Toyota Sienna Complaints

9,048 consumer complaints on file.

#10240860September 4, 2008
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES
THE POWER SLIDING DOORS ON MY SIENNA VAN "FREEZE UP" UNDER CERTAIN COLD MOIST WINTER CONDITIONS MAKING IT ALMOST IMPOSSIBLE TO OPEN THEM (YOU HAVE TO CLIMB IN FROM THE FRONT DOOR) AND THEN ONCE YOU MANAGE TO GET THEM OPEN, THEY WILL THEN NOT CLOSE PROPERLY. I HAVE HAD TO DRIVE MILES WITH THE DOOR ALARM SOUNDING AND THE HEAT FULL BLAST BEFORE I WAS ABLE TO STOP AND GET THEM TO FINALLY CLOSE. THIS IS DANGEROUS, BECAUSE ALTHOUGH THE DOOR LOOKS "CLOSED" IT IS NOT HOOKED IN AS SIGNALED BY THE ALARM. I DOUBT IF I WAS HIT IF THE AIR BAGS WOULD FUNCTION PROPERLY EITHER. THIS OCCURED THE FIRST WINTER I HAD THE CAR AND THEN A FEW TIMES EACH WINTER THEREAFTER, BUT SINCE OUIR WINTERS HAVE BEEN MILD, AND CERTAIN CONDITIONS ARE NEEDED FOR IT TO OCCUR PLUS LACK OF TIME, I HAVE NOT PURSUED IT. WHEN I HAPPENED TO MENTION IT TO MY DEALER, THEY DIDN'T UNDERSTAND HOW THIS PROBLEM COULD OCCUR AND IT WAS THEN DROPPED. OTHER SIENNA OWNERS HOWEVER, HAVE TOLD ME THEY ALSO EXPERIENCE THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240724September 3, 2008
STRUCTURE:BODY:DOOR
PASSENGER AUTOMATIC DOOR FAILED THE SAME DAY THAT I PURCHASED A 2005 TOYOTA SIENNA. THE CABLE COULD BE SEEN HANGING OUT OF THE CAR. VERY CONCERNED THAT DOOR WILL FAIL AND HARM MY SMALL CHILDREN, BY NOT ALLOWING US OUT OF THE CAR IN AN EMERGENCY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240727September 3, 2008
STRUCTURE:BODY:DOOR
I HAD A TOYOTA SIENNA LE 2002. I WENT TO THE DEALERS 3 YEARS AGO TO REPLACE THE SLIDING DOOR, DURING THAT TIME IT WAS STILL UNDER WARRANTY. SOMEHOW THE PROBLEMS APPEAR AGAIN, MY SLIDING WON'T OPEN IS LIKE IT STICK WITH GLUE. IT'S TOTALLY STUCK NO MATTER WHAT I DO IT WON'T OPENED. I NEED TO KNOW DOES TOYOTA STILL HELPED ME FIXED THIS PROBLEM OR I HAD TO USED MY OWN PROBLEM TO FIXED IT. FIRST OF ALL THERE IS NOTHING WRONG WITH THE CAR, THE ONLY PROBLEM IS THE SLIDING DOOR, I AM AFRAID IT WILL HAPPENED TO OTHER DOORS SOON. CAN SOMEBODY HELP ME OUT WITH THIS PROBLEM. THANKS ALOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240754September 3, 2008
STRUCTURE:BODY:DOOR
I HAVE A 2005 TOYOTA SIENNA. THE PASSENGER SLIDING DOOR QUIT WORKING DUE TO THE MOTOR ATE THROUGH THE CABLES. MOTOR STILL WORKS BUT I AM FORCED TO BUY A NEW MOTOR AND CABLES. THIS IS A COMMON PROBLEM AND TOYOTA WILL NOT OWN UP TO IT. THERE WAS NO WARNING OF THIS HAPPENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240560September 2, 2008
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
BOUGHT 2004 TOYOTA SIENNA IN SEPT. 06. VAN HAS 40K MILES AND HAS AN OUT OF ALIGNMENT RIGHT PASSENGER MOTORIZED DOOR FAILURE. DOOR RUBS AGAINST BODY AND MAKES GRINDING NOISE AS IT CLOSES. ALSO DRIVER DOOR HAS COLLAPSED GLASS. DEALER WANTS 100-300 JUST TO INSPECT AND REPORT PROBLEM TO EXTENDED PLATINUM CARE WARRANTY I PURCHASED. I CALLED EXTRA CARE (PLATINUM CARE 7 YEAR OR 100K) WHO MENTIONED THAT PROBLEM MIGHT POSSIBLY BE COVERED. TOYOTA NEEDS TO RECALL THE PASSENGER SLIDING DOOR TOO MANY PROBLEMS POSTED ON INTERNET BLOGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240565September 2, 2008
