Toyota Sienna Complaints

9,048 consumer complaints on file.

#10216410January 29, 2008
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
THE AUTOMATIC REAR HATCH OF MY 2004 SIENNA WILL NOT STAY OPEN.. THE SAFETY FEATURE IS NOT WORKING AND IT CONTINUES TO CLOSE EVEN IF YOU ARE STANDING UNDERNEATH IT.. IT WILL NOT STAY OPEN.. DANGEROUS FOR ME AND THE KIDS! *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216452January 29, 2008
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
LIFTGATE ON 2005 TOYOTA SIENNA XLE LIMITED WITH THE POWER LIFTGATE OPTION. GRADUALLY STOPPED LIFTING AND UPON SEVERAL OCCASIONS, WOULD LIFT UP COMPLETELY AND AS I WAS LOADING CARGO INTO THE REAR IT CAME DOWN PINNING ME BETWEEN IT AND THE BUMPER. THE SHOCKS WERE NOT STRONG ENOUGH TO HOLD THE WEIGHT OF THE LIFTGATE AND IT HAD STARTED TO GO DOWN AND THE POWER CLOSING FEATURE TOOK OVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216274January 28, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2000 TOYOTA SIENNA. THE CONTACT STATED THAT HER VEHICLE SPORADICALLY LOSES ALL ELECTRICAL POWER IN THE INTERIOR AND EXTERIOR. WHILE DRIVING APPROXIMATELY 40 MPH, SHE HEARD A LOUD REVVING NOISE THAT GREW PROGRESSIVELY WORSE. ONE WEEK LATER, SHE TOOK HER VEHICLE TO THE DEALER FOR A ROUTINE INSPECTION AND THEY STATED THAT THERE WAS A VOLUNTARY RECALL FOR THE TRANSMISSION, BUT SHE MISSED IT BY FOUR MONTHS. SHE IS IN THE PROCESS OF HAVING HER VEHICLE REPAIRED. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216341January 28, 2008
WHEELS:LUGS/NUTS/BOLTS/STUDS
TWICE I HAVE HAD A TIRE STUD BREAK WHILE REPLACING A TIRE, SPECIFICALLY THE LEFT FRONT WHEEL ON MY 2004 TOYOTA SIENNA WITH ALUMINUM WHEELS. BOTH TIMES THE LUG NUT WAS BEING TORQUED TO THE CORRECT SETTING OF 76 FT-LBS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216210January 27, 2008
ENGINE AND ENGINE COOLING
ON DECEMBER 5, 2007, I CAME OUT OF COSTCO TO FIND THE FIRE DEPARTMENT HAD ALREADY PUT OUT THE ENGINE FIRE ON MY 2005 TOYOTA SIENNA - ABSOLUTELY NO WARNING. IT HAPPENED AFTER I HAD GONE IN TO SHOP SO THE ENGINE WAS COMPLETELY OFF WITH NO PERSON IN IT. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10215773January 23, 2008
STRUCTURE:BODY:HATCHBACK/LIFTGATE
THE REAR AUTOMATIC LIFT-GATE OF MY 2004 TOYOTA SIENNA IS DEFECTIVE. APPROXIMATELY 50% OF THE TIME THE LIFT-GATE OPENS AND IMMEDIATELY STARTS TO CLOSE ON TOP OF YOUR HEAD. IT'S GOTTEN SO BAD THAT MY FAMILY NOW PUSHES THE BUTTON TO OPEN THE REAR LIFT-GATE WHILE WE STAND CLEAR AND THEN WHEN IT REVERSES, WE KEEP PUSHING THE BUTTON ON THE REMOTE OVER AND OVER UNTIL FINALLY THE REAR LIFT-GATE WILL STOP REVERSING AND STAY UP. ONLY THEN CAN WE DUCK UNDER THE DOOR TO GET WHAT WE NEED OUT OF THE BACK. IN THE EARLY STAGES OF THE PROBLEM, FAMILY MEMBERS WERE WHACKED OVER THE HEAD AT LEAST A DOZEN TIMES. IT DIDN'T TAKE LONG TO LEARN THAT THE REAR LIFT-GATE CANNOT BE TRUSTED. IT BEGAN AS AN INTERMITTENT PROBLEM, BUT IT HAPPENS EVERY DAY NOW. THE DEALERSHIP SAID THIS MORNING THAT THE PROBLEM IS NOT UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
4
Deaths:
0
#10215710January 22, 2008
VISIBILITY
VENT WINDOW BLEW OFF TOYOTA SIENNA VAN WHILE PARKED IN DRIVEWAY, NO VANDALISM WAS INVOLVED MY HUSBAND WAS IN GARAGE, POTENTIALLY DANGEROUS SITUATION IF I HAD BEEN DRIVING ON HIGHWAY OR KIDS WERE IN THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215538January 21, 2008
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
