Toyota Sienna Complaints

9,048 consumer complaints on file.

#10020734May 30, 2003
FUEL SYSTEM, GASOLINE
TOYOTA SIENNA SLUDGE & FUEL SYSTEM FAILURE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021772May 28, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
VEHICLE WAS BLOWING WHITE SMOKE OUT, AND WHEN YOU REMOVED THE OIL REFILL CAP THERE WAS A GEL TYPE SUBSTANCE ON IT, THE MECHANIC CALLED IT OIL GEL. TOYOTA KNEW ABOUT THIS AND TOLD CONSUMER THAT THEY ARE NOT MAINTAINING THEIR AUTO, BUT WITH HER VEHICLE THIS IS NOT TRUE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019908May 15, 2003
SERVICE BRAKES, HYDRAULIC
THE REAR BRAKES SQUEAKED EXCESSIVELY WHEN BRAKING. THE DEALER ADVISED THAT THE PROBLEM WAS CAUSED BY THE FEDERAL GOVERNMENT'S CHANGE IN THE WAY MANUFACTURERS MAKE BRAKE SHOES AND WERE UNABLE TO REMEDY THE PROBLEM. THE CONSUMER IS VERY CONCERNED ABOUT THE EFFECTIVENESS OF THE BRAKES. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018701May 14, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I OWN A 2000 TOYOTA SIENNA LE. I NOTICED A COOLANT LEAK. I TOOK IT IN TO A TOYOTA DEALER AND DISCOVERED THE PROBLEM WAS THE LEAK FROM THE COOLING PIPE. THE CAUSE OF THE PROBLEM WAS THE COOLING PIPE WAS RUBBING AGAINST THE POWER STEERING LINE (ACCORDING TO THE SERVICE ADVISOR) AND THE COOLING PIPE WORE OUT. I ASKED IF IT WAS A DESIGN FLAW. HE REPLIED THAT HE NEVER SAW THIS BEFORE, BUT THERE SHOULD BE SOMETHING BETWEEN THE COOLING PIPE AND THE POWER STEERING LINE TO PREVENT THE RUBBING. THIS FIX IS $410 FOR PARTS AND LABOR AND IS NOT COVER UNDER THE EXTENDED WARRANTY SINCE IT IS A PIPE THAT BROKE. I FEEL LIKE THIS IS A DESIGN FLAW BY TOYOTA. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017087May 6, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
1998 TOYOTA SIENNA - COMPLETE AUTOMATIC TRANSMISSION FAILURE ON HIGHWAY AT 67,800 MILES. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017050May 5, 2003
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER WINDOW FAILURE- FIRST DRIVER'S SIDE IN 2002, NOW THE PASSENGER SIDE- HAVE SEEN OTHER COMPLAINTS RE. POWER WINDOW FAILURES IN 2000 TOYOTA SIENNA MADE IN KENTUCKY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016904May 2, 2003
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
OUTSIDE HANDLE FOR REAR LIFTGATE BROKE WHEN I ATTEMPTED TO OPEN. THE LIFTGATE WAS THEN LOCKED AND REMAINED THAT WAY TILL FIXED BECAUSE THERE IS NO INSIDE RELEASE. THIS CREATED SAFETY ISSUE. DEALER INSTALLED NEW HANDLE UNIT AT COST OF $250.00 SAYING "NORMAL WEAR AND TEAR". *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017970May 1, 2003
SERVICE BRAKES, HYDRAULIC
THERE WAS A LOUD SQUEAKING NOISE COMING FROM THE WHEEL WHEN THE CONSUMER APPLIED THE BRAKES. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018012May 1, 2003
SUSPENSION:FRONT
WHILE DRIVING THERE WAS A LOUD CLANKING NOISE COMING FROM UNDERNEATH THE VEHICLE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017700April 28, 2003
TIRES:TREAD/BELT
WHILE DRIVING, ONE OF THE TIRES EXPERIENCED TREAD SEPARATION, WHICH CAUSED THE TIRE TO BLOW OUT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016649April 28, 2003
STRUCTURE:BODY:DOOR, ENGINE AND ENGINE COOLING:ENGINE
WE HAVE A 1998 TOYOTA SIENNA. FOR SEVERAL YEARS WE HAVE HAD PROBLEMS OPENING THE REAR PASSENGER DOORS BECAUSE OF FAULTY SPRINGS ON THE DOOR BUTTONS. NOW THE VEHICLE SPEWS OUT BLUE SMOKE WHEN STARTING UP OR ACCELERATING. THE OIL IS ALSO SLUDGEY. WE TOOK IT TO THE DEALER AFTER HEARING THAT THE BLUE SMOKE PROBLEM IS A RECALL ISSUE, BUT THE DEALER WANTS PROOF OF ALL OIL CHANGES, EVEN THOUGH I CHANGE THE OIL AND FILTER MYSELF. A FRIEND AROUND THE CORNER HAS THE SAME PROBLEMS WITH THE FAULTY DOORS. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016507April 25, 2003
