Toyota Sienna Complaints

9,048 consumer complaints on file.

#10233613July 9, 2008
EQUIPMENT:APPLIANCE:AIR CONDITIONER, ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING UNDER 40 MPH, THE AIR CONDITIONER FAILED TO WORK PROPERLY. THE AIR CONDITIONER STOPPED WORKING AND THE TEMPERATURE ON THE THERMOSTAT CONTINUED TO RISE THE FOLLOWING DAY. THE CONTACT CHECKED THE COOLANT AND NOTICED THAT THERE WAS NO ANTIFREEZE; THEREFORE, SHE REFILLED THE RADIATOR. THIS DID NOT KEEP THE VEHICLE FROM OVERHEATING. SHE TOOK THE VEHICLE TO A LOCAL DEALER AND THEY STATED THAT THERE WAS A LEAK IN THE RADIATOR CORE. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233636July 9, 2008
STRUCTURE:BODY:DOOR
THE LEFT SLIDING DOOR LOCK FAILED. IT CANNOT BE LOCKED OR UNLOCKED FROM THE OUTSIDE OR BY USING THE DOOR REMOTE. THE ONLY WAY TO LOCK OR UNLOCK IT IS BY MOVING THE LOCK BUTTON AT THE INSIDE OF THE DOOR MANUALLY. THE DEALER ADVISED TO REPLACE THE DOOR ACTUATOR WHICH COSTS $1200! THE DEALER CHARGED $90 FOR JUST CHECKING WHAT'S WRONG WITH IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233631July 9, 2008
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
THIS WINTER I NOTICED A HISSING SOUND COMING FROM ONE OF THE STRUTS THAT LIFTS THE HATCH TO MY 2005 TOYOTA SIENNA. THEN, SEVERAL DAYS LATER, THE HATCH OPENED AND THEN SLAMMED DOWN ON MY HEAD AND CONTINUED TO DROP. FROM THEN ON, THE HATCH OPENS WHEN THE BUTTON IS PUSHED BUT DOES NOT STAY OPEN ON ITS OWN, BUT INSTEAD DROPS ON THE HEAD OF ANYONE IN THE WAY. VERY DANGEROUS. THE HATCH IS CRUSHINGLY HEAVY. VAN IS LESS THAN 3 YEARS OLD, BUT OUT OF WARRANTY BECAUSE IT'S PAST MILEAGE CUT OFF. IS A HATCH EVEN AFFECTED BY MILEAGE?! TOYOTA REPAIR COSTS ABOUT $600!! THIS IS A SAFETY ISSUE AND HAS HAPPENED TO MANY TOYOTA SIENNAS. TOYOTA SHOULD STEP UP AND RECALL! *TR
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10233575July 8, 2008
STRUCTURE
WATER LEAKS INTO FRONT PASSENGER AND DRIVER AREAS AND SETTLES AND SOAKS ON FRONT CARPET. IT ENTERS THROUGH THE ROOF AREA OR DOOR SEALS. HAPPENS WHEN EVER IT RAINS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233341July 7, 2008
STRUCTURE:BODY
2004 SIENNA XLE LIMITED -- ELECTRIC SLIDING/REAR DOOR ON DRIVER SIDE CLOSES BY ITSELF WHEN PARKED FACING DOWN INCLINE. DEALER DIAGNOSED FAULTY 'DOOR CHECK' BUT REFUSED TO REPAIR UNDER WARRANTY. THERE IS A TSB FOR FRONT DOOR 'DOOR CHECK' BUT NOT REAR SLIDING DOOR. THIS ISSUE IS A SAFETY CONCERN, AS PASSENGERS COULD BE PINNED IF DOOR WERE TO CLOSE UNEXPECTEDLY. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10233351July 7, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2006 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 35 MPH, WITH A 200 POUND MAN SEATED IN THE PASSENGER SEAT, THE AIR BAG LIGHT FLASHED ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER EACH TIME. DURING THE THIRD VISIT, THE PASSENGER SIDE AIR BAG WAS REPLACED. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 27,000 AND FAILURE MILEAGE WAS 13,500. UPDATED 07/29/08 *BF UPDATED 08/07/0
