Toyota Sienna Complaints

9,048 consumer complaints on file.

#10221756March 19, 2008
SUSPENSION:REAR
TL*THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTICE FOR THE REAR SUSPENSION. HE WOULD LIKE THE MANUFACTURER TO AUTHORIZE HIS LOCAL DEALER TO TOW HIS VEHICLE TO THE SERVICE CENTER TO HAVE THE RECALL REPAIR PERFORMED. THE RECALL NOTICE STATED THAT THE VEHICLE IS UNSAFE TO DRIVE; THEREFORE, THE CONTACT REFUSES TO PLACE HIMSELF AND HIS EMPLOYEES IN HARM'S WAY. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221808March 19, 2008
STEERING
A SHAFT IN THE POWER STEERING BEGAN TO FAIL DUE TO CORROSION CAUSED BY ROAD SALT. COMPLETE FAILURE WOULD HAVE CAUSED THE STEERING TO LOCK UP. I REPLACED THE PART PRIOR TO FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221326March 16, 2008
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
2004 TOYOTA SIENNA CE(MANUAL HATCH):THE HATCH IS HARD TO LIFT OPEN AND DOES NOT STAY UP--JUST SLAMS DOWN SHUT. VERY DANGEROUS!! NEED 1 PERSON TO HOLD HATCH OPEN WHEN ACCESSING INTERIOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221299March 15, 2008
STRUCTURE:BODY:HATCHBACK/LIFTGATE
2004 SIENNA'S TRUNK HYDRAULICS FAILED, CAUSING SERIOUS INJURY RISK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221061March 13, 2008
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
REAR HATCH LIFT GATE CAME DOWN ON MY DAUGHTERS BACK....NOT SURE WHAT HAPPENED, BUT IT TOOK A LOT OF FORCE TO FREE HER. LATER THE SAME DAY THE LIFT GATE OPENED ALL THE WAY AND THEN CAME DOWN ABOUT A FOOT AND HIT MY WIFE ON THE HEAD....KNOCKED HER TO THE GROUND AND CAUSED A PRETTY BAD HEADACHE FOR A DAY. AFTER THE GATE HIT HER, IT CONTINUED TO CLOSE. RIGHT NOW THE LIFT GATE OPENS HALF WAY AND THEN SLAMS SHUT. *TR
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10220825March 11, 2008
STEERING
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING 24 MPH, THE STEERING WHEEL FROZE. THE CONTACT EXPERIENCES DIFFICULTY WHEN DRIVING. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE PARTS FOR THE REPAIR WERE ON A NATIONAL BACK ORDER. THERE IS A TSB (NUMBER 10020994) REGARDING THE STEERING INTERMEDIATE SHAFT IN HIGH ROAD SALT AREAS. THE CURRENT AND FAILURE MILEAGES WERE 55,000. UPDATED 4/2/08 *CN UPDATED 04/02/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220841March 11, 2008
STEERING
STEERING BECAME HARD AND WOULD CATCH IN CERTAIN TURNING SITUATIONS SO THE CAR FELT AS IF STEERING LOCKED UP. NEEDS INTERMEDIATE STEERING SHAFT REPLACED. CAR WENT INTO SHOP ON FRIDAY 3-7-08. PART IS ON NATIONAL BACK ORDER. NONE ARE AVAILABLE IN USA. A TSB WAS ISSUED 1-2007 CONCERNING REPLACEMENT OF INTERMEDIATE STEERING ASSEMBLY WITH MODIFIED PART IN HIGH SALT AREAS. THE ORIGINAL DESIGN ALLOWS SALT TO GET IN THE UNIVERSAL JOINT AND CORRODE IT CAUSING STEERING TO BECOME DIFFICULT. TOYOTA HAS COME OUT WITH A NEW DESIGN. THEIR FAILURE RATE MUST BE HIGH IF THEY HAVE NO REPLACEMENT PARTS IN THE USA FOR 2 WEEKS AND ONLY STATES WITH ROAD SALT ARE AFFECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220707March 10, 2008
ELECTRICAL SYSTEM, POWER TRAIN
