Toyota Sienna Complaints

9,048 consumer complaints on file.

#10224488April 14, 2008
SEAT BELTS
AFTER 2 VISITS TO AN ATLANTA-AREA TOYOTA DEALER IN RESPONSE TO NHTSA CAMPAIGN 05V-327(50L), THE DEALER WAS UNABLE TO CORRECT THE PROBLEM. THE MIDDLE ROW PASSENGER SEAT BELT CONTINUES TO BIND IN THE NEW BEZEL, AND ANY PASSENGER USING THE SEAT BELT IS NOT PROPERLY RESTRAINED. AFTER SPEAKING WITH TOYOTA CORPORATE ABOUT THE PROBLEM IN 2007, THEY WERE UNWILLING TO TAKE FURTHER ACTION ON THE ISSUE. THE BELT HAS BOUND IN THE BEZEL 50 OR MORE TIMES SINCE THEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224323April 13, 2008
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
THE POWER LIFTGATE OF MY 2004 TOYOTA SIENNA HAS FAILED. THE LIFTGATE HAS UNEXPECTEDLY CLOSED, BUT IS NOW INOPERABLE DUE TO STRUT FAILURE. THE LIFTGATE IS VERY HEAVY AND CLOSES WITH MUCH FORCE. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10224224April 11, 2008
LATCHES/LOCKS/LINKAGES
AUTOMATIC DOOR LOCKS SUDDENLY AND WITHOUT CAUSE LOCK AND UNLOCK. SOMETIMES IT'S WHILE WE'RE DRIVING, SOMETIMES WHILE PARKED. SOMETIMES IT'S FRONT DOORS ONLY, SOMETIMES BACK ONLY, SOMETIMES ALL OF THEM. IT SEEMS TO HAPPEN WHEN IT'S WET (SO FAR, SNOWING), THOUGH NOT ALWAYS. ONE CAN BE LOCKED INSIDE THE VEHICLE OR LEAVE IT LOCKED AND RETURN TO FIND IT UNLOCKED. DEALERS ALONG COLORADO FRONT RANGE HAVEN'T HEARD OF THIS PROBLEM. AN INTERNET SITE SUGGESTED A SHIELDED SECURITY SYSTEM HARNESS HAS FIXED THE PROBLEM FOR SOME OTHERS. VEHICLE IS NEARLY 6 YEARS OLD WITH 80K MILES. IT'S NEVER HAPPENED BEFORE 2/14/08, AND IT'S HAPPENED 6-8 TIMES SINCE - THOUGH VERY INTERMITTENTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224071April 10, 2008
STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS, VISIBILITY:WINDSHIELD
TL*THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE WINDSHIELD IS FALLING APART, THE WEATHERSTRIPS ARE DETACHING, AND THE COVER DIRECTLY ABOVE THE HOOD OF THE VEHICLE IS SINKING UNDERNEATH. THE CONTACT HAS NOT TAKEN THE VEHICLE TO THE DEALER AND IS NOT DRIVING THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223698April 8, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
THE DIFFERENTIAL/TRANSMISSION ON MY 2000 TOYOTA SIENNA IS FAILING. IT WAS DIAGNOSED AT UNDER 100,000 MILES. I AM THE ORIGINAL OWNER AND HAVE COMPLETED ALL REQUIRED SERVICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223556April 7, 2008
CHILD SEAT:LATCH CONNECTOR/CLIP
