Toyota Sienna Complaints

9,048 consumer complaints on file.

#10023938June 28, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
2001 TOYOTA SIENNA LE, MANUFACTURED IN OCTOBER 2000, BOTH BACK SLIDING DOOR HANDLE BUTTONS STICK DURING HOT WEATHER PREVENTING OPENING OR CLOSING OF THE DOOR. IF THE DOOR IS OPEN WHEN THE BUTTON STICKS THEN YOU CANNOT SHUT THE DOOR. IF THE DOOR IS CLOSED WHEN THE BUTTON STICKS THEN YOU CANNOT OPEN THE DOOR FROM THE INSIDE OR THE OUTSIDE USING THE OUTSIDE HANDLE. THE DOORS STAY STUCK UNTIL THE BUTTON POPS BACK OUT USUALLY WHEN THE INSIDE OF THE CAR TEMPERATURE COOLS DOWN. MY CHILDREN HAVE BEEN ABLE TO GET OUT BY GOING THROUGH THE FRONT DOORS OF THE VAN BUT AN ELDERLY PERSON MIGHT NOT BE ABLE TO DO THIS AND WOULD BE TRAPPED IN THE BACK WITH BOTH DOORS STUCK SHUT. THERE IS A SERVICE ADVISORY FOR THIS PROBLEM DATED OCT. 27, 2000 FOR YEARS 1998-2000 BUT THERE IS NOTHING FOR 2001. THE TOYOTA EXTRA CARE PLATINUM EXTENDED WARRANTY WILL NOT COVER THIS PROBLEM BECAUSE IT IS SUPPOSEDLY A BUTTON PROBLEM AND NOT A MECHANICAL PROBLEM. THERE IS ALSO A PROBLEM WITH WATER LEAKING IN THE TRUNK. WE HAVE NOT FIGURED OUT WERE IT IS COMING FROM YET. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025127June 27, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE OIL LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER ON 5/28/2003 AND IT WAS DETERMINED THAT THERE WAS SLUDGE IN THE ENGINE AND IT HAD TO BE REPLACED. THE VEHICLE WOULD NOT FUNCTION WITH THE CURRENT ENGINE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026612June 26, 2003
STEERING, SUSPENSION
VEHICLE PULLED TO THE LEFT WHILE DRIVING. *MR THE STEERING WHEEL NEEDED TO BE ADJUSTED, BOTH LOCK NUT(S) WERE LOOSE AND THE TIE ROD(S) WERE EQUALLY ADJUSTED 1/8 OF A TURN TO COMPENSATE FOR THE STEERING WHEEL, A FOUR WHEEL ALIGNMENT WAS PERFORMED, THE TOE IN AND CAMBER WAS ADJUSTED, AND ALL FOUR TIRES WERE MOUNTED AND BALANCED. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024936June 25, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE BRAKES MAKE A VERY LOUD SQUEAKING NOISE. THE DEALER TOLD THE CONSUMER TO RIDE THE BRAKES FOR A WHILE UNTIL THE RUST CAME OFF. NEW BRAKE PADS WERE PUT ON THE VEHICLE ON 6/5/2003. THE NOISE STILL OCCURS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023581June 23, 2003
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PASSENGER SIDE POWER WINDOW OPERATES INCONSISTENTLY. WILL GO DOWN BUT WILL NOT GO UP. AFTER A SHORT PERIOD OF TIME, WINDOW WILL OPERATE AND GO UP. DEALER REPAIRED 2 YEARS AGO, BUT NEVER OPERATED CORRECTLY BEFORE OR AFTER REPAIR. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024415June 19, 2003
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC, SUSPENSION
