Toyota Sienna Complaints

9,048 consumer complaints on file.

#11170282January 16, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
THE VAN STRUGGLES TO ACCELERATE. THERE IS NO WAY TO TURN OFF ECO MODE. NO BUTTON IS AVAILABLE. VAN STRUGGLES TO GO UP HILLS , EXCELERATE THRU INTERSECTIONS AND ALWAYS HUNTING FOR GEARS OR STUCK IN A GEAR AND SOUNDS AND ACTS VERY HEAVY ON POWER TRAIN END. THERE IS AN OPTION TO TURN OFF ECO LIGHT.TURNING OFF ECO LIGHT DOES NOTHING BUT HIDE THE PROBLEM. WE NEED AN OPTION TO COMPLETE DISABLE ECO MODE WITH UPDATE OR WITH A BUTTON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170463January 16, 2019
VEHICLE SPEED CONTROL
ON A SNOWY SATURDAY MORNING, MY HUSBAND WAS SLOWLY (DRIVING LESS THAN 5 MPH) PULLING INTO A PARKING SPOT WHILE BRAKING. AS HE SHIFTED INTO PARK, THE VEHICLE SUDDENLY REVVED AND ACCELERATED OVER THE FIVE INCH CURB AND HIT A BUILDING A FEW FEET IN FRONT OF THE CAR. HIS FOOT REMAINED FIRMLY ON THE BRAKE DURING THE INCIDENT. ALTHOUGH THE VEHICLE HAD COME TO A COMPLETE STOP ONCE IT HIT THE BUILDING AND WAS PUT INTO PARK, THE ENGINE CONTINUED TO MAKE A LOUD REVVING SOUND. THE REVVING DID NOT STOP UNTIL THE VEHICLE WAS TURNED OFF.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11166471January 11, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
ON THE AFTERNOON OF JANUARY 10, 2019, MY TOYOTA SIENNA FAILED TO BRAKE AND RESULTED IN A TWO-CAR COLLISION. JUST BEFORE THE ACCIDENT, MY SON WHO WAS SEATED IN THE SECOND-ROW, OBSERVED ON THE MULTI-INFORMATION DISPLAY THAT THE ABS, VSC, AND TRAC WERE DISPLAYING.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11166556January 11, 2019
STEERING, SUSPENSION
THE VSC IS GOING OFF RANDOMLY, IN DRY, SAFE CONDITIONS. ALMOST ALWAYS WHEN I AM TURNING TO THE LEFT IN A LONG TURN. BUT HAS ALSO HAPPENED ON A WINDY ROAD, DRIVING 15MPH OR LESS, ON EVER SINGLE TURN SOMETIMES JUST THE ALARM, LIGHT FLASHING ON DASH & ENGINE DETHROTTLING, OTHER TIMES ADD THE STEERING WHEEL PULLING & BRAKES PUMPING THEMSELVES. WE HAVE HAD IT IN 3 DIFFERENT SHOPS & THE COMPUTER DETECTS NO CODES, ALL PARTS IN QUESTION (SUSPENSION, YAW, ROTATIONAL POSITION SENSOR, ETC) ARE IN GOOD WORKING ORDER, NOTHING LOOSE, WORN OR OTHERWISE NOT FUNCTIONING PROPERLY. WE HAVE HAD THE YAW SENSOR REPLACED AFTER READING MANY OTHER REPORTS OF THIS ISSUE, BUT IT DIDN'T HELP. WE LOVE OUR VAN, BUT IT IS NOW A DEATH BOX. WE NEVER KNOW WHEN THE VSC MALFUNCTION WILL ACTIVATE, MAKING THE CAR UNSAFE TO DRIVE. WHEN WILL TOYOTA ACKNOWLEDGE THIS & HELP OWNERS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166234January 10, 2019
WHEELS
CAR IS BRAND NEW.EXCESSIVE OUTER WEAR ON FRONT TIRES IN ONLY 12000 MILES.GOT NEW TIRES AND DID ALIGNMENT. NOW AFTER 15000 MILES I HAVE THE SAME PROBLEM IN NEW TIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164475January 2, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING, TRACTION CONTROL SYSTEM
