Toyota Sienna Complaints

9,048 consumer complaints on file.

#11185976March 11, 2019
UNKNOWN OR OTHER
WHIRRING NOISE COMING FROM BACK OF VEHICLE WHILE IN MOTION - STARTS AT ABOUT 30 MPH - VEHICLE HAS 97,000 MILES. SERVICE CENTER SAYS THE REAR DIFFERENTIAL COUPLER NEEDS TO BE REPLACED. OTHER TOYOTA SIENNA OWNERS ARE REPORTING THIS SAME ISSUE BUT THE PART HAS NOT BEEN RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185608March 10, 2019
SUSPENSION
BOTH FRONT SPRINGS BROKE. PART OF THE LEFT FRONT SPRING CONTACTED THE TIRE, DAMAGING IT. IF VEHICLE WAS DRIVEN IT WOULD HAVE RIPPED THE SIDEWALL AND COULD HAVE RESULTED IN A CRASH. THIS WAS PRECEDED BY A CLANKING NOISE WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185611March 10, 2019
UNKNOWN OR OTHER
2015 SIENNA FUEL DOOR HINGE CRACKED, VEHICLE IS 45 MONTH OLD AND OUT OF WARRANTY PER DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185032March 8, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, SEAT BELTS
I PURCHASED A 2014 TOYOTA SIENNA ON JULY 4TH 2017. SINCE THE DAY I PURCHASED THE VEHICLE I HAVE BEEN HAVING ELECTRICAL PROBLEMS WITH BOTH SLIDING DOORS AND THE TRUNK. TOYOTA STILL HAVEN'T FIXED THE PROBLEMS WITH THE DOORS I JUST DON'T FEE SAFE HAVING MY KIDS AND OTHER PEOPLE KIDS IN THE CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184758March 7, 2019
SEAT BELTS
REAR SEATBELT WOULD NOT RELEASE AND BECAME ONLY TIGHTER WHEN WE TRIED TO RELEASE IT. A CHILD ALMOST SUFFOCATED BECAUSE IT WAS SO TIGHT AROUND HER STOMACH THAT SHE COULD NOT BREATHE. WE HAD TO CUT THE SEAT BELT. NOW, WE ARE MISSING A SEAT BELT AND TOYOTA REFUSED TO ACKNOWLEDGE THAT IT WAS A DEFECT AND/OR REPLACE IT.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11184304March 5, 2019
UNKNOWN OR OTHER
THE INTERIOR OVERHEAD PASSEGER SIDE DOOR BUTTON IS FAULTY AND WORKS INTERMITTENTLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184017March 4, 2019
FUEL/PROPULSION SYSTEM
IMMEDIATELY AFTER PURCHASING THIS NEW 2019 TOYOTA SIENNA I BECAME AWARE OF THE VEHICLE HAVING ACCELERATION PROBLEMS WHILE ATTEMPTING TO ACCELERATE GRADUALLY IN A LOW SPEED/LOW TORQUE SETTING. THIS OCCURS AT WHAT COULD BE DESCRIBED AS PARKING LOT SPEEDS, 5 TO 25 MPH, PRIMARILY, ALTHOUGH THE VEHICLE HESITATES AND THEN LURCHES ALSO AT HIGHER SPEEDS WHEN DOWNSHIFTING TO GAIN TORQUE IN A 30-50 MPH RANGE ALSO. THIS HESITATION, BALKING, AND THEN RAPID LURCHING FORWARD AT LOW SPEEDS HAS CAUSED PASSENGERS TO COMMENT ABOUT "WHIPLASH" AND BEING PUSHED BACK INTO THEIR SEATS WHEN THE VEHICLE DOES ENGAGE WITH UNEXPECTED FORWARD MOTION. THIS VEHICLE WAS PURCHASED ON 2-18-2019. AFTER DRIVING THE VEHICLE FOR A REASONABLE AMOUNT OF TIME AND MILES I CONTACTED OUR SALES AGENT WHO SET A SERVICE APPOINTMENT FOR MONDAY FEB 25, 2019. ON 2-25-2019 I DROVE THE VEHICLE TO THE DEALER'S SERVICE DEPT WITH "MILEAGE IN" OF 250 MI. AND "MILEAGE OUT" OF 251. SERVICE INVOICE NUMBER 784852 STATES THAT THE ECU WAS CALIBRATED AND RESET. UPON DRIVING THE VEHICLE IT BECAME OBVIOUS THAT THE PROBLEMS WERE NO DIFFERENT AND PERHAPS WORSE. ON MARCH 1, 2019 I RETURNED THE VEHICLE TO THE DEALER AND TOOK THE SERVICE MANAGER AND A TECH-EXPERT FOR A RIDE. THE TECH ACKNOWLEDGED THE STALL AND LURCH PHENOMENON AND SAID HE "HAS DEALT WITH THIS BEFORE". THE TECH AND THE SERVICE MANAGER TOLD ME THEY WERE OPENING A CASE WITH TOYOTA FOR POSSIBLE INPUT TO RESOLVE THIS PROBLEM. I BELIEVE THIS A SERIOUS POTENTIAL SAFETY ISSUE AS THE FORWARD LURCHING OF THE VEHICLE COULD RESULT IN SERIOUS INJURY AS A RESULT VEHICLE DESIGN AND ENGINEERING. OTHER TOYOTA OWNERS HAVE DISCUSSED THIS PROBLEM VIA INTERNET FORUMS. IT WOULD APPEAR TO AFFECT 2018 & 2019 SIENNAS WITH "THROTTLE BY WIRE" DESIGN AND THEIR 8 SPEED TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184028March 4, 2019
