Toyota Sienna Complaints

9,048 consumer complaints on file.

#10142788November 15, 2005
TIRES
1. RUN-FLAT TIRES GET FLAT SIGNIFICANTLY MORE OFTEN THAN REGULAR TIRES. 2. THE LOW PRESSURE LIGHT DOES NOT ALWAYS GO ON WHEN THE TIRE IS FLAT AND OFF WHEN THE TIRE IS NOT FLAT. 3. THE TIRES GET WORN OUT AFTER AROUND 12K HIGHWAY MILES AND ARE EXPENSIVE TO REPLACE. 4. MOST OF THE SHOPS DO NOT HAVE THE EQUIPMENT TO HANDLE THE TIRES. SPECIALIZED PLACES HAVE TO WAIT LONG TO ORDER THE TIRES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142453November 11, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE EXTERIOR HANDLE OF THE FRONT DRIVER'S DOOR WAS BROKEN WHILE I WAS OPENING THE DOOR. THE EXTERIOR HANDLE CONSISTS OF A METAL HOLDER AND A THIN PLASTIC PLATE. THE PLASTIC PLATE BROKE IN MORE THAN TWO PLACES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141619November 3, 2005
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES
THE VAPOR VALVE, WHICH USUALLY STOPS THE REFUELING WHEN THE GAS TANK IS FILLED UP, HAS BEEN FAULTY. IN ESSENCE, WHEN TRYING TO FILL UP A GAS, THE PRESSURE IN THE GAS TANK BUILDS UP AND STOPS THE GAS PUMP FROM REFUELING EVERY 1 TO 2 GALLONS IT HAS TAKEN US MANY GARAGE VISITS, INCLUDING TOYOTA DEALERS, TO IDENTIFY THE PROBLEM CORRECTLY. TOYOTA USA REFUSED TO COVER THE PROBLEM SINCE THEY CLAIMS THAT OUR CAR IS OUT OF WARRANTY (TOYOTA SIENNA LE 2001). WE ONLY CONTEND THAT THIS DEFECT WAS DUE TO THE FAULTY ORIGINAL INSPECTION AT THE FACTORY AND ASK THAT TOYOTA SHOULD BE RESPONSIBLE FOR ITS OWN PRODUCTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141554November 2, 2005
SEAT BELTS:FRONT:RETRACTOR
WHILE AT A COMPLETE STOP, MY VEHICLE WAS STRUCK AT THE SEVEN O'CLOCK POSITION. DURING THE ACCIDENT, THE SEAT BELT RETRACTORS ALLOWED THE BELT WEBBING TO EXTEND BEYOND 25 MM WITHOUT RESTRAINING THE OCCUPANTS. ALL SEAT BELTED OCCUPANTS STRUCK THE VEHICLE INTERIOR DIRECTLY IN FRONT OF THEIR PROSPECTIVE POSITION. THE FORCE OF ACCELERATION AND SUBSEQUENT SECONDARY IMPACT WAS SUFFICIENT TO CAUSE MODERATE FACIAL LACERATIONS. ELR PERFORMANCE IS BELIEVED TO BE NON-COMPLIANT WITH CFR TITLE 49 PART 571.208 - 571.209 OF THE FEDERAL MOTOR VEHICLE SAFETY STANDARDS AND REGULATIONS. *NM
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10141601November 2, 2005
TIRES, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
2004 TOYOTA SIENNA EQUIPPED WITH RUN FLAT TIRES. HAD TIRES PUT ON BY TOYOTA ON FRIDAY OCT. 28. SUNDAY OCT. 30 WHILE DRIVING ON HIGHWAY HAD A TIRE BLOWOUT CAUSING $2226.00 DAMAGE TO CAR. PRESSURE WARNING SYSTEM DID NOT WORK OR WAS NOT SET BY TOYOTA WHEN TIRES WERE MOUNTED ON FRIDAY. IF THE PRESSURE WARNING HAD BEEN WORKING WE WOULD HAVE KNOWN THERE WAS A PROBLEM WITH THE TIRE AND HAD IT FIXED. NOT KNOWING THERE WAS A PROBLEM WITH THE TIRE LED TO THE TIRE BLOWING OUT. HAD VAN TOWED BACK TO TOYOTA AND EXPLAINED WHAT HAD HAPPENED AND THEY BASICALLY TOLD US WE HAD RUN OVER SOMETHING AND THAT WE WERE GOING TO PAY FOR DAMAGE. TOYOTA WAS UNWILLING TO ACKNOWLEDGE ANY RESPONSIBILITY IN THIS MATTER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141420November 1, 2005
