Toyota Sienna Complaints

9,048 consumer complaints on file.

#10410012June 30, 2011
STRUCTURE:BODY:HATCHBACK/LIFTGATE
LIFT GATE STRUTS ON 2009 TOYOTA SIENNA HAVE FAILED MEANING THAT THE REAR DOOR DOES NOT HOLD ITSELF UP WHEN OPENED. THERE ARE TWO STRUTS AND BOTH HAVE FAILED. THE STRUTS MUST BE REPLACED AT A COST OF ABOUT $200 EACH FOR A TOTAL OF $400. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409306June 29, 2011
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE BEGAN TO VIBRATE UNCONTROLLABLY. THE CONTACT WAS ABLE TO STOP AND EXIT THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE FRONT DRIVER SIDE TIRE WAS SHREDDED AND DETACHED FROM THE RIM. THE CONTACT STATED THAT THE TIRE WARNING LIGHT DID NOT ILLUMINATE INDICATING THERE WAS A FAILURE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE TIRE WAS REPLACED. THE VEHICLE WAS THEN TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIANS ADVISED THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE OF THE SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409968June 29, 2011
AIR BAGS
MY AIR BAG LIGHT BLINKS CONTINUOUSLY. I HAVE RESEARCHED THIS TOPIC ON-LINE AND HAVE FOUND THAT WHEN THIS LIGHT BLINKS, IT MEANS THE AIR BAGS WILL NOT DEPLOY CORRECTLY IN THE EVENT OF AN ACCIDENT. THERE ARE HUNDREDS IF NOT THOUSANDS OF COMPLAINTS ABOUT THE AIRBAG WIRING HARNESS BEING DEFECTIVE, EITHER UNDER THE PASSENGER SEAT OR DRIVERS SEAT. CURRENTLY THERE ARE NO RECALLS BY TOYOTA TO ADDRESS THIS ISSUE. THIS IS A SAFETY ISSUE THAT NEEDS TO BE RECTIFIED. IT SEEMS THAT WHILE THE 2006 MODEL YEAR SIENNA IS THE PRIMARY VEHICLE WITH THE PROBLEM, THERE ARE ALSO SOME 2005, AND 2007 MODEL YEARS WITH THE SAME PROBLEM. THE DEALER WANTS $2000+ TO FIX THIS PROBLEM. THERE ARE STORIES OF BACK ORDERS ON THIS PART BEING UP TO 4 MONTHS. TOYOTA KNOWS THERE IS A PROBLEM, BUT NOW NEEDS TO STEP UP TO THE PLATE AND DO A RECALL TO FIX THIS PROBLEM. I DON'T LIKE DRIVING A FAMILY VEHICLE THAT IS SUPPOSED TO BE SAFE, BUT IS NOT BECAUSE OF THIS FAULT IN THE AIRBAG SYSTEM. VERY FRUSTRATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409026June 27, 2011
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS 2001 TOYOTA SIENNA. THE CONTACT STATED THAT BOTH REAR SLIDING DOORS HANDLES FAILED. THE EXTERIOR HANDLE ON THE REAR LIFT GATE ALSO FAILED. AS A RESULT, THE POWER MOTOR ON BOTH SLIDING DOORS WAS REMOVED. DUE TO THE REMOVAL OF THE POWER MOTORS, THE CONTACT STATED THAT THE DOOR HANDLES WERE TOO THIN TO SUCCESSFULLY OPEN AND CLOSE THE DOORS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES, BUT OFFERED NO ASSISTANCE AND ADVISED THE CONTACT TO REPLACE THE DOOR HANDLES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408980June 26, 2011
STRUCTURE
PURCHASED A 2011 TOYOTA SIENNA LIMITED ON JUNE 25TH. NEXT MORNING, AFTER THE CAR HAD BEEN IN DRY WEATHER AND GARAGED OVERNIGHT, I PULLED IT OUT TO FIND THE ENTIRE REAR STORAGE AREA BY THE BACK DOOR WAS SOAKING WET WITH WATER STANDING IN PUDDLES AND THE REAR WELDS CORRODED. IT IS APPARENT THE WATER HAS BEEN THERE FOR SOME TIME. AFTER WRINGING OUT 4 BEACH TOWELS, I PUT AN INDUSTRIAL FAN ON IT FOR 5 HOURS. IT'S STILL WET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411290June 25, 2011
STRUCTURE:BODY
DRIVER SIDE REAR SLIDING DOOR STARTED TO SAG AND WOULD NOT CLOSE ALL THE WAY WHEN USING THE POWER CLOSE OPTION. ALSO TOOK OFF THE PAINT IN THE TRACK UNDER THE FAR BACK WINDOW AND IS NOW TAKING PAINT OFF ON THE REAR QUARTER PANEL UP HIGH AND DOWN LOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408739June 24, 2011
ELECTRICAL SYSTEM
