Toyota Sienna Complaints

9,048 consumer complaints on file.

#10213742January 4, 2008
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
TL*THE CONTACT OWNS A 2006 TOYOTA SIENNA. WHILE STANDING AT THE REAR OF THE VEHICLE, THE CONTACT NOTICED THAT THE FRAME LEANED TO THE LEFT. SHE STATED THAT THE VEHICLE WAS NOT LEVEL AND POSED A HUGE SAFETY HAZARD. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE DID NOT HAVE TO BE LEVEL AND POINTED OUT THE SHOCKS. THE PURCHASE DATE AND POWERTRAIN WERE UNKNOWN. THE CURRENT MILEAGE WAS 2,200 AND FAILURE MILEAGE WAS 70.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213623January 3, 2008
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
2004 TOYOTA SIENNA XLE LIMITED AWD. POWER LIFTGATE DOES NOT FULLY OPEN UP WHEN I TRY TO OPEN THE LIFTGATE WITH THE SWITCH AT THE DRIVER'S CONSOLE. MANUALLY OPEN THE LIFTGATE DOES THE SAME. THIS PROBLEM STARTED HAPPENING SOMETIME IN OCTOBER, 2007 AND NOW THE LIFTGATE OPENING IS GETTING LOWER THAN FIRST EXPERIENCED. I HIT MY HEAD ON THE LIFTGATE FEW TIMES.*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213419January 2, 2008
STRUCTURE
TL*THE CONTACT OWNS A 2001 TOYOTA SIENNA. THE CONTACT STATED THAT SHE NOTICED WATER ON THE FLOOR OF THE FRONT PASSENGER SIDE WHEN IT WOULD RAIN. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213490January 2, 2008
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
TL*THE CONTACT OWNS A 2005 TOYOTA SIENNA XLE. THE CURRENT MILEAGE AND APPROXIMATE FAILURE MILEAGE WAS 46,000 MILES. THERE WAS LIFTGATE STRUT FAILURE. THE AUTOMATIC DOOR ON THE VEHICLE WAS SLOW WHEN OPENING, AND OCCASIONALLY IT DID NOT OPEN. WITHOUT WARNING, THE LIFTGATE CLOSED ON ITS OWN AND ALMOST CAUSED INJURY WITH THE CONTACT. THERE WAS AN OPEN INVESTIGATION ON THE VEHICLE FOR THAT COMPONENT, EA06020. THE DATE OF PURCHASE WAS UNKNOWN. UPDATED 01/29/08 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213355January 1, 2008
VISIBILITY, VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR
I LEASED A TOYOTA SIENNA FROM KING TOYOTA IN DEERFIELD BEACH. IT IS AN XLE WITH LEATHER, SUNROOF, AND DVD PLAYER. I REQUESTED THE "FACTORY DVD" PLAYER AND SUNROOF, AND WAS TOLD I WAS GETTING ONE. WHEN I GOT HOME WITH THE CAR, I PUT THE DVD SCREEN DOWN, SAT IN THE FRONT SEAT, AND REALIZED THE MONITOR COMPLETELY OBSTRUCTED MY REAR VIEW WINDOW. I CANNOT SEE BEHIND ME BECAUSE THE SCREEN IS TOO LOW AND TOO LARGE. WHAT I LATER DISCOVERED WAS THAT THE "FACTORY" WAS ACTUALLY A FACTORY OWNED BY SOUTHEAST TOYOTA, AND NOT TOYOTA IN JAPAN. IN OTHERWORDS, IT IS THE EQUIVALENT OF AN AFTERMARKET SYSTEM. THE DIFFERENCE IS THAT WHEN SE TOYOTA INSTALLED THE DVD PLAYER AND SUNROOF, THE ACTUALLY LOWERED THE ROOF SO THAT IT FALLS BELOW THE INTERIOR DIMENSIONS THAT THE SIENNA WITH A MOONROOF IS SUPPOSED TO HAVE. PRACTICALLY SPEAKING, THE LOWER ROOF MAKES IT NEARLY IMPOSSIBLE TO INSTALL A DVD PLAYER THAT DOES NOT OBSTRUCT ME REAR VIEW. HAD THEY INSTALLED THE ITEMS IN JAPAN, LIKE I THOUGHT I WAS GETTING, THERE WOULD NOT BE AN OBSTRUCTION. SO FAR, KING TOYOTA IS NOT WILLING TO DO ANYTHING TO RESOLVE THIS PROBLEM.*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213326December 31, 2007