POWER TRAIN, SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2018 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 45-50 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. ADDITIONALLY, THE VEHICLE DECELERATED INDEPENDENTLY ON OCCASION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. LARRY H MILLER TOYOTA COLORADO SPRINGS (LOCATED AT 5115 NEW CAR DR, COLORADO SPRINGS, CO 80923, (719) 419-5832) WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. THE CONSUMER STATED THE WHILE BACKING OUT OF A PARKING SPACE, THE VEHICLE SUDDENLY STOPPED REVERSING AND THE ENGINE BEGAN TO REV UP AS IF THE GAS PEDAL WAS BEING DEPRESSED. THE VEHICLE WAS PUT INTO PARK AND BACK INTO REVERSE. THE ISSUE RESOLVED ITSELF. THE BRAKING SYSTEM WOULD SHUTTER WHEN IN SNOW OR ICE CAUSING THE VEHICLE TO VIBRATE VIOLENTLY AND LOSE TRACTION. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183819March 3, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
THE VAN HAS SEVERAL TIMES, WITHOUT WARNING, APPLIED THE BRAKES WHILE A LIGHT COMES ON THE DASHBOARD AND A BEEPING SOUND IS HEARD. THE LAST TIME IT HAPPENED MY WIFE WAS MERGING INTO TRAFFIC AND IT CAUSED A DANGEROUS SITUATION. I HAVE RESEARCHED AND FOUND THIS TO BE SOME SORT OF TRACTION CONTROL SYSTEM MALFUNCTIONING. IT SEEMS TO HAVE HAPPENED TO MANY PEOPLE, AND MANY PEOPLE COMPLAIN IT CAN POTENTIALLY CAUSE A LIFE THREATENING SITUATION. THIS PROBLEM HAS CAME ON WHILE NORMAL DRIVING OR IN MY WIFE'S CASE WHILE ACCELERATING TO MERGE INTO TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183349March 1, 2019
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STRUCTURE:BODY
I HAVE A 2006 TOYOTA SIENNA THAT I BOUGHT IN 2009. I HAD TO TURN OFF MY ELECTRICAL RIGHT BACK SIDE PASSENGER DOOR BECAUSE IT SLIDES OPEN BY ITSELF WHILE I'M DRIVING. THE DOOR OPENS AND CLOSES WITH THE PUSH BUTTON BUT DUE TO THE DOOR FLYING OPEN WHILE I'M DRIVING I HAD TO TURN THE AUTOMATIC OPTION OFF. I TAKE MY VEHICLE IN FOR ALL RECALLS BUT I'M NOT SURE IF THIS HAS BEEN ONE OF THEM AND IF IT HASN'T IT SHOULD BE. IT JUST HAPPENS OUT OF NOWHERE AND YOU NEVER KNOW WHEN IT'S GOING TO HAPPEN YOU JUST SEE THE DOOR FLY OPEN IN TRAFFIC. I HAVE KIDS AND A DOG THAT RIDES IN MY VAN ON A DAILY BASIS SO THIS PROBLEM NEEDS ATTENTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182765February 27, 2019
ENGINE
I HAVE A PROBLEM AT SHIFT SOLENOID E MAKE MY CAR JUMP AND NOT SAFE WHEN PARK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182471February 26, 2019
WHEELS
EXTREME TIRE WEAR ON THE OUTSIDE OF THE FRONT TIRES AT 15,000 MILES - REQUIRING IMMEDIATE REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175491February 25, 2019
POWER TRAIN
2018 TOYOTA SIENNA LE. CONSUMER WRITES IN REGARD TO DELAYED ACCELERATION WHICH IS CAUSING TRANSMISSION DAMAGE. *AS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181764February 22, 2019
STRUCTURE:BODY
WHILE PULLING ON THE HANDLE TO OPEN THE DOOR, THE HANDLE BROKE OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181537February 21, 2019