ON 5/29/2004 I PURCHASED MY TOYOTA SIENNA. I STARTED HAVING "MYSTERIOUS" LIGHTS COMING ON AT ALL DIFFERENT TIMES. ON 7/15/2004, I WENT OUT TO MY CAR AND IT WOULDN'T START. THIS WAS THE BEGINNING OF A NIGHTMARE. SINCE THEN MY CAR HAS BEEN IN THE SHOP AT LEAST 6 TIMES FOR THIS PROBLEM. I HAVE NOT HAD MY CAR START AT LEAST ONCE A MONTH SINCE I PURCHASED IT. I WOULD USUALLY JUST JUMP THE BATTERY BUT THEY COULD NEVER TELL ME THE REASON WHY IT KEPT ON HAPPENING. THERE WERE TIMES THAT I COULDN'T EVEN LEAVE MY DOORS OPEN FOR 5 MINUTES WITHOUT IT WEARING THE BATTERY DOWN. WHEN THE BATTERY IS CHECKED IT IS ALWAYS FINE. WHEN THE BATTERY IS FULLY CHARGED I HAVE THE INTERIOR LIGHTS TURN ON FOR NO REASON. THEY HAVE PUT IN A NEW BATTERY AND REPLACED THE JBL AUDIO SWITCH BECAUSE THAT HAD BEEN SHOWN TO TURN ON INTERMITTENTLY AND DRAIN THE BATTERY/ENGINE. NEITHER OF THESE SOLUTIONS HAVE WORKED. THEY FINALLY TOLD ME THAT MY CAR HAD TOO MANY "BELLS AND WHISTLES" (WHICH ALL ARE FACTORY INSTALLED) AND THAT I NEED TO CONNECT TO A CAR CHARGER WHEN I COME HOME OR TO GO ON LONG DRIVES AT LEAST ONCE A WEEK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220732March 10, 2008
STRUCTURE, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
BOTH SLIDING PASSENGER DOORS AND REAR HATCH DOOR WILL BREAK AND NOT OPEN. WE HAVE HAD AT LEAST 8 INCIDENTS OF DOORS NOT OPENING, AND LATCHES BREAKING NOT ALLOWING ACCESS TO VEHICLE. ON ONE OCCASION, DOOR WAS JAMMED IN THE OPEN POSITION AND NOT ABLE TO CLOSE COMPLETELY. TOYOTA ADVISED DOOR CABLE IN DOOR WAS TOO LONG AND DEALER TOOK CARE OF IT AND THERE SHOULD BE NO MORE PROBLEMS. PROBLEM RECURRED ON 3/6/08. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220236March 6, 2008
SEAT BELTS:FRONT:WEBBING
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE SHOULDER PORTION OF THE SEAT BELT BINDS IN THE BEZEL TRIM PIECE. THE AFFECTED SEAT BELT BEZEL IS LOCATED ON THE SHOULDER PORTION ON THE FRONT DRIVER SIDE SEAT. THE SEAT BELT BINDS IN THE BEZEL, AND THE EXTRA WEBBING RESULTS IN AN IMPROPERLY FITTED SEAT BELT ON THE DRIVER. THE POWERTRAIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 26,000 AND CURRENT MILEAGE WAS 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220304March 6, 2008
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
WE DRIVE A TOYOTA SIENNA MINIVAN THAT IS HANDICAPPED EQUIPPED BY BRAUN CORPORATION, AS DO OTHER HANDICAPPED PEOPLE AROUND THE NATION. THE FRAME OF THE VEHICLE BROKE WITHOUT ANY INCIDENT BECAUSE THE WELDS BY BRAUN FAILED. I WAS TOLD THAT WE COULD HAVE BEEN KILLED. BRAUN ACKNOWLEDGED THE "PROBLEM" AND SAID THERE WAS GOING TO BE A "RECALL" BUT THIS NEEDS TO HAPPEN ASAP TO AVOID ANY INJURIES OR DEATH BECAUSE THERE IS NO WARNING ABOUT THESE DEFECTIVE WELDS TO THE VEHICLE FRAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220319March 6, 2008
SEAT BELTS:FRONT
DRIVER'S SEAT BELT JAMS WHERE IT COMES OUT OF THE SEATBELT GUIDE ASSEMBLY CAUSING EXCESS SLACK IN THE SEAT BELT SO THAT IT IS INOPERABLE. I HAVE ONLY BEEN ABLE TO UNCANNY IT ONCE AND HAVE HAD TO DRIVE IT TO THE DEALERSHIP WITHOUT SEAT BELT PROTECTION TO HAVE THEM UNJAM IT. THEY SOMEHOW YANK IT LOOSE BUT WE HAVE ONLY BEEN ABLE TO DO THIS ONCE (TODAY). IT IS STARTING TO JAM ALMOST EVERY TIME ITS USED NOW AND DESPITE BEING VERY CAREFUL, IT HAS COMPLETELY JAMMED 5 TIMES NOW. IT IS A 2004 TOYOTA SIENNA LIMITED MINIVAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220177March 5, 2008