SERVICE BRAKES, HYDRAULIC
THE BRAKES MAKE NOISE WHEN EVER I APPLY THEM. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP FOR REPAIR A COUPLE OF TIMES. FIRST 2 TIMES, THEY SAID NEED SERVICE. THEY DID SERVICE TO CLEAN DUST. EVEN AFTER THAT, THE SOUND DID NOT GO. THEY MENTIONED THIS IS NORMAL FOR ALL SEINNA'S. THEY SAID THE SOUND COMING WHEN METAL PADS HITS METAL RINGS, DRUM. I BELIEVE THE SOUND IS DUE TO DESIGN FAULT OR FAULT MATERIALS. I BOUGHT A BRAND NEW VEHICLE AND ONLY 20000 MILES ON IT. THEY REFUSED TO REPLACE ANY PARTS. THEY SAID THERE IS NO PROBLEM AND EVERY THING NORMAL. I AM DISAPPOINTED IN BUYING A BRAND NEW SEINNA XLE (HIGHER MODEL) AND PAID AROUND $30000. PLEASE HELP ME RESOLVE THE PROBLEM. I CALLED TOYATA CUSTOMER SERVICE. NO HELP FROM THEM. THEY HAVE 100 REASONS TO COVER UP ANY COMPLAINT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016445April 24, 2003
SEAT BELTS:REAR/OTHER
CHILD WRAPPED REAR SEAT BELT AROUND NECK. SEAT BELT WOULD NOT RELEASE. HAD TO CUT SEAT BELT TO RELEASE CHILD. THIS WAS THE REAR SHOULDER HARNESS. CHILD WAS HANGING BY THE NECK. SHOULD NOT HAVE TO FULLY RETRACT SEAT BELT TO HAVE SOME SLACK. I HAVE HAD OTHER PASSENGERS REFUSE TO WEAR THE OTHER SEAT BELTS COMPLAINING THEY "LOCK UP" AND SOMETHING WAS WRONG. A CHILD COULD BE CHOKED TO DEATH. *NLM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10016386April 23, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT, STRUCTURE:BODY:DOOR
FLUID LEAK AROUND THE TRANSMISSION PAN GASKET. REPAIRED 3 TIMES BY 2 DIFFERENT TOYOTA DEALERS. EASY JOB BUT MAYBE IT IS A DEEPER PROBLEM? TRANSMISSION DID NOT SHIFT WHEN COLD FOR ABOUT 2 MILES AFTER THE FIRST AND SECOND TIME IT WAS "FIXED." AFTER THE THIRD TIME TRYING TO STOP THE OIL LEAK, THEY ADJUSTED THE THROTTLE CABLE AND NOW IT SEEMS TO SHIFT MORE NORMALLY IN COLD MORNINGS. SINCE NEW, THE LEFT SLIDING MANUAL DOOR WAS HARD TO OPEN FROM THE INSIDE. AFTER 2 TRIPS FOR "ADJUSTMENTS" THE DOOR IS OPENING CORRECTLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017373April 22, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN THE CONSUMER ATTEMPTED TO BRAKE, THE ABS FAILED, WHICH CAUSED THE VEHICLE TO EXPERIENCE EXTENDED STOPPING DISTANCE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014910April 15, 2003
ENGINE AND ENGINE COOLING:ENGINE
TOYOTA SIENNA ENGINE FIRE. THE CONSUMER INQUIRED WHEN THE RESULTS OF THE FIRE INVESTIGATION WOULD BE PUBLISHED. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015296April 11, 2003
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, SERVICE BRAKES, HYDRAULIC
THE ENGINE DEVELOPED ENGINE GEL DEPOSITS, THE OXYGEN SENSOR AND THE BRAKES SQUEAKED. *AK *JB *TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015704April 11, 2003
SUSPENSION
THE VEHICLE PULLED SEVERELY TO THE LEFT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014125April 8, 2003
TIRES
HAD A RIGHT REAR TIRE (FIRESTONE F 680) DELAMINATE WHILE TRAVELING ON INTERSTATE WHILE DRIVING A 1998 TOYOTA SIENNA LE. TIRE WAS ORIGINAL EQUIPMENT, HAD 35,000 MILES, AND WAS PROPERLY INFLATED (CHECKED NIGHT BEFORE INCIDENT). RESULT OF TREAD DELAMINATION WAS LOSS OF REAR WHEEL WELL COVER AND DAMAGE TO REAR BUMPER. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10012388April 7, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE CONSUMER BELIEVED TOYOTA WAS NOT HONORING THE CUSTOMER SUPPORT PROGRAM AS REPORTED BY OWNERS, IN REGARDS TO OIL SLUDGE BUILD UP IN ENGINES. *AK *JB UPDATED 05/04/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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