TRACTION CONTROL MALFUNCTION. WHILE DRIVING ON CURVY ROADS THERE IS A BEEPING ALARM, STEERING LOCKS UP, BRAKES ENGAGE. THE CAR SEEMS TO THINK THAT THE TRACTION IS OFF. THIS HAS BEEN A PROBLEM FOR OVER A YEAR. NO PROBLEMS DRIVING IN CITY. ONLY HAPPENS ON CURVY ROADS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164506January 2, 2019
STEERING
TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. WHILE DRIVING 60 MPH AND MAKING A LEFT TURN, THE STEERING WHEEL MADE AN ABNORMAL ALARMING SOUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE CONTACT CALLED FRONTIER TOYOTA AT (661) 291-2900 (LOCATED AT 23621 CREEKSIDE RD, VALENCIA, CA 91355) AND LEFT A VOICEMAIL. THE VEHICLE WAS NOT TAKEN TO A DEALER OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 175,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164115December 30, 2018
AIR BAGS
MY 2006 TOYOTA SIENNA SUDDENLY HAS A BLINKING AIRBAG LIGHT 10 DAYS AGO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164118December 30, 2018
STRUCTURE:BODY
IN MY TOYOTA SIENNA 2005 VAN, THE LIFTGATE WOULD GO UP AND THEN SUDDENLY DROP ABOUT A FOOT AND THEN CONTINUE TO CLOSE. THIS HAPPENS IN THE WINTER MORE THAN IN THE SUMMER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163976December 29, 2018
STRUCTURE:BODY
PASSENGER-SIDE POWERED SLIDING DOOR SUDDENLY MALFUNCTIONED; NO PRECEDING ODD NOISES OR OTHER TROUBLE SIGNS. THE DOOR WILL SLIDE BACKWARDS TO OPEN POSITION AND LATCH THERE AS IT SHOULD, BUT UPON BUTTON-PUSH TO CLOSE, IT ROLLS FORWARD ABOUT TWO-THIRDS OF THE WAY, THEN STOPS AND RETRACTS. SAME PROBLEM NO MATTER WHICH OF THE SEVERAL DOOR SWITCHES IS USED. WORSE: THE DOOR CANNOT BE MANUALLY PUSHED BEYOND THE MALFUNCTION POINT TO SHUT IT. I FEAR DAMAGE TO MECHANISM AND DEALER SERVICE DEPARTMENT BACKLASH IF I FORCE IT. OBVIOUSLY NOT SAFE TO DRIVE IN THIS CONDITION. LUCKILY DID NOT OCCUR ON A LONG FAMILY TRIP! CAR MUST BE GARAGED OUT OF WEATHER UNTIL PROBLEM RESOLVED. HERE IS THE ISSUE I WOULD LIKE NHTSA TO CONSIDER: A MOTORIZED DOOR SHOULD HAVE BEEN PROVIDED WITH A BYPASS PROCEDURE WHICH WOULD ALLOW DAMAGE-FREE MANUAL CLOSING FOR ANY AND ALL MECHANISM FAILURES. TOYOTA'S FAILURE TO PROVIDE THIS ALTERNATIVE IS A SAFETY HAZARD TO ITS CUSTOMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163909December 29, 2018
UNKNOWN OR OTHER
1. SPARE TIRE FELL OUT FROM UNDER CAR WHILE DRIVING . 2. DASHBOARD CRACKED A WHITE POWDER IS NOW APPEARING . IF I TAKE IT TO DEALERSHIP I KNOW THEY ARE GOING TO BLAME IT ON THE AGE OF CAR AND CHARGE ME BIG REPAIR BUCKS !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163867December 28, 2018
UNKNOWN OR OTHER