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
BATTERY DEAD. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10219941March 3, 2008
SEAT BELTS:FRONT:RETRACTOR
AT TIMES WHEN THE DRIVER QUICKLY PULLS OUT HIS SHOULDER BELT THE BELT DOUBLES OVER ITSELF INSIDE THE GUIDE ON THE DOOR POST BEHIND AND TO THE LEFT OF THE DRIVER'S SHOULDER. IF THE DRIVER CONTINUES TO PULL THE BELT THE AMOUNT OF OVERLAP INCREASES CAUSING THE BELT TO JAM VERY TIGHLY INSIDE THE BELT GUIDE. WHEN THIS HAPPENS IT IS ALMOST IMPOSSIBLE TO UNDO THE DOUBLED OVER BELT (WITHOUT DAMAGING THE BELT) UNLESS THE TRIM PANEL AND MECHANISM THAT ATTACHES THE BELT GUIDE TO THE CAR FRAME IS REMOVED. THE SHOULDER/SEAT BELT CANNOT BE USED WHEN THE BELT IS DOUBLED OVER AND JAMMED TIGHTLY INSIDE THE GUIDE SINCE THE BELT LENGTH CANNOT BE ADJUSTED. AS SUCH, WHEN THIS FAULT OCCURS, THE DRIVER WOULD BE UNBELTED WHEN OPERATING THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219842March 2, 2008
STRUCTURE:BODY:TAILGATE
AUTOMATIC REAR TAILGATE DOOR SOMETIMES CLOSES BY ITSELF AFTER OPENING, CAUSING POTENTIAL INJURIES TO PEOPLE WHO ARE LEANING INTO THE VEHICLE TO UNLOAD THE VAN. THIS HAPPENS OFTEN, MOSTLY IN THE WINTER ON COLD DAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219862March 2, 2008
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
THE POWER SLIDING DOOR CABLES CORRODED ( RUSTED AWAY ALL BUT TWO (2) STRANDS) AND SNAPPED BETWEEN THE TOP TWO ROLLERS THAT GUIDES THE OPEN/CLOSE CABLES. THIS PROBLEM IS A DEFINITE AND SERIOUS SAFETY HAZARD, AS IT MAY TRAP THE REAR SEAT OCCUPANTS IN A EMERGENCY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219779March 1, 2008
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
IN THE WINTER OF 2006 THE GAS STRUTS THAT SUPPORTED THE REAR CARGO DOOR FAILED. THE STRUTS DID NOT FAIL COMPLETELY. IT APPEARS THAT SOME, BUT NOT ALL, OF THE GAS THAT CHARGES THE STRUTS HAS LEAKED OUT. THE PROBLEM MANIFESTS ONLY IN THE COLD WEATHER WHEN THE GAS VOLUME IN THE STRUTS IS LESS DUE TO THE COLD. IN THE SUMMER THE STRUTS PERFORM NORMALLY. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10219644February 29, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
DELAY 2-3 SECONDS WHEN PRESS GAS PEDAL. I THOUGH I AM THE ONLY ONE HAVE THIS PROBLEM. I HOPE SOON TOYOTA CAN SOLVE THIS PROBLEM BECAUSE IF I WILL GET INTO AND ACCIDENT WITH THIS VAN I AM GOING TO HIRE A LAWYER TO SUE THE TOYOTA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219679February 29, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
WHILE IN PARK VAN SUDDENLY STARTS MOVING/ROLLING DOWN DRIVEWAY ON ITS OWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219368February 28, 2008
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
CATALYTIC CONVERTER EMITS STRONG SULFUR ODOR INTO PASSENGER COMPARTMENT. THE SMELL MADE MY FAMILY SICK WITH HEADACHES. TOYOTA REPS TOLD ME TO NOTE WHAT GAS STATION I GO TO AND IT MAY TAKE MULTIPLE VISITS TO FIX SINCE NO ONE ELSE REPORTED SIMILAR PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
4
Deaths:
0

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