Toyota Sienna Complaints

9,048 consumer complaints on file.

#11180078February 14, 2019
STEERING
STEERING PROBLEM SOMETIME IT'S HARD TO STEER IT'S DRAGGING IT'S TOO DANGEROUS.I ALMOST GOT AN ACCIDENT BECAUSE THE STEERING DIDN'T REACT WHEN I'M CHANGING LANES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179850February 13, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STARTED TO DECELERATE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE DECELERATED AND STALLED. THE VEHICLE WAS TOWED TO TOYOTA OF ORANGE (LOCATED AT 1400 N TUSTIN ST, ORANGE, CA 92867, (714) 639-6750) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179939February 13, 2019
STRUCTURE:BODY
THE PASSENGER SIDE SLIDING DOOR STOPPED WORKING, IT DOESN'T OPEN AUTOMATICALLY, IT GET STUCK AND I THINK THAT'S A SAFETY ISSUE BECAUSE I HAVE 2 LITTLE KIDS THAT RIDE IN THOSE SEATS. I HIT THE OPEN DOOR BUTTON AND IT DOESN'T DO NOTHING ONLY BEEPS, I HAVE TO GET OUT OF THE VAN AND CLOSE THE DOOR FOR THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176109February 10, 2019
ELECTRONIC STABILITY CONTROL (ESC), STEERING
WHEN ON A CURVE THE TRACTION CONTROL ENGAGES AFFECTING THE BRAKES AND STEERING OF THE VEHICLE. SPEED DOES NOT SEEM TO MATTER, IT HAS ENGAGED AT 10MPH AND AT 65 MPH. LAST STRAW WAS WHEN IT ENGAGED ON THE STRAIGHT AWAY ON THE HIGHWAY AT 65MPH IN THE HIGH SPEED LANE DROPPING THE SPEED DOWN TO 35MPH ALMOST CAUSING A SERIOUS ACCIDENT. IT'S BEEN HAPPENING FOR A COUPLE OF MONTHS AND TWO INDEPENDENT MECHANICS WERE NOT ABLE TO FIGURE OUT THE PROBLEM EVEN AFTER RUNNING A MOVING VEHICLE DIAGNOSTIC. IT WENT OFF A TOTAL OF 18 TIMES IN A APROXIMATE 15 MINUTE, THREE MILE DRIVE WITH THE MECHANIC. AFTER WATCHING MANY VIDEOS, AND COMPLAINTS ONLINE, WHY HASN'T SOMETHING BEEN DONE ON THIS ISSUE THAT HAS BEEN GOING ON FOR OVER EIGHT YEARS NOW? I'M AFRAID TO TAKE THIS VEHICLE ON THE HIGHWAY ANYMORE!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175819February 9, 2019
UNKNOWN OR OTHER
WHEN I RENEWED MY NEW YORK STATE REGISTRATION I RECEIVED A NOTICE THAT I STILL DIDN'T HAVE THE SLIDING DOOR PROBLEM TAKEN CARE OF. WAITING FOR SEVERAL MONTHS FOR AN APPOINTMENT AT FOX IN AUBURN NY TO GET THIS REPAIRED. IS THERE ANOTHER DEALER THAT I CAN TAKE THE VEHICLE TO IN THE AREA?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175789February 8, 2019
SERVICE BRAKES, POWER TRAIN, VEHICLE SPEED CONTROL
WHEN COMING TO A STOP GOING ABOUT 5 MPH TOWARDS A STOP SIGN, MY VAN ACCELERATED INTO TRAFFIC. BECAUSE THE VAN JOLTED ME INTO ONCOMING TRAFFIC, IT ALMOST CAUSED AN ACCIDENT. IT DOESN'T SEEM TO MATTER WHETHER I AM BRAKING OR COASTING, THE VAN WILL ACCELERATE UNCONTROLLABLY.I HAVE TWO CHILDREN AND NOT ONLY AM I PUTTING THEIR LIVES AT RISK, BUT MINE ALSO. I AM NOT ABLE TO DRIVE THIS VEHICLE DUE TO HOW DANGEROUS IT IS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175126February 7, 2019
AIR BAGS, STEERING, AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
TAKATA RECALL AIRBAG WARNING LIGHT CAME ON WHILE DRIVING ON HIGHWAY. HAD DIAGNOSTIC SCAN RAN AND FOUND CODE FOR SQUIB CABLE OR CLOCK SPRING IS BAD. CAR IS ONLY FIVE YEARS OLD WITH A LITTLE OVER 60K MILES. THIS CABLE IS MANUFACTURER BUILT FOR THIS SPECIFIC VAN AND COST ALMOST $700! I CAME IN FOR A RECALL ON MY TAKATA PASSENGER AIRBAGS AND WOUND UP DROPPING MORE MONEY! I HAVE WAITED FOR ALMOST A WEEK FOR RECALL. NOW I'M WAITING LONGER FOR THIS REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174761February 6, 2019
