Toyota Sienna Complaints

9,048 consumer complaints on file.

#10243830September 28, 2008
LATCHES/LOCKS/LINKAGES, FUEL SYSTEM, GASOLINE
DRIVER SIDE PASSENGER DOOR WILL NOT OPEN PAST ABOUT 4 INCHES DUE TO LOCKING MECHANISM AT BOTTOM THAT ENGAGES WHEN FUEL DOOR IS OPEN STUCK IN THE UP POSITION. FUEL DOOR IS CLOSED BUT THE LOCKING MECHANISM THAT PREVENTS THE DOOR FROM OPENING WHEN THE FUEL DOOR IS OPEN REMAINS UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243606September 27, 2008
TIRES, TIRES:SIDEWALL
MY WIFE WAS MAKING A LOW SPEED RIGHT TURN FROM LEELAND ROAD (RT LANE) ONTO DEACON RD (LEFT LANE) IN STAFFORD COUNTY VIRGINIA WHEN SHE SIMULTANEOUSLY HEARD AN "EXPLOSION" AND FELT A JOLT COMING FROM THE DRIVER'S SIDE FRONT WHEEL. THERE IS NO CURB OR OTHER OBSTRUCTIONS IN THE INTERSECTION BUT AFTER THE "EXPLOSION" SHE WAS STARTLED AND LOST CONTROL SLIGHTLY GRAZING THE CURB ON DEACON ROAD BEFORE REGAINING CONTROL. SHE MANAGED TO PULL OFF INTO A SAFE AREA; MY TWO CHILDREN (AGES 9 & 7) WERE ALSO IN THE VEHICLE. UPON VISUAL INSPECTION OF THE TIRE, IT APPEARS THAT A SIDE WALL FAILURE OCCURRED. THE VEHICLE MY WIFE WAS DRIVING IS A NEW 2008 TOYOTA SIENNA THAT HAS MICHELIN ENERGY LX4 TIRES ON IT, APPROXIMATE MILES ON THE VEHICLE/TIRES WAS APPROXIMATELY 10,200. MY WIFE CONTACTED MICHELIN THAT EVENING AND REPORTED THE INCIDENT; SHE WAS INSTRUCTED TO TAKE THE TIRE TO NTB WHO IS AN AUTHORIZED DEALER. NTB REFUSED TO HONOR THE WARRANTY CITING THE TIRE WAS "ROAD DAMAGE" AFTER A NAKED EYE VISUAL INSPECTION. THE NTB STORE WE WENT TO DID NOT HAVE THE TIRE IN STOCK AND REFERRED US TO THEIR OTHER STORE. UPON ARRIVAL, IT WAS OBVIOUS THE "ROAD DAMAGE" ASSESSMENT WAS PHONED AHEAD AND THE "MECHANIC" ALSO WOULD NOT HONOR THE MICHELIN WARRANTY AND ACCUSED MY WIFE OF LYING AND HITTING A CURB. I ENDED UP HAVING TO PAY $198.73 OUT OF MY OWN POCKET JUST TO GET A NEW TIRE PUT ON FOR MY WIFE. I HAVE THE TIRE IN QUESTION IN MY CUSTODY, I WOULD NOT LET THE TIRE STORE KEEP IT; I ALSO HAVE PHOTOS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243607September 27, 2008
VISIBILITY
THE LEFT SLIDING-DOOR SIDE WINDOW IN OUR 2005 TOYOTA SIENNA SPONTANEOUSLY EXPLODED WHILE DRIVING AT ABOUT 45MPH ON A DAY WHERE THE TEMPERATURE WAS IN THE 60S. THE WINDOW WAS NOT STRUCK BY ANY OBJECT, IT JUST EXPLODED. THE WINDOW WAS NOT IN THE PROCESS OF LOWERING OR RAISING AT THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243574September 26, 2008
STRUCTURE:BODY:DOOR
2005 TOYOTA SIENNA XLE AWD PASSENGER SIDE POWER SLIDING DOOR FAILURE THE DOOR WAS STUCK OPEN BECAUSE THE DOOR CABLE WAS FRAYED AND PREVENTED THE DOOR FROM SAFELY CLOSING. THE CABLE REQUIRED CUTTING TO ALLOW THE DOOR TO CLOSE AND LATCH EVEN WHEN THE OVER RIDE WAS ENABLED. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243587September 26, 2008
TIRES, TIRES:SIDEWALL