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
SLIDING DOOR ISSUES. I TOOK THE VEHICLE IN BECAUSE THE DRIVER'S SIDE DOOR WASN'T FUNCTIONING AT ALL AUTOMATICALLY AND THE PASSENGER SIDE DOOR WAS FREEZING AND NOT WORKING AUTOMATICALLY ALL THE TIME. THE DEALERSHIP REPLACED THE CABLE AND MOTOR ON THE DRIVERS SIDE AND TOLD ME THAT THERE WAS AN OBSTRUCTION CAUSING MY PROBLEMS WITH THE PASSENGER SIDE DOOR (A POKEMAN CARD). THE WAS IN THE SPRING OF 2008. NOW IN THE FALL OF 2008 I WENT TO THE DEALER BECAUSE THE PASSENGER DOOR ISN'T WORKING AT ALL. THEY HAVE TOLD ME IT WILL BE $2400.00 FOR THE REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240642September 2, 2008
LATCHES/LOCKS/LINKAGES, STRUCTURE
(#1) WE PURCHASED A 2005 TOYOTA SIENNA XLE. WITHIN ONE WEEK OF OWNING THE CAR, THE DRIVER'S SIDE SLIDING DOOR WAS NOT WORKING. AUTOMATIC OPENER DID NOT WORK. I'M NOT SURE WHAT THE FIX WAS. ABOUT SIX MONTHS AGO THE DRIVER'S SIDE SLIDING DOOR, AGAIN, STARTED TO SOUND LIKE CRUMPLING ALUMINUM AND WITH A FEW MORE USES WOULD NOT OPEN ANY MORE. MY DAUGHTER AND SON COULD HAVE BEEN TRAPPED IF THAT WAS THE ONLY SIDE TO GET OUT. TOYOTA WANTED $1,800 TO REPLACE THE CABLE THAT MOVES THE DOOR AUTOMATICALLY BACK AND FORTH. THIS WAS AT APPROXIMATELY 46,000 MILES. (#2) AFTER A FEW YEARS OF OWNING THE CAR, THE DRIVER'S DOOR STARTED "CLICKING". IT WAS DETERMINED TO BE A FAULTY WELD. IT WAS FIXED AND ABOUT A YEAR LATER NOW IT IS "CLICKING" AGAIN. (#3) ABOUT THREE MONTHS AGO THEY HAD TO REPLACE THE REAR DOOR LIFTING MECHANISM. IT FAILED AND THE DOOR WAS LIKE A BIG WEIGHT WAITING TO CRASH DOWN. ANOTHER RECALL. HAD I KNOW THAT IN THE 30,000 TO 45,000 MILE RANGE THAT WE WOULD HAVE FOUR TIMES DOOR PROBLEMS, I WOULD NOT HAVE PURCHASED THIS CAR. I FEEL THAT IT IS POORLY MADE AND ENGINEERED AND REQUIRES A SERIOUS INVESTIGATION. IS THIS A NHSTA OR DCA ISSUE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240671September 2, 2008
STRUCTURE:BODY:DOOR
THE PASSENGER SLIDING DOOR WILL NOT OPEN DUE TO FAULTY LATCH. THE DRIVER'S SIDE SLIDING DOOR LATCH WAS ALREADY REPLACED OUTSIDE WARRANTY. I CONTACTED THE DEALER AND TOYOTA. BOTH PARTIES SAID THERE WAS NOTHING THEY COULD DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240359August 30, 2008
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
2004 TOYOTA SIENNA - PASSENGER SIDE SLIDING DOOR WON'T OPEN. AT FIRST, IT WOULDN'T OPEN FROM THE OUTSIDE, BUT USING THE POWER BUTTON INSIDE WOULD LET IT OPEN. NOW EVEN THAT DOESN'T WORK AND THE DOOR IS USELESS. DEALER SAID THE PART TO FIX THIS (ACTUATOR) IS $700, PLUS LABOR. I SEE MANY PEOPLE REPORTING THIS PROBLEM ON VARIOUS FORUMS, SO IT SEEMS TO BE A WIDESPREAD DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240154August 29, 2008
WHEELS