TIRES:TREAD/BELT
MY WIFE AND I PURCHASED A 2004 TOYOTA SIENNA LIMITED AWD WITH DUNLOP RUNFLAT TIRES AS FACTORY EQUIPMENT. WE CURRENTLY HAVE 19,700 MILES ON THE VEHICLE AND HAVE BEEN ADVISED BY OUR DEALERSHIP THAT THE TIRES ARE WORN TO THE POINT THAT THEY ALL NEED TO BE REPLACED IMMEDIATELY. WE HAVE CONTACTED BOTH TOYOTA AND DUNLOP WITH NO ASSISTANCE FROM EITHER SOURCE TO DATE. IT IS A WELL KNOWN FACT, STATED ALL OVER THE INTERNET, THAT THERE ARE SERIOUS PROBLEMS WITH THESE TIRES YET FOR SOME REASON NEITHER TOYOTA OR DUNLOP ARE BEING HELD ACCOUNTABLE FOR THE FAULTY AND DANGEROUS TIRES ON THESE VEHICLES. APPARENTLY THEY ARE WAITING FOR PEOPLE TO BE INJURED OR KILLED BEFORE STEPPING FORWARD AND TAKING RESPONSIBILITY! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141342October 31, 2005
ELECTRICAL SYSTEM
WHEN I TRIED TO START MY 2000 TOYOTA SIENNA MINIVAN LAST WEEK, IT DID NOT START NORMALLY AND IT MADE A STRANGE NOISE. I TURNED OFF THE IGNITION, AND THE NOISE CONTINUED. I REMOVED THE KEY FROM THE IGNITION AND THE CAR CONTINUED TO MAKE NOISE. IT APPEARED THAT THE CAR WAS STILL TRYING TO START, EVEN THOUGH THE KEY WAS NO LONGER IN THE IGNITION. THE CAR WAS MAKING A CHUGGING NOISE - THAT MIGHT HAVE SOUNDED LIKE IT WAS RUNNING TO SOMEONE NOT FAMILIAR WITH THE CAR. I DID NOT KNOW HOW TO GET THE CAR TO STOP. I CALLED FOR A FRIEND TO COME AND HELP. HE ARRIVED APPROXIMATELY FIVE MINUTES LATER - THE CAR WAS CHUGGING CONTINUOUSLY ALL THIS TIME AND MY GARAGE (WHERE THE VAN WAS PARKED) WAS STARTING TO SMELL. MY FRIEND ATTEMPTED TO TURN THE VAN ON AND OFF AGAIN - THIS HAD NO EFFECT. HE OPENED THE HOOD, (THERE WAS SOME SMOKE) AND EVENTUALLY DISCONNECTED THE BATTERY USING A WRENCH - THIS FINALLY STOPPED THE VAN. HE BELIEVES THAT A FIRE WOULD HAVE STARTED HAD HE NOT DISCONNECTED THE BATTERY. THE VAN WAS TOWED TO A TOYOTA DEALERSHIP, WHERE THEY REPLACED THE STARTER. THEY SAID THAT THE STARTER MUST HAVE SHORTED OUT AND THAT IT WAS A GOOD THING THAT WE DISCONNECTED THE BATTERY. THIS HAPPENED IN MY GARAGE IN MY HOME AS I WAS ABOUT TO TAKE MY CHILDREN TO SCHOOL. I AFRAID THAT THIS DEFECT COULD HAVE CAUSED A SERIOUS FIRE, DAMAGE TO MY HOME AND POSSIBLY SERIOUS INJURY TO MY CHILDREN AND MYSELF. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141213October 29, 2005
TIRES
OUR 2004 TOYOTA SIENNA HAS RUN-FLAT DUNLOP TIRES THAT ARE WEARING PREMATURELY AT AROUND 13000 MILES. THE PROBLEM IS THAT THE TOYOTA DEALERSHIP THAT SERVICES OUR CAR DOES NOT WANT TO ADMIT THAT THERE IS A PROBLEM WITH THESE TIRES. THIS HAS PROLONGED OUR REPLACEMENT OF THE TIRES WHICH HAS PUT OUR FAMILY AT RISK FOR PERSONAL INJURY SHOULD THE TIRES FAIL SUDDENLY. WE SHOULD HAVE REPLACED THE TIRES 1000 MILES AGO BUT DID NOT BECAUSE THE TOYOTA DEALERSHIP WOULD NOT TELL US THAT THEY NEEDED TO BE REPLACED AFTER 3 SERVICE VISITS FOR ISSUES RELATED TO THE TIRES(MOST LIKELY BECAUSE OF A FEAR THAT THEY WOULD HAVE TO PAY TO REPLACE THEM AT SUCH AN EARLY TIME). THIS IS A NATIONAL PROBLEM AND THESE TIRES NEED TO BE RECALLED BEFORE YOU START TO RECEIVE COMPLAINTS ASSOCIATED WITH PERSONAL INJURIES AND DEATHS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140904October 27, 2005