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
POWER BACK DOOR ON 2007 TOYOTA SIENNA LIMITED WILL OPEN WITH REMOTE BUT IT WILL NOT CLOSE WITH EITHER THE REMOTE OR THE FRONT DASH CONTROL. I CANNOT USE MY LEGS SO IT IS VERY DIFFICULT FOR ME TO CLOSE THE POWER BACK DOOR. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10213192December 30, 2007
STRUCTURE:BODY:HATCHBACK/LIFTGATE
THE POWER LIFTGATE STARTED TO RANDOMLY CLOSE. IT CLOSED ON MYSELF AND MY CHILD WHILE WE WERE UNLOADING THE TRUNK AREA OF THE MINIVAN. IT CAUSED SOME DISCOMFORT AS IT WAS QUITE HEAVY. ONE TIME IT AUTOMATICALLY REOPENED WHEN IT HIT MY BODY BUT 3 OTHER TIMES IT DID NOT AND I HAD TO JUMP OUT OF THE WAY. I HAVE HAD TO TAKE THE POWER CONTROL OFF AND OPEN IT MANUALLY - EVEN NOW IT WILL SHUT ON ME BUT WITH THE POWER DISENGAGED I CAN HOLD IT OPEN. IT IS A HEAVY DOOR AND COULD EASILY CAUSE SOME INJURY. I HAVE TESTED IT USING THE REMOTE AND IT IS STILL MALFUNCTIONING. I INDICATED INJURY BELOW AS I WAS HIT WITH IT AND MY SON BANGED HIS HEAD THOUGH IT WAS ALL MINOR. *TR
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10213035December 28, 2007
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
THE LIFT GATE STRUTS ON MY 2004 TOYOTA SIENNA WITHOUT THE POWER FUNCTION FAILED UNEXPECTEDLY AND SMACKED MY WIFE IN THE HEAD. FORTUNATELY, SHE ONLY HAD A LITTLE KNOB ON HER HEAD AND NOTHING MORE SERIOUS. THANKS GOODNESS ONE OF MY KIDS WASN'T LOADING SOMETHING AT THE TIME. THEY MIGHT HAVE BEEN CRUSHED. I WAS LOOKING FOR REPLACEMENT PARTS ONLINE AND SAW THAT THERE'S QUITE A FEW PEOPLE HAVING THIS SAME ISSUE AND THOUGHT I'D REGISTER A COMPLAINT. I'M 38 AND HAVE NEVER HAD ANY SORT OF LIFT STRUT FAILURE ON ANY OF MY VEHICLES. THIS IS PARTICULARLY TROUBLING GIVEN THE WEIGHT OF THE GATE AND IMMEDIATE FAILURE OF THE PART. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10212925December 27, 2007
ELECTRICAL SYSTEM:WIRING
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR SIDE DOOR WAS INOPERABLE DUE TO RUSTED GUIDE WIRES. THE DEALER STATED THAT NORMAL WEAR AND TEAR CAUSED THE FAILURE. AS OF DECEMBER 27, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 101,000. THE ENGINE SIZE AND VIN WERE UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212920December 27, 2007
STEERING:COLUMN
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING 10-15 MPH, THE STEERING WHEEL VIBRATED AND HE HEARD A CLUNKING NOISE WHEN HE MADE A TURN. THE DEALER STATED THAT THERE WAS A DEFECT FOR THE INTERMEDIATE STEERING SHAFT. THE STEERING SHAFT WAS REPLACED WITH AN UPGRADED PART. THERE HAD BEEN NO OTHER OCCURRENCES SINCE THE REPLACEMENT. THE CURRENT AND FAILURE MILEAGES WERE 68,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212980December 27, 2007
STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE ATTEMPTING TO OPEN THE REAR DOOR WITH LIFT GAGE BUTTON THE DOOR OPENS A FEW INCHES AND WILL NOT STAY OPEN, IT CLOSED WITH FORCE AND WITHOUT WARNING. THE STRUTS HAVE FAILED WHEN ATTEMPTING TO MANUALLY HOLD THE DOOR IN THE UPRIGHT POSITION. THE POWER CYCLES AUTOMATICALLY ENGAGED WHILE ATTEMPTING TO MANUALLY LIFT THE DOOR. THE DEALER ADVISED THE CONTACT TO DISCONNECT THE BATTERY THEN RECONNECT IT TO RESET THE COMPUTER; HOWEVER, THAT DID NOT CORRECT THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 29,000. UPDATED 01/17/08 *BF THE CONSUMER STATED THE DEFECT IS STILL AFFECTING THE VEHICLE TO DATE. UPDATED 01/17/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212994December 27, 2007
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
I OWN A 2004 TOYOTA SIENNA XLE MINIVAN. THE REAR HATCH ON MY VAN UNEXPECTEDLY CLOSE BY ITSELF WHEN IT WAS IN THE "OPEN" POSITION. THE DOOR CAME DOWN ON MY SHOULDER AS I WAS UNLOADING THE VAN AND PROMPTLY WENT BACK UP. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10212999December 27, 2007
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
I HAVE A 2004 TOYOTA SIENNA MINIVAN WHICH THE TAIL GATE DOOR WILL NOT STAY OPEN AND HAS FALLEN DOWN ON ME, I WAS NOT INJURED, BUT MY GRANDCHILDREN RIDE IN THIS CAR AND SOMETIMES LEAVES THINGS IN AND SHOULD THEY GO IN THIS CAR WITHOUT MY KNOWING. *TR THEY COULD POSSIBLE GET KILLED BY IT COMING DOWM AUTOMATICALLY ON THEM, AND YOU CAN'T STOP IT FROM CLOSING.IF YOU OPEN IT MANUALLY IT WILL NOT STAY UP YOU HAVE TO HOLD IT OPEN WITH ONE HAND AND GRAB WHAT YOU NEED WITH THE OTHER AND THEN IT SLAMS DOWN HARD AND FAST. THIS IS A POSSIBLE LIFE THREATING DOOR,IT COULD CRUSH AND KILL SOMEONE INSTANLY, OR SEVER A LIMB.IT NEEDS TO BE RECALLED.!!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212887December 26, 2007
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
THE POWERED LIFTGATE OF MY 2004 SIENNA DOESN'T STAY UP WHEN OPEN. IT CLOSES REGARDLESS OF SOMEONE BEING UNDER. I PERSONALLY GOT HURT WHEN THE DOOR CLOSED ONE TIME AND MY SON ALMOST GOT PINNED DOWN AS WELL. I AM SEEING ON THE INTERNET A LOT OF PEOPLE HAVING THE SAME PROBLEM AND YET I AM SURPRISED THAT TOYOTA HAS NOT ISSUED A RECALL FOR SUCH A SERIOUS ISSUE. I AM TAKING MY CAR TO THE DEALER TO GET THIS FIXED SINCE I CANNOT OPEN THE LIFTGATE ANYMORE DUE TO THIS ISSUE. I BELIEVE THIS IS A PROBLEM WITH THE GAS STRUTS THAT ARE DEFECTIVE. AFTER TALKING TO MY DEALER, THIS ONE DOESN'T SEEM TO THINK THIS IS A SERIOUS ISSUE AND THAT THEY SHOULD TAKE CARE OF IT AT NO CHARGE. FYI I ALREADY REPLACED THESE GAS STRUTS ONCE (YES THIS WILL BE THE 3RD SET IN 4 YEARS!). *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10212604December 23, 2007
STRUCTURE:BODY:TAILGATE
MY TOYOTA SIENNA WITH POWER LIFT GATE HAS BECOME UNRELIABLE AND WILL INITIATE CLOSURE WITHOUT WARNING OR INITIATION. REPLACING THE HYDRAULIC SUPPORT STRUTS HAS NOT CORRECTED THIS PROBLEM. WHEN I SEARCH THE INTERNET I FOUND THAT THIS WAS A COMMON COMPLAINT. IT COULD CAUSE INJURY OR DEATH IF THE DOOR INITIATES CLOSURE WHEN A PERSON IS NOT EXPECTING IT AND VULNERABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212623December 23, 2007
