Toyota Sienna Complaints

9,048 consumer complaints on file.

#10403961June 1, 2011
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2005 TOYOTA SIENNA. WHILE THE VEHICLE WAS PARKED THE CONTACT ATTEMPTED TO CLOSE THE PASSENGER SIDE AUTOMATIC SLIDING DOOR BUT THE DOOR WOULD NOT CLOSE. THE CONTACT WAS ABLE TO CLOSE THE DOOR MANUALLY. THE DOOR ALSO WOULD NOT OPEN AUTOMATICALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403992June 1, 2011
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2006 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 5 MPH INTO THE DRIVEWAY, THE CONTACT HEARD A LOUD POPPING NOISE OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FRONT PASSENGER AND DRIVER SIDE STRUTS WERE REPLACED. A FRONT END ALIGNMENT WAS PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. UPDATED 07/08/11*LJ THE RIGHT FRONT SWAY BAR LINK AND STRUTS WERE REPLACED. UPDATED 07/22/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403764May 31, 2011
AIR BAGS:FRONTAL
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. THE CONTACT STATED THAT AS THE VEHICLE WAS STARTED, THE SEAT BELT WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND WOULD CONTINUE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO INFORMED THE CONTACT THAT THE FRONT DRIVER SIDE AIR BAG AND WIRING HARNESS ASSEMBLY WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE DEFECT. THE FAILURE MILEAGE WAS 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403794May 31, 2011
AIR BAGS
MY 2006 TOYOTA SIENNA WITH 66,000 MILES ON IT HAS A FAULTY DRIVER SIDE AIR BAG AND HARNESS. TOYOTA WANTS $3,325.00 TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403690May 29, 2011
AIR BAGS
AFTER STOPPING FOR REGISTRATION, MY SON AND I GOT BACK INTO OUR 2001 TOYOTA SIENNA MINIVAN TO CONTINUE ON TO OUR PREVIOUSLY REGISTERED SITE AT A CUB SCOUTS "JAMBOREE". I THINK THAT I HAD A SEIZURE (I DON'T REMEMBER ANYTHING AT THIS TIME). NEITHER I NOR MY CHILD WAS BUCKLED IN, AND WE TRAVELED ACROSS A FIELD AND ACROSS A SMALL CREEK, WITH THE END RESULT THE HEAD-ON COLLISION INTO THE FAR SIDE OF THE CREEK. I WAS BADLY INJURED, AND MY SON WAS DECLARED "BRAIN DEAD" 5 DAYS LATER. NO AIR BAGS DEPLOYED, AND I AM NOW REPORTING IT BECAUSE IF THEY HAD, WE MAY HAVE HAD AN ENTIRELY DIFFERENT RESULT. AFTER RESEARCHING THIS PARTICULAR PROBLEM, I DISCOVERED THAT THE FAILURE TO DEPLOY AIR BAGS WAS CITED BY A PREVIOUS AUTHOR. I AM INTRIGUED, TO SAY THE LEAST.... *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#10402983May 27, 2011
POWER TRAIN
THE CAR ACCELERATES VERY RAPIDLY IN REVERSE AFTER A COLD START. A MORNING A FEW DAYS AFTER BUYING THE CAR, I STARTED IT UP, SHIFTED INTO REVERSE, AND SLOWLY RELEASED THE BRAKE PEDAL. THE CAR BEGAN ACCELERATE BACKWARDS SO RAPIDLY THAT I THOUGHT I MUST INADVERTENTLY PUT MY FOOT ON THE ACCELERATOR. I PULLED MY FOOT AWAY FROM THE PEDALS BUT THE CAR CONTINUED TO ACCELERATE. I SHIFTED INTO PARK, BUT BEFORE THERE WAS ANY CHANGE IN SPEED THE CAR CRASHED INTO MY NEIGHBOR'S CAR ACROSS THE STREET, CAUSING OVER $5,000 IN DAMAGE. IF THERE HAD BEEN SOMEONE STANDING ACROSS THE STREET, IT WOULD LIKELY HAVE BEEN A FATALITY. I CONTACTED TOYOTA AND THEY SENT OUT A CORPORATE REPRESENTATIVE TO EXAMINE THE CAR. HE ACKNOWLEDGED THERE WAS RAPID ACCELERATION IN REVERSE, AND STATED THAT WAS "NORMAL" OPERATION FOR THE CAR AFTER A COLD START, AND THAT IT WOULD BE EVEN FASTER IN COLD WEATHER (WE LIVE IN SOUTHERN CALIFORNIA). HE STATED THEY HAD INCREASED THE CAR IDLE SPEED AFTER COLD STARTS FOR POLLUTION CONTROL PURPOSES, AND THIS WAS THE RESULT. I CAREFULLY REVIEWED THE OWNER'S MANUAL AND INSIDE OF THE CABIN FOR ANY WARNING ABOUT RAPID ACCELERATION IN REVERSE AFTER A COLD START, AND THERE WAS NONE. I HAVE ALWAYS BEEN A CAREFUL DRIVER WHO HAS MAINTAINED A GOOD DRIVER DISCOUNT, AND NOTHING REMOTELY LIKE THIS HAS EVER HAPPENED TO ME BEFORE. AT THE VERY LEAST, BECAUSE THE COMPANY IS AWARE OF THIS ISSUE THEY SHOULD PROMINENTLY PROVIDE WARNINGS TO NEW CAR BUYERS AND OWNERS. I AM CONCERNED THAT THIS IS A DESIGN DEFECT WILL RESULT IN INJURY AND DEATH IF NOT ADDRESSED PROMPTLY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10402871May 26, 2011
