Toyota Sienna Complaints

9,048 consumer complaints on file.

#11023938September 18, 2017
UNKNOWN OR OTHER
CRYSTAL TOYOTA DEALERSHIP ON ROUTE 22, GREEN BROOK, NJ DID RECALL WORK ON MY CAR. BUT ITS SAY NOW COVER UNDER MANUFACTURE WARRANTY, OWNER HAS TO PAY FULL AMOUNT AS ITS GOT SALVAGE TITLE OF CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023955September 18, 2017
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2013 TOYOTA SIENNA. WHILE THE VEHICLE WAS STATIONARY, BOTH SLIDING DOORS MALFUNCTIONED. THE CONTACT STATED THAT THE DOORS REMAINED OPEN WHEN PROMPTED TO AUTOMATICALLY CLOSE. IN ADDITION, THE SLIDING DOORS HAD TO BE MANUALLY LOCKED AND UNLOCKED. A DEALER AND THE MANUFACTURER WERE NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023976September 18, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PART DO TO THE REPAIR WAS UNAVAILABLE. THE CONTACT CALLED AN UNKNOWN DEALER AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 11/15/17 *BF UPDATED 11/27/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024004September 18, 2017
EQUIPMENT, AIR BAGS, STRUCTURE
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V858000, 16V340000, AND 11V560000 (STRUCTURE, AIR BAGS, EQUIPMENT). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED THREE MONTHS AGO AND STATED THAT THEY WOULD SEND THE PARTS TO URBANA, IL. A CASE NUMBER WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 11/01/17*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023743September 16, 2017
AIR BAGS, UNKNOWN OR OTHER
TAKATA RECALL. I HAVE WAITED MONTHS FOR TOYOTA TO FIX THIS, WITH NO ACTION. THE RECALL FOR SIDE-PANEL SIENNA DOORS HAS ALSO NOT BEEN ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023608September 15, 2017
UNKNOWN OR OTHER
THE CABLE FOR ONE OF MY POWER SLIDING DOORS SNAPPED. THE DOOR IS THEN DIFFICULT TO USE, AND DOES NOT LOCK IN THE OPEN POSITION. THOSE DOORS ARE TOO DANGEROUS TO NOT LOCK IN WHEN IN THE OPEN POSITION. THIS IS A VEHICLE DESIGNED FOR CHILDREN WHO WOULD BE SEVERELY INJURED IF THE DOOR SLID SHUT ON THEM. THE VEHICLE WAS PARKED AND ONE OF MY DAUGHTERS WAS OPENING THE DOOR WHEN THE CABLE SNAPPED. THE VEHICLE ONLY HAS 50,000 MILES ON IT. THIS IS A CAR DESIGNED FOR CHILDREN! SO FOR THE DOOR TO BE SUDDENLY UNSAFE WHEN THE CAR ONLY HAS 50,000 MILES ON IT SEEMS UNACCEPTABLE TO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023495September 14, 2017
STRUCTURE:BODY
THE DRIVERS SIDE DOOR CHECK ASSEMBLY HAS BROKE. THE METAL IN THE ARM HAS TORN APART AND THE MOUNT TO THE DOOR HAS TORN OFF THE FRAME OF THE DOOR. AFTER RESEARCHING ON THE INTERNET HOW TO FIX IT I HAVE SEEN MULTIPLE PEOPLE WITH THE SAME ISSUE. IT SEEMS THAT THE MOUNTING TO THE DOOR IS WEAK AND HAS A TENDENCY TO FALL APART AND BREAK. NOT HAVING A DOOR CHECK IS DANGEROUS. THIS IS MY WORK VEHICLE AND HAVING THE DOOR SWING OPEN ALL THE WAY ISN'T GOOD. IT CAN DAMAGES OTHER PEOPLES CARS AND IT HAS ME ALWAYS BEING FEARFUL OF IT SWINGING OPEN ALL THE WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023498September 14, 2017
WHEELS
EXCESSIVE TIRE WEAR ON FRONT OUTSIDE TIRES. WHEELS/TIRES HAVE BEEN BALANCED AND ROTATED THEIR WHOLE LIFE. ALIGNMENT OF VEHICLE IS GOOD. TIRES HAVE BEEN CONSTANTLY MONITORED TO REMAIN THE RECOMMENDED PRESSURE OF 36 PSI. LIFESPAN OF TIRES IS SUPPOSED TO BE 60000-80000 MILES. VEHICLE IS CURRENTLY AT 26000, AND TIRES ARE SHOT. THIS IS CLEARLY A FLAWED DESIGN. VEHICLE IS ADULT DRIVEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023307September 13, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CLAREMONT TOYOTA (601 AUTO CENTER DR, CLAREMONT, CA 91711 (909) 542-1828) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019748September 12, 2017
STRUCTURE:BODY:DOOR
TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO SLIDING DOOR OPENING OPERATION ISSUES RECALL NOTICE. *LD THE CONSUMER REQUESTED ASSISTANCE HAVING THE RECALL REPAIR COMPLETED. UPDATED 09/12/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022834September 12, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DASHBOARD STARTED CRACKING IN THE CENTER APPROXIMATELY FIVE YEARS AGO. CURRENTLY, OTHER CRACKS DEVELOPED ALL OVER THE DASHBOARD, INCLUDING THE EDGE OF THE PASSENGER SIDE AIR BAG COMPARTMENT. THE VEHICLE WAS NOT DIAGNOSED BY THE DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT THE EXTENSION OF THE WARRANTY HAD EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022909September 12, 2017