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
2005 TOYOTA SIENNA: POWER REAR DOOR UNEXPECTEDLY CLOSES DOWN THEREBY CAUSING DANGER WHEN REMOVING CARGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212559December 22, 2007
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
MY WIFE AND I OWN A 2004 TOYOTA SIENNA XLE WITH A POWER REAR DOOR. THIS MORNING THE REAR DOOR OPENED NORMALLY; HOWEVER, AS SOON AS THE DOOR OPENED COMPLETELY IT CLOSED IMMEDIATELY HITTING ME IN THE BACK OF THE HEAD. I ATTEMPTED TO OPEN THE DOOR USING THE INTERIOR BUTTON AS WELL AS THE REMOTE; THE DOOR CLOSED IMMEDIATELY REGARDLESS OF WHICH METHOD I USED. I ALSO TRIED PUSHING UP ON THE DOOR AS IT CLOSED WHICH WORKED BUT TOOK A GREAT DEAL OF EFFORT. IF MY FIVE YEAR OLD WAS UNDER THE DOOR HE WOULD NOT BE ABLE TO HOLD THE DOOR BACK AND MAY BE SERIOUSLY INJURED. I OPENED THE DOOR ABOUT FIVE TIMES BEFORE THE DOOR STAYED OPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212588December 22, 2007
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
REAR DOOR WILL NOT STAY IN THE OPEN POSITION. DOOR HAS TO BE HELD OPEN OR IT WILL DESCEND ON HEAD AND/OR SHOULDERS, CAUSING INJURY/PAIN. APPEARS THAT REAR DOOR STAYS HAVE FAILED. *TR
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10212525December 21, 2007
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
IN THE PAST 5 MONTHS, I HAVE BEEN HAVING PROBLEMS WITH THE AUTOMATIC SLIDING DOORS ON BOTH SIDES OF THE VAN. AFTER ACTIVATING THE CLOSE BUTTON ON THE SIDE OR WITH THE REMOTE, THE DOORS CLOSE AND THEN RE-OPEN BY THEM SELVES REPEATEDLY. ON SEVERAL OCCASIONS WE HAD CLOSED THE DOOR AND DRIVEN OFF AND THE DOOR WOULD OPEN BY IT SELF. THIS IS DANGEROUS, SOMEONE OR SOMETHING COULD HAVE FALLEN OUT. WHEN THE DOORS WILL NOT STAY CLOSED, YOU HAVE TO PHYSICALLY USING YOUR BODY TO PUSH AND HOLD THE DOOR IN THE CLOSE POSITION TO MAKE IT STAY CLOSED. I TOOK IT TO THE DEALER AND THEY CHARGED ME 2 HRS LABOR TO LOOK AT IT AND THEY COULD NOT REPLICATE THE PROBLEM. THEY SAID IF IT KEEPS HAPPENING HE SUGGESTED CHANGING ALL THE LOCK BUTTONS AND A NEW ECU FOR ABOUT $900 AS I AM OUT OF WARRANTY AS OF THIS PAST MARCH. THIS IS CRAZY AND DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212459December 20, 2007
STRUCTURE:BODY:HATCHBACK/LIFTGATE
LIFT GATE FAILED TO OPEN ALL THE WAY QUITE OFTEN AND THEN BEGAN TO FAIL IN OCTOBER OF 2007. I WAS LOADING AND THE GATE FELL UNEXPECTEDLY AND I COULD NOT GET OUT FROM UNDER IT. THOUGH I WAS NOT INJURED, IT HAPPENED SEVERAL TIMES. I HAVE REPLACED THE WHOLE DOOR SINCE THEN AND THE STRUTS. THE DOOR AND STRUTS ARE NOT EVEN TWO MONTHS OLD AND I HAVE THE SAME PROBLEM. THE DOOR IS UNSAFE AND UNRELIABLE. HOW MANY PEOPLE ARE PUTTING UP WITH THIS AND GETTING LUCKY? THOSE GATES ARE VERY HEAVY. IT FELL ON MY HUSBAND WHO IS 215 POUNDS AND HE ALMOST COULD NOT GET OUT, EITHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota Sienna