Toyota Sienna Complaints

9,048 consumer complaints on file.

#10231509June 18, 2008
STRUCTURE:BODY
THE RIGHT POWER SLIDING DOOR ON THE 2004 TOYOTA SIENNA LE HAS JAMMED. THE CABLE ATTACHED TO THE DOOR IS STUCK IN THE DOOR MECHANISM. THE DOOR WAS ACTIVATED VIA THE REMOTE CONTROL ON THE DAY OF THE MALFUNCTION AND IT SIMPLY JAMMED OPEN. THE DOOR WONT CLOSE WITH THIS CABLE JAMMED INTO THE GEARS. WE HAD TO DRIVE HOME WITH THE DOOR IN AN OPEN POSITION. TOYOTA'S DEALERS SAY THAT THIS IS A KNOWN DEFECT. WHEN I BROUGHT THE TOYOTA TECHNICAL SERVICE BULLETIN - POWER SLIDING DOOR INOPERATIVE ? EL004-04 DOCUMENT TO THEIR ATTENTION, THEY STILL REFUSED TO REPAIR THE PROBLEM BECAUSE MY VEHICLE IS OVER THE 36,000 MILES TSB WARRANTY, BUT SINCE WHEN DOES A DEFECTIVE PART ON SAFETY OF A DOOR BECOME LIMITED TO A MILEAGE ISSUE? THEY INSISTED THAT I PAY A $120 FEE TO 'DIAGNOSE' THE PROBLEM, BUT THEN STATE THAT THE COSTS FOR REPAIRS ARE AT LEAST $1800, AS THEY KNOW EXACTLY WHAT THE PROBLEM IS. I HAVE CONTACTED NATIONAL TOYOTA AT 800-331-4331 AND THEY SAY THAT THERE'S NOTHING THEY CAN DO TO ASSIST ME. I HAVE SWITCHED OFF THE ELECTRONIC CONTROLS OF THIS DOOR, BUT IT STILL WONT CLOSE ALL THE WAY. IT IS A TOTAL SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231542June 18, 2008
STRUCTURE:BODY:TRUNK LID
THE REAR TRUNK STRUTS DO NOT HOLD THE DOOR OPEN. DOOR CLOSES ITSELF WITHOUT ANY WARNING. MAY HURT SOMEONE WHILE ACCESSING THE TRUNK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231291June 17, 2008
STRUCTURE:BODY:DOOR
THE CABLE ON THE POWER DOOR OF MY MINIVAN HAS SNAPPED. THE DOOR WILL NOT OPEN, LEAVING ONLY 1 ACCESS DOOR OUT OF THE REAR OF THE VAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230543June 11, 2008
EQUIPMENT:ELECTRICAL, VEHICLE SPEED CONTROL
I OWN A TOYOTA SIENNA 2006 MODEL. WHEN IN TRAFFIC THE CAR SOMETIMES HESITATES WHEN THE ACCELATOR IS PRESSED AND AT OTHER TIMES IT SURGES FORWARD DANGEROUSLY. THEREFORE CONTROLLING THE CAR IS UNPREDICTIBLE. THE EXACT RESPONSE IS ALSO NOTICABLE AT A TRAFFICE LIGHT OR A STOP SIGN. THE FAILURE HAPPENS OFTEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230561June 11, 2008
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY
THE POWER REAR DOOR LIFTS NORMALLY AND THEN IMMEDIATELY GOES DOWN SUDDENLY, IF SOME IS PUTTING SOMETHING IN THE CARGO AREA, THE DOOR WILL HIT THE PERSON ON THE BACK OR HEAD. AS RESISTANCE IS APPLIED TO THE DOOR COMING DOWN, IT WILL START LIFTING AGAIN AND CONTINUE THE SAME PATTERN. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10229786June 3, 2008
SERVICE BRAKES, HYDRAULIC
BRAKES WEAR OUT EXTREMELY QUICK. REPLACED THE BRAKES AT 1 YEAR WITH 17,000 MILES AND NOW AGAIN TODAY AT 2 YEARS AND 30,000 MILES. I DRIVE MOSTLY ON THE FREEWAY WITHOUT ANY QUICK OR ABRUPT STOPS. THERE SEEMS TO BE A PROBLEM WITH THE BRAKE SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229823June 3, 2008
STRUCTURE:BODY:HATCHBACK/LIFTGATE
THE REAR LIFTGATE ON MY VAN WILL OPEN THEN CLOSE SUDDENLY. IF A PERSON WERE TO GET IN THE WAY THEY COULD BE CRUSHED AND SERIOUSLY INJURED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229492June 2, 2008
STRUCTURE