AIR BAGS
TOYOTA SEND ME A RECALL LETTER STILL TRYING TO GET IT FIX NHTSA NO. 16V-340 &17V-006
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019728September 11, 2017
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
2010 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO REAR POWER DOOR MALFUNCTION AND SEEKS REIMBURSEMENT FOR REPAIRS. *LD THE CONSUMER STATED THE WARRANTY WAS EXTENDED, BUT NOT FOR THE 2010 MODEL YEAR. UPDATED 09/11/017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022696September 11, 2017
AIR BAGS
VEHICLE WAS STATIONARY ON A CITY STREET. SRS WARNING LIGHT SUDDENLY BEGAN BLINKING. VEHICLE HAS NEVER BEEN INVOLVED IN A COLLISION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022756September 11, 2017
ENGINE
THE OIL COOLING HOSE POPPED WHILE DRIVING CAR. APPARENTLY THERE WAS A RECALL/SERVICE BULLETIN FOR THIS ISSUE INVOLVING OTHER TOYOTA AND LEXUS VEHICLES. FOR SOME REASON THERE WAS NONE ISSUED FOR THIS VEHICLE. NOW THERE IS ENGINE DAMAGE. TOYOTA DROPPED THE BALL ON THIS ONE. THEY NEED TO BE HELD LIABLE FOR THE DAMAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022513September 10, 2017
STRUCTURE:BODY, SERVICE BRAKES, ENGINE
I MET AN ACCIDENT WHEN A CAR (AT SPEED AROUND 65 MPH) CROSSING THE RED LIGHT COMING FROM MY RIGHT HIT MY CAR AT MY RIGHT FRONT AND NONE OF THE SRS BAGS DID NOT DEPLOY. WE WERE 4 PASSENGERS AT THE TIME OF THE ACCIDENT AND WE ALL HAD MINOR INJURIES. ALL THE SRS BAGS FOR OTHER CAR HAS BEEN DEPLOYED THAT HIT MY CAR. I AM REALLY CONCERNED WE ALL 4 WOULD HAVE BEEN KILLED AND IT HAS BEEN CONSIDERED AS THE FATAL ACCIDENT BY POLICE REPORT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11022357September 8, 2017
SERVICE BRAKES, WHEELS
WE BOUGHT OUR 2015 TOYOTA SIENNA LE ALL-WHEEL DRIVE IN FEBRUARY 2015. AT 16,000 MILES, WE TOOK IT IN FOR MAINTENANCE BECAUSE IT WAS SHAKING DURING BRAKING. WE WERE INFORMED THAT THE ROTORS WERE WARPED AND NEEDING REPLACED. THEY WERE REPLACED. AT 22,000 MILES, THE WHEEL INFLATION SIGNAL KEEPS COMING ON EVERY OTHER DAY AFTER REFILLING AIR INTO ALL TIRES; WE INSPECTED THE TIRES AND FOUND THAT THE TWO REAR TIRES WERE VERY WORN ON THE INNER SIDE OF THE TIRES. WE TOOK IT TO SHEEHY TOYOTA OF FREDERICKSBURG AGAIN FOR MAINTENANCE. WE WERE TOLD THAT IT NEEDED ALIGNMENT AND 4 NEW TIRES. WE WERE ALSO TOLD THAT THE TIRES WOULD NOT BE COVERED BECAUSE FACTORY TIRES FROM DEALERSHIPS WERE NOT COVERED UNDER WARRANTY. BUT THE MAIN CONCERN IS THAT, AT JUST 22,000, THERE'S ALREADY ROTOR ISSUES AND ALIGNMENT ISSUES FROM JUST NORMAL DRIVING. NEVER DROVE IN GRAVEL OR ROUGH ROADS. I BELIEVE THERE'S AN ISSUE WITH THE 2015 SIENNA LINE OF VANS, REGARDS TO BRAKE ROTORS AND ALIGNMENT PROBLEMS. IT'S A BIG SAFTEY CONCERN FOR ME AND MY FAMILY. AND IT'S DISAPPOINTING TO HEAR THAT TOYOTA WILL NOT COVER ALIGNMENT ISSUES, THOUGH THE VEHICLE IS STILL SO NEW. IT COULD HAVE BEEN TRAGIC IF WE DIDN'T CATCH THE WORN TIRES THIS SOON. FOR THE RECORD, WE HAD NEVER MISSED AN OIL CHANGE OR SCHEDULED ROUTINE MAINTENANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022046September 7, 2017
ELECTRONIC STABILITY CONTROL (ESC)
INTERMITTENT VSC ACTIVATION AFTER STARTING THE ENGINE AND DRIVING STRAIGHT FROM A STOP POSITION. THIS CONDITION IS ALWAYS ACCOMPANIED BY THE INSTRUMENT PANEL VSC LIGHT AND AUDIBLE WARNING BUZZER TURNING ON AT THE SAME TIME. BRAKES ACTIVATED AT SAME TIME CAUSING SKID
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021760September 6, 2017
AIR BAGS
MANUFACTURER DID NOT PROCEED WITH THE RECALL YET, BEYOND REASONABLE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021767September 6, 2017
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER SIDE REAR DOOR DID NOT OPEN AND THE CABLE WAS HANGING OUT THE TRACK. THE VEHICLE WAS TAKEN TO THE DEALER VANDERSTEIN TOYOTA IN ROCHESTER NEW YORK FOR A DIAGNOSIS. THE SLIDING DOOR CABLE FRACTURED AND NEEDED REPLACEMENT. THE CONTACT ALSO STATED THAT THE PASSENGER SIDE REAR DOOR EXPERIENCED THE SAME FAILURE LAST YEAR, BUT IN THE RECENT FAILURE, THE LATCH WAS FRACTURED. THE VEHICLE WAS REPAIRED LAST YEAR. THE VEHICLE WAS NOT REPAIRED FOR THE RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT THE VIN DID NOT QUALIFY FOR THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 105,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota Sienna