STRUCTURE:BODY:DOOR
TL*THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT BOTH OF THE REAR SLIDING DOORS WERE DEFECTIVE. SHE MENTIONED THAT SHE WAS UNABLE TO OPEN THEM. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO WAS NOT ABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT REFERRED HER TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND CURRENT MILEAGE MILEAGE WAS 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402883May 26, 2011
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT WAS DRIVING 10 MPH INTO THE RESIDENTS DRIVEWAY WHEN PRESSURE WAS APPLIED TO THE BRAKE PEDAL AND THE VEHICLE UNEXPECTEDLY ACCELERATED WITH THE RPMS RAPIDLY INCREASING. THE VEHICLE FAILED TO SLOW DOWN AND CRASHED INTO THE STONE STRUCTURE OF THE GARAGE. THE FRONT SEAT PASSENGER SUFFERED A MINOR INJURY TO THE SHOULDER. THE FRONT PASSENGER SIDE FENDER WAS DAMAGED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. A POLICE REPORT WAS FILED. THE CAUSE OF FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE UNINTENDED ACCELERATION. THE APPROXIMATE FAILURE MILEAGE WAS 20,400.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10402687May 25, 2011
SEAT BELTS
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THE FRONT DRIVER'S SEAT BELT INTERMITTENTLY JAMMED AND BECAME STUCK WHENEVER HE ATTEMPTED TO BUCKLE THE BELT. THE SEAT BELT WOULD BECOME STUCK WHILE PARTIALLY REMOVED FROM IT'S RETRACTOR. IN ORDER TO REMOVE THE BELT FROM THE JAMMED POSITION, THE CONTACT WOULD NEED THE ASSISTANCE OF A SCREW DRIVER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THE VEHICLE WAS OPERATING AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 25,000 AND THE CURRENT MILEAGE WAS 65,000. THE VIN WAS UNAVAILABLE. UPDATED 06/08/11*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402606May 24, 2011
VEHICLE SPEED CONTROL
MY WIFE HAD SUDDEN ACCELERATION ISSUE WITH OUR 2005 TOYOTA SIENNA LE MINI-VAN. WHEN SHE WAS DROPPING OUR SON OUTSIDE OUR APARTMENT COMPLEX AT UNDER 15 MPH, CAR MAGICALLY ACCELERATED AND ENDED UP HITTING A TREE. FRONT PASSENGER WAS TOTALLY DAMAGED AND CAR IS TOTALED. WE HAD APPROX 65K MILES ON MINIVAN. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10402357May 23, 2011
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
THE SLIDING DOOR OPENED WHEN THE CAR WAS MOVING,THEN FAILED TO BE ABLE TO CLOSE BY POWER OR MANUALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402398May 23, 2011
TIRES
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA WITH DUNLOP RUN FLAT TIRES, SIZE 225/60/17, DOT NUMBER 3T6R2508. THE CONTACT WAS DRIVING 55 MPH WHEN THE FRONT AND REAR PASSENGER TIRES BLEW. THE CONTACT STATED THAT THERE WERE ABNORMAL BUBBLES IN THE TIRES. THE VEHICLE WAS TOWED TO THE DEALER WHO ADVISED THAT ALL OF THE TIRES NEEDED REPLACING. THE TIRES WERE REPLACED. THE CURRENT AND FAILURE MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402420May 23, 2011
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