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION, AIR BAGS, SEATS
THE OCCUPANT SENSING SYSTEM DOES NOT RECOGNIZE THAT SOMEONE (FULL GROWN ADULT) IS SITTING IN THE PASSENGER SEAT. THIS PROBLEM IS IDENTICAL TO A PREVIOUS RECALL (NHTSA CAMPAIGN # 13V014000) TOYOTA SAYS THEY DO NOT HAVE TO FIX IT UNDER THE RECALL. PERHAPS THE RECALL DOES NOT COVER ALL OF THE VINS IMPACTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174570February 5, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. AFTER THE CONTACT PLACED THE GEAR IN PARK, SHE COULD NOT SHIFT OUT OF THE PARK POSITION. THE CONTACT SHUT OFF THE VEHICLE AND IT WOULD NOT RESTART. IN ADDITION, THE BRAKE OVERRIDE MALFUNCTION INDICATOR ILLUMINATED AND "VISIT YOUR DEALER" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO POWAY TOYOTA (13631 POWAY RD, POWAY, CA 92064, (858) 486-2900) TO BE DIAGNOSED, BUT THE RESULTS WERE PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,043.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173943February 4, 2019
STRUCTURE:BODY:HOOD
TL* THE CONTACT OWNS A 2017 TOYOTA SIENNA. DURING EXTREMELY COLD WEATHER WITH A WIND CHILL OF APPROXIMATELY MINUS 53 DEGREES, THE VEHICLE'S HOOD WAS AJAR TO JUMPSTART THE VEHICLE. THE CONTACT STATED THAT THE HOOD WAS BENT AND FAILED TO CLOSE PROPERLY. THE VEHICLE WAS TAKEN TO RUDY LUTHER TOYOTA (8805 WAYZATA BLVD, GOLDEN VALLEY, MN 55426 (612) 424-7924) WHERE THE CONTACT WAS INFORMED TO SUBMIT AN INSURANCE CLAIM. THE CONTACT WAS REFERRED TO THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT STATED THAT THE HOOD DESIGN WAS INADEQUATE AND NOT SUSTAINABLE. THE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174318February 4, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING, THERE WAS AN ABNORMAL GRINDING NOISE COMING FROM UNDERNEATH THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE CONTACT NOTICED SMOKE COMING THROUGH THE VENTS AND FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS RESTARTED, BUT THE GEAR SHIFTER FAILED TO MOVE OUT OF PARK. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND LATER TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 168,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11173727February 2, 2019
POWER TRAIN
THE GEAR SHIFTER IS FLOPPING BACK AND FORTH AND I'M AFRAID IT WILL GO INTO NEUTRAL AND CAUSE A HUGE ACCIDENT OR ROLL OUT OF PARK AND HURT SOMEONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173559February 1, 2019
STRUCTURE:BODY
WHEN I OPEN THE LIFT GATE FROM THE CONSOLE OR KEY FOB AND THE OUTSIDE TEMPERATURE IS ABOUT 32 DEGREES OR LESS THE LIFT GATE GOES UP THEN COMES RIGHT BACK DOWN. IF I REPEAT THE OPENING PROCESS SEVERAL TIMES IT FINALLY STAYS UP. I HAVE BEEN HIT SEVERAL TIME BY THE LIFT GATE WHEN I THOUGHT IT WAS OPEN, IT TAKES A LOT OF STRENGTH TO STOP IT ENOUGH TO GET OUT OF THE WAY. WHAT WOULD IT DO TO A CHILD? THIS HAPPENS WHEN THE VEHICLE IS STOPPED AND IN PARK OR IF THE ENGINE IS NOT RUNNING AT ALL. IN MY GARAGE, PARKING LOTS, ETC, WHEREVER THE VEHICLE IS PARKED. THIS STARTED HAPPENING ABOUT 2011 AND CONTINUES GETTING WORSE EACH YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173021January 30, 2019
ELECTRICAL SYSTEM, WHEELS