WE BOUGHT A VAN ON 9/05/08 ON 9/13/08 LOW PRESSURE LIGHT CAME ON CHECKED MY TIRE THERE WAS A BULGE ON THE EDGE OF THE FRONT DRIVERS SIDE TIRE THAT PULLED IT AWAY FROM THE RIM DEALERSHIP SAID IT WAS A ROAD HAZARD, AND WOULD NOT REPLACE IT. VAN HAD APPROXIMATELY 18500 MILES ON IT. WE HAD TO PAY $136.00 FOR ANOTHER TIRE. TODAY 9/26 I HAD TO TRAVEL 50+ MILES WITH MY TWO BABIES AND 3 OLDER KIDS IN THE VAN AND A BULGE APPEARED ON THE BACK DRIVERS SIDE TIRE IN THE EXACT SAME PLACE AS THE OTHER TIRE THAT DID IT JUST A LITTLE OVER A WEEK AGO. THIS TIME THE VAN HAD APPROXIMATELY 19424 MILES ON IT THIS IS NOT A ROAD HAZARD!!!! IT HAS TO BE A DEFECT AND NO ONE IS LISTENING. THE DEALERSHIP SAID THEY PUT 4 BRAND NEW TIRES ON THE VAN BEFORE WE BOUGHT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243306September 24, 2008
FUEL SYSTEM, GASOLINE
UNINTENDED HIGH SPEED ACCELERATION I WAS ACCELERATING TO MERGE ONTO THE HIGHWAY AND I BRIEFLY USED THE BRAKES TO ALLOW A LARGE TRUCK TO GO PAST BEFORE MERGING. I'M NOT SURE IF I THEN PUT MY FOOT ON THE ACCELERATOR OR THE BRAKE, BUT THE 2003 TOYOTA SIENNA BEGAN ACCELERATION ON ITS OWN AS THOUGH THE CRUISE CONTROL HAD BEEN SET AT 100 MPH AND IT WAS TRYING TO GET THERE! I DID NOT HAVE THE CRUISE CONTROL ON AT THE TIME. I THEN PUT ON THE BRAKES TO REDUCE MY SPEED, AND I WAS ABLE TO REDUCE THE SPEED BUT THE BRAKES WERE DEFINITELY FIGHTING AGAINST THE VEHICLE'S DESIRE TO GO 100 MPH. I PULLED THE CAR OFF AT THE NEXT EXIT AND WAS UNSURE OF THE BEST WAY TO STOP THE VEHICLE. MY 2 KIDS WERE IN THE BACK SEAT AND MY DAUGHTER WAS SAYING SHE WAS VERY SCARED. I CONTINUED TO APPLY THE BRAKES AND PULLED OVER. I TURNED THE IGNITION OFF WHILE THE VAN WAS STILL MOVING JUST TO GET IT TO STOP. AFTER 5-10 SECONDS I TURNED THE CAR ON AGAIN AND THE ENGINE WAS STILL REVVING AT A HIGH RPM. I TURNED IT OFF AGAIN, WAITED A WHILE LONGER, AND WHEN I TURNED IT ON AGAIN THE VAN BEHAVED NORMALLY. I FEAR THAT IN A DIFFERENT SITUATION THIS COULD HAVE RESULTED IN A SERIOUS ACCIDENT OR INJURY. IF ANYONE HAD BE IN FRONT OF ME AND I HAD NEEDED TO STOP QUICKLY, I WOULD HAVE BEEN UNABLE TO STOP. MY MECHANIC CHECKED OUT THE CAR YESTERDAY AND FOUND NOTHING WRONG. HIS GUESS IS THAT THE CRUISE CONTROL ACTUATOR DID NOT FUNCTION PROPERLY. I READ ABOUT OTHER SIMILAR INCIDENTS INVOLVING UNINTENDED ACCELERATION WITH TOYOTA SIENNAS. THIS IS A SERIOUS PROBLEM THAT NEEDS IMMEDIATE ATTENTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243149September 23, 2008
STRUCTURE:BODY:DOOR