STRUCTURE:BODY
THE PASSENGER SIDE AUTOMATIC SLIDING DOOR CABLE BECAME FRAYED TO THE POINT THAT THE DOOR WOULD NOT OPEN EITHER AUTOMATICALLY OR MANUALLY. THIS IS A SERIOUS SAFETY ISSUE AS CHILDREN CAN GET TRAPPED IN THE VAN AND BE UNABLE TO EXIT IN AN ACCIDENT. A QUICK SEARCH ONLINE SHOWS THAT THIS IS A COMMON PROBLEM WITH THE TOYOTA SIENNA VAN. THE FIX IS VERY EXPENSIVE: THE PART ALONE IS $800 AND IT REQUIRES 5-6 HOURS OF LABOR. THIS SHOULD BE A RECALL ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181710February 21, 2019
ELECTRICAL SYSTEM, SEATS
3RD ROW POWER SEATS ARE MALFUNCTIONING AND ARE OPERATING WHILE VEHICLE IS IN MOTION. MULTIPLE TIMES, AND ON DIFFERENT DAYS, THE POWER SEATS HAVE STARTED TO CLOSE WHILE PASSENGER IS SEATED AND BUCKLED IN THE SEAT. OCCURRED TODAY WHILE ON THE HIGHWAY, AT HIGHWAY SPEED WHILE MY WIFE WAS SEATED IN THE DRIVERS SIDE 2 SEAT SPLIT. THE SEAT STARTED TO CLOSE ON ITS OWN - NO ONE TOUCHED ANY BUTTON AND WE HAD BEEN DRIVING FOR OVER AN HOUR. THE SEAT PUT PRESSURE ON HER UNTIL IT STOPPED IN A PARTIALLY CLOSED POSITION. THE SEAT BUTTONS THEN DID NOT WORK TO REOPEN THE SEAT BACK FOR SEVERAL MINUTES. THIS WOULD BE EXTREMELY DANGEROUS FOR A SMALL CHILD. THIS HAS HAPPENED IN A SIMILAR SCENARIO ON MULTIPLE OCCASIONS AND WE ARE CERTAIN THAT THE POWER SEATS ARE MALFUNCTIONING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181365February 20, 2019
STRUCTURE:BODY, SUSPENSION
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE FAILED AN INSPECTION DUE TO EXTENSIVE RUST, CORROSION, AND HOLES ASSOCIATED WITH THE FRAME (ENGINE CRADLE). AN INDEPENDENT MECHANIC DIAGNOSED THAT THE FRAME, ENGINE CRADLE, AND SUSPENSION ARMS MAY NEED TO BE REPLACED, OTHERWISE THE VEHICLE WAS UNSAFE TO BE DRIVEN AND THE PARTS MAY FRACTURE AT ANY MOMENT. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181415February 20, 2019
SUSPENSION
MY 2013 SIENNA WAS PARKED WITH REMOTE BUTTON USED TO OPEN THE REAR HATCHBACK DOOR. IT WAS OPEN AND WE WERE LOADING UP THE BACK AREA WHEN THE HATCHBACK SUSPENSION FAILED AND THE DOOR CAME DOWN. THIS TRAPPED THE INDIVIDUAL WHO WAS STANDING UNDER IT AND IT TOOK ANOTHER PERSON TO HELP GET IT OFF THEM. IT WAS TAKEN TO THE MECHANIC WHO INFORMED US THE SHOCK WAS BAD AND THAT THERE WERE RECALLS FOR THIS ISSUE. HOWEVER IT SEEMS NOT THE 2013 VERSION WHICH SEEMS TO HAVE THE SAME ISSUE AS THE RECALLED ONE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11180500February 16, 2019
AIR BAGS
THE AIRBAG LIKE CAME ON AND HAS NOT GONE OFF. HAD MECHANIC CHECK IT AND WAS TOLD THAT THE SQUIB CIRCUIT HAD A SHORT AND THAT IF IN AN ACCIDENT AIRBAGS WILL NOT DEPLOY. DEALER SAID IT COULD COST UP TO $2600 TO FIX. AFTER SOME RESEARCH, I HAVE FOUND THAT THERE ARE A LOT OF OTHER SIENNA OWNERS WITH THIS SAME PROBLEM. WHY HAS TOYOTA NOT RECALLED THIS, BECAUSE IT SOUNDS LIKE A MANUFACTURING ISSUE AND CONSUMER SHOULD NOT HAVE TO PAY THAT KIND OF MONEY FOR THERE FAULTY PRODUCT. NOW BECAUSE OF THIS FAULTY EQUIPMENT I HAVE NO CHOICE BUT TO DRIVE AN UNSAFE VEHICLE BECAUSE I CAN NOT AFFORD THAT KIND OF MONEY TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180340February 15, 2019
UNKNOWN OR OTHER
CABLE ON DRIVER SIDE SLIDING POWER DOOR IS DEFECTIVE. DOOR NO LONGER FUNCTIONS PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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