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233235July 5, 2008
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
FROM THE TIME WE PURCHASED THE CAR WE HAVE HAD MANY PROBLEMS WITH OUR BRIDGESTONE RUN FLAT TIRES. THE SENSOR ON THE DASHBOARD WAS CONSTANTLY ON, SO WE HAD TO CHECK THE TIRE PRESSURE EVERY WEEK- WHAT A PAIN! THE DEALER WAS NO HELP, THEY AGREED THAT THEY HAVE HAD MANY PROBLEMS WITH THE TIRES. WE FINALLY DECIDED TO REPLACE THEM WITH STANDARD TIRES AND I DRIVE WITHOUT A SPARE. I FIGURE I'LL CALL AAA IF I HAVE A PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233061July 2, 2008
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT BOTH THE DRIVER AND PASSENGER REAR SLIDING DOOR LOCKS WERE DEFECTIVE. PREVIOUSLY, ONE OF THE DOORS CAME OFF TRACK AND CAUSED THE GLASS TO SHATTER. THE DEALER REPAIRED THE DOOR AND GLASS. ON JULY 1, 2008, THE CONTACT'S CHILDREN WERE TRAPPED IN THE VEHICLE BECAUSE HE COULD NOT UNLOCK THE DOORS. THE CHILDREN HAD TO BE REMOVED FROM THE VEHICLE THROUGH THE FRONT DRIVER AND PASSENGER SIDE WINDOWS. THE DEALER REPROGRAMMED THE COMPUTER. THE MANUFACTURER WAS NOTIFIED, BUT THEY DID NOT TAKE A REPORT. THE CURRENT AND FAILURE MILEAGES WERE 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233093July 2, 2008
VEHICLE SPEED CONTROL, AIR BAGS
I HAD SLOWED MY CAR TO ALLOW A GROUP TO PASS AND WAS MAKING A LEFT HAND TURN INTO A PARKING SPOT. MY CAR LURCHED FORWARD AND SPED FORWARD NEARLY STRIKING A GROUP OF TEENAGERS. I PLOWED THROUGH THREE CEMENT PILLARS AND A FLOWER POT AND FINALLY CAME TO REST. MY ENGINE WAS REVVING AND MY FOOT WAS ON THE BRAKE. *TR UPDATED 12/02/09 *BF UPDATED 12/03/09 THE CONSUMER ALSO STATED THE AIR BAGS DID NOT DEPLOY. UPDATED 12/03/09
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10232487June 27, 2008
UNKNOWN OR OTHER
SPARE TIRE FELL FROM UNDER VEHICLE, CAUSING BLOWOUT ON R/R TIRE. METAL THREADED ROPE HAD SHEARED OFF. UNABLE TO LOCATE SPARE AFTER INCIDENT. WHEN BUYING REPLACEMENT PART AT DEALER, STATED THIS HAPPENS ALL THE TIME. POSIBILITY OF INJURY OR DEATH VERY HIGH IN SIMILAR INCIDENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232401June 26, 2008
STRUCTURE, LATCHES/LOCKS/LINKAGES
1) WE HAD BEEN ON VACATION FOR A WEEK AND A HALF, DURING WHICH TIME OUR MINIVAN SAT IN OUR GARAGE. THE FIRST DAY AFTER RETURNING, I TOOK THE KIDS TO A GROCERY STORE AND USED THE POWER SLIDING DOOR BUTTON TO OPEN AND CLOSE THE DOORS. WHEN TRYING TO LOCK THE DOORS, I NOTICED THAT ONE POWER SLIDING DOOR WOULD NOT LOCK - IT SLID BACK BUT WOULD NOT LATCH. I TRIED PUSHING IT IN BUT IT WAS NOT WORKING. NOTHING WAS JAMMED IN IT EITHER. THIS HAD NEVER HAPPENED BEFORE. 