MOST RECENTLY, PASSENGER SIDE AUTOMATIC DOOR STOPPED MID-WAY, I CLOSED IT MANUALLY, DROVE A COUPLE OF FEET AND TURNED OFF THE CAR. THEN THE CAR WOULD NOT START. DOOR IS NOT WORKING AUTOMATICALLY ONLY MANUALLY. STARTED EASILY WITH JUMPER CABLES BUT CONTINUES TO NOT START ON ITS OWN MOST OF THE TIME, USUALLY WHEN ENGINE IS COLD IT WON'T START ON ITS WON. THIS HAPPENED ABOUT 8 MONTHS AGO AND DEALER SAID IT NEEDED A STARTER EVEN THOUGH I SHOWED PRINTOUT FROM TOW TRUCK SHOWING IT WASN'T THE STARTER. THIS ALSO HAPPENED SOME TIME BEFORE THAT AND DEALER SAID I NEEDED A NEW BATTERY AND THAT SEEMED TO FIX THE PROBLEM TEMPORARILY. THIS HAS BEEN A PROBLEM SINCE I FIRST PURCHASED THE CAR AND THE DEALER DID NOT FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408806June 24, 2011
STRUCTURE:BODY, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT A LOUD NOISE WOULD EMIT FROM THE FRONT DRIVER'S SIDE DOOR WHENEVER OPENING AND CLOSING THE DOOR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE DOOR LATCH WOULD NEED TO BE WELDED. THE VEHICLES WARRANTY WAS EXPIRED, SO THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THERE WAS A TECHNICAL BULLETIN RELATED TO THE DEFECT UNDER NHTSA ITEM NUMBER 10021711 (STRUCTURE: BODY: DOOR). THE APPROXIMATE FAILURE MILEAGE WAS 45,000. THE VIN WAS UNAVAILABLE. UPDATED 09/29/2011 *LN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408475June 22, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2000 TOYOTA SIENNA. THE CONTACT STATED WHILE DRIVING 55 MPH WITH THE BRAKES APPLIED THE VEHICLE WOULD NOT STOP. THE CONTACT DROVE ONTO THE EMERGENCY LANE AND THE VEHICLE TOWED TO THE DEALER. THE DEALER DIAGNOSED THE FAILURE AND DISCOVERED THAT THE ENGINE MOUNTS WERE BROKEN. THE CONTACT TOOK THE VEHICLE TO A DIFFERENT DEALER FOR A SECOND DIAGNOSTIC TEST WHO DID NOT STATE WHAT CAUSED THE FAILURE TO OCCUR. THE CONTACT STATED THE VEHICLE WAS UNSAFE TO DRIVE AND COULD HAVE CAUSED A CRASH. THE FAILURE MILEAGE WAS 219,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407685June 21, 2011
STRUCTURE:BODY:DOOR
OUR 2005 TOYOTA SIENNA HAS HAD RECURRING PROBLEMS WITH THE REAR DOORS BECOMING INOPERATIVE. DURING THE LEASE PERIOD IT WAS BROUGHT TO THE DEALER WHO DIAGNOSED THAT IT "NEEDED A LITTLE GREASE". WE CONTINUED TO LIVE WITH THE MANUAL DOOR REQUIRING SEVERAL TRIES TO OPEN, FINALLY PAYING OUT OF POCKET FOR A REPAIR. NOW THE HANDLE HAD BROKEN OFF, AND THE CABLE FOR THE AUTOMATIC DOOR HAS BROKEN. THERE IS NOW NO WAY TO OPEN EITHER DOOR, LEAVING OUR CHILDREN IN THE BACK WITH NO DIRECT ROUTE TO EXIT THE VEHICLE SHOULD SOMETHING HAPPEN. WE HAVE SPENT A FEW THOUSAND DOLLARS ALREADY ON THESE DOORS AND CANNOT CONTINUE TO PAY FOR THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407642June 20, 2011
AIR BAGS
WE HAVE A 2006 TOYOTA SIENNA, AND THE SRS AIRBAG LIGHT JUST BEGAN BLINKING. TOOK IT TO THE DEALERSHIP AND THEY SAID THE ENTIRE WIRING HARNESS NEEDS TO BE REPLACED BECAUSE OF A FAULTY WIRE, AND NONE OF THE AIRBAGS WOULD DEPLOY IN THE CASE OF AN ACCIDENT. THEY WANT $3000 TO REPLACE. WE ARE NOT GOING TO FIX UNTIL WE CALL TOYOTA TO FIND OUT IF THEY PLAN ON ISSUING A RECALL ON THIS DEFECT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407650June 20, 2011
UNKNOWN OR OTHER, STRUCTURE:BODY:DOOR
HAVE HAD THE SLIDING DOOR LOOKED OUT & "RE-SET" 4 TIMES. IF WE PULL THE DOOR A LITTLE, IT WILL CLOSE, BUT WILL NOT OPEN OR CLOSE WITH ANY BUTTON (FRONT PANEL, KEY FOB OR SIDE PANEL). TODAY IT STARTED TO CLOSE ON MY CHILD & SHE COULDN'T GET IT TO STOP, HER BACKPACK STRAP WAS CAUGHT ON THE SEAT. PRETTY SCARY. RIGHT NOW THE KIDS ARE CLIMBING IN THROUGH THE FRONT PASSENGER DOOR. ALSO, ABOUT 1/2 THE TIME EVEN WITH MANUALLY CLOSING THE DOOR, IT REMAINS OPEN & WILL BEEP WHEN I PUT IT IN GEAR, SO I HAVE TO JUMP OUT & GO PUSH IT CLOSED. **TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407373June 18, 2011