THIS IS A FOLLOW UP TO AN EARLIER COMPLAINT REGARDING THE SLIDING DOORS ON MY 2014 TOYOTA SIENNA NOT CLOSING. THEIR WAS A RECALL AND WARRANTY EXTENSIONS ISSUED. I HAD THE RECALL ISSUE ADDRESSED, WHICH DID NOT FIX THE PROBLEM, SO AFTER SEVERAL MONTHS I WAS FINALLY ABLE TO GET THE LOCAL TOYOTA DEALER TO TAKE CARE OF THE WARRANTY EXTENSIONS ADDRESSED, AND STILL NOT FIXED. I WAS THEN TOLD THAT UNTIL I GET THE HINGES ON THESE DOORS REPLACED THE PROBLEM WILL CONTINUE. SO, AFTER ALL THAT, I AM TOLD THAT THE HINGES ARE THE PROBLEM! THE WARRANTY COVERAGE PROGRAM I PURCHASED DOES NOT COVER THE HINGES (I PURCHASED ONE OF THE BEST WARRANTIES) AND THE HINGES ARE GOING TO COST ME $758. SHOULDN'T THEIR BE A RECALL ON THE HINGES TO ADDRESS THIS PROBLEM? I SURE AM HOPING SO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163496December 26, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
WHEN TURNING CORNERS, THE VSC LIGHT TURNS ON, THE CAR BEEPS, AND THE ABS SYSTEM ENGAGES, CAUSING THE CAR TO BRAKE ON OWN. THIS HAPPENS EVERY DAY, INTERMITTENTLY, AT ALL SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162682December 20, 2018
WHEELS, TIRES
TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA EQUIPPED WITH PRIMEWELL VALERA TOURING II TIRES, SIZE: 235/60R17. WHILE DRIVING, THE CONTACT HEARD AN ABNORMAL TICKING NOISE COMING FROM THE FRONT DRIVER'S SIDE TIRE. THE VEHICLE WAS TAKEN TO TOYOTA OF MUSCATINE (LOCATED AT 3000 N HWY 38, MUSCATINE, IA 52761) WHERE IT WAS DIAGNOSED THAT ALL FOUR TIRES HAD CRACKS AND NEEDED TO BE REPLACED. THE CONTACT CALLED FIRESTONE COMPLETE AUTO CARE AND SCHEDULED A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT REPAIRED. THE TIRE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17T013000 (TIRES). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO CALL THE DEALER. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 86,000. THE TIRE FAILURE MILEAGE AND VIN WERE UNKNOWN. *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162450December 19, 2018
STEERING
TOYOTA 2008 SIENNA LE 2WD POWER STEERING RACK & PINION SEAL FAILED AND LEAKED ON THE PASSENGER SIDE AT 120,000 MILES. THE RACK BOOT TORE AND BROKE AS A RESULT. REPAIR COST IS ESTIMATED AT APPROXIMATELY $2,000. NUMEROUS COMPLAINTS ARE POSTED BY OTHER OWNERS ON THE INTERNET ALL POINTING TO THE SAME DEFECT. IF DRIVERS ARE UNAWARE, OR IF THE DEFECT IS NOT RESOLVED, POWER STEERING COULD FREEZE AND POTENTIALLY CAUSE LIFE THREATENING SITUATIONS. THIS SHOULD REQUIRE A SAFETY RECALL OR EXTENSION OF POWER TRAIN WARRANTY TO COVER THIS ISSUE. FAILURE HAS NOT OCCURRED YET AND WILL TAKE STEPS TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162571December 19, 2018
ELECTRICAL SYSTEM
THE AUTOMATIC SLIDING DOOR CABLE BROKE, AND WE ARE NOW UNABLE TO OPEN THE DOOR. OUR CHILDREN CAN ONLY EXIT THE CAR FROM THE DRIVER SIDE DOOR. WE UNDERSTAND THAT TOYOTA IS REPAIRING CERTAIN MODEL YEARS WITH THIS SAFETY ISSUE, UNDER AN EXTENDED WARRANTY. IF THE PART IS DEFECTIVE, WHY ARE SOME OWNERS COVERED AND OTHERS PAYING $2000 FOR REPAIRS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162002December 17, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V429000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DON MCGILL TOYOTA OF KATY (21555 KATY FWY, KATY, TX 77450, (832) 772-1000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162070December 17, 2018