THE ORIGINAL EQUIPMENT ALUMINUM ALLOY WHEEL RIMS ON MY TOYOTA SIENNA MINIVAN SHOW FATIGUE BREAKS. WHEN I ASKED A TIRE SHOP TO ROTATE THE TIRES, THEY NOTICED THAT ONE OF THE RIMS WAS SO BAD THAT THEY REFUSED TO PUT THE WHEEL BACK ON THE CAR. THE CRACK IN THIS ONE WAS VERY VISIBLE AND WAS SLIGHTLY VISIBLE IN ANOTHER. I HAVE REPLACED ALL FOUR RIMS, BUT I KEPT THE WORST ONE AND HAVE TAKEN PHOTOS THAT CLEARLY SHOW THAT ONE OF THE SPOKES IS BROKEN OVER MOST OF THE WIDTH OF THE SPOKE. THE CRACK IS VISIBLE FROM THE FRONT AND BACK OF THE RIM. I WOULD LIKE TO FORWARD THESE DIGITAL PHOTOS, IF YOU WILL PROVIDE AN EMAIL ADDRESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240197August 29, 2008
STRUCTURE
TWO WEEKS AGO MY REAR PASSENGER SIDE AUTOMATIC DOOR WOULDN'T OPEN. I CAN SEE THE CABLE SNAPPED OUTSIDE THE DOOR. I HAVEN'T FIXED IT YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240205August 29, 2008
UNKNOWN OR OTHER
BOTH SLIDING DOORS ON THE MINIVAN BEGAN RUBBING AGAINST THE BODY ABOUT 4 MONTHS AGO. THE PROBLEM CONTINUES TO GET WORSEN. ON THE DRIVER SIDE, THE DOOR HAS RUBBED DOWN TO THE METAL AT THREE POINTS ON THE BODY WHERE THE BACK OF THE DOOR CLOSES INTO TO THE DOOR HOUSING. ADDITIONALLY, THE DOOR IS SAGGING ENOUGH ON THE HINGES THAT THE PAINT IS BEING RUBBED OFF ALONG THE TRACK OF THE DOOR AS WELL. THE PASSENGER SIDE DOOR HAS ALSO BEGUN TO SAG ON IT'S HINGES AND HAS RUBBED THE PAINT OFF THE BODY IN ONE SPOT. THE ISSUE IS CLEARLY RELATED TO THE DOOR SAGGING ON IT'S HINGES - WHETHER THE ISSUES IS DESIGN FLAW, OR PARTS THAT CAN NOT HANDLE THE WEIGHT I DO NOT KNOW. THE DEALER SAID THAT THEY WOULD REPLACE THE HINGES AND FIGHT FOR 100% COVERAGE FROM TOYOTA (THE CARE HAS 51000 MILES AND AM PAST WARRANTY). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240264August 29, 2008
STRUCTURE:BODY:DOOR
I HAVE A 2004 TOYOTA SIENNA MINIVAN THAT WE HAVE HAD NUMEROUS PROBLEMS WITH THE PASSENGER SIDE REAR AUTOMATIC DOOR. TONIGHT WHEN OPENING THE DOOR TO TAKE MY NEWBORN OUT I HEARD A LOUD SNAP, THE CABLE HAD SNAPPED. AFTER CLOSING THE DOOR I AM STILL UNABLE TO OPEN IT AT ALL, EVEN AFTER TURNING OFF THE AUTOMATIC DOOR BUTTON. LOOKING AT THE CABLE IT APPEARS TO BE RUSTED AND FRAYED. IT IS MY UNDERSTANDING THAT THIS IS NOT AN ISSUE THAT TOYOTA WILL REPAIR UNDER WARRANTY AND FEEL THAT IT SHOULD BE. THIS APPEARS TO BE A DEFECT IN THEIR WORKMANSHIP AND PARTS. I FEEL THIS NEEDS TO BE INVESTIGATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240290August 29, 2008
STRUCTURE
POWER SIDE DOOR DOES NOT SHUT PROPERLY. NO CRASH OR ACCIDENTS HAVE OCCURRED ON THIS CAR. THE DOOR WILL REOPEN AFTER THE DOOR APPEARS TO BE SHUTTING PROPERLY, RIGHT BEFORE IT SHUTS IT WILL REOPEN. WE HAVE OFTEN FOUND THE CAR DOOR OPEN AFTER RETURNING TO THE CAR AFTER ENTERING THE STORE OR HOME, MAKING BATTERY GO LOW DUE TO THE INTERRIOR LIGHTS REMAINING ON, AND THE SECURITY OF THE CAR COMPROMISED INCLUDING CONTENTS LIKE OUR ADDRESS, AND OTHER IDENTITY THEFT INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240031August 28, 2008
SERVICE BRAKES, HYDRAULIC, TIRES, TIRES:TREAD/BELT
PREMATURE WEARING OF BOTH FRONT BRAKES AND TIRES (BOTH NEEDED TO BE REPLACED BY 15,000 MILES). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240120August 28, 2008