REAR TAILGATE WAS OPENED TO REMOVE GROCERIES AND IT SUDDENLY CAME DOWN ON MY SON AS HE WAS REMOVING A BAG. HE WAS HIT IN THE BACK OF THE HEAD AND SHOULDER. THE TAILGATE NOW COMES DOWN AFTER EITHER USING THE MANUAL OR AUTOMATIC LIFT. HAS NOT BEEN REPAIRED, HAVE FAULTY PART (APPEARS TO BE ONE OF THE EXTERNAL LIFT STRUTS). *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10215500January 20, 2008
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
THE LIFT SUPPORTS ON THE REAR LIFT GATE OF OUR 2004 TOYOTA SIENNA HAS FAILED AGAIN DURING THE MIDDLE OF DECEMBER 2007. THE REAR LIFT GATE STRUCK MY WIFE ON HER HEAD/SHOULDER BUT LUCKILY DID NOT CAUSE HER SERIOUS INJURY WHEN IT FAILED TO REMAIN OPEN. WE HAD THE SAME PROBLEM IN NOVEMBER 2005. AT THAT TIME THE REPAIR/REPLACEMENT WAS COVERED BY WARRANTY. THIS TIME, BEING THAT THE MILEAGE IS NOW PLUS 46000, WE THOUGHT THAT THE EXTENDED "BUMPER TO BUMPER" WARRANTY OFFERED BY THE AUTO DEALER WOULD COVER THE REPLACEMENT AGAIN BUT WAS INFORMED THAT THE WARRANTY DID NOT COVERED STRUTS, SHOCKS ETC. WE PURCHASED THE VEHICLE NEW IN AUGUST OF 2004 AND IN NOVEMBER OF 2005 THE SUPPORTS FAILED. AFTER BEING REPLACED THEY FAILED AGAIN IN DECEMBER OF 2007. THE VEHICLE IS USED BY MY WIFE FOR TRANSPORTATION TO AND FROM WORK AND OTHER NORMAL USAGE. OBVIOUSLY SOMETHING IS WRONG WITH THE DESIGN OF THE SUPPORTS. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10215208January 17, 2008
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
I HAVE A TOYOTA SIENNA 2004 XLE WITH POWER ASSIST LIFT GATE. THE REAR LIFT PATE OPENED THEN IMMEDIATELY CLOSED. IT HAS HIT ME ON THE HEAD SEVERAL TIMES. AND MY 18 MONTH OLD DAUGHTER ONCE. *TR
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10215249January 17, 2008
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
THE HYDRAULIC PISTONS WHICH ASSIST IN RAISING AND STABILIZING THE REAR LIFTGATE IN THE OPEN OR LIFTED OF MY 2005 TOYOTA SIENNA FAILED. THE GATE IS DIFFICULT TO RAISE AND WILL NOT STAY IN THE OPEN OR LIFTED POSITION WITHOUT FALLING. THE VEHICLE WAS PURCHASED IN MAY OF 2005 AND HAS 46,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215079January 16, 2008
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, FUEL SYSTEM, GASOLINE:STORAGE
GAS TANK PUNCTURED. GAS TANK IS MADE OUT OF PLASTIC WITH NO OUTER COVERING TO PROTECT BEING PUNCTURED FROM UNDERNEATH. WE RAN OVER WOOD, PUNCTURED GAS TANK AND LEAKED GAS ALL OVER FREEWAY WITHOUT OUR KNOWLEDGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215109January 16, 2008
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
PLEASE REFERENCE EXISTING NHTSA ACTION NUMBER: EA06020 STRUTS FOR THE REAR POWER LIFTGATE FAILED SUDDENLY. INITIAL BEHAVIOR WAS REAR LIFTGATE OPENING MORE SLOWLY THAN NORMAL, AND BEGAN TO OCCUR DURING COLDER WEATHER TEMPERATURES. THEN LIFTGATE STRUTS SUDDENLY FAILED COMPLETELY- AFTER OPENING THE LIFTGATE, IT FELL DOWN WITH FULL WEIGHT (ALMOST ZERO RESISTANCE) ONTO DRIVER WHO WAS UNDER THE LIFTGATE. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10215167January 16, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
FRONT BRAKE PADS WORE OUT VERY FAST. FRONT BRAKES MAKE NOISE, 3 TIMES FIXED UNDER WARANTY AND 4TH TIME BEING FIXED AT DEALERSHIP UNDER WARANTY. I THINK SOME PROBLEM WITH BRAKE SYSTEM DESIGN AND FUNCTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215044January 14, 2008
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
2004 TOYOTA SIENNA WITH TAILGATE FAILURE. CONSUMER STATES THAT TAILGATE FELL WHEN IT WAS OPENED. LUCKILY THE CHILD WAS ABLE TO MOVE QUICK ENOUGH SO NO INJURY OCCURRED. CONSUMER BELIEVES THE HYDRAULIC SYSTEM FAILED. *KB THE CONSUMER WAS TOLD THE TRUNK STRUTS AND BRACKETS NEEDED TO BE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214398January 10, 2008