TIRES, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
HAVE HAD THREE FLAT TIRES THAT HAD TO BE REPLACED ON MY 2002 SIENNA AWD VAN WITH 11000 MILES ON IT. THE TIRES ARE THE OEM BRIGESTONE RUN-FLAT TYPE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140925October 27, 2005
TIRES, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TIRE PRESSURE MONITOR NOT FUNCTIONING PROPERLY- MULTIPLE TIMES CONCERNS OF BLOWOUT. PREMATURE/UNEVEN TIRE WEAR ON RUN FLAT TIRES. SELF MONITORING OF AIR PRESSURE AND REPLACEMENT OF TIRES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140955October 27, 2005
TIRES
I PURCHASED A 2004 TOYOTA SIENNA AWD XLE IN APRIL OF 2004 EQUIPPED WITH DUNLOP SP SPORT 4000 DSST RUN-FLAT TIRES. AFTER ONLY 8900 MILES ON THE VEHICLE I DISCOVERED I HAD A FLAT TIRE. I WAS TOLD BY TWO TIRE DEALERS THAT ALL FOUR TIRES NEED TO BE REPLACED DUE TO TREAD WEAR. AFTER DOING SOME RESEARCH, I DISCOVERED THIS IS A COMMON PROBLEM WITH THIS TIRE MODEL ON THE 2004 TOYOTA SIENNA AWD XLE. TOYOTA'S RESPONSE HAS BEEN THAT THE TIRES ARE WARRANTED THROUGH THE MANUFACTURER AND THAT I NEED TO CONTACT THE MANUFACTURER. THE LOCAL AUTHORIZED DUNLOP DEALER HAS OFFERED TO REPLACE THE TIRES AT $60/EA PLUS $15 INSTALLATION/EA. HOWEVER, I DON'T FEEL SAFE DRIVING ON THESE TIRES AFTER READING ALL THE INCIDENCES OF TIRE FAILURE. TOYOTA IS SUGGESTING AS AN OPTION THAT I CONVERT TO REGULAR/CONVENTIONAL TIRES, WHICH WOULD ALSO MEAN CONVERTING THE VEHICLE TO CARRY A SPARE AND LOSE THE SPACE FOR THE SEVENTH PASSENGER (THE VEHICLE IS CURRENTLY NOT SET UP TO CARRY A SPARE). I DON'T KNOW YET HOW MUCH THIS IS GOING TO COST ME OR IF TOYOTA WILL COVER ALL OR SOME OF THE COST. THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION SHOULD INVESTIGATE AND DETERMINE WHETHER THE DUNLOP SP SPORT 4000 DSST TIRES ARE SAFE OR WHETHER THEY SHOULD BE RECALLED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140690October 25, 2005
AIR BAGS
I BOUGHT A BRAND NEW TOYOTA SIENNA FROM PIERCEY TOYOTA LOCATED AT 2108 N. FIRST STREET SAN JOSE, CA 95131 ON JUNE 21, 2005. THE AIR BAG LIGHT WAS FLASHING AT THE FIRST TIME WE DROVE IT HOME. I TOOK THE CAR BACK TO THE DEALER ON JUNE 22, 2005 AND THEY FIXED IT. THEY REPLACED MY CAR'S ECU WITH A NEW ONE. I HAVE NOT HAD A PROBLEM WITH THE AIR BAG LIGHT SINCE THEN. HOWEVER, MY QUESTION IS HOW CAN THEY DELIVERED A BRAND NEW CAR WITH AIR BAG PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140614October 24, 2005
TIRES