INSTALLATION ISSUES REGARDING EVENFLO GENERATIONS COMBINATION SEAT, MODEL 3522607 L1, MANUFACTURED IN MARCH 5, 2008. 1) LATCH ASSEMBLY IS ATTACHED TO THE BOOSTER SEAT WITH A PLASTIC PEG AND A STRAP WHICH IS SEW ONTO THE LATCH BELT. THIS ASSEMBLY PREVENTS THE LATCH BELT FROM BEING FULLY TIGHTENED ON ONE SIDE AND IN TURN PREVENTS THE SEAT FROM BEING PROPERLY INSTALLED. 2) LATCH BUCKLE SIZE PREVENTS LATCH BELT FROM BEING TIGHTENED AND LEADS TO BINDING OF THE LATCH BELT AS IT IS TIGHTENED. THIS PREVENTS FULL SECURING OF THE SEAT. (RELATED VEHICLE INFORMATION: MODEL YEAR=2005, MAKE=TOYOTA, MODEL=SIENNA). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223360April 4, 2008
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
2006 TOYOTA SIENNA REAR HATCH FAILURE. THE STRUTS FAILED AND THE ELECTRONIC REAR HATCH MOTOR CLOSED THE HATCH ON MY HEAD AND WOULD NOT STOP! MY VAN IS STILL UNDER INITIAL WARRANTY. TOYOTA SAID THAT WILL NOT HAVE REPLACEMENT PARTS FOR AT LEAST A MONTH. THEY HAVE NO TEMPORARY FIX. THEY TOLD ME TO USE A STICK TO HOLD OPEN THE HATCH. NOTE: IF THIS STICK FALLS OUT THE HATCH WILL FALL ON MY HEAD! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223162April 2, 2008
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I STARTED HAVING TROUBLE COMPLETELY CLOSING THE DRIVER'S SIDE SLIDING DOOR ON MY 2004 TOYOTA SIENNA. IT HAS A BROKEN LATCH MECHANISM (THE DOOR IS MANUAL, NOT POWER). THE LATCH IS HELD IN PLACE IN THE DOOR WITH THREE BOLTS. TWO OF THEM HAVE SHEARED OUT OF THE METAL OF THE DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223171April 2, 2008
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
2004 TOYOTA SIENNA XLE -DRIVER'S SIDE DOOR HINGE POPS, CALLED DEALER, ASKED IF THERE WAS A SERVICE BULLETIN ON THIS PROBLEM. THERE IS, BUT THEY SEND THE VAN TO A BODY SHOP FOR REPAIRS (RE-WELDING) AND THAT WILL TAKE 4 DAYS. BECAUSE IT IS UNDER A SERVICE BULLETIN AND NOT A RECALL, THEY DO NOT PROVIDE A "LOANER" OR RENTAL VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222922March 31, 2008
VEHICLE SPEED CONTROL
THIS MEMO WAS SENT VIA EMAIL ON THE TOYOTA WEBSITE OVER A WEEK AGO AND HAVE NOT RECEIVED A RESPONSE FROM THEM. I BELIEVE THE ISSUE IS VERY SERIOUS AND POTENTIALLY LIFE THREATENING. IT IS REGARDS TO A 2007 TOYOTA SIENNA THAT I OWN. *TR AT LEAST FIVE TIMES IN THE LAST 3 MONTHS I HAVE EXPERIENCED A VERY SERIOUS EPISODE WITH MY SIENNA. WHILE MY FOOT IS DEPRESSING THE BRAKE PEDAL AND AFTER COMING TO A FULL STOP, THE ENGINE WOULD BEGIN TO ACCELERATE VERY RAPIDLY. I NEED TO PUSH DOWN VERY HARD ON THE BRAKE PEDAL IN ORDER NOT TO LURCH FORWARD. I HAVE BEEN FORTUNATE THAT I HAVE NOT HIT ANYTHING. WHAT SHOULD I DO. BECAUSE THE PROBLEM ONLY SEEMS TO OCCUR RANDOMLY ONCE IN A WHILE, A MECHANIC WOULD NOT SEE ANYTHING WRONG. THANK YOU JERRY GREENWALD *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222648March 29, 2008
