Toyota Sienna Complaints

9,048 consumer complaints on file.

#11161698December 15, 2018
AIR BAGS, UNKNOWN OR OTHER
"TAKATA RECALL" NHTSA REFERENCE ID 16V340 THE SIENNA VIN (XXX) IS ACTUALLY IN SWITZERLAND. I'VE BEEN TOLD BY THE WORKSHOP STANDARD PROCEDURE IS THAT TOYOTA USA HAS TO DIRECT TOYOTA SWITZERLAND TO DO THIS REPAIR. MANY SIENNAS IN THE COUNTRY HAVE BEEN UPDATED THIS WAY. TIL TODAY , I HAVE NOT RECEIVED ANY NOTIFICATION TO PROCEED AND BRING MY SIENNA TO THE SWISS DEALERSHIP FOR THIS PURPOSE. IN ADDITION, THE TWO OTHER RECALLS; >SAFETY RECALL G04 - REMEDY NOTICE CERTAIN 2011 - 2016 MODEL YEAR SIENNA VEHICLES POWER SLIDING DOOR_NHTSA REFERENCE ID16V858 AND, >SAFETY (NON-COMPLIANCE) RECALL B0N - CUSTOMER NOTIFICATION PHASE 2011 AND CERTAIN EARLY 2012 MY SIENNA VEHICLES - TIRE AND LOADING INFO PLACARD AND OWNER'S MANUAL UPDATE SENT TO OWNERS. ASSIST CUSTOMER IF REQUESTED.NHTSA REFERENCE ID 11V560, ARE PENDING. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161412December 14, 2018
STRUCTURE:BODY
MY CAR HAS BOTH SIDES POWER SLINGING DOOR IS UNABLE TO BE OPENED AND CLOSED WHEN COMMANDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161231December 13, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. WHILE DRIVING VARIOUS SPEEDS, THE FUEL DOOR OPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MAC HAIK TOYOTA (2112 GULF FWY S, LEAGUE CITY, TX 77573, (281)-884-3744), BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS OR WARRANTIES FOR THE VEHICLE. THE FAILURE MILEAGE WAS 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160882December 12, 2018
POWER TRAIN
AT APPX 50-60K MILES, MY REAR DIFFERENTIAL BEGAN MAKING A LOUD WHIRRING SOUND. NO SPECIFIC 'TIME' OF FAILURE..JUST A GRADUAL BUZZING NOISE. DIAGNOSED AS A BEARING FAILURE IN A COUPLER FROM THE LOCAL TOYOTA SERVICE DEPT. $2500.00 FIX. RESEARCH SHOWS THE RAV 4 TO HAVE HAD SAME FAULTY PROBLEM, BUT THERE WAS A RECALL FOR RAV 4 OWNERS. WHY NOT A RECALL FOR SIENNAS? ONE WOULD THINK TOYOTA WOULD ASSUME SIENNAS WERE BOUGHT FOR LARGE FAMILIES, PACKED WITH CHILDREN, ETC, AND WOULD PLACE A RECALL FIRST AND FOREMOST. MANY PEOPLE HAVE POSTED ONLINE ON FORUMS AND YOUTUBE ABOUT THIS PROBLEM. I HAVE BEEN CORRESPONDING TO MULTIPLE GROUPS IN ORDER TO BRING MORE ATTENTION AND ACTION TO PROMOTE THIS FAULT AND GET PROPER COMPENSATION TO GET THIS FIXED. THE VEHICLE IS VERY LOUD, EXPECIALLY ON THE HIGHWAY. VERY UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160702December 11, 2018
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE POWER SLIDING DOOR MALFUNCTIONED DUE TO A FRACTURED CABLE. THE CONTACT INDICATED THAT THE DOOR WAS EXTREMELY HEAVY AND COULD ONLY BE OPENED AND CLOSED MANUALLY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (NORTH HILLS TOYOTA, 711 BROWNS LN, PITTSBURGH, PA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160772December 11, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED FOR APPROXIMATELY THREE MONTHS. THE VEHICLE WAS TAKEN TO EAST COAST TOYOTA (181 BROAD STREET, CARLSTADT, NJ 07072) WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE AIR BAG WAS FAULTY AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 202,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11157257December 10, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