MY 2004 TOYOTA SIENNA XLE HAS THE DRIVER'S SIDE AUTOMATIC SLIDING DOOR (FOR PASSENGERS IN THE BACK) THAT OCCASIONALLY WILL NOT OPEN, OTHER TIMES WILL NOT CLOSE, AND SOMETIMES AFTER OPENING IT WILL CLOSE UNCOMMANDED. IN MY OPINION THIS IS DEFINITELY A SAFETY ISSUE THAT TOYOTA IS UNWILLING TO RECOGNIZE. THIS PROBLEM IS WIDELY REPORTED BY SEVERAL TOYOTA SIENNA OWNERS. EVIDENTLY THE AUTOMATIC DOOR HAS A MECHANISM THAT WILL PREVENT THE DOOR FROM OPENING, OR CLOSE IT AUTOMATICALLY IS ALREADY OPEN IF IT "THINKS" THE FUEL CAP IS OPEN. LUCKILY MY KIDS WERE NOT INJURED, BUT HAD THEY BEEN STANDING NEAT THE DOOR THEY WOULD HAVE BEEN TRAPPED BY IT. ALSO, SHOULD A RAPID ESCAPE FROM THE CAR BE NECESSARY, IT WOULD BE IMPOSSIBLE TO USE THE PASSENGER SLIDING DOOR AS AN EMERGENCY EXIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243152September 23, 2008
FUEL SYSTEM, GASOLINE, STRUCTURE
AFTER OPENING AND CLOSING THE FUEL CAP DOOR ON THE 2004 SIENNA CAUSES THE DRIVER SIDE SLIDING DOOR TO INTERMITTENTLY JAM AND NOT OPEN. THIS HAS HAPPENED SEVERAL TIMES IN THE PAST 2 YEARS. TO FIX, ONE MUST SQUEEZE HAND INTO DOOR CRACK AND PUSH DOWN THE LEVER THAT IS STOPPING THE DOOR FROM SLIDING. SOMETIMES THIS JAM CAUSES THE DOOR TO NOT CLOSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243153September 23, 2008
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TPMS ON 2004-2006 TOYOTA SIENNA AWD MODELS DOES NOT MONITOR LOW TIRE PRESSURE PROPERLY. IT ONLY WORKS WHEN THE TIRE GOES TO ZERO PSI. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243159September 23, 2008
EQUIPMENT, TIRES:VALVE
TL*THE CONTACT OWNS A 2001 TOYOTA SIENNA. THE VEHICLE HAS DILL-ACP VALVE STEMS, MODEL TR-413. WHILE DRIVING 65 MPH, THE PASSENGER SIDE TIRE BLEW OUT. THE VEHICLE STRUCK A GUARDRAIL AND WAS DESTROYED. A POLICE REPORT WAS FILED AND THE CONTACT HAS PICTURES AVAILABLE. SHE RECEIVED A SAFETY RECALL NOTICE FOR THE VALVE STEMS ON SEPTEMBER 12, 2008. UPDATED 10/20/08 *BF
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10243168September 23, 2008
STRUCTURE:BODY:DOOR
TOYOTA SIENNA SLIDING DOORS DO NOT WORK PROPERLY AND COST OVER $1,600.00 TO FIX EACH DOOR. I JUST HAD THE DRIVER SIDE REPLACED. NO ONE EXPLAINED WHAT WAS WRONG. NOW THE RIGHT SIDE DOES NOT WORK PROPERLY. IT KEEPS CLICKING AND CLACKING. I HAVE TO MANUALLY OPEN IT PART WAY FOR IT TO CATCH ON. I HAVE TO ALSO MANUALLY CLOSE IT PART WAY TO CATCH ON. I'M AFRAID SOMETHING BAD IS GOING TO HAPPEN. I'M TRYING TO SAVE UP $2,000.00 TO GET IT FIXED. I WILL NOT BUY ANOTHER SIENNA AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243201September 23, 2008
LATCHES/LOCKS/LINKAGES
THE MANUAL SLIDING DOORS ARE SUPPOSED TO LOCK IN THE OPEN POSITION. WHEN THE WINDOW IS ROLLED DOWN, THE DOOR DOES NOT LOCK IN THE OPEN POSITION, CREATING A HAZARDOUS CONDITION WHEN YOUNG CHILDREN ARE ENTERING OR EXITING THE CAR, AS THE DOOR IS HEAVY, AND ON A SLIGHT INCLINE COULD ACTUALLY INJURE A CHILD. MINIVANS, AFTER ALL, ARE SUPPOSED TO BE FOR TRANSPORTING CHILDREN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242883September 19, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SLIPPING ON 2007 TOYOTA SIENNA VAN. WHEN TRAVELING AT 6-8 MPH THE TRANSMISSION WILL SLIP WHEN THE ACCELERATOR IS DEPRESSED. THE VAN WILL HESITATE THEN SUDDENLY LURCH FORWARD. THE DEALER SAYS THAT THIS IS NORMAL AND WILL NOT DO ANYTHING TO REPAIR IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242942September 19, 2008