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR HATCH SUPPORT STRUTS FAILED AND NEARLY CAUSED SEVERE INJURY TO A PASSENGER. THE DEALER HAS NOT INSPECTED THE VEHICLE. THE CONTACT NOTICED THAT THE VEHICLE HAD NOT BEEN OPERATING CORRECTLY FOR A PERIOD OF TIME PRIOR TO THE FAILURE. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 62,000 AND FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214320January 9, 2008
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK, STRUCTURE
I AM HAVING TROUBLE WITH THE SIDE POWER SLIDING DOORS. TOOK IT TO THE DEALER TWICE AND THEY SAID THEY COULD NOT DUPLICATE THE PROBLEM. SERVICE BULLETIN WAS PERFORMED ON A RATTLE. DEALER ALWAYS TELLS ME THAT THEY CANNOT DUPLICATE THE PROBLEM- BUT THE PROBLEM IS STILL THERE WHEN I GET HOME! THE SLIDING BACK DOORS OPEN BUT WILL NOT SHUT ONCE PUSHING ANY BUTTON AND I HAVE TO DO IT MANUALLY, MEANING THAT I WOULD HAVE TO HIT THE REMOTE A COUPLE OF TIMES TO GET IT TO OPEN. BOTH SLIDING DOORS STUCK CLOSED. THEY WOULD NOT WORK WITH THE BUTTON ARE MANUALLY. AT TIMES I CAN'T OPEN IT USING EITHER INSIDE OR OUTSIDE DOOR HANDLE, NOR HAS JIGGLING THE DOOR LOCK. THERE IS A NOISE THAT THE DOORS NORMALLY MAKE. THIS DOES NOT HAPPEN EVERY TIME I TRY TO OPEN AND CLOSE THE DOORS- ONLY SOMETIMES! SO, YES IT IS HARD TO TAKE IT TO THE DEALER AND ABLE TO SHOW HIM THE BROKEN PART!! I FEAR THAT THE DOORS ARE GOING TO OPEN AND HAVE THE KIDS FALL OUT OR SOMETHING! LIFT GATE UNEXPECTEDLY CLOSED WHILE STANDING AT THE BACK OF THE VAN. AT ONE TIME THE REAR DOOR LIGHT ON THE DASH STAYED ON WHEN THE DOOR WAS CLOSED. I PUSHED THE BUTTON ON THE B-PILLAR AND THE REMOTE INSIDE THE VEHICLE AND THE DOOR DID NOT OPEN. I MANUALLY CLOSED THE REAR DOOR AND THE LIGHT WAS STILL ON. EVENTUALLY THE LIGHT WHEN OFF THE AUTOMATIC CONTROL WORKED. ONE TIME THE DRIVER SIDE SLIDING DOOR STARTS TO OPEN WHEN I TRY TO OPEN IT USING EITHER BUTTON ON B-PILLAR OR REMOTE. IT STARTS MOVING BUT ONLY MOVES MAY BE ABOUT 2-3MM - THAT'S RIGHTS, ABOUT 1/12 OF AN INCH. I CAN HEAR THE MOTOR WORKING FINE, AND NO SOUND IS DIFFERENT FROM THE SOUND THE PASSENGER SIDE DOOR MAKES WHEN OPENING OR CLOSING (PASSENGER SIDE SLIDING DOOR WORKS FINE). NOW, WHEN I TRY TO OPEN DRIVER SIDE DOOR USING THE DOOR HANDLE, NOTHING HAPPENS NO MOTOR ACTIVATION, NO NOTHING. THE DOOR HAS EVEN CLOSED ON IT OWN WHEN MY WIFE WAS GETTING OUT OF IT AND I CAN OPERATE THE VEHICLE WITH THE SIDE DOOR OPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214260January 9, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
TRANSMISSION SLUGGISH VEHICLE DELAY WHEN CHANGING TO 2ND & 3RD GEARS. VAN USES EXCESSIVE AMOUNTS OF GASOLINE. VERY POOR GAS MILEAGE. WHEN I TOOK VEHICLE TO DEALERSHIP THEY REPROGRAMMED ENGINE CONTROL MODULE R&R HOWEVER AFTER DRIVING CAR FOR 2WEEKS PROBLEM BEGAN AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214301January 9, 2008
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
TOYOTA SIENNA LE, REAR HATCH LIFT GATE STRUTS FAILED - STRUTS DO NOT SUPPORT LIFT GATE ANYMORE, MUST BE HELD OR PROPPED OPEN TO PREVENT CLOSING ON PERSON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213656January 4, 2008
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TIRE WENT COMPLETELY FLAT ON MY 2005 SIENNE XLE LIMITED BEFORE THE TIRE PRESSURE WARNING LIGHT WENT ON. THE LOW TIRE PRESSURE WARNING SYSTEM FAILED AND DESPITE THE FACT THAT IT HAD "RUN FLAT" TIRES, I DID NOT GET THE EXPECT 50 MILES OF DRIVING TO GET TO A SERVICE STATION AND NEEDED TO BE TOWED. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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