PROBLEMS WITH HEAT ACTUATORS / BLEND DOOR RELAYS , ELECTRONICS ,FOUND MANY COMPLAINTS ON LINE THIS ISSUSE ALSO EFFECTS OTHER TOYOTA MODELS , SAFETY HAZARD AS CANNOT GET HOT AIR TO DEFROST ALSO ,HEAT ONE SIDE COLD OTHER SIDE ,IT CHANGES SIDES , BUT HARD TO DEFORST ALSO . DOES WHAT IT FEELS LIKE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11157116December 9, 2018
SERVICE BRAKES
MY VEHICLE 'S VERY HARD BRAKE WITH DTC C1441 , ODOMETER ONLY 25.036 MILEAGE I NEED A LONG DISTANCE TO STOP THE CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156694December 6, 2018
AIR BAGS
I HAD CAR ACCIDENT TODAY AND GOT HI MY LEFT FRONT WND REALLY GOOD AND THE POLICE SEEN MY CAR'S AIR BAG DID NOT GO OFF-IT DIDN'T SHOWS UP.MY FACE GOT HITTED BY STEERING WHEEL.I WAS DRIVING ON CITY OF PUYALLUP WASHINGTON RUNNING 25-35MILES AN HOUR WHEN THE VEHICLE BEHIND ME TOOK OVER IN FRONT OF ME TO CHANGE LANE TO THE LEFT.IT WAS A BIG IMPACT TO MAKE ME TURNED AND BOUNCED AWAY TO RIGHT SIDE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11156417December 5, 2018
ELECTRONIC STABILITY CONTROL (ESC), STEERING
WHILE DRIVING THE VEHICLE AT HIGHER SPEEDS (GREATER THAN 40 MPH) AROUND CURVES, THE SKID INDICATOR SENSOR WILL OCCASIONALLY TRIGGER EVEN ON DRY PAVEMENT WHERE NO SLIPPING IS HAPPENING. THE CAR WILL AUTOMATICALLY DECELERATE AND BRAKE MOMENTARILY. THERE IS OFTEN A CLICKING SOUND IN THE STEERING COLUMN AS WELL. THE VSC WARNING LIGHT OCCASIONALLY COMES ON TOO. MECHANICS ON MULTIPLE OCCASIONS HAVE NOT BEEN ABLE TO FIGURE OUT WHAT IS CAUSING THE PROBLEM. HOWEVER, BASED ON RESEARCH AT TOYOTA BLOGS, IT APPEARS THAT OTHER TOYOTA SIENNA DRIVERS HAVE EXPERIENCED THIS SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156438December 5, 2018
WHEELS
TIRES ON THIS VEHICLE ARE EXPERIENCING EXCESSIVE TIRE WEAR. I BOUGHT THE VEHICLE USED, BUT IT HAD A NEW SET OF TIRES ON IT. THE TIRES HAD TO BE REPLACED AT ABOUT 18,000 MILES DUE TO EXCESSIVE WEAR ON THE OUTSIDE TREAD OF THE TIRES. THE FOLLOWING IS A VIDEO I POSTED ON YOUTUBE DESCRIBING THE PROBLEM: HTTPS://YOUTU.BE/2EOK7U3RAYM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156461December 5, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WAS DRIVING HOME FROM RUNNING ERRANDS, ABOUT A 4 MILE DRIVE AT 35 MILES/HR. AT A STOP LIGHT THERE SEEMED TO BE SOME SORT OF ELECTRICAL SURGE. ALL THE DASHBOARD LIGHTS FLASHED AND THE VEHICLE TURNED OFF. I WAS ABLE TO PUT THE CAR IN PARK AND RESTART IT. THERE WERE NO WARNING LIGHTS ON AFTER RESTARTING THE ENGINE, SO I ASSUMED IT WAS A FLUKE AND CONTINUED ON MY WAY HOME. A LITTLE FURTHER DOWN THE ROAD AT ANOTHER STOP LIGHT IT HAPPENED AGAIN. I PULLED INTO MY DRIVEWAY AND STARTED TO UNLOAD MY CAR WHEN I