Toyota Sienna Complaints

9,048 consumer complaints on file.

#10013931April 3, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
AFTER MY ENGINE REGISTERED "LOW OIL", THE MECHANIC FOUND SIGNIFICANT SLUDGING. IT WAS FLUSHED AND CHANGED AND THEN IN <1000MI THERE WAS NO OIL AGAIN. NOW TOYOTA SAYS THE LEAKS AROUND THE VALVES ARE DUE TO MY "NEGLECT" IN CHANGING OIL. I HAVE THE RECEIPT FROM 4 MOS AGO FOR OIL CHANGE. I ALSO WAS TOLD THEY WOULD NOT CONSIDER PAYING FOR IT BECAUSE IT WAS MY LACK OF OIL CHANGE THAT "CAUSED" THE SLUDGING (DESPITE MY RECEIPT) AND THAT I NEEDED ALL MY OIL CHANGE RECEIPTS FOR THEM TO CONSIDER A CLAIM (2 1/2 YEAR OLD CAR.)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015200March 27, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION, STRUCTURE:BODY:DOOR
PROBLEMS WITH SLIDING DOOR, TRANSMISSION. MR. THE DEALER REPLACED THE TRANSMISSION, THE CONSUMER WAS TOLD IT WAS A MANUFACTURERS DEFECT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014842March 27, 2003
ENGINE AND ENGINE COOLING:ENGINE, TIRES, POWER TRAIN:AUTOMATIC TRANSMISSION
THERE WERE PROBLEMS WITH TRANSMISSION AND TIRE EQUIPMENT. MR THE VEHICLE WAS ON IT'S FOURTH SET OF TIRES DUE TO A TRACKING PROBLEM. THERE WAS A WHINE COMING FROM THE TORQUE CONVERTER PUMP. THE TRANSMISSION SHIFTED TO NEUTRAL ON THREE OCCASIONS. DEALER SAW INDICATIONS OF EARLY SLUDGE BUILD UP IN THE OIL. THE ENGINE MADE NOISES AND VIBRATED. (DAYTON/GOODYEAR) *SCC *NLM *CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011084March 26, 2003
ELECTRICAL SYSTEM
MY VEHICLE EXPERIENCED A DASH BOARD SHORT. *JB
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10012434March 25, 2003
SERVICE BRAKES, HYDRAULIC
THE BRAKES FAILED, WHICH CAUSED CONSUMER TO LOSE CONTROL OF THE VEHICLE, WHICH RESULTED IN AN ACCIDENT. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#565104March 24, 2003
VEHICLE SPEED CONTROL:CABLES
THE ACCELERATOR CABLE BROKE/DISENGAGED, WHILE DRIVING. *TS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10012315March 24, 2003
TIRES
WHILE DRIVING FRONT DRIVERS SIDE LEFT TIRE BLEWOUT. THE DEALER WAS NOTIFIED. *NLM THERE WAS SEVERE VIBRATION AND CONSUMER FOUND THAT THE LEFT FRONT TIRE TREAD HAD SEPARATED. AFTER TRAVELING ANOTHER 65 MILES THERE WAS SEVERE VIBRATION AND THE LEFT REAR TIRE HAD TREAD SEPARATION. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10012238March 21, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE ABS SYSTEM FAILED AND CAUSED THE ABS LIGHT TO ILLUMINATE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011322March 19, 2003
ENGINE AND ENGINE COOLING:ENGINE
DEFECTIVE ENGINE DUE TO MANUFACTURING DEFECT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010657March 18, 2003
TIRES:TREAD/BELT
ROLLOVER OF VEHICLE DUE TO TREAD SEPERATION FROM TIRE. *JB
Crash:
Yes
Fire:
No
Injuries:
8
Deaths:
0
#10010163March 8, 2003
WHEELS:LUGS/NUTS/BOLTS/STUDS, STRUCTURE:BODY:DOOR
VIN [XXX]. ELECTRICALLY OPERATED SLIDING DOOR OPENS AND CANNOT BE CLOSED. DEALER AND IMPORTER DO NOT THINK THEY ARE RESPONSIBLE FOR THIS SAFETY DEFECT (OUT OF WARRANTY). MY DAUGHTER'S SIENNA, VIN [XXX], WHICH IS A YEAR YOUNGER HAS THE IDENTICAL PROBLEM, SO DOES ONE OF HER FRIEND'S SIENNA. I DON'T HAVE THAT VEHICLE'S VIN BUT I COULD GET IT. TOYOTA CLAIMS : NO SAFETY ISSUE, DEFECTS ARE COINCIDENTAL. RIGHT!!! THEIR INVESTIGATORS SHOULD TAKE PROBABILITY 101 AT THEIR LOCAL COMMUNITY COLLEGE. TO TOP IT ALL, THE REPAIR COSTS $750. WHAT AN INSULT! BEFORE I FORGET; MY SIENNA HAD TWO WHEEL MOUNTING STUDS SHEAR OFF. I TORQUE THE NUTS MYSELF WITH A TORQUE WRENCH SET AT 85 LB/FT. I SUPPOSE THIS IS NOT A SAFETY DEFECT EITHER SINCE THERE ARE FIVE STUDS HOLDING THE WHEEL. SINCE THE IMPORTER IS NOT CONCERNED, PERHAPS THEY WILL BE WHEN YOU ADD THIS INFORMATION TO YOUR DATABASE. *NLM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008425March 5, 2003