STEERING
ABOUT 15 MINUTES INTO A HALF HOUR DRIVE THE STEERING SUDDENLY FELT LIKE IT WAS STICKING DURING TURNS. THE FORCE REQUIRED TO TURN THE STEERING WHEEL BECAME UNPREDICTABLE, MAKING THE VEHICLE DIFFICULT TO CONTROL. DID NOT DRIVE THE VEHICLE UNTIL LOCAL GARAGE (NOT AFFILIATED WITH TOYOTA) COULD INSPECT STEERING. THEY REPORTED THAT THE INTERMEDIATE STEERING SHAFT NEEDED TO BE REPLACED DUE TO CORROSION FROM ROAD SALT, BUT THAT THE PART WAS ON NATIONAL BACK ORDER. FOUND ON NHTSA WEBSITE THAT TOYOTA HAD ISSUED A TSB ON THIS PROBLEM IN JANUARY 2007. GIVEN THE RAPIDITY OF THE ONSET OF THIS PROBLEM, SUGGEST THAT OWNERS IN HIGH SALT AREAS SHOULD BE NOTIFIED BY MANUFACTURER. TOTAL MILEAGE ON VEHICLE IS 56,000. WILL KEEP DAMAGED PART WHEN REPLACEMENT ARRIVES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222563March 28, 2008
VISIBILITY:WINDSHIELD
MAKE: TOYOTA SIENNA 2003 WINDSHIELD SEAL IS COMING OUT. ON BOTH DRIVER AND PASSENGER SIDE, CAUSING WIND NOISE. I SEARCHED INTERNET LOT OF PEOPLE HAVE COMPLAINS ON WINDSHIED SEALS. MY FRIEND HAVE HONDA ODYSSEY, HAND HAVE NO PROBLEM (7 YEARS OLD CAR). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222469March 27, 2008
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
IT WOULD APPEAR THAT THE MOUNT FOR THE LEFT REAR DOOR'S LOCK ON MY 2004 SIENNA 8LE IS BROKEN. THE DOOR ON THE BACKSIDE HAS MOUNTS FOR THE FEMALE RECEPTABLE TO THE U-SHAPED BOLT ON THE CAR BODY. THE SCREWS ON THAT MOUNT HAVE TORN THROUGH THE SHEET METAL AND NOW THE DOOR WONT CLOSE ALL THE WAY. I THINK THE U-BOLT FROM THE BODY IS NOT SITTING COMPLETELY INTO THAT RECEIVER ON THE DOOR AS A RESULT OF A SMALL MISALIGNMENT. THE TOYOTA DEALER INFORMED ME THAT HE'S SEEN THIS BEFORE AND SUGGESTED THAT I TAKE THE CAR TO A BODY SHOP TO HAMMER AND WELD THE THING BACK INTO PLACE. OTHERWISE, HE'D HAVE TO REPLACE THE ENTIRE DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222332March 26, 2008
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
WE HAVE AN '08 8 PASSENGER TOYOTA SIENNA LE. MY SON LIKES TO PLAY WITH THE LIGHTS... WE KEPT WARNING HIM IF THEY GOT LEFT ON THE BATTERY WOULD DIE. IT FINALLY HAPPENED. HAD TO GO IN THROUGH THE FRONT DOOR USING THE KEY - STUCK THE KEY IN THE IGNITION AND TURNED IT AND YUP, SURE ENOUGH - DEAD. TOTALLY DEAD. THERE IS NO WAY TO UNLOCK THE SLIDING DOORS. THERE IS NO WAY TO OPEN THE SLIDING DOORS (FROM INSIDE OR OUT). THERE IS NO WAY TO OPEN THE TRUNK (WHICH CAN'T BE OPENED FROM THE INSIDE ANYWAY - ANOTHER CONCERN) I HAD GONE OUT TO THE VAN BECAUSE I NEEDED SOMETHING FROM THE TRUNK. I AM 8 MONTHS