DT: THE CONSUMER STATED THAT THE VEHICLE EXPERIENCED TWO FLAT TIRES. THE FIRST WAS ON APRIL 2005 WHILE TRAVELING AT A HIGH RATE OF SPEED. THE VEHICLE BECAME HARD TO MANEUVER, THE RIDE WAS DANGEROUSLY ROUGH, AND THE TIRE INDICATOR LIGHT CAME ON. THE FLAT WAS ON THE DRIVER'S SIDE FRONT TIRE. THE CONSUMER THEN REALIZED THAT THE VEHICLE DID NOT HAVE A SPARE TIRE. THREE WEEKS LATER SECOND TIRE HAD A FLAT. THIS OCCURRED AGAIN WHILE TRAVELING AT A HIGH RATE OF SPEED, TIRE INDICATOR LIGHT CAME ON BEFORE HAVING TROUBLE MANEUVERING THE VEHICLE. THIS TIME IT WAS THE PASSENGER'S SIDE FRONT TIRE. THE CONSUMER THEN TOOK THE VEHICLE TO A REPAIR SHOP WHICH DID NOT CARRY THE SIZE OF TIRES FOR HER VEHICLE. THE CONSUMER CONTACTED A TOYOTA DEALERSHIP THAT PROVIDED HER WITH A DUNLOP REGULAR TIRE THAT WAS THE RIGHT SIZE. THE CONSUMER HAD TO TAKE THE TIRE TO THE REPAIR SHOP FOR THEM TO REPLACE THE TIRE BECAUSE TOYOTA WOULD NOT BE LIABLE FOR THE CONTACT DRIVING THE VEHICLE WITH A REGULAR TIRE. THE CONSUMER WENT TO A TOYOTA REPAIR SHOP AND THEY SHOWED HER THE TIRES ON THE VEHICLE. THE TIRES NEEDED TO BE REPLACED BECAUSE THEY HAD WORE OUT UNEVENLY. THE TIRES WORE OUT SO BADLY THAT THEY WENT BALD. THE CONSUMER FELT UNSAFE WITH THIS VEHICLE. THE CONSUMER HAD BEEN SPEAKING WITH TOYOTA AND BRIDGESTONE AND HAS YET TO RECEIVE ANY HELP. ON AUGUST 2005, THE CONSUMER PUT ALL REGULAR TIRES ON THE VEHICLE AND FELT SAFER AND BELIEVED THE ODDS WERE LOWER FOR A HAVING A BLOW OUT ON THE FREEWAY. *AK UPDATED 11/29/2005. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140527October 23, 2005
STRUCTURE:BODY:DOOR
A DEFECT EXISTS WITH THE 2004 TOYOTA SIENNA MINI VAN, AUTOMATIC POWER SIDE DOOR. THIS POWER SIDE DOOR HAS STOPPED FUNCTIONING. THIS FAILURE OCCURRED SUDDENLY, WITHOUT WARNING. THE POWER SIDE DOOR BECAME JAMMED, THROUGH NO FAULT OF ME OR MY FAMILY, AND IS NO LONGER OPERABLE. IT WAS NECESSARY FOR ME TO DRIVE TO THE TOYOTA DEALERSHIP WITH THE POWER SIDE DOOR IN A PARTIALLY OPENED POSITION. THERE IS NOT A MANUAL OVERRIDE FOR THE AUTOMATIC POWER DOOR. I WAS INSTRUCTED BY THE DEALER REPAIR TECHNICIAN TO NOT USE THE POWER SIDE DOOR. I FEEL THIS IS A SERIOUS SAFETY CONCERN. IN THE EVENT THAT IT BECOMES NECESSARY TO USE THE DOOR IN AN EMERGENCY SITUATION, MY FAMILY MAY BECOME TRAPPED. I WAS OFFERED BY THE DEALER TO PAY HALF OF THE APPROXIMATELY $1600.00 REPAIR COST. I FEEL THAT THE POWER SIDE DOOR SHOULD NOT HAVE FAILED IN SUCH A SHORT PERIOD OF TIME IN WHICH I HAVE OWNED THE VEHICLE AND THAT THE REPAIR AND/OR REPLACEMENT SHOULD BE AT THE EXPENSE OF TOYOTA. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140499October 22, 2005
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
THE DRIVER'S SEAT BELT BUCKLE RECEIVER STOPPED WORKING. ACCORDING TO THE DEALERS SERVICE MANAGER, A SMALL PLASTIC TAB (HE CALLED IT A "SPACER") IN THE BUCKLE RECEIVER BROKE OFF AND PREVENTED THE BUCKLE FROM LATCHING. I NOTE THAT A SIMILAR PROBLEM ON THE 2001 FORD ESCAPE WAS THE SUBJECT OF A VOLUNTARY RECALL (NHTSA CAMPAIGN ID NUMBER: 03V507000).*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140442October 21, 2005
