Toyota Sienna Complaints

9,048 consumer complaints on file.

#10030860August 5, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE PASSENGER SIDE POWER DOOR HAS BEEN INTERMITTENT FOR SOME TIME BUT USUALLY WORKED AFTER SEVERAL ATTEMPTS. AT A CAR MILEAGE OF 77,000 THE DOOR OPENED AND WOULD NOT CLOSE. IT WAS CLOSED WITH GREAT FORCE BUT LOST CONTROL AND AUDIBLE WARNING SIGNALS.THIS CREATED A SAFETY PROBLEM WITH CHILDREN IN THE REAR SEATS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030732August 4, 2003
TIRES:TREAD/BELT
WHILE DRIVING ON INTERSTATE, RIGHT FRONT TIRE TREAD SEPARATED CAUSING MINOR DAMAGE TO FENDER/BUMPER. TIRE WAS A FIRESTONE MODEL FR 680 SIZE P205 WITH 37K MILES. PREVIOUSLY LEFT FRONT TIRE PARTIALLY SEPARATED BEFORE REPLACED WITH OTHER BRAND TIRE. CALLED FIRESTONE STORE AND MANAGER SAID THIS IS NOT A RECALL. FIRESTONE SHOULD RECALL AS THESE TIRES ARE UNSAFE AND COULD LEAD TO MAJOR DAMAGE OR LOSS OF LIFE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030598August 1, 2003
TIRES:TREAD/BELT, EQUIPMENT
TREAD SEPARATION,D10L DOT PDMO IMGI 1300 09R DOT PDMO IMHR 1300 DETAILS - I PURCHASED THE TWO TIRES SHOWN ABOVE ON 7/7/2000 TO REPLACE TWO OF THE ORIGINAL TIRES. I STILL HAVE THE TWO BUM GOODYEAR TIRES IN MY GARAGE. THIS WAS ON A 2000 TOYOTA SIENA MINIVAN WITH ONLY 9,916 MILES. I PURCHASED IT NEW. ON 8/9/2001 WITH 28,923 MILES I HAD THE TIRES ROTATED, BUT THE TECHNICIAN COULD NOT BALANCE THEM. HE SHOWED ME WHERE THE TREAD OF BOTH TIRES WAS SEPARATING FROM THE BODY. THE GOODYEAR DEALER THAT SOLD ME THE TIRES SAID I COULD GET REPLACEMENT BUT NO MONEY BACK. THUS I KEPT THE TIRES AND WENT TO ANOTHER SHOP. GOODYEAR DEALER WHO SOLD ME THE BUM TIRES: DANIELS TIRE SVC 14200 WHITTIER BLVD, WHITTIER, CA 90605 HONE: (562) 693-7721.TIRE DEALER WHOSE TECHNICIAN IDENTIFIED THE SEPARATION PROBLEM: DISCOUNT TIRE CTR . *AK 14101 WHITTIER BLVD, WHITTIER, CA 90605 PHONE: (562) 698-0503
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031563July 30, 2003
STRUCTURE:BODY
CONSUMER STATED VEHICLE WAS NOT CAPABLE TO TOW A TRAILER WITH SMALL BOAT OF 23OO POUNDS. HOWEVER, THE INSTRUCTION STATE THAT VEHICLE'S CAPABILITY IS UP TO 5000 POUNDS. MANUFACTURER STATED NOTHING THEY COULD DO. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031592July 30, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
CONSUMER STATES THAT SLIDING DOOR LATCH FAILED. DOOR WILL NOT LATCH WHEN CLOSED. CONSUMER HAS TO TIE DOOR TO HOLD IT CLOSED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030453July 30, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
2001 TOYOTA SIENNA VAN.STICKY RIGHT AND LEFT SLIDING DOORS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031631July 30, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE REAR PASSENGER SLIDING DOOR LOCK STICKS, CAUSING DOOR NOT TO OPEN. VEHICLE HAS BEEN TAKEN TO THE DEALER FOR REPAIRS FOUR TIMES. THIS HAS ALSO HAPPENED ON THE REAR DRIVER SIDE SLIDING DOOR. MOST RECENT INCIDENT WAS ON 7/30/2003. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030464July 30, 2003
SEAT BELTS:FRONT, SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
FOR REASONS UNKNOWN TO ME, THE DRIVERS SIDE SEAT BELT ON MY 2000 TOYOTA SIENNA IS TWISTED ALL THE WAY INTO THE ASSEMBLY. IT DOESN'T RETRACT PROPERLY OR LOCK TO RESTRAIN THE DRIVER, AND THE WARNING LIGHT STAYS ON EVEN WHEN THE SEAT BELT IS BUCKLED. I WAS SHOCKED TO FIND OUT THAT SUCH AN IMPORTANT SAFETY MEASURE IS ONLY COVERED BY TOYOTA FOR 5 YEARS/60K MILES, WHILE OTHERS LIKE HONDA HAVE LIFETIME COVERAGE. I BELIEVE THAT THERE MAY BE SIMILAR INCIDENTS LIKE THIS OUT THERE AND I AM CONCERNED ABOUT THE SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030236July 28, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
POWER LOCKING SYSTEM BEHAVES RANDOMLY. DOORS LOCK AND UNLOCK WHILE DRIVING WITH KEY IN IGNITION AND WHILE PARKED WITHOUT KEY IN IGNITION. DEALER HAS BEEN UNABLE TO REPAIR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029058July 24, 2003
VISIBILITY:GLASS, SIDE/REAR