ENGINE AND ENGINE COOLING:ENGINE
OIL SEALS AROUND SPARK PLUGS FAILED IN BOTH FWD AND AFT BANK OF VALVE COVERS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009680March 3, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE ENGINE LOCKED UP.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008323March 2, 2003
UNKNOWN OR OTHER
TOYOTA SIENNA 1998 PURCHASED IN LATE 1997.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008298March 1, 2003
STRUCTURE:BODY:DOOR
AUTOMATIC DOOR OPENS, BUT WILL NOT CLOSE. OWNERS MANUAL RESCUE INFORMATION DOES NOT WORK. THREE MAJOR AND SEVERAL MINOR FAILURES. DOOR OPENED WHILE ON VACATION AND WAS NOT CLOSED UNTIL WE COULD GET AWAY FROM THE BEACH. TODAY OPENED DOOR IN RAIN STORM AND IT WOULD NOT CLOSE. HAVE TAKEN IT IN UNDER WARRANTY REPAIR WAS LUBRICANT. TODAY TOOK IT IN AND THEY WANT 70.00 DOLLARS TO DIAGNOSE THE PROBLEM PLUS REPAIR. THEY CLOSED IT AGAIN WITH MASSIVE LUBRICATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005870February 15, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE, WITH NO ONE IT IT BUT RUNNING, SHIFTED OUT OF PARK AND INTO REVERSE (AFTER STANDING STILL FOR AT LEAST A FULL MINUTE OR TWO). VEHICLE BACKED DOWN DRIVEWAY CAUSING DAMAGE TO VEHICLE AND HOUSE. I'M NOT A CARELESS PERSON, SO I CHECKED YOUR DATABASE AND SEE THIS HAS HAPPENED TO OTHERS.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10005510February 8, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
PREMATURE AUTOMATIC TRANSMISSION FAILURE. MY SIENNA WAS MAKING A WHINING NOISE AT LOW SPEEDS. TOOK TO DEALER AND FOUND OUT I WOULD NEED A NEW TRANSMISION. WARRANTY EXPIRED AT 60,000 - TRANSMISSION FAILED AT 67,000. SHARDS OF METAL PRESENT IN DRIP PAN. VEHICLE WAS WELL-MAINTAINED AND SERVICED AT TOYOTA DEALER AT SPECIFIED SERVICE INTERVALS. I AM JUST LUCKY IT DID NOT FREEZE UP WHILE DRIVING ON THE HIGHWAY LIKE SO MANY OTHERS HAVE EXPERIENCED. THERE IS A PROBLEM WITH TRANSMISSIONS IN 2000 SIENNAS AS IS EVIDENCED BY ALL THE COMMENTS AND COMPLAINTS ON VARIOUS INTERNET SITES. DEALER AND MANUFACTURER REP DID GET THE PRICE DOWN SIGNIFICANTLY; HOWEVER, I FEEL THE MANUFACTURER HAS A DEFECT AND SHOULD ISSUE A RECALL OR RE-IMBURSE ALL THE PEOPLE WHO HAVE EXPERIENCED THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005378February 5, 2003
STRUCTURE:BODY:DOOR
BOTH THE SLIDING DOORS HAD BEEN RATTLING SINCE I BOUGHT THE VAN. THE DEALER SAID THAT I WOULD NEED TO REPLACE THE DOOR HANDLES WITH COMPLETE ASSEMBLY, WHICH I DO NOT PLAN TO SPEND MY MONEY FOR. I BELIEVE IT IS MFR'S RESPONSIBILTY TO FIX THEM. ALSO I HAD REPLACED THE REAR DOOR LATCH THAT IS APPARENTLY MADE OF VERY CHEAP PLASTIC AND HAD BROKE OFF. ALL THE FRONT DASH VENTS FIRST CRACKED AND BROKE OFF WITHIN THE SECOND YEAR, NONE OF WHICH WAS COVERED UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005292February 4, 2003
STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
07-08-01 34 MILES STEERING FAILURE TOWED TO DEALERSHIP. 01-29-03 7552 MILES STEERING FAILURE TOWED TO DEALERSHIP. AFTER SLOWING DOWN AT TOLLS,FAILS TO ACCELERATE,LOUD NOISE FOLLOW. WET/RAINY SURFACE,FRONT TIRES SPIN AT TAKE-OFF. WIND NOISE VERY PROMINENT ON HIGHWAYS. RIGHT FRONT PASSENGER LOCK DOES NOT LATCH/UNLATCH AT TIMES. REAR HEATER IS DEFECTIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005062February 1, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED WHILE DRIVING. MY CAR IS A 2000 TOYOTA SIENNA WITH 24000 MILES. THE DEALER REPLACED THE TRANSMISSION QUICKLY AND THE CAR IS STILL UNDER WARRANTY. HOWEVER, I FOUND FROM ONLINE WEB SITE THAT THE TRANSMISSION FAILURE IS A COMMON PROBLEM AMONG 2000 TOYOTA SIENNAS. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota Sienna