUT THIS SAME PROBLEM WITH NEWER YEAR SIENNAS LIKE MINE. THIS IS OBVIOUSLY A DEFECT THAT IS STILL IMPACTING TOYOTA AND CONSUMERS. TOYOTA WAS NOT WILLING TO LISTEN TO OUR PROBLEM OR HELP IN ANY WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034330October 18, 2017
STEERING
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. WHILE DRIVING 35 MPH, THE STEERING WHEEL BEGAN TO JERK LEFT AND RIGHT INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (ORLAND TOYOTA, 8505 W. 159TH STREET, TINLEY PARK, IL 60487) WHERE IT WAS DIAGNOSED THAT THE INTERMEDIATE STEERING SHAFT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034418October 18, 2017
STRUCTURE:BODY, SEAT BELTS
TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT STATED THAT THE DOOR SPONTANEOUSLY OPENED WHILE THE VEHICLE WAS IN MOTION. THE CONTACT CALLED ANTIAC TOYOTA (1817 AUTO CENTER DR, ANTIOCH, CA 94509) AND WAS INFORMED THAT THERE WAS NO OPEN RECALL OR REMEDY FOR THE FAILURE. IN ADDITION, WHILE DRIVING APPROXIMATELY 75 MPH, THE SEAT BELT SPONTANEOUSLY BECAME UNLOCKED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SEAT BELT BUCKLE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS INCLUDED IN AN UNKNOWN RECALL FOR THE STRUCTURE. THE MANUFACTURER INFORMED THE CONTACT THAT NOTHING COULD BE DONE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034455October 18, 2017
WHEELS
8/20/10 BOUGHT GOODYEAR ASSURANCE TIRES, 80K WARRANTY. 10/3/14 AT 65K TIRES WORN OUT EARLY, REPLACED TIRES WITH MICHELIN DEFENDER TIRES, 90K WARRANTY. 9/14/17 AT 48K TIRES WORN OUT EARLY, ALL 4 AT OUTER EDGE WAS 1 OR 2, BUT REST OF TREDS ARE 3 OR 4. ROTATED AND INFLATED TIRES PER REQUIREMENTS. MANY SIENNA OWNER ARE REPORTING THIS ISSUE. MAJOR SAFETY ISSUE WITH THIS VAN DESIGN TO HAVE TIRES WEAR SO QUICKLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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