2) SUDDENLY AND WITHOUT WARNING, THE POWER SLIDING DOOR ON THE DRIVER'S SIDE WAS NOT LATCHING. I HAD TO GET MYSELF AND THE KIDS HOME FROM THE GROCERY STORE, BUT THE DASHBOARD DISPLAY SHOWED ME THAT A DOOR WAS UNLOCKED AND THERE WAS NOTHING I COULD DO TO LOCK IT. I STARTED DRIVING SLOWLY BUT UPON THE SLOWEST OF TURNS IN THE PARKING LOT, THE DOOR WOULD START SLIDING OPEN. MY 7 YEAR OLD DAUGHTER WAS TRYING TO REACH OVER TO KEEP IT SHUT! IN ORDER TO DRIVE TO GET IT REPAIRED, I HAD TO TIE THE DOOR TO AN INSIDE HANDLE AND DRIVE SLOWLY IN ORDER TO KEEP THE DOOR FROM OPENING. THE CONSEQUENCES OF THIS FAILURE: SAFETY ISSUE!!! THIS FAILED WITHOUT ANY WARNING. THIS IS ON A MINIVAN, WHERE CHILDREN ARE SITTING. EVEN THOUGH MY CHILDREN ALWAYS HAVE THEIR SEAT BELTS ON, IT WAS STILL SCARY FOR THEM AND I'M VERY CONCERNED ABOUT THE PASSENGER SIDE SLIDING DOOR, WHICH DID NOT FAIL AND THUS WAS NOT REPAIRED. HOW CAN THIS HAPPEN ON SUCH AN IMPORTANT PART, ON A RELATIVELY NEW CAR? 3) I CALLED OUR TOYOTA DEALER TO SCHEDULE A SERVICE APPT. THE CAUSE WAS FOUND TO BE "ACTUATORS BINDING INTERNALLY" IN THE DOOR. THE DEALERSHIP REPLACED THE SLIDING DOOR LOCK ASSEMBLY. THIS IS A 2005 MODEL YEAR CAR WITH 39K MILES ON IT, THEREFORE JUST PAST THE WARRANTY PERIOD. I SEE THIS AS A MAJOR SAFETY ISSUE - WHAT IF THIS LOCK FAILED WITHOUT WARNING ON THE HIGHWAY AND THE DOOR FLEW OPEN? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232429June 26, 2008
SEATS
DRIVER'S POWER SEAT STOPPED OPERATING PROPERLY. TOOK VEHICLE TO DON JOSEPH TOYOTA, KENT OHIO. THEY ADVISED THAT THE SEAT FRAME/MOTOR ASSEMBLY, PART NUMBER 71120-AE100, WAS DEFECTIVE AND WOULD NEED TO BE REPLACED. SERVICE MANAGER FURTHER ADVISED THAT THE ITEM APPEARED TO BE A RESULT OF FAULTY ENGINEERING, BUT TOYOTA HAS YET TO ISSUE A RECALL. SERVICE MANAGER FURTHER ADVISED THAT THE VEHICLE COULD NOT BE OPERATED SAFELY IN ITS CURRENT CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232459June 26, 2008
STRUCTURE:BODY:TAILGATE
2004 TOYOTA SIENNA POWER REAR LIFT TAILGATE MALFUNCTION. TAILGATE LIFTED NORMALLY THEN SUDDENLY AND WITHOUT WARNING BEGAN POWERED CLOSING, STRIKING MY WIFE IN THE BACK. I WAS ABLE TO REPRODUCE THE MALFUNCTION REPEATEDLY. THE MALFUNCTION OCCURS CONSTANTLY. THE CONSEQUENCE SHOULD A CHILD OR ELDERLY PERSON BE STRUCK BY THE REAR GATE. IT HAS NOT BEEN REPAIRED YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232173June 24, 2008
EQUIPMENT:APPLIANCE:AIR CONDITIONER, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
MY 2004 TOYOTA SIENNA XLE LIMITED'S ALTERNATOR BELT GOT CUT AND THE VEHICLE IMMEDIATELY STOPPED ON THE ROAD AND HAD TO BE TAKEN TO A TOYOTA DEALER. THE DEALER SAYS MY VEHICLE HAD A "CATASTROPHIC AC FAILURE" WHICH CAUSED THE BELT TO BREAK AND SAYS IT WILL COST $2400 IN PARTS AND $1600 IN LABOR. HE THEN CONTACTED TOYOTA AND SAID THAT TOYOTA WILL PAY FOR THE PARTS. THIS PROBLEM SEEMS TO HAPPEN A LOT ON THIS MODEL, I SEARCHED ON THE INTERNET AND COULD FIND A LOT OF PEOPLE WITH THE SAME ISSUES AND TOYOTA HAS STILL NOT DONE ANY RECALL ON THE AC UNIT. SINCE THIS SEEMS TO A TOTAL DESIGN FLAW, I WOULD LIKE TOYOTA TO PICK UP THE FULL TAB FOR THIS REPAIR. ANY HELP IN THIS REGARD WILL BE APPRECIATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231985June 23, 2008