2006 TOYOTA SIENNA WITH 70,000 MILES ON IT PASSENGER REAR SLIDING DOOR MOTOR JUST QUIT WORKING. COST OF REPAIR IS APPROXIMATELY $2000. TOYOTA REFERRED MY WIFE TO EXTENDED WARRANTY DEPARTMENT FOR A $2600 EXTENDED WARRANTY. REAR DOOR IS NOT USABLE AND WILL NOT OPEN UNLESS WE PAY THE $ 2000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402487May 23, 2011
STRUCTURE:BODY:DOOR
TOYOTA SIENNA 2004 LE - REAR DOOR STRUTS (MANUAL) FAILED CAUSING THE DOOR TO DROP (FREE FALL). VERY LUCKY THAT MY KIDS WERE NOT AROUND AT THAT TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402175May 20, 2011
LATCHES/LOCKS/LINKAGES
{MUCH OF THIS CONTENT IS COPIED FROM ANOTHER COMPLAINT, BUT WE ARE EXPERIENCING THE SAME PROBLEMS} SLIDING DOOR LATCHES GET STUCK SOMETIMES IN THE OPEN AND SOMETIMES IN THE CLOSED POSITION. WHEN DOORS ARE CLOSED WE ARE UNABLE TO PUSH THE BUTTON INSIDE OR USE THE OUTSIDE HANDLE TO RELEASE THE LATCH AND OPEN THE DOOR. IF THE DOOR IS OPEN WHEN THIS HAPPENS WE ARE THEN UNABLE TO CLOSE THE DOOR AS IT WILL NOT LATCH. WHEN THE DOOR REMAINS OPEN THIS IS AN OBVIOUS SAFETY ISSUE AND THE VAN IS UNDRIVEABLE AS DOING SO WOULD PUT THE PASSENGERS AT RISK. WHEN THE DOOR IS STUCK IN A CLOSE POSITION IT MAKES EXITING THE VEHICLE DIFFICULT WHICH WOULD BE A SAFETY ISSUE IF THERE WERE AN EMERGENCY AND A QUICK EXIT WERE NECESSARY. THE BACK HATCH LATCH HAS ALSO BROKEN. WE HAVE REMOVED THE COVER FROM THE BACK HATCH AND WITH A GREAT DEAL OF MANIPULATION WE CAN USUALLY MAKE THIS DOOR WORK. THE POWER SLIDING DOOR IS NOW STUCK OPEN AND WILL NOT CLOSE. THE OUTSIDE HANDLE HAS COMPLETELY BROKEN OFF. THE HANDLE ON THE MANUAL SLIDING DOOR IS GOING TO BREAK OFF SOON. PLEASE NOTE THE VEHICLE IS IN GOOD SHAPE OTHERWISE AND HAS NEVER BEEN IN AN ACCIDENT. 2001 TOYOTA SIENNA LE/XLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402196May 20, 2011
STRUCTURE:BODY:DOOR
2004 TOYOTA SIENNA,POWER DOOR CABLE SNAPPED...DEALER ASKING $1500 TO FIX THIS PROBLEM..WHEN THIS HAPPENED ,THE CAR WAS ONLY 50K MILES ON THIS..I FOUND THAT THIS IS A COMMON PROBLEM WITH ALL THE SIENNA..I WOULD LIKE TO CONCEDE THIS AS A RECALL & FIX THIS ASAP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402234May 20, 2011
LATCHES/LOCKS/LINKAGES, STRUCTURE
MY 2007 TOYOTA SIENNA XLE WITH ONLY 14,000 MILES HAVING ISSUES WITH THE REAR TRUNK. FIRST TIME WAS WITH THE TRUNK NOT RESPONDING TO THE REMOTE AND THE DEALERSHIP HAD TO REPLACE THE SENSOR. SECOND WAS WHEN I OPENED THE TRUNK IT WOULD CLOSE SUDDENLY BECAUSE THE REAR HATCH STRUT IS DEFECTIVE AND DEALERSHIP WOULD NOT REPLACE IT BECAUSE IT JUST PASS THE 3 YEAR WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402018May 19, 2011
STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. THE CONTACT STATED THAT ON OCCASION THE REAR HATCHBACK DOOR WOULD NOT CLOSE WITH THE ELECTRONIC REMOTE OR MANUALLY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE, HOWEVER, THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER REPLACED THE SENSOR STRIP AND RE-INITIALIZED THE REMOTE, BUT THE FAILURE WAS NOT CORRECTED AND THE REAR HATCHBACK DOOR WOULD STILL INTERMITTENTLY NOT CLOSE. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY ADVISED THAT THEY COULD NOT REPLACE ANY ADDITIONAL PARTS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402020May 19, 2011
STEERING
STEERING LEAKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401248May 17, 2011
STRUCTURE:BODY
MY 2005 SIENNA MINI-VAN GAS STRUTS FOR THE REAR HATCHBACK/LIFTGATE FAILED TO LIFT UP THE HATCHBACK DOOR ON 5/9/2011. WHEN I TRIED TO LIFT UP THE HATCHBACK DOOR - IT FELT HEAVY AND FOUND THAT ONE OF THE GAS STRUT HAD FLUID LEAKED OUT ONTO THE STRUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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