Toyota Sienna Complaints

9,048 consumer complaints on file.

#10212337December 19, 2007
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
YESTERDAY, MY WIFE OPENED THE POWER REAR DOOR OF OUR 2004 SIENNA XLE TO GET SOME ITEMS FROM THE INSIDE OF THE VAN. AS THE DOOR GOT TO THE APEX, SHE STARTED TO REACH INTO THE CAR, BUT THE DOOR SLAMMED DOWN VIOLENTLY HITTING HER IN THE BACK. WE HAD NEVER HAD A PROBLEM BEFORE SO SHE TRIED IT AGAIN, BUT STOOD BACK THIS TIME. THE POWER DOOR SLOWLY LIFTED UP AND THEN SUDDENLY SLAMMED DOWN. THIS IS A HEAVY DOOR SO YOU WOULD NOT WANT TO BE HIT IN THE HEAD OR BODY WHEN IT SLAMS DOWN. I GOT THE SAME RESULTS WHEN I TRIED IT. APPARENTLY TOYOTA HAS A SERVICE BULLETIN OUT ABOUT THIS PROBLEM AND THERE IS AN ONGOING INVESTIGATION. I SURE HOPE THIS GETS FIGURED OUT BEFORE A CHILD GETS HURT! TOYOTA DEALER ACKNOWLEDGED THE PROBLEM AND IS WORKING WITH TO REPLACE NECESSARY PARTS FOR LITTLE TO NO COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212084December 17, 2007
TIRES:TREAD/BELT
HAD TO REPLACE COMPLETE SET TWICE OF RUN FLAT TIRES ON VEHICLE WITHIN THREE YEARS OF NEW PURCHASE ALTHOUGH HAVE UNDER 30,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212129December 17, 2007
STRUCTURE:BODY:HATCHBACK/LIFTGATE
AFTER OPENING THE POWER REAR HATCH ON MY SIENNA 2004 MINIVAN THE REAR HATCH CLOSES AUTOMATICALLY. WHEN IT STARTS TO CLOSE YOU CAN NOT STOP IT FROM CLOSING. LUCKILY NO ONE HAS BEEN INJURED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211979December 15, 2007
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
FAILURE OF REAR DOOR HATCH TO STAY OPEN. DEFECTIVE STRUTS (STAYS PER TOYOTA) IN 2005 SIENNA. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10211992December 15, 2007
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
2005 TOYOTA SIENNA LIFTGATE CYLINDER FAILED AND HATCH DID NOT STAY OPEN HITTING ME ON THE HEAD. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10211939December 14, 2007
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE AUTOMATIC DRIVER SIDE DOOR BEGAN TO HAVE DIFFICULTY OPENING AND CLOSING ON SEVERAL OCCASIONS. APPROXIMATELY ONE MONTH LATER, THE TOP HINGE FROM THE DRIVER SIDE AUTOMATIC DOOR DETACHED FROM THE VEHICLE, BUT THE LOWER HINGE REMAINED IN TACT. THE DEALER WAS NOTIFIED AFTER EACH FAILURE AND NOW THEY HAVE REPLACED THE HINGE, MOTOR, AND DOOR CABLE. THE CURRENT MILEAGE IS 72,750 AND FAILURE MILEAGE WAS 72,000. UPDATED 01/08/08 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211753December 12, 2007
SEAT BELTS:FRONT:WARNING LIGHT/DEVICES, SEAT BELTS:FRONT:RETRACTOR
THE LIGHTS FOR BOTH FRONT SEAT BELTS FLASH WHEN THE SEAT BELTS ARE FASTENED. WHEN THEY ARE NOT FASTENED AND ARE FULLY RETRACTED INTO THE DOOR POST, THE LIGHTS GO OFF. THIS BEGAN FIRST WITH THE PASSENGER SIDE A COUPLE OF MONTHS AGO AND STARTED ON THE DRIVERS SIDE THIS MONTH. ADDITIONALLY THE SEAT BELTS DON'T ALWAYS RETRACT PROPERLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211333December 10, 2007
SERVICE BRAKES, HYDRAULIC:POWER ASSIST, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2006 TOYOTA SIENNA. WHILE DRIVING DOWNHILL AT VARIOUS SPEEDS, THE CONTACT HAS TO APPLY THE BRAKES. THE TRANSMISSION DOWNSHIFTS AND FAILS TO RESHIFT INTO THE CORRECT GEAR. THE DEALER STATED THAT THE ELECTRONIC CONTROL WAS THE FAILURE. THE CURRENT MILEAGE WAS 31,000 AND FAILURE MILEAGE WAS 21,000. UPDATED 03/06/08. *LJ THE CONSUMER WAS NOT INFORMED THE VEHICLE HAD POWER ASSIST BRAKES. THE CONSUMER STATED WHEN HE SLAMMED ON THE BRAKES, A MORE POWERFUL BRAKING WOULD BE APPLIED. AT THAT POINT, THE CONSUMER WOULD HEAR A SOUND IN THE ENGINE COMPARTMENT AND FEEL VIBRATIONS OF THE BRAKE PEDAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211381December 10, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