THE DRIVER SIDE DOOR HINGE ON OUR 2006 TOYOTA SIENNA XLE MINIVAN TORE APART ALLOWING THE DOOR TO FREELY SWING OPEN/SHUT WITHOUT ANY RESTRICTION. A SLOPE OR WIND GUST COULD SLAM THE DOOR ON ANY OF THE OCCUPANTS. HISTORY: - DOOR WAS PREVIOUSLY REPAIRED BY TOYOTA FOR THE SAME DEFECT BACK IN 2007. - DEFECT IS WIDESPREAD AND TOYOTA ISSUED A WARRANTY ENHANCEMENT (RECALL) TO OVER 600,000 EFFECTED SIENNAS. - PREVIOUS REPAIR APPEAR INADEQUATE AND CAN REOCCUR - REPORTED THE SECOND INCIDENT TO TOYOTA MOTOR CORP AND DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229503June 2, 2008
STRUCTURE:BODY:HATCHBACK/LIFTGATE, VISIBILITY:WINDSHIELD WIPER/WASHER
TL*THE CONTACT OWNS A 2005 TOYOTA SIENNA. WHENEVER THE CONTACT OPENS THE REAR LIFTGATE, IT WILL AUTOMATICALLY CLOSE BACK. THE LIFTGATE WILL ALSO CLOSE REGARDLESS IF AN OBJECT OR THE CONTACT IS ATTEMPTING TO KEEP IT OPEN. THERE HAVE BEEN NO INJURIES DUE TO THE FAILURE. ALSO, WHENEVER SNOW FALLS FROM THE ROOF RACK ONTO THE WINDSHIELD, THE WINDSHIELD WIPERS WERE NOT STRONG ENOUGH TO REMOVE THE SNOW FROM THE WINDSHIELD. THE CONTACT'S VISION IS HINDERED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT MILEAGE WAS 42,000 AND FAILURE MILEAGE WAS 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229608June 2, 2008
SEAT BELTS
THE SEAT BELTS IN OUR 1998 TOYOTA SIENNA HAVE BEEN FAILING. THEY WILL NOT RETRACT. WE HAVE HAD TWO REPLACED AT OUR COST, NOW TWO MORE HAVE FAILED. I HAVE THE PARTS FROM THE SECOND BELT THAT FAILED. IT IS NOT TWISTED AND THERE IS NO FOREIGN MATERIAL IN THE BELT OR IT'S PATH. PRIOR TO THE FAILURE OF OUR SEAT BELTS, I TALKED OUR FRIENDS (THE MILLER FAMILY) INTO BUYING A VAN JUST LIKE OURS. THEY WERE HIT BY A RED LIGHT RUNNER MAY 29, 2005. THE SEAT BELT HOLDING THEIR THREE-YEAR-OLD SON, KYLE, FAILED AND HE WAS EJECTED FROM THE VEHICLE. HE WAS KILLED INSTANTLY. THE REST OF THE FAMILY WALKED AWAY FROM THE CRASH. TOYOTA HAS REFUSED TO ACKNOWLEDGE ANY RESPONSIBILITY IN THE FAILURE OF OUR SEAT BELTS. I HAVE READ OF SIMILAR PROBLEMS FROM OTHER OWNERS (ON THE INTERNET). PLEASE HELP TO HOLD TOYOTA RESPONSIBLE. AT THE VERY LEAST, THEY SHOULD REPLACE THE BELTS AT THEIR COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229232May 29, 2008
SEAT BELTS
1. NORMAL USE 2. DAILY, THE SEATBELT TENSIONERS DO NOT CORRECTLY INDICATE IF THE BELT IS BEING USED OR NOT. IT ALWAYS SHOWS THAT THE BELT IS UNUSED. 3. TENSIONERS WILL NEED TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228937May 27, 2008
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STRUCTURE:BODY:DOOR
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE PARKING THE VEHICLE THE PASSENGER SLIDING DOOR DISENGAGED WHICH CAUSED DAMAGED TO THE BODY OF THE VEHICLE. THE CONTACT FELT THAT RUSTED CABLES CAUSED THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 103,000. UPDATED 07/08/08. *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228765May 23, 2008
STRUCTURE:BODY:HATCHBACK/LIFTGATE
REAR HATCH STRUTS ON 2004 TOYOTA SIENNA FAILED ON APPROXIMATELY 01MAY08. LIFTGATE CLOSED ON MY WIFE AND SIX YEAR OLD NEPHEW. HAD TO USE CONSIDERABLE FORCE TO REVERSE THE ACTION OF DOOR. TOOK THE CAR WITH REAR LIFTGATE STRUT WARRANTY ENHANCEMENT TO THE DEALER ON 21MAY08 AND THE REPAIR WAS MADE,BUT THE LIFTGATE STILL FAILS TO STAY UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228360May 20, 2008
WHEELS:RIM, TIRES