STRUCTURE:BODY
MY CAR WAS PARKED AS I OPENED THE SLIDING DOOR BEHIND THE DRIVER'S SEAT I HEARD A POP AS THE DOOR OPENED AND THE CABLE THAT OPENED THE DOOR SNAPPED OFF SENDINDING THE DOOR FORWARD. THE END OF THE CABLE WAS CORRODED. I SEE THEY HAVE OTHER DOOR SAFETY PROBLEMS WITH CORROSION I THINK THE CABLE SHOULD BE INCLUDED WITH THE RECALL. SINCERELY. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162105December 17, 2018
ENGINE, POWER TRAIN
VEHICLE STOPPED ABRUPTLY WITH A SHAKE WHILE REDUCING SPEED AT A TRAFFIC SIGNAL. I WAS IN THE MIDDLE OF THE ROAD. A MILD BURNING SMELL CAME OUT FROM THE HOOD. THE CAR WAS SERVICED ONE MONTH BACK AND AS PART OF IT THEY DID 128 POINT( DO NOT REMEMBER EXACT NUMBER ) AND ALL REPORTED ISSUES WERE FIXED. AROUND $1000/- WAS SPENT ON THE CAR. SINCE BATTERY WAS JUST 1 YEAR OLD, I DID NOT EXPECT A PROBLEM WITH THE BATTERY AS WELL. STILL I SWITCHED OFF ALL LIGHTS AND TRIED TO RESTART. THERE WAS NO FURTHER RESPONSE FROM THE VEHICLE. I WAS BLOCKING TRAFFIC FROM BEHIND AND POLICE CAME TO CONTROL TRAFFIC. ONLY OPTION WAS TO TOW THE VEHICLE. I TOOK IT TO THE SAME TOYOTA AUTHORIZED SERVICE CENTER WHERE I DID THE PREVIOUS SERVICE ( I HAD PURCHASED THE CAR FROM THE SAME DEALER ). NEXT DAY TOYOTA SERVICE STAFF CALLED ME AND ASKED DETAILS OF WHAT HAPPENED. BY EVENING THEY SAID THAT SOME SPRING BREAK IN CYLINDER 4 WHICH CLOGGED AT SOME OTHER PART WITHIN THE ENGINE. IN THE PROCESS, THERE ARE SCRATCHES IN OTHER PARTS AND THE ENGINE OIL WAS FILLED WITH METAL PARTS. SENIOR TECHNICIAN SAID THIS IS A MAJOR ISSUE AND THEY HAVE INVITED TOYOTA FIELD ENGINEER TO COME AND INSPECT THE ENGINE AND ASSOCIATED ISSUES. PRELIMINARY ASSESSMENT IS THAT THE ENGINE MIGHT NEED A REPLACEMENT AS CHANGING FEW PARTS MAY NOT BE SUFFICIENT TO KEEP THE VEHICLE SAFE BACK ON STREET. INCIDENT HAPPENED IN CITY STREET AND WHEN THE SPEED WAS LOWERED TO 20. TODAY IS MONDAY, BUT TOYOTA DEALER WHO IS DOING THE SERVICE HAS NOT UPDATED ME YET WITH THE MAGNITUDE OF COMPLETE PROBLEM NOR THE TIME THEY NEED. I AM HEART BROKEN TO HEAR THAT THE ROUGH ORDER MAGNITUDE COST TO FIX THE CAR IS BETWEEN $18K TO $20K.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161692December 15, 2018
UNKNOWN OR OTHER
"TAKATA RECALL" THE CAR IS MOVING SOME EVEN IT'S IN PARK POSITION .LATER THE GEAR SHIFTER BECOME LOOSE NOW I HAVE TO USE EMERGENCY BRAKE EVERY TIME I PARK MY CAR. I CALL THE LOCAL TOYOTA DEALERSHIP TOLD THEM ABOUT THE PROBLEM BECAUSE 05 AND 06,07 ARE HAVING THIS PROBLEM AND THEY SAID YOUR VIN NUMBER IS NOT LISTED ON RECALL. THANKS FOR YOUR HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota Sienna