STRUCTURE:BODY:DOOR
SINCE I HAVE OWNED MY 1999, THE REAR HATCH HANDLE IS BROKEN TWICE AND THE SLIDING DOOR HANDLE ON THE DRIVER SIDE HAS ALSO BROKEN. WE I CALL FOR PARTS I FIND OUT THAT THE REAR IS ON BACK ORDER DUE TO IT BEING SUCH IN DEMAND FOR REPLACEMENT. I ALSO FOUND OUT THAT ANOTHER SIENNA OWNER WAS CALLING FOR THE SAME ISSUE WITH THE SLIDING DOOR HANDLE. ITS SEEMS THESE HANDLES ARE MADE VERY POOR AND DO NOT WITHSTAND THE PULL ACTION REQUIRED TO OPEN AND CLOSE THE DOOR. ON THE REAR, THERE IS A TINY PIECE THAT CONSTANTLY BREAKS OFF CAUSING THE HANDLE TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242961September 19, 2008
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
I HAVE AN 04 TOYOTA SIENNA WITH POWER SLIDING DOORS. THE LEFT SLIDING DOOR CABLE SNAPPED AND STOPPED OPENING AUTOMATICALLY. THE CABLE WAS HANGING ON THE OUTSIDE. IT WAS FRAYED AND RUSTY. THE DOOR NOW IS NOT FUNCTIONAL BY MANUAL OR ELECTRIC. WHEN I TOOK THE VEHICLE TO THE TOYOTA DEALERSHIP, I WAS TOLD THAT THE REPAIR COST WAS $2498.00 AND THAT THE MOTOR, MOUNTING BRACKETS AND OTHER VARIOUS PARTS WOULD NEED TO BE REPLACED. I HAVE A HARD TIME SWALLOWING THE THOUGHT OF THIS COST CONSIDERING THE CABLE IS RUSTED AND BROKE IN HALF WITH NO FAULT OF MY OWN. ALTHOUGH I AM OUT OF WARRANTY PERIOD, I WOULD THINK THIS PROBLEM, WOULD NEED TO BE CONSIDER OR LOOKED INTO AS A RECALL FOR THIS VEHICLE CONSIDERING IT IS A VERY COMMON COMPLAINT WITH 04 SIENNA'S. YOU WOULD LIKE THAT WITH THE COST OF THE VEHICLE, SOMETHING LIKE A RUSTY CABLE CORD WOULD NOT NEED TO BE WORRY. NOR WOULD HAVING TO PAY AN ADDITIONAL $2500 OUT OF POCKET TO CORRECT A VEHICLE DEFECT. I HAVE HAD 4 TOYOTA VEHICLES NOT INCLUDING THIS ONE. I CURRENTLY HAVE AN 04 XLE LIMITED SIENNA AND PAID A LARGE AMOUNT OF MONEY FOR THIS VEHICLE NOT THINKING THAT A TOYOTA NOR THE MODEL WOULD NEED AN EXTENDED WARRANTY. ANY CONSIDERATION IN THIS MATTER WOULD BE GREATLY APPRECIATED. I HAVE A SPOUSE WHO IS SERVING 15 MONTHS IN IRAQ TO TRY AND MAKE A DIFFERENCE IN OUR SOCIETY AND IT IS A SHAME THAT I CAN NOT GET ANY ASSISTANCE OR HELP WITH AN ISSUE THAT SEEMS TO BE A MANUFACTURER DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242813September 18, 2008
STRUCTURE:BODY:DOOR