MY WIFE HAS BRAND NEW FIRESTONE FIREHAWK ST TIRES PUT ON HER TOYOTA SIENNA VAN ON APRIL 15 2008 AND ON MAY 2, 2008 WHILE DRIVING DOWN THE INTERSTATE HER TIRE CAME APART. THE TREAD SEPARATED FROM THE SIDEWALLS (WHICH WERE STILL ON THE RIM) AND WENT FLYING OFF STILL COMPLETELY ROUND . LUCKILY IT WAS A REAR TIRE AND SHE WAS ABLE TO CONTROL HER VEHICLE AND BRING IT TO A SAFE STOP. THE TIRES WERE INSTALLED AT THE TOYOTA DEALERSHIP AND THEY REPLACED ALL FOUR TIRES BECAUSE WE DIDN'T FEEL SAFE WITH THIS BRAND. WE DID HAVE TO REPLACE THE RIM ON THE BLOWN TIRE AS IT BECAME BENT SOMETIME DURING THE ORDEAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228106May 18, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
SINCE 9/07, REAR POWER TAILGATE WOULD NOT RAISE TO FULL HEIGHT. ACTUALLY WALKED INTO GATE DUE TO THIS PROBLEM. THOUGHT IT WAS THE COOLER WEATHER. AS WINTER APPROACHED, THE GATE WOULD RAISE, NOT FULLY, THEN CLOSE ON IT'S OWN, NO WARNING. WITHOUT THE POWER HATCH, YOU COULD LIFT AND HOLD THE GATE, BUT, IT WOULD NOT STAY UP ON IT'S OWN. TOYOTA, CAN REPLACE THE GAS STRUTS/SHOCKS, PARTS ONLY $286/EACH. IT'S A FLAW, AND SHOULD BE A RECALLED ITEM SINCE MANY CONSUMERS HAVE HAD THE SAME FAULTY HATCH, IT CAN COME DOWN AT ANY TIME ON ANYONE AND WILL NOT STAY UP UNLESS HELD OPEN WITH A STICK. IT HAS NOT WORKED PROPERLY FOR OVER 6 MONTHS, JUST SPOKE WITH THE DEALER 15/5/8, HONESTLY THINKING THE PROBLEM WOULD CORRECT ITSELF WITH WARMER WEATHER. OBVIOUSLY, IT DID NOT. *TR
Crash:
No
Fire:
No
Injuries:
3
Deaths:
0
#10228131May 18, 2008
STRUCTURE:BODY:HATCHBACK/LIFTGATE
MANUAL LIFTGATE ON 2005 TOYOTA SIENNA WILL NOT STAY OPEN. DOOR IS HEAVY ENOUGH TO CRUSH CHILD. THE VAN IS CURRENTLY OUT OF WARRANTY AND THE DEALER WANTS $600 TO REPLACE THE LIFTGATE PISTONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228060May 17, 2008
STRUCTURE:BODY
THE SLIDING DOORS LOCKS FREEZE UP AND CANNOT BE OPENED FROM INSIDE OR OUTSIDE AND PRESENT A DANGER IF YOU ARE IN AN ACCIDENT AND CANNOT OPEN THE LOCKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227717May 14, 2008
TIRES
DUNLOP RUN FLAT TIRES WEAR, REPAIRS AND REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227827May 14, 2008
SEAT BELTS
I, TOGETHER WITH MY FAMILY HAD A CAR ACCIDENT THAT HAPPENED IN STAMFORD, CT. A CAR STRUCK MY VAN PERPENDICULARLY AT THE LEFT REAR WHEEL WHICH CAUSED IT TO SPUN 180 DEGREES. AS THE COLLISION OCCURRED MY SEATBELT SUDDENLY UNBUCKLED WHICH RESULTED MYSELF SLAMMING ON THE SIDE DOOR AND INCURRING MULTIPLE CONTUSION. I FILED A REPORT TO TOYOTA MOTORS ABOUT IT, AND THEY SENT SOMEONE TO LOOK AT IT. ACCORDING TO THEIR INSPECTOR THERE IS NO MALFUNCTION TO MY SEATBELT. HE CONCLUDED THAT I MIGHT HAD ACCIDENTALLY PRESS THE RELEASE BUTTON AT THE TIME OF THE ACCIDENT. I HAVE NOT TOUCHED THE RELEASE BUTTON OF THE AT THE TIME OF THE ACCIDENT. SO FAR I HAVEN'T HEARD ANYTHING FROM THEM AS OF NOW. BY THE WAY, MY VAN IS A 2006 TOYOTA SIENNA LE AWD . I WAS AT THE RIGHT SECOND ROW WHEN THE ACCIDENT OCCURRED. *TR
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10227405May 12, 2008
STEERING
ON APRIL 18, 2008 THE STEERING ON MY TOYOTA SIENNA BEGAN TO FEEL DIFFICULT. IT WAS VERY HARD TO TURN THE STEERING WHEEL. THE INTERMEDIATE STEERING SHAFT HAD FAILED AND WAS REPLACED ON MAY 6, 2008. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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