NOTICED SMOKE EMANATING FROM UNDER THE HOOD. I OPENED THE HOOD TO DISCOVER A SMALL FIRE COMING FROM A LARGE GROUP OF WRAPPED WIRES BEHIND THE BATTERY. I WAS ABLE TO PUT IT OUT QUICKLY WITH A FIRE EXTINGUISHER, BUT THE CAR IS COMPLETELY DEAD AND THE ENTIRE ELECTRICAL HARNESS NEEDS TO BE REPLACED AS WELL AS SOME OTHER NEARBY PARTS. THIS VEHICLE WAS WELL TAKEN CARE OF. THERE IS JUST UNDER 65,000 MILES ON IT AND I BROUGHT IT IN FOR IT'S 60K MAINTENANCE 6 MONTHS AGO (6/11/18). AT THAT TIME THEY ALSO TOOK CARE OF THE RECALLS FOR THE PASSENGER SIDE AIRBAG AND THE POWER SLIDING DOORS. SINCE I WAS ABLE TO CONTAIN THE FIRE QUICKLY, THIS VEHICLE SUFFERED MINIMAL ENGINE DAMAGE, SO I'M WONDERING IF IT SHOULD BE USED FOR INVESTIGATION PURPOSES BEFORE REPAIRS ARE MADE AS IT APPEARS THIS MAY HAVE HAPPENED WITH OTHER TOYOTA SIENNAS THAT SUFFERED MUCH GREATER DAMAGE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11155931December 4, 2018
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
THE TRACTION CONTROL SYSTEM COMES ON WHEN GOING INTO ANY RIGHT TURN. THE ALARM BEEPS AND THE CAR AUTOMATICALLY BRAKES, AND THE GAS PEDAL IS DISABLED SO THAT YOU CAN NOT SPEED UP. THE BRAKING CAN BE SO SEVERE THAT IT WILL REDUCE SPEED FROM 45 MPH TO 25 MPH WITHOUT NOTICE WHICH JERKS THE PASSENGERS VIOLENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156052December 4, 2018
AIR BAGS
AIR BAG FAULT LIGHTS FOR YEARS. DEALER HAS FIXED THIS A NUMBER OF TIMES POINTING TO BAD PLUG CONNECTORS. HAVE REPLACED AIRBAGS OVER THE YEARS WITH SAME PROBLEM. INFORMS ME THAT IT NEEDS NEW AIR BAGS AS THE PLUGS ARE PART OF THE AIR BAG. VERY EXPENSIVE! HAVE LEARNED TO JIGGLE YELLOW AIR BAG CONNECTORS UNDER SEAT TO RESOLVE PROBLEM. DEALER INDICATED THEY ADJUSTED PIN CONNECTORS IN THE PAST? RIDICULOUS AS THE PROBLEM IS OBVIOUSLY IN THE CONNECTOR AND WHY SHOULD I HAVE TO PAY FOR A COMPLETE AIR BAG. SPENT ENOUGH MONEY ON THIS PERSISTENT PROBLEM OVER THE YEARS. PLEASE SEE TOYOTA TSB -1062-10 WHICH ACKNOWLEDGES THIS LONG TIME DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155534December 3, 2018
POWER TRAIN, UNKNOWN OR OTHER
ALL OF THE SUDDEN, AFTER A LONG DRIVE ON HIGHWAY, I PARKED AND FUEL MY CAR AND MY CAR WOULD NOT CHANGE GEARS PROPERLY OR VERY SUDDEN BURST THEN STUCK IN GEAR, THEN AFTER LITTLE WHILE I STOP ON THE SIDE AND NOW IT WON'T DRIVE OR REVERSE OR SOMETIMES WON'T GO PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155200November 30, 2018
SUSPENSION
I AM A DISABLED FEDERAL EMPLOYEE. I HAVE A NEW HANDICAP CONVERSION VAN FROM VMI VANTAGE MOBILITY INT. IT IS NOT SAFE TO DRIVE. THE SUSPENSION IS HORRIBLE
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11154632November 28, 2018
ELECTRICAL SYSTEM