REAR WINDOW SHATTERED SPONTANEOUSLY WITHOUT BEING STRUCK BY ANYTHING AND WITHOUT STRIKING ANYTHING. THIS HAPPENED ON A HOT DAY, WITH WINDOWS CLOSED AND AIR CONDITIONING ON FULL. NO APPARENT CAUSE FOR WINDOW DISINTEGRATING IDENTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029979July 23, 2003
SUSPENSION
CUSTOMER STATED THAT TOWING PACKAGE ON THIS VEHICLE WAS INSTALLED TOO LOW TO THE GROUND. THE TOWING PACKAGE COMPACITY IS LISTED AT 5000 LBS. CONSUMER OWNS A BOAT THAT WEIGHS 2300 LBS, AND WHEN HE HITS A BUMP IN THE ROAD, THE BOTTOM OF THE VEHICLE SCRAPES THE GROUND. MANUFACTURER AND THE DEALER HAVE BEEN NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028733July 21, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, STEERING
MY BRAKES HAVE BEEN SQEALING FOR SOME TIME NOW. I'VE HAD THE ROTORS TURNED, DUSTED, ETC. NOW IT IS AFFECTING MY STEERING. I AM DUE TO TAKE IT IN TO HAVE THIS CHECKED OUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028766July 21, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
MY 2000 TOYOTA SIENNA (VIN # [XXX]) ANTI-LOCK BRAKES HAVE FAILED.I TOOK IT IMMEDIATELY TO TOYOTA. VAN MILEAGE WAS ONLY 66,706. TOYOTA DEALER SAID ABS PUMP MOTOR FAILED. THERE IS NO RECALL....IF I WANTED THIS FUNCTION I COULD PAY FOR THE PART $1,471.00.....LABOR NOT QUOTED.THIS SAFETY FUNCTION WAS ONLY ACTIVATED AUTOMATICALLY 4 OR 5 TIMES SINCE I PURCHASED IT NEW.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028538July 17, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WE CURRENTLY OWN A 1999 SIENNA WHICH HAS HAD TRANSMISSION PROBLEMS FOR ABOUT A MONTH. IT HAS BEEN SERVICED ACCORDING TO THE RECCOMENDED MAINTENANCE, WITH NO TOWING OF ANY KIND. THE VAN HAS 70,000 MILES WHICH IS JUST OVER THE WARRANTY. UPON OUR FIRST CALL TO OUR LOCAL TOYOTA DEALERSHIP, THERE WAS ONLY A STATEMENT FROM A REPRESENTATIVE STATING THE 5 YEAR/60,000 MILE WARRANTY. NO FURTHER ASSISTANCE WAS GIVEN. ALTHOUGH UPON A SECOND CALL, A REPRESENTATIVE STATED THERE WAS A NOTED PROBLEM WITH THE TRANSMISSION AND IT WOULD MOST LIKELY BE COVERED UNDER A RECALL. WE ARE EXTREMELY THANKFUL TO OUR DEALERSHIP AND TOYOTA FOR COVERING THIS OBVIOUS MANUFACTURING DEFECT.WE ALSO FEEL IT EXTREMELY IMPORTANT THAT TOYOTA LIST THE PROBLEM AND RECALL THIS PARTICULAR MODEL AND YEAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10027334July 15, 2003
ELECTRICAL SYSTEM
CONSUMER IS HAVING PROBLEMS WITH AUTOMOBLE, IN THAT WHEN SHE TURNS IT OFF, IT STARTS, AND WHEN SHE PUTS IT IN PARK, IT STARTS UP. SHE TOOK IT TO A MECHANIC, WHO DISCONNECTED THE ALARM SYSTEM, AND THE AUTOMOBILE STOPPED DOING THE ABOVE. SHE STATED THAT THE MECHANIC FOUND ON THE INTERNET THAT THERE WAS AN INVESTIGATION ON THE ELECTRICAL SYSTEM ON THESE CARS, AND THAT WAS THE EXACT PROBLEM SHE WAS HAVING WITH VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026073July 14, 2003
SERVICE BRAKES, AIR:DRUM:SHOES/LININGS
REAR BRAKE DRUMS SQUEAK VERY LOUDLY, PROBLEM FIRST NOTED IN APRIL 03. ACCORDING TO THE TOYOTA DEALER, THE PROBLEM IS IN THE MAKE OF THE DRUMS AND TOYOTA IS STUDYING THE PROBLEM BUT NO TIME FRAME FOR ITS DECISION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025953July 12, 2003
TIRES:TREAD/BELT
FIRESTONE TIRE TREAD SEPERATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025776July 10, 2003
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL, ELECTRICAL SYSTEM:WIRING
ELECTRICAL SYSTEM CONTAINING FUEL INJECTOR RELAY FAILED. FUEL INJECTOR STOPPED WORKING AND CAR LOST POWER ON HIGHWAY. REPLACING RELAY AND FUSE BY DEALERSHIP DID NOT FIX PROBLEM, ENDED UP FAILING AGAIN AFTER BEING RETURNED FROM DEALERSHIP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025436July 5, 2003
SEAT BELTS:REAR/OTHER
SINCE LEASING THE CAR NEW 3 YRS. AGO, WE'VE TAKEN THE CAR BACK TO THE DEALER A COUPLE OF TIMES BECAUSE THE MIDDLE ROW SEAT BELTS LOCK UP. TWO WEEKS AGO WE WERE IN A CAR ACCIDENT, THE FRONT PASSENGER SEAT BELT DID NOT LOCK, ALLOWING THE PASSENGER TO BE THROWN TO THE DASH AND BACK.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10026580July 3, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE PASSENGER'S SLIDING DOOR WILL OPEN AND CLOSE INTERMITTENTLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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