STRUCTURE:BODY
THE SLIDING DOORS, PASSENGER AND DRIVER ARE NOW CLOSED. PASSENGER SIDE DOOR WAS AUTOMATIC AND CLOSING ON MY CHILDREN WHEN THEY WOULD ENTER OR EXIT. DOORS WOULD STOP IN MIDDLE AND THEN REFUSE TO OPEN OR CLOSE. AS I STATED NOW THEY CAN NOT BE OPENED. DEALER SAID IT IS $400 TO FIX MANUAL AND $1500 FOR AUTODOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407246June 17, 2011
STRUCTURE:BODY:DOOR
TL*THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THE RIGHT PASSENGER AUTOMATIC DOOR WOULD NOT CLOSE COMPLETELY. THE CONTACT INJURED HER LEFT INDEX FINGER WHILE ATTEMPTING TO CLOSE THE DOOR. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE DEALER PERFORMED A DIAGNOSTIC TEST WHICH INDICATED THE FAILURE WAS LOCATED IN THE DOOR CABLE WHICH WAS CUT BY THE DEALER. THE MANUFACTURER WOULD NOT ASSIST WITH THE REPAIR BECAUSE THE DOOR WAS ALTERED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10407261June 17, 2011
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
THE 2006 TOYOTA SIENNA PASSENGER POWER SLIDING DOOR DOES NOT HAVE A MANUAL OVERRIDE. WHEN THE POWER SIDING DOOR MECHANISM FAILS THE PASSENGER(S) IS (ARE) TRAPPED IN THE VEHICLE OR ARE FORCED TO EXIT INTO TRAFFIC OR CLIMB TO THE FRONT TO EXIT THE VEHICLE. ALTHOUGH THIS INCIDENT DID NOT RESULT IN AN ACCIDENT OR INJURE, IT DOES CREATE A SAFETY ISSUE, ESPECIALLY IF CHILDREN ARE IN THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407271June 17, 2011
AIR BAGS:SIDE/WINDOW
TL*THE CONTACT OWNS A 2006 TOYOTA SIENNA. WHEN THE CONTACT STARTED THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE FAILURE OCCURRED SPORADICALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE ERROR CODE DETECTED A PASSENGER SIDE AIR BAG FAILURE WHICH WOULD PREVENT THE AIR BAGS FROM DEPLOYING DURING IMPACT. THE TECHNICIAN STATED THAT THE PART WAS UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407105June 16, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC THAT LOCATED THE FAILURE AT THE AIR BAG WIRING HARNESS. THE WAS CONTACTED AND DENIED ASSISTANCE WITH THE REPAIR BECAUSE THE VEHICLE WAS NO LONGER UNDER FACTORY WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407042June 15, 2011
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES
PASSENGER SLIDING DOOR INOPERABLE; FAULTY LOCK ACTUATOR & MOTOR ASSEMBLY UNIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406853June 14, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT THE CHECK ENGINE AND BATTERY WARNING LAMP WAS ILLUMINATED. HE ALSO STATED THAT THE ENGINE TEMPERATURE ROSE AND CAUSED THE VEHICLE TO OVERHEAT. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE AIR CONDITIONER COMPRESSOR WAS DEFECTIVE AND NEEDED TO BE REPLACE YET THE REMEDY FAILED TO REPAIR THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE BECUASE THE VEHICLE WAS REPAIRED FOUR TIMES PRIOR UNDER FACTORY WARRANTY. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 10,834 AND THE CURRENT MILEAGE WAS 83,113. UPDATED 07/20/11*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406891June 14, 2011
STRUCTURE:BODY
DRIVER'S SIDE DOOR MAKES A POPPING NOISE WHEN OPENED & CLOSED. DEALER INSPECTED IT AND INDICATED IT WAS A DRIVER STRAP WELD THAT IS BAD. DISTRICT SERVICE MANAGER OFFERED TO COVER 50% OF REPAIR WHICH I REFUSED AS THIS IS A COMMON DEFECT WITH SIENNAS ('04 TO '07). TOYOTA PREVIOUSLY ISSUED A "WARRANTY ENHANCEMENT" FOR THIS DEFECT BUT HAS NOT BEEN ACCOUNTABLE FOR THEIR POOR DESIGN AND MATERIALS. A CALL TO TOYOTA CONSUMER AFFAIRS WAS NOT SUCCESSFUL IN RESOLVING THE PAYMENT ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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