TIRES:TREAD/BELT
DUNLOP ST4000 TIRES ARE WORN OUT AT 20,500 HIGHWAY MILES. SERIOUS PROBLEM. THIS IS A REALLY BIG ISSUE, AS I HAVE SEEN ALL THE COMPLAINTS ON MANY INTERNET SITES. I AM VERY DISAPPOINTED WITH THESE TIRES. THE CAR IS LESS THAN A YEAR OLD AND I HAVE TO SPEND $1000 PLUS ON NEW TIRES?????? I WENT TO MY TOYOTA DEALER AND THEY TOLD ME THAT THERE IS NOTHING THEY CAN DO AND THAT I WILL HAVE TO PAY FOR 4 NEW TIRES. I CAN'T BUY REGULAR TIRES BECAUSE THERE IS NO ROOM FOR A SPARE TIRE ANYWHERE. THIS IS INSANE. I WILL HAVE TO THINK TWICE BEFORE BUYING ANOTHER TOYOTA. I HAVE BEEN A TOYOTA FAN SINCE I COULD REMEMBER; THIS HAS REALLY CHANGED MY PERSPECTIVE OF THIS COMPANY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140446October 21, 2005
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
DT: THE CONTACT WAS NOT AWARE THAT VEHICLE HAD A FLAT TIRE, BUT NO SPARE TIRE. HE WAS NOT INFORMED BEFORE PURCHASING THE VEHICLE THAT THERE WAS NO SPARE TIRE. HE WAS TOLD HE HAD A DOUGHNUT FOR USE IN CASE OF A FLAT, BUT ONE WAS NOT INCLUDED. THE DEALER WAS UNABLE TO ANSWER QUESTIONS ABOUT THE TIRES. THE MANUFACTURER OF THE TIRES TOLD HIM THEY HAVE WRITTEN LETTERS TO CAR MANUFACTURERS TO TELL CONSUMERS THERE WAS NO SPARE TIRE. HE WANTED TO REPLACE THE DAMAGED TIRE ONLY, BUT THE VEHICLE MANUFACTURER TOLD HIM ALL THE TIRES HAVE TO TURN AT THE SAME RATE , AND THAT WAS WHY HE COULD NOT REPLACE ONLY ONE TIRE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140351October 20, 2005
POWER TRAIN
DT: THE CONTACT RECEIVED A WARRANTY EXTENSION FOR TRANSMISSION PROBLEMS. THE VEHICLE WAS MAKING NOISE. THE TRANSMISSION HAD NO OTHER NOTICEABLE PROBLEMS AT THIS POINT. THE MECHANIC, WHO LOOKED AT THE VEHICLE, STATED THE TRANSMISSION WILL HAVE TO BE REPLACED SOON. THE MECHANIC SAID IT WAS MAKING NOISE DUE TO DEFECTIVE DIFFERENTIAL AND THE TRANSMISSION WAS SLIPPING. THE SERVICE MANAGER STATED THAT TOYOTA WOULD PROVIDE THE PART, AND THE CONTACT WOULD HAVE TO PAY FOR THE LABOR. *AK UPDATE 1/4/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140125October 18, 2005
TIRES:TREAD/BELT
DT: 2004 TOYOTA SIENNA. THE CONTACT STATED THE TIRES TREAD WORE AT A VERY LOW MILEAGE. THESE WERE THE ORIGINAL TIRES ON THE VEHICLE. THE TIRES HAVE NOT BEEN REPLACED AT THIS TIME. THERE IS APPROXIMATELY 21,050 MILES ON THIS VEHICLE. THESE ARE DUNLOP, SP4000T DSST. THE CONTACT NOTICED THE WEAR ON THE TIRE LAST WEEK, OCTOBER 11, 2005, WHEN THE TIRES WERE GETTING THEIR THIRD ROTATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139758October 15, 2005
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR, EQUIPMENT
DRIVER SIDE MIRROR SHAKES VIGOROUSLY DURING HIGH SPEED TRAVELING (65 MPH) MAKING UNSAFE FOR CHANGING LANES OR ESPECIALLY AT NIGHT, IT WILL DISTURBS THE DRIVER WITH BOUNCING LIGHTS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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