MY PASSENGER SIDE POWER SLIDING DOOR CABLE SNAPPED ON IT, WHEN I WENT TO OPEN IT MONTHS BACK, THE CABLE IS HANGING DOWN ON IT AND I HAVENT BEEN ABLE TO USE MY POWER SLIDING DOOR IN MONTHS! IT SNAPPED ON ME WHEN IT WAS PARKED AND I HAD A LOAD OF GROCERIES I HIT THE POWER DOOR BUTTON AND I SAW SOMETHING FALL FROM THE WINDOW AND IT WOULDNT OPEN OR SHUT. I ACTUALLY HAVE TO HAVE THE INDOOR LIGHT SWITCH OFF BECAUSE THE DOOR WHEN I GO AROUND CORNERS LIGHT WILL COME ON THAT IT ISNT PROPERLY SHUT! ITS A SAFETY HAZARD THAT I CANT AFFORD TO FIX! IT HAPPENED AT 117,000 MILES BACK IN MAY 2018. I WAS TOLD IT WAS GOING TO BE $2,000! I WAS NEVER NOTIFIED OF A EXTENDED WARRANTY ON THESE SLIDING DOORS! NOW IM JUST PAST THE MILEAGE OF 120K AND 9 YEARS? I BOUGHT A TOYOTA MINIVAN IN 2008 FOR SAFETY FOR MY FAMILY. I LOVED THE POWER SLIDING DOOR WHEN I PICKED MY KIDS UP. THIS IS WRONG, MANY OTHER PEOPLE HAVE HAD THIS SAME PROBLEM, AND I NEVER GET A WARRANTY SLIP ON IT, AND IF I WOULDVE KNOWN WHEN IT BROKE, IT WOULDVE BEEN COVERED. BUT NOW ITS TOO LATE?! THATS NOT RIGHT!! THESE CABLES HAVE OBVIOUS DEFECTS, AND SHOULD ALL BE REPLACED WHEN THIS HAPPENS!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154401November 28, 2018
SERVICE BRAKES
BRAKE SHAKING/SHUTTER UPON BRAKING DOWN A STEEP HILL. THE 2015 SIENNA AWD HAS 45,000 MILES. THE SIENNA HAS MOSTLY BEEN DRIVEN ON FLAT TO MILD SLOPED INTERSTATE ROADS THAT DO NOT REQUIRE BRAKING. RECENT INSPECTION BY A TIRE SHOP REPORTS 12/32 REMAINING ON BRAKE PADS SHOWING MINIMAL TO NO WEAR. UPON DRIVING DOWN A STEEP ROAD REQUIRING BRAKING TO CONTROL SPEED THERE WAS VIOLENT SHAKING/SHUTTER IN THE FRONT END. THINKING SOMETHING WAS BROKEN, REDUCED THE SPEED AND USED TRANSMISSION TO CONTROL SPEED TO REDUCE BRAKE APPLICATION. THIS RELIEVED THE VIOLENT SHAKING. CHECKING INTERNET THERE IS A TOYOTA TSB FOR THIS PROBLEM REPLACING BRAKE PADS AND ADDITIONAL WORK. THE PROBLEM HAS TO BE REPORTED TO TOYOTA WITHIN THE 36,000 MILE WARRANTY TO HAVE THE PROBLEM FIXED BY TOYOTA. THIS PROBLEM NEEDS TO BE FIXED BY A SAFETY RECALL WHEN OEM REMAIN ON THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154193November 27, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
THE VEHICLE WAS STATIONARY AND ONE DAY ABS MALFUNCTION LIGHT CAME ON DUE TO FAULTY HARNESS ON A 3 YEAR OLD 35,000 MILE VEHICLE. THIS REDUCES THE ABILITY OF THE VEHICLE TO STOP NORMALLY AS IT SHOULD THIS ALSO DISABLES THE TRACTION CONTROL ON THE VEHICLE. I WAS DRIVING IN RAIN WITHOUT ANY TRACTION CONTROL AND IT WAS SCARY. I CONTACTED TOYOTA AND THEY KEEP STATING THE CAR IS OUT OF WARRANTY. IT IS $500+ REPAIR TO ABS SYSTEM DUE TO THEIR FAULTY PARTS. I JUST NEED THIS TO BE ON THE RECORD INCASE SOMETHING HAPPENS WHILE DRIVING A TOYOTA SIENNA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154285November 27, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2017 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 40 MPH AND ATTEMPTING TO STOP THE VEHICLE, THE BRAKES FAILED. AS A RESULT, THE VEHICLE REAR ENDED THE PRECEDING VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE AIR BAG DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS DAMAGED AND TOWED TO A TOW YARD. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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