AIR BAG LIGHT HAS BEEN A PROBLEM SINCE APRIL 19, 2006. JULY 2006, AND AUGUST 2006 DEALER HAD THIS CAR TO REPAIR. NOVEMBER 2007 LIGHT WENT ON AGAIN, WHICH MAKES MY VEHICLE UNSAFE, SINCE AIRBAGS WILL NOT DEPLOY IF NEEDED. DEALER AND TOYOTA MOTOR CORP ARE AWARE OF THIS, AND SAY THAT I DRIVE MY CAR TO MUCH, AND ".IS NOT COVERED BY THEM. WAS TOLD LAST REPAIR WAS FIXED BY DEALER WITH "GARBAGE TIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211701December 7, 2007
UNKNOWN OR OTHER
CONSUMER DID RESEARCH ON INVESTIGATIONS FOR A 2005 TOYOTA SIENNA. CONSUMER WOULD LIKE TO KNOW WHAT TOYOTA HAS TO SAY ABOUT THE INVESTIGATION BUT THEY HAVE NOT SENT ANYTHING IN YET. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211130December 7, 2007
SEAT BELTS:FRONT:RETRACTOR
FRONT SEAT PASSENGER UNFASTENED FRONT SEAT BELT WHEN EXITING VEHICLE AND NOTED THAT SEAT BELT WOULDN'T RETRACT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211168December 7, 2007
FUEL SYSTEM, GASOLINE:DELIVERY
ON DEC. 3, 2007 AT 10 AM I LEFT MY MORNING EXERCISE CLASS AND DROVE INTO THE PARKING LOT AT THE BANK. I WAS PULLING INTO A PARKING SPACE, WITH MY RIGHT FOOT LIGHTLY ON THE BRAKE PEDAL, THE MINI VAN SUDDENLY ACCELERATED AT A HIGH SPEED. IT WENT OVER A CURB AND WAS STOPPED BY A TREE. IT HAPPENED VERY SUDDENLY, WITH NO WARNING. THE MINI VAN IS CURRENTLY AT AN AUTO REPAIR CENTER. THE DAMAGE IS ESTIMATED AT OVER $4000. I AM AFRAID TO EVER DRIVE THAT VAN AGAIN. AFTER THE REPAIRS ARE COMPLETED IT WILL BE TAKEN TO THE TOYOTA DEALER TO BE CHECKED OUT BY ENGINEERING. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10210865December 5, 2007
ELECTRICAL SYSTEM, EQUIPMENT
I WAS PROGRAMMING A NEW SIENNA VAN HOMELINK TO MY GARAGE DOOR OPENER. IT STARTED THE SEQUENCE AS ONE WOULD EXPECT.(.SMALL HOUSE ICON BLINKING )BUT NEVER APPARENTLY MOVED ON TO THE STEP OF RETRIEVING THE SIGNAL. AS REQUIRED ONE MUST HOLD THE GARAGE DOOR OPENER REMOTE ON TO TRY TO ACCEPT SIGNAL. AFTER ATTEMPTING THIS SEVERAL TIMES I STOPPED AND WAS JUST IN TIME TO NOTICE THE MOTOR OF GARAGE DOOR OPENER WAS OVERHEATING AND NEAR FIRE! FIRE DEPT WAS CALLED AND IT WAS ALL CHECKED OUT. IN FEAR OF FAULTY EQUIPMENT I TOOK STEPS TO REPLACE BOTH GARAGE DOOR MOTORS. AFTER NEW OPENERS WERE INSTALLED PROFESSIONAL INSTALLERS ATTEMPTED TO PROGRAM THE HOMELINK. IT FAILED ONCE AGAIN. WE TRIED SEVERAL TIMES AND EVEN TRIED TO PROGRAM OTHER BUTTONS. END RESULT WAS BUTTON 1 AND 2 OF HOMELINK ARE FAULTY AND 3 FINALLY PROGRAMMED. SO AFTER REPLACING MY OWN EQUIPMENT WHICH I ASSUMED WAS FAULTY ...WE DETERMINED THE HOMELINK SYSTEM IN THE CAR WAS AT FAULT AND MALFUNCTIONING. THIS WAS DETERMINED AFTER WE TRIED ON NEW MOTORS ...SO IN THE END MY ORIGINAL EQUIPMENT WAS NOT THE CAUSE OF THE FIRE BUT MERELY A RESULT OF A FAULTY PROGRAM CHIP IN THE HOMELINK. I WAS FORTUNATE THAT MY HOUSE HAD NOT CAUGHT FIRE AS MY GARAGE IS UNDER THE FAMILY ROOM. I SPOKE WITH MY DEALERSHIP AS WELL AS TOYOTA CUSTOMER CARE CENTER AND HOME LINK AND NON OF THE 3 SOURCES WILL ASSUME RESPONSIBILITY OF THE FAULTY EQUIPMENT. THE CAR WAS ONLY A WEEK OLD BRAND NEW 2008. I FEEL HAD THE HOMELINK WORKED PROPERLY THE 1ST AND 2ND BUTTON WOULD OF PROGRAMMED AS EASILY AS THE 3RD AND MY GARAGE OPENERS WOULD NOT OF OVERHEATED AND NEAR CAUGHT FIRE AND PLACE MY HOME AND PETS IN JEOPARDY. NOT TO MENTION I HAD A COST OF $700.00 TO REPLACE EQUIPMENT THAT WASN'T FAULTY. I WOULD LIKE TOYOTA TO ACKNOWLEDGE THAT THIS MAY PERHAPS BE THE FIRST OF SEVERAL HOMELINKS TO HAVE A ISSUE AND TO MAKE CONSUMERS AWARE THAT THERE IS A POTENTIAL MALFUNCTION SO THEY TOO DON'T OVERHEAT AND POSSIBLY LEAD TO FIRE IN THE MOTORS IN GARAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210717December 3, 2007