PREGNANT WITH TWINS - THERE WAS NO WAY I COULD CLIMB BACK. MY SON HAD TO. I COULDN'T EVEN GET INTO THE MIDDLE ROW B/C THERE IS A BABY BUCKET IN THE CENTER. IF YOU WERE IN A FRONT END COLLISION SUCH THAT THE BATTERY WAS DESTROYED - THE ONLY WAY OUT OF THE VAN WOULD BE OUT THE DRIVER'S OR PASSENGER'S SIDE DOORS. MAYBE THIS IS ONLY TRUE IF THE DOORS ARE LOCKED AT THE TIME OF THE ACCIDENT... BUT THE VAN LOCKS ITSELF ONCE IN DRIVE UNLESS YOU HAVE THIS FEATURE TURNED OFF AT THE DEALER. NO ONE CAN GET OUT THE BACK OR SIDES - NO ONE COULD GET IN TO HELP YOU. IF THE ADULTS IN THE FRONT WERE OK IT MIGHT BE VERY HARD O GET TO ANYONE IN THE BACK IF THERE IS A CAR SEAT IN THE MIDDLE OF THE MIDDLE ROW - AND THEN, GETTING BACK OUT WOULD BE HARD. I TOTALED A CAR IN COLLEGE - IT IS POSSIBLE FOR AN ACCIDENT TO WIPE OUT BATTERY POWER. THIS HAS ME PRETTY ALARMED. IT'S NOT SOMETHING YOU THINK OF WHEN YOU BUY A CAR. NO ONE THINKS "WILL I BE TRAPPED IF THE BATTERY GOES?" BUT IN THIS VAN, I THINK YOU WOULD BE, AND IT COULD BE VERY DANGEROUS. THERE SHOULD BE AN OVER RIDE WHERE IF BATTERY POWER IS LOST EVERYTHING AUTOMATICALLY UNLOCKS - AND THERE SHOULD BE A WAY TO OPEN THE TRUNK FROM THE INSIDE! I AM FREAKED OUT TO THINK OF GETTING IN AN ACCIDENT AND NO ONE BEING ABLE TO GET IN TO HELP OUT MY KID(S). THIS IS A HUGE SAFETY CONCERN! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222338March 26, 2008
STRUCTURE:BODY:DOOR
I HAVE A 2005 TOYOTA SIENNA. I HAVE APPROXIMATELY 50,000 MILES ON THE VAN. THE PASSENGER SIDE ELECTRIC SLIDING DOOR BEGAN TO HAVE TROUBLE CLOSING. YOU CAN CLOSE IT MANUALLY, BUT THE MOTOR WAS NOT STRONG ENOUGH TO CLOSE THE DOOR COMPLETELY. I MADE ARRANGEMENTS TO HAVE THE PROBLEM CHECKED AT MY LOCAL TOYOTA DEALER. I WAS TOLD THE ELECTRIC MOTOR ON THE DOOR WAS WORE OUT AND NEEDED REPLACED. THE SERVICE PERSON TOLD ME THIS IS A NORMAL OCCURRENCE AND WOULD COST ME $1,600.00 TO REPLACE SINCE THE VEHICLE IS OUT OF WARRANTY. WHY WOULD A TWO YEAR OLD HIGH QUALITY TOYOTA VAN HAVE AN ISSUE SUCH AS THIS. THIS IS DUE TO POOR QUALITY. I HAVE NOT REPAIRED THE DOOR AS OF YET DUE TO I AM CURRENTLY ON MY WAY UP THE CHAIN OF COMMAND AT TOYOTA TO GET THIS CORRECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222390March 26, 2008
STEERING