LTR FWD FM FHWA RE THEIR DEFECTIVE 2000 TOYOTA SIENNA XLE, THE VAN HAS PROBLEMS WITH ENGINE SLUDGE...*MR THE VEHICLE STARTED TO BLOW BLUE SMOKE AND RAN ROUGH. THE DEALER DISCOVERED ENGINE GEL DEPOSITS. THE MALFUNCTIONING LIGHT HAD COME ON DUE TO THE OXYGEN SENSOR PER DEALER, THE BRAKES SQUEALED WHEN STOPPED AT LOW SPEEDS(PROBLEM CONTINUED), AND PULLED TO THE LEFT. THE DEALER COULD NOT DUPLICATE. THE ENGINE SLUDGE HAD COME BACK AGAIN DUE TO A BURNT HOLE IN THE VALVE WHICH WAS IN THE PISTON. THE TACHOMETER ILLUMINATION APPEARED TO BE OUT AND THE BULB WAS REPLACED. THE CONSUMER REQUESTED REIMBURSEMENT FOR THE HOTEL STAY AND THE VEHICLE RENTAL. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024281June 18, 2003
ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN, TIRES
LTR FWD FM FHWA RE HIS DEFECTIVE 2000 TOYOTA SIENNA XLE THAT EMITS A LOUD BEARING WHINE, THE TRANSMISSION RANDOMLY SHIFTED INTO NEUTRAL. THE TIRES WERE REPLACED 3 TIMES DUE TO TRACKING & PULLING PROBLEMS. *MR THE CONSUMER WAS TOLD BY THE REP THAT 31K MILES ON A MICHELIN WAS ALL TO EXPECT ON THIS VEHICLE. THE VEHICLE WAS ON IT'S FOURTH SET OF TIRES AT 55K MILES. THE TRACKING PROBLEMS WERE RESOLVED ON THE TWO SETS OF FOUR WITHIN THE FIRST 15K MILES. THE VEHICLE DOWNSHIFTED WHEN GOING BETWEEN THE SECOND AND THIRD GEARS. THERE WERE RESULTS FORM AN ENGINE OIL ANALYSIS THAT MAY INDICATE EARLY SLUDGE BUILD UP. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024638June 18, 2003
TIRES
FR 680 02 FIRESTONE TIRE FAILURE ON 2000 TOYOTA SIENNA. *MR LOW TIRE PRESSURE INDICATOR LIGHT CAME ON. DRIVER SIDE REAR TIRE LOST PRESSURE REPEATEDLY. DEALER CLAIMED THERE WAS A NAIL IN THE TIRE. HOWEVER, AT A LATER DATE THE CONSUMER FOUND A BULGE IN THE REPAIRED TIRE. FURTHER INSPECTION REVEALED TIRE HAD SPLIT FROM THE INSIDE. THE TIRE WAS REPLACED WITH A SPARE TIRE. CONSUMER WAS AWARE OF FIRESTONE RECALL AND REQUESTED THAT ALL TIRES BE REPLACED AS WELL AS THE SPARE TIRE. HOWEVER DEALER WAS NOT WILLING TO REPLACE TIRES INCLUDING THE SPARE UNDER WARRANTY. DOT # UNKNOWN. *TT *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024063June 16, 2003
AIR BAGS
NO PARTS AVAILABLE. RECALL ON AIR BAG LIGHT. RECALL NUMBER UNKNOWN. DUTCH MILLER 304-529-2301. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023154June 16, 2003
UNKNOWN OR OTHER
EXTERIOR HANDLE ON REAR HATCH DOOR CRACKED AND BROKE WHICH PREVENTS THE BACK DOOR HATCH FROM BEING OPENED. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023017June 13, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION PREMATURELY FAILS ON 99 SIENNA AFTER 61K MILES. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022876June 11, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN BRAKING OR ACCELERATING THERE WAS A LOUD GRINDING NOISE, TOOK VEHICLE TO DEALER, DEALER SAID THAT ROTORS AND BRAKES NEEDED REPLACING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022772June 10, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHEN APPLYING BRAKES VEHICLE WILL SQUEAL AND MOAN. DEALER HAS INSPECTED VEHICLE AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021310June 9, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING ON I-95 AT 75-80 MPH, THE TRANSMISSION ALL OF THE SUDDEN STOPPED WORKING. THE ENGINE RACES WHEN GAS PEDAL DEPRESS AND NO TRANSMISSION ENGAGEMENT RIGHT IN THE MIDDLE OF THE HIGHWAY. LUCKILY, WAS ABLE TO WEAVE OUT OF HARMS WAY AND COAST TO AN EXIT AND ENOUGH SPEED TO STOP AT A GAS STATION. CALL FOR TOW TRUCK AND TOWED INTO O'STEEN TOYOTA @ BRUNSWICK. LONG WEEKEND PREVENTING ANY CAR RENTAL (ALL CLOSED) AND ENDED UP TAKING A TAXI (58 MILES AWAY) ALL THE WAY TO JACKSONVILLE AIRPORT FOR A CAR RENTAL TO GO BACK TO MELBOURNE, FL. TO TAKE ON VACATION THE NEXT DAY. CAR LEFT AT O'STEEN AND WAS TOLD A RE-MANUFACTURED TRANSMISSION IS REPLACED AND POSSIBLE THOUGHT OF PINION GEAR FAILURE. SINCE THEY CANNOT OPEN UP THE TRANSMISSION FOR ANY DETAIL LOOK AT FAILURE. SERIOUS ACCIDENT CAN OCCUR IN THIS KIND OF FAILURE. LOOKS LIKE A WHOLE LOT OF SAME PROBLEMS SINCE 2000, WHY IS THERE NO EQUIPMENT RECALLS IS BEYOND ME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022721June 9, 2003
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING PASSENGER'S SLIDING DOOR WILL COME OPEN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021153June 6, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
MODEL: TOYOTA SIENNA VAN - XLE YEAR: 1999 MILEAGE : 60600 OTHER OWNERS: THERE ARE MANY OWNERS WHO HAVE THIS ISSUE AS REPORTED IN WWW.CARTRACKERS.COM AND WWW.EDMUNDS.COM - FORUMS. PROBLEM REPORTED: THE SIENNA TRANSMISSION IS DEFINATELY A PROBLEM IN OUR CASE AS MENTIONED BY TOYOTA DEALER AND MANY OTHER OWNERS AT OR NEAR 60K MILES. THIS IS UNCALLED FOR OF A TOYOTA FOR WHICH WE PAY A PREMIUM. I DODNOT SEE ANY RECALLS AND DEALERSHIP CHARGES MAXIMUM AMOUNT FOR LABOU - IN OUR CASE UPTO $3200. DETAILS : WE CURRENTLY HAVE A 1999 (5/1999) SIENNA VAN XLE WITH 60600 MILES. THE VAN HAS BEEN PROBLEM FREE UNTIL 2 WEEKS AGO ON THE HIGHWAY THE CHECK ENGINE LIGHT CAME ON. THE DEALERSHIP'S INITIAL THE DIAGNOSIS INDICATED CELLULOID FAILURE, THEN WE WERE TOLD TORQUE FAILURE AND THEN YESTERDAY THE TRANSMISSION ITSELF. AND WE WERE CHARGED AT EACH - EVEN THOUGH DEALERSHIP PROBABLY KNEW IT IS TRANSMISSION THAT REQUIRES REPLACEMENT. THIS WAS SHOCKING AS IT IS JUST 600 MILES OVER THE WARRANTY.FURTHER RESEARCH OF THIS PROBLEM ON THE INTERNET AND VARIOUS FORUMS AS WELL AS CARTRACKERS.COM IT APPEARS THAT THERE ARE MANY OWNERS WHO HAVE EXPERIENCED IDENTICAL PROBLEMS AT OR NEAR 60K MILES SOME EVEN EARLIER. I HAD BEEN MAINTAINING THE VAN THRU THE SAME DEALERSHIP (E.G. 15K,30K SERVICE ETC.) AND I DONOT TOW BOATS ETC. SO THERE IS NO ABUSE AS CLAIMED OCCASIONALLY. I THINK THERE IS A REAL ISSUE HERE WITH THE TRANSMISSION. HOW COME SO MANY HAVE THE IDENTICAL ISSUES AT OR NEAR 60K MILES. THRU THE FORUMS I GATHERED THAT FEW CASES WERE REPORTED AT NHTSA SITE AS SO MANY CANNOT BE WRONG. THUS I WOULD LIKE JOIN THOSE - WHO HAD SIMILAR ISSUES. THE MANUFACTURER SHOULD TAKE THE CHARGE FOR THE ENTIRE COST OF REPLACING THIS OR SHOULD RECALL ALL THE