STRUCTURE
OUR 2004 TOYOTA SIENNA VAN DRIVER SIDE SLIDING DOOR FAILED TO CLOSE ONE EVENING, JUST AS IT WAS BEGINNING TO RAIN. OUR CHILDREN HAD JUST GONE INTO THE HOUSE. WE CLOSED THE DOOR AS MUCH AS WE COULD AND TOOK IT TO A REPAIR SHOP THE NEXT MORNING. ON THE WAY TO THE SHOP, THE DOOR NEARLY FELL OFF THE VAN! WITH OUR 3 CHILDREN (AGES 8 TO 4 INSIDE)! THEY WERE FREAKED, AND SO WERE WE! NOW WE HAVE JUST PAID NEARLY $2000 TO REPLACE THE DOOR MOTOR, CABLE, AND SOME OTHER PARTS AND LABOR. THE BODY WORK IS COVERED BY INSURANCE LESS DEDUCTIBLE, BUT WE STILL HAVE RENTAL CAR COSTS, SOME COVERED BY INSURANCE. WE ARE HEARING THAT THIS IS A COMMON PROBLEM FOR THESE VANS. WE BELIEVE THIS ISSUE WARRANTS A RECALL FOR SAFETY REASONS! WE BOUGHT (AND PAID A PREMIUM FOR) A TOYOTA BECAUSE THEY ARE SUPPOSED TO BE A MODEL OF SAFETY AND VALUE. THIS IS THE FIRST TIME THIS HAS HAPPENED TO US, BUT OUR WEB RESEARCH LEADS US TO BELIEVE THIS IS A MANUFACTURING DESIGN OR EQUIPMENT DEFECT. OUR LOCAL TOYOTA DEALER HAS NOT BEEN WILLING TO ACCEPT THIS AS A WARRANTY ISSUE, NOR TO COVER THE COST OF THESE REPAIRS, NOR TO ASSURE US THIS WILL NOT HAPPEN TO THIS DOOR AGAIN, OR THE OTHER DOOR! WE BELIEVE THERE IS A BASIC FLAW IN THE DESIGN OR MATERIALS FOR THIS VAN. WE BELIEVE THIS WARRANTS A SAFETY RECALL. WE WOULD APPRECIATE ANY ADVICE YOU COULD PROVIDE AS TO HOW TO BE REIMBURSED FOR THESE EXPENSES, AND MORE IMPORTANTLY, HOW TO BE ASSURED THIS WILL NOT HAPPEN AGAIN. WE BELIEVE THIS IS AN IMPORTANT SAFETY ISSUE! THANK YOU! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239951August 27, 2008
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
THE PASSENGER SIDE SLIDING DOOR CABLE CAM LOOSE AND SNAPPED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239957August 27, 2008
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
RIGHT SIDE PASSENGER DOOR WILL NOT OPEN. IT IS AN AUTOMATIC SLIDING DOOR, BUT THE DOOR FAILED TO OPEN 6 MONTHS AGO AND WILL NOT OPEN MANUALLY. THIS IS AN EXTREME DANGER AND HAVE BEEN TOLD IT WILL COST 1800 DOLLARS TO FIX. IT SHOULD AT LEAST OPEN MANUALLY, BUT WILL NOT. NOW I WOULD HAVE TO SPEND 1,800 DOLLARS I DO NOT HAVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239979August 27, 2008
STRUCTURE:BODY:DOOR
THE REAR PASSANGER POWER DOOR STOPPED OPENING AND CLOSING UNDER POWER. WILL ONLY WORK NOW IF WE MANUALLY OPEN AND CLOSE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240016August 27, 2008
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
2004 TOYOTA SIENNA - PASSENGER-SIDE AUTOMATIC SLIDING DOOR CABLE SNAPPED. DOOR WILL NOT OPEN OR CLOSE. REPAIR SHOP REMOVED DOOR, FOUND MOTOR AND CABLE ASSEMBLY BROKEN AND LATCHES AND CABLES SPRUNG. SERVICE ADVISOR SAID WE HAD TO REPLACE MOTOR AND CABLE ASSEMBLY AND BOTH FRONT AND REAR LATCH AND CABLE ASSEMBLIES. PARTS ARE $2671, LABOR ESTIMATE $446. PARTS WERE PREPAID. REPAIR IS SCHEDULE FOR 8/28/08. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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