WE HAD A STEERING PROBLEM WITH THIS CAR FOR A NUMBER OF MONTHS. THE STEERING WOULD BECOME VERY DIFFICULT AND FELT AS IF IT WAS LOCKING UP, ESPECIALLY IN THE MIDDLE OF A TURN. IT WAS EXTREMELY DIFFICULT TO CONTROL THE CAR AND REQUIRED MUCH EFFORT. TOWARDS THE BEGINNING, IT WAS A BIT INTERMITTENT. AT THE FIRST VISIT TO THE TOYOTA DEALER, WE PAID FOR OTHER SERVICE IN A VAIN EFFORT TO ADDRESS THE PROBLEM AT THE RECOMMENDATION OF THE SERVICE ADVISOR, AS THEY SAID THEY WERE UNABLE TO REPRODUCE THE PROBLEM; NO MENTION WAS MADE OF THIS PROBLEM, AND NO INDICATION WAS MADE THAT AN INSPECTION WAS MADE TO SEE IF THIS WAS THE SOURCE OF OUR COMPLAINT EVEN THOUGH A TSB HAD EXISTED FOR WELL OVER A YEAR AND NUMEROUS COMPLAINTS HAD BEEN LOGGED THROUGH NHTSA AND ON THE INTERNET. THE TECHNICIANS SAID THEY COULD NOT REPRODUCE THE PROBLEM. ON THE SECOND VISIT, I REFERENCED THE TOYOTA TSB (#10020994 FROM 01/2007) AND THEY REPLACED THE INTERMEDIATE STEERING SHAFT (I HAVE THE ORIGINAL) AT MY COST! (TOTAL OF ~$700 FOR 2 VISITS). WE CAME CLOSE TO HAVING ACCIDENTS IN THE CAR BEFORE THE REPAIR WAS MADE. THIS IS AN EXTREME HAZARD WHICH WILL LIKELY CAUSE BODILY OR PROPERTY HARM IF TOYOTA DOES NOT RECALL THESE VEHICLES SOON. A NUMBER OF SIMILAR COMPLAINTS ALREADY EXIST IN YOUR DATABASE: 10221808 10220841 10220825 10220825 10189743 10162602 10159496. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222298March 25, 2008
SEAT BELTS
ALL SEAT BELTS STICKING OR NOT RETRACTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222133March 24, 2008
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
OVER THE PAST 3 YEARS 3 OF THE 5 DOOR HANDLES HAVE BROKEN ON THIS 2000 TOYOTA SIENNA. *TR
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10221862March 20, 2008
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
FOR THE PAST MONTH OR SO, THE POWER LIFT GATE SEEMED TO NOT GO UP/RAISE AS HIGH AS I THOUGHT IT DID. THEN YESTERDAY THE POWER LIFT GATE UNEXPECTEDLY CLOSED DOWN. USING THE KEY FOB/REMOTE I RAISED IT ONLY TO HAVE IT CLOSE AGAIN. I TRIED LIFTING IT MANUALLY AND IT CLOSED AGAIN. I LOCKED THE CAR AND TRIED THE LIFT GATE AGAIN AND IT CLOSED DOWN. THIS MAKES THE REAR OF THE CAR INACCESSIBLE SINCE IT IMMEDIATELY CLOSES DOWN. THIS IS VERY DISCONCERTING SINCE THE DOOR IS VERY HEAVY AND THIS IS A MINI-VAN WHICH IS FREQUENTLY PURCHASED BY FAMILIES WITH CHILDREN. IT WOULD HAVE BEEN TERRIFYING AND POSSIBLY FATAL TO MY YOUNG CHILDREN IF THEY WERE BY THE REAR OF THE MINI-VAN WHEN THIS THING UNEXPECTEDLY CLOSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221870March 20, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION ON MY 2000 TOYOTA SIENNA TOTALLY FAILED WITHOUT WARNING WHILE ON THE ROAD WHICH CREATED A DANGEROUS SITUATION OF THE VAN HAVING NO WAY OF MOVING. TOYOTA IS AWARE OF THIS DEFECT IN THEIR 2000 VANS AND ISSUED AN EXTENDED WARRANTY BUT MY VAN MILEAGE IS OVER THEIR LIMIT HENCE THEY WILL NOT COVER IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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