I HAVE A 2004 TOYOTA SIENNA XLE LIMITED EDITION MINI VAN. IT HAS BEEN INTO THE DEALER BEFORE BECAUSE THE POWER SLIDING DOORS WOULD FREEZE UP IN THE WINTER AND YOU COULD NOT GET IT OPEN. NOW IT IS SUMMER TIME AND THE WIRING THAT ALLOWS THE POWER SLIDE DOOR TO SLIDE JUST SNAPPED! MY 5 YEAR OLD SON OPENED THE DOOR BY PUSHING THE BUTTON AND SNAP! THEN THE DOOR WAS PARTIALLY OPEN AND DIDN'T WANT TO CLOSE ALL THE WAY YET WOULDN'T SLIDE OPEN EITHER. UPON INSPECTION OF THE WIRING IT APPEARS WEATHERED. MEANING RUSTED. WHEN I CALLED THE DEALERSHIP I WAS TOLD IT WOULD BE $1200 FOR THE PART. WHEN I COMPLAINED ABOUT THE PRICE I WAS TOLD THE OPTION WAS TO NOT USE THE DOOR. WELL OF COURSE THAT IS AN OPTION BUT NOT A VERY GOOD ONE. WHAT IS THE POINT OF HAVING POWER SLIDING DOORS IF YOU CAN'T USE THEM. AND IF THIS IS THE CASE FOR THE POWER SLIDING DOOR ON THE LEFT THEN HOW LONG BEFORE THE POWER SLIDING DOOR ON THE RIGHT DOES THE SAME? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242875September 18, 2008
STEERING
STEERING PROBLEMS WITH MY 2004 TOYOTA SIENNA . THE TURNING OF THE STEERING WHEEL HAS BECOME TOUGHER. TAKING TURNS IS EXTREMELY DIFFICULT AND LOSS OF STEERING CONTROL DEALER IS REPAIRING AT A COST OF 598.00 AND IT COULD BE MORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242209September 15, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING LESS THAN 30 MPH IN THE RIGHT LANE, THE VEHICLE VEERED TO THE RIGHT. THE VEHICLE ALMOST CRASHED INTO THE MEDIAN. THE CONTACT STEERED TO THE LEFT AND THE VEHICLE SUDDENLY BEGAN TO ACCELERATE UNEXPECTEDLY. HE ATTEMPTED TO AVOID ONCOMING TRAFFIC, BUT WAS UNABLE TO SLOW THE VEHICLE DOWN OR COME TO A COMPLETE STOP. THE CONTACT PULLED INTO A PARKING LOT AND THE VEHICLE CRASHED INTO A CAR WASH. THE CRASH OCCURRED WHILE THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE IS CURRENTLY AT A SALVAGE YARD PROVIDED BY THE INSURANCE COMPANY. THE DRIVER SUSTAINED A FRACTURED STERNUM AND THE FRONT PASSENGER NEEDED 12 STITCHES IN HER RIGHT HAND. THE TWO REAR PASSENGERS WERE UNINJURED. A POLICE REPORT WAS FILED. THE CONTACT CONDUCTED ONLINE RESEARCH, BUT FOUND NO RECALLS FOR THE VEHICLE. HE DID, HOWEVER, FIND AN INVESTIGATION PERTAINING TO THIS FAILURE, BUT IT HAD BEEN CLOSED WITHOUT ANY RECALLS ISSUED. THE CURRENT AND FAILURE MILEAGES WERE 30,000. UPDATED 10/16/08 *BF UPDATED 10/20/08. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10242280September 15, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2000 TOYOTA SIENNA. WHILE SHIFTING INTO PARK, THE GEAR SHIFTER DETACHED AND THE STEERING COLUMN WAS HANGING BY A WIRE. THE CONTACT USED A SCREWDRIVER TO SHIFT THE VEHICLE INTO DRIVE AND TAKE IT TO THE DEALER. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242305September 15, 2008
SEATS, STRUCTURE
HANDLE TO THE POWER SLIDING DOOR OF MY TOYOTA SIENNA 2000 HAS BROKEN OFF. IT HAS BEEN BROKEN FOR OVER 4 MONTHS. THE DOOR WILL ALSO NOT CLOSE FOR NO REASON AND OPENS EASILY FROM JUST A BRUSH ON THE REMOTE ON THE KEY CHAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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