WHEELS/ TIRES: NEEDED TO REPLACE TIRES AFTER 10,000 MILES ON NORMAL HIGHWAY DRIVING CONDITIONS ELECTRICAL: VEHICLE CONTINUES TO BLOW/POP FUSES WHEN AN ELECTRONIC DEVICE IS PLUGGED INTO THE 12V DC POWER SUPPLY PORT LOCATED UNDER THE RADIO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172680January 28, 2019
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, UNKNOWN OR OTHER
AUTOMATIC DOORS CONTINUING TO MALFUNCTION. I MADE A COMPLAINT TO DEALER ALMOST IMMEDIATLEY AFTER PURCHASE AND PROBLEM PERSISTS...I HAVE HAD MY DOORS REPAIRED SEVERAL TIMES AND I NOW HAVE 2 NON FUNCTIONING DOORS! IT HAS ALSO BEEN REPORTED TO MY CAR DEALER THAT THE REAR PASSENGER DOOR HAS OPENED WHILE I WAS DRIVING ON THE THRUWAY WITH MY CHILDREN.. I HAVE ALSO CALLED TO REPORT THE ISSUE AND TO PUT IN A COMPLAINT TO TOYOTA AND STILL HAVE THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172389January 27, 2019
UNKNOWN OR OTHER
SLIDING DOOR ISSUES - THIS IS A FOLLOW UP TO PREVIOUS COMPLAINTS REGARDING ISSUES I WAS HAVING WITH GETTING THE SLIDING DOORS ON MY 2014 TOYOTA SIENNA FIXED. THE ORIGINAL RECALL DID NOT SOLVE THE PROBLEM, THE TWO WARRANTY ENHANCEMENTS DID NOT SOLVE THE PROBLEM, AND IT WAS FINALLY DETERMINED THAT THE SLIDING DOOR HINGES WERE THE PROBLEM. I REACHED OUT TO TOYOTA MOTOR CORPORATION AFTER HAVING NO LUCK DEALING WITH THE LOCAL DEALERSHIP AND THE GENTLEMEN I WORKED WITH ON MY COMPLAINT WAS EXTREMELY HELPFUL. WE WERE ABLE TO GET THE HINGES REPLACED ON BOTH SLIDING DOORS FOR $140 VS $758 AND THEY ARE NOW WORKING AS THEY SHOULD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172071January 25, 2019
UNKNOWN OR OTHER
THE BLUETOOTH WILL NOT STAYED PAIRED WITH THE PHONE. MEANS THAT DRIVER GETS DISTRACTED AND/OR IS TALKING ON PHONE WHEN IT DISCONNECTS. PRESENTS A HAZARDOUS AND POTENTIALLY UNLAWFUL CONDITION. HAPPENS AT ANY TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172122January 25, 2019
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT, UNKNOWN OR OTHER
THE TRUNK DOOR HAS FAILED. IT DOES NOT STAY UP WHEN YOU OPEN IT WITH EITHER THE REMOTE OR FROM INSIDE THE CAR. THE DOOR WILL OPEN BUT WILL NOT STAY UP... IT FALLS RIGHT BACK DOWN. THE INDICATOR THAT THE DOOR IS OPEN CONTINUES TO BUZZ AS YOU DRIVE BECAUSE WHEN THE DOOR FALLS BACK DOWN-- IT DOES NOT COMPLETELY CLOSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172004January 24, 2019
AIR BAGS
TAKATA RECALL WESTBURY TOYOTA HAS A 2011 SIENNA LE IN SILVER ON SALE ON THEIR LOT. I ADDRESSED THEM VIA EMAIL ABOUT MY CONCERNS ON RECALLS SPECIFICALLY THE TAKATA AIRBAG RECALL. WHEN I ENTERED THE VIN ON THE NHYSA WEBSITE IT SHOWED ONE RECALL 1/9/2019 FOR AIRBAG BUT NO OFFICIAL RECALL NUMBER ASSIGNED TO IT YET. AS SOON AS I EMAILED THEM BACK AT NIGHT AROUND 9 PM I NOTICED THE RECALL NOTICE HAD DISAPPEARED. THE CARFAX ALSO SHOWS 1/24/2019 THAT MANUFACTURE MAINTENANCE WAS CONDUCTED. SO ALL OF A SUDDEN AT 9:30 PM THEY MAGICALLY FIXED THE AIRBAGS!? I'M WORRIED ABOUT THE LEGITIMACY OF THE FIX THEY CONDUCTED AND AFRAID SOMEONE MIGHT GET INJURED SHOULD THEY BUY THIS VEHICLE. PLEASE INVESTIGATE OR REACH OUT TO THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171035January 20, 2019
SEAT BELTS
SEAT BELT GETS STUCKED IN JAMMED AND WON'T RETRACT, EXTREME SAFETY HAZARD. CANNOT DRIVE WITHOUT WORKING SEAT BELT FRONT DRIVER SIDE. THIS HAPPENS FREQUENTLY AND I CAN'T GET IT ON JAM THIS TIME. THIS SHOULD BE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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