TIRES:TREAD/BELT
TL*THE CONTACT OWNS A 2006 TOYOTA SIENNA. THE VEHICLE HAS DUNLOP SPORT TIRES. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD A GRINDING NOISE COMING FROM ALL FOUR OF HER TIRES. THE VEHICLE WAS TAKEN TO A MECHANIC AND HE DISCOVERED UNEVEN TREAD WEAR. THE TIRES ARE NOT ON RECALL. THE DOT NUMBER, TIRE MODEL SIZE, AND TIRE SIZE WERE UNKNOWN. THE CURRENT MILEAGE WAS 15,000 AND FAILURE MILEAGE WAS 11,000. UPDATED 01/07/08. *LJ UPDATED 12/31/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210727December 3, 2007
AIR BAGS
I BOUGHT A 2006 SIENNA 10/30/2005. JULY 2, 2006 AIR BAG LIGHT WAS ON, MAKING THE AIRBAG NOT WORKING. 3 TIMES HAD TO BRING CAR BACK, THEY FIXED WITH GARBAGE TIE TOLD BY ADVISOR. NOW I HAVE A PROBLEM WITH THE SAME THING AND ALL I GET IS A RUN AROUND, AND I AM TOLD IT'S NOT UNDER WARRANTY. HOW CAN A 2 YEAR CAR WITH APPARENTLY AN ELECTRICAL PROBLEM NOT BE COVERED? ON A SAFETY ISSUE? WOULDN'T IT BE CONSIDERED A SHOP COMEBACK, SINCE THE DEALERSHIP TRIED FIXING IT 3 TIMES PRIOR, AND I WAS TOLD TO GO BACK THERE, AND NOT TREATED ANY BETTER THAN IN THE PAST. TOYOTA MOTOR CO. CALLED UP BEFORE I GOT THERE, AND AFTER WAITING TO BE ACKNOWLEDGED, THEN WAITING AN ADDITIONAL HOUR, THEY HADN'T EVEN LOOKED AT IT. I AM A REALTOR. I DO NOT GET PAID IF I AM NOT WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210735December 3, 2007
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
REAR HATCH CLOSES ON PERSON WITHOUT WARNING. REAR HATCH DOES NOT STAY OPEN. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10210476December 2, 2007
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
LIFT GATE WILL NOT STAY OPEN ANY LONGER. WHEN POWER LIFT IS ENABLED, IT WILL OPEN THE BACK HATCH (SLOWLY) AND IMMEDIATELY BEGIN CLOSING -- IN POWER MODE! THIS HAS SOME PRETTY FIERCE FORCE BEHIND IT AND AM GLAD THAT WE DO NOT ALLOW OUR CHILDREN ANYWHERE NEAR IT UNTIL THIS IS FIXED. ONE OR BOTH OF THE GAS LIFTERS HAS OBVIOUSLY FAILED. IT USED TO BE THAT THIS WAS BAD ONLY IN COLD WEATHER BUT NOW IT HAPPENS REGARDLESS OF TEMPERATURE (70 DEGREES TODAY). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210478December 2, 2007
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
THE SUPPORT DEVICE FOR THE BACK LIFTGATE FAILED TO STAY UP. IT LOOKS LIKE IT LEAKED FLUID WHERE THE PISTON MEETS THE CYLINDER. IT FAILS EVERYTIME THE DOOR IS OPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210628December 2, 2007
SUSPENSION
MY VEHICLE IS A 2006 TOYOTA SIENNA, THE VEHICLE IS BADLY ALIGN. WHILE DRIVING 50 MPH THE STEERING WHEEL VIBRATES AND THE VEHICLE VEERS TO THE RIGHT. THE DEALER HAD MADE SEVERAL EFFORTS TO FIX THE PROBLEM,(REPLACED AND BALANCED 2 FRONT TIRES, ALIGNED ALL 4 TIRES) BUT IT STILL PERSISTS. THE FAILURE MILEAGE WAS 500 AND CURRENT MILEAGE IS 16,700. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210404November 30, 2007
STRUCTURE:BODY:HATCHBACK/LIFTGATE
POWER REAR HATCH WILL NOT FULLY OPEN AND CLOSES ON ITS OWN. VEHICLE HAS 36100 MILES AND ITS WARRANTY EXPIRED IN AUG 2007. COULD CAUSE POTENTIAL INJURY AND OR DEATH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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