VANS. WE ARE DISAPPOINTED IN THE PREMATURE FAILURE OF THE TRANSMISSION AS WE BELIEVE THIS TRANSMISSION PROBLEM IS EITHER A MANUFACTURING OR DESIGN DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022413June 5, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE ENGINE HAD TO BE REPLACED DUE TO AN OIL SLUDGE BUILD-UP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022416June 5, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE VEHICLE EXPERIENCED AN OIL LEAKED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021004June 4, 2003
EQUIPMENT:MECHANICAL, ENGINE AND ENGINE COOLING:ENGINE
APPROXIMATELY 5 YEARS AGO WE PURCHASED A NEW 1998 TOYOTA SIENNA BECAUSE WE WANTED A NEW VEHICLE WITH AN EXCELLENT REPUTATION FOR QUALITY AND SERVICE. BECAUSE OF TOYOTA'S REPUTATION, WE PAID APPROXIMATELY $10,000 MORE FOR THE VAN THAN WE COULD HAVE PURCHASED ANY OTHER VAN IN OUR AREA. RECENTLY OUR VAN STARTED EMITTING BLUE SMOKE. WHEN WE TOOK OUR VAN TO OUR LOCAL TOYOTA DEALERSHIP FOR SERVICE THEY SAID THAT THEY COULD NOT FIND THE PROBLEM, AND OFFERED TO TEAR DOWN THE MOTOR AND SEND PICTURES TO TOYOTA WITH A FEE OF ONE HOUR'S LABOR. WHEN WE SCHEDULED THIS SERVICE, AFTER TEARING DOWN THE MOTOR, WE WERE ASKED FOR DOCUMENTATION OF OIL CHANGES. ALTHOUGH WE HAVE HAD THEM DONE REGULARLY, WE DID NOT SAVE THIS PAPERWORK. SINCE WE ARE OUT OF OUR WARRANTY PERIOD, I THOUGHT THIS WAS AN UNUSUAL REQUEST. HOWEVER, AFTER RESEARCHING MY VAN ON THE INTERNET, I REALIZE THAT THIS IS A VERY COMMON PROBLEM WITH MY VAN. UNFORTUNATELY, I DID NOT FIND THIS INFORMATION SOON ENOUGH TO START SAVING ALL OF THOSE OIL CHANGE RECEIPTS. THE OIL IN MY VAN IS VERY THICK, AND WE WERE TREATED AS THOUGH WE NEVER HAD OIL CHANGES DONE. WE WERE TOLD THAT THEY COULD REPLACE THE VALVE COVERS AND CLEAN THE HEADS AND THAT IT MIGHT TAKE CARE OF THE PROBLEM OR WE COULD SPEND $5000 TO PURCHASE A NEW MOTOR FOR A VAN BOUGHT NEW AND STILL BEING PAID FOR! I WILL NO LONGER BE ABLE TO PURCHASE A VEHICLE BASED ON REPUTATION. NOT ONLY WAS THIS A PROBLEM THAT HAS OCCURRED OFTEN, BUT WE WERE NEVER NOTIFIED, AND THEN BASICALLY ACCUSED OF NOT MAINTAINING OUR VEHICLE. WE WERE CHARGED A $75.00 FEE TO FIND THE PROBLEM EVEN THOUGH THE MECHANICS SHOULD HAVE KNOW THIS WAS ON ONGOING PROBLEM THE FIRST TIME THE VAN WAS TAKEN FOR SERVICE. BECAUSE OF THEIR DEFECTIVE MOTOR, I ALSO HAVE NOW LOST THAT "GREAT TRADE IN VALUE" THAT TOYOTA VEHICLES ALWAYS "MAINTAIN". AGAIN, I AM VERY DISAPPOINTED IN MY VAN AND TOYOTA. I PURCHASED MY VAN BECAUSE OF THE HIGH RECOMMENDATIONS GIVEN TO ME, BUT I WILL NOT PASS THIS RECOMMENDATION ON TO OTHERS. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022073June 3, 2003
SUSPENSION
STEERING IS MISALIGNED BECAUSE VEHICLE PULLS EXCESSIVELY TO THE RIGHT WHILE DRIVING. DEALER HAS ATTEMPTED TO CORRECT 6 TIMES SINCE PURCHASE, BUT PROBLEM STILL EXISTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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