STRUCTURE, STRUCTURE:BODY:DOOR
DOOR HANDLES ON ALL DOORS HAVE BROKEN OFF. IN CASE OF ACCIDENT, THERE WOULD BE NO WAY TO ENTER THE VEHICLE FROM THE OUTSIDE. REAR SLIDING DOORS ALSO STICK AND AGAIN DO NOT ALLOW ENTRY OR EXIT FROM THE VEHICLE WITHOUT USE OF A LOT OF STRENGTH WHICH IS DANGEROUS FOR CHILDREN IN BACK OF VAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232025June 23, 2008
VEHICLE SPEED CONTROL
WE HAVE A TOYOTA 2006 THAT WILL INCREASE SURGES IN ENGINE SPEED WHEN STOOPED WHICH HAS ALL MOST CAUSED THREE ACCIDENTS ONE GOING INTO A BUILDING, ALSO THE VEHICLE HESITATES WHEN THE ACCELERATOR IS PRESSED ON START. WHEN SITTING IN TRAFFIC YOU HAVE TO HOLD YOUR FOOT ON THE BRAKE BECAUSE YOU WILL GET AN ENGINE SURGE WHICH RUNS THE RPM'S UP TO 5,000 THEN IT DROPS OFF. IT IS VERY DANGEROUSLY BECAUSE YOU DON'T KNOW WHEN IT WILL HAPPEN AND CONTROLLING THE VAN IS VERY UNPREDICTABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231727June 20, 2008
SEAT BELTS
TL*THE CONTACT OWNS A 2008 TOYOTA SIENNA. WHILE DRIVING 55 MPH, THE CONTACT FOUND THE SECOND ROW SEAT BELT WRAPPED AROUND HER CHILD'S STOMACH. THE CHILD COULD NOT BE FREED FROM THE SEAT BELT, AND IT CONTINUED TO TIGHTEN AROUND HER STOMACH. THE SEAT BELT HAD TO BE PHYSICALLY CUT IN ORDER TO REMOVE THE CHILD. THE CHILD WAS FRIGHTENED, BUT UNINJURED. THE FAILURE MILEAGE WAS 8,108. UPDATED 07/15/08. *LJ THE CONSUMER TOOK THE VEHICLE TO THE DEALER TO HAVE THE REPAIRS MADE. UPDATED 07/15/08
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231555June 19, 2008
ELECTRICAL SYSTEM:STARTER ASSEMBLY
I AM THE FIRST OWNER OF THE 1999 TOYOTA SIENNA LE WITH WHICH HAS ONLY 61,000 MILES SO FAR. HOWEVER, IN THE EVENING OF TWO DAYS AGO, I STARTED IT AND COULDN'T STOP IT ANYMORE. IT KEPT RUNNING EVEN I TOOK THE KEY OUT. I WAS SO AFRAID OF CAUSING FIRE EVENTUALLY, BUT I STILL HAD TO DRIVE AROUND TRYING TO STOP IT. EVENTUALLY I SMELT SOMETHING BURNING AND I WAS ABLE TO STOP IT FROM RUNNING. THE CAR WAS TOWED TO TOYOTA DEALER IN DUBLIN, CA TO HAVE THE STARTER REPLACED. THIS IS SCARY PROBLEM FOR THE CAR I BOUGHT IN THE BELIEF OF SAFETY AND RELIABILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231637June 19, 2008
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
THE TIRE PRESSURE WARNING SYSTEM DOESN'T WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231444June 18, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
ENGINE/TRANSMISSION HESITATION/NON-RESPONSIVENESS. THIS IS PARTICULARLY APPARENT WHEN YOU LIFT OFF THE THROTTLE TO GO OVER A BUMP OR TURN. WHEN YOU PRESS THE THROTTLE AFTER THAT, THE THROTTLE DOES NOT RESPOND QUICKLY LIKE ANY OF MY OTHER VEHICLES. THIS HAPPENS ALL THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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