Toyota Sienna Complaints

9,048 consumer complaints on file.

#10398423May 1, 2011
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
PASSENGER SLIDING DOOR FAILURE. CABLE COMPROMISED DUE TO DESIGN FLAW THAT STRIPPED IT OF ITS INSULATION. DESPITE BEING GARAGED, THIS CAUSED THE CABLE TO FRAY AND THEN RUST, MAKING THE DOOR INOPERABLE. THIS INCLUDES MANUALLY, AS THE CABLE CATCHES ON A ROLLER AT THE DOOR HINGE IN THE SLIDING TRACK. ADDITIONAL FEAR IS THAT CONSEQUENT MOTOR STRAIN MAY CAUSE ADDITIONAL FAILURE/EXPENSE/FIRE. THE CABLE FAILURE CAUSES IT TO BIND ON THE HINGE ROLLER AND PREVENTS THE DOOR FROM BOTH OPENING *AND* CLOSING. IN AN ACCIDENT, YOU WILL NOT BE ABLE TO EXIT THE VEHICLE FROM THAT SIDE IF NECESSARY. DOOR DID OPEN PARTIALLY AND THEN WOULD NOT CLOSE WITHOUT GREAT EXERTION. THANKFULLY, MY WIFE WAS ABLE TO FORCE IT CLOSED BEFORE HAVING TO TAKE THE HIGHWAY WITH OUR CHILDREN INSIDE AND AN OPEN DOOR. ONCE THE PART FAILS, THE DOOR CAN NOT BE MADE OPERABLE WITHOUT MAJOR REPAIR. TOYOTA HAS TSB EL004-004 ON THIS ISSUE THAT COVERS OUR PARTICULAR VIN, BUT WILL NOT COVER THE REPAIR OUT OF WARRANTY. COST OF REPAIR IS APPROXIMATELY $2,000 AND THE FEAR IS THAT MANY, LIKE US, WILL NOT HAVE THE PART REPAIRED DUE TO THIS COST (AND ANGER OVER *ACKNOWLEDGED* DESIGN FLAW). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398432May 1, 2011
STEERING
2004 TOYOTA SIENNA: HAVING TROUBLE WITH STEERING SYSTEM: KNOCKING NOISE WHILE TURNING LEFT. ALSO, A VIBRATION LIKE FEEL AT THE STEERING WHEEL WHILE DRIVING SLOWLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398369April 30, 2011
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
RIGHT POWER SLIDING DOOR IS COMPLETELY INOPERATIVE. UNABLE TO OPEN THE DOOR WITH EITHER THE MANUAL HANDLES (INSIDE OR OUTSIDE) OR THE POWER SWITCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398265April 29, 2011
LATCHES/LOCKS/LINKAGES
2004 TOYOTA SIENNA RIGHT SLIDING DOOR HINGE FAILURE AND DOOR POP OPENED WHILE ON THE FREEWAY. DOOR WILL NOT STAY CLOSE AT ALL. DOOR WILL CLOSE BUT WILL OPEN IMMEDIATELY. DOOR WILL STAY COMPLETELY OPEN AFTER TRYING TO CLOSE MANY TIMES. FINALLY MANUAL DOOR SWITCH HAD TO BE ACTIVATED TO CLOSE DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398964April 28, 2011
STRUCTURE:BODY
DOOR CHECK HAD BEEN CLICKING - LUBED IT WITH LITHIUM GREASE. THEN WINDOW WOULDN'T GO ALL THE WAY DOWN. BROUGHT VEHICLE TO DEALER TO BE TOLD THE DOOR CHECK FAILED, BENT THE WINDOW TRACK AND NEEDS TO BE REPAIRED BY RE-WELDING ANOTHER PIECE OF METAL TO THE DOOR AND DOOR CHECK TO THE TUNE OF $500. WHEN WE INQUIRED ABOUT THE PAST SAFETY ISSUE OF THE DOOR INVESTIGATION AND VOLUNTARY WARRANTY EXTENSION OF THE DOOR CHECK, WE WERE TOLD THE VEHICLE AGE AND MILEAGE PASSED THE BULLETIN CAMPAIGN THAT WAS IN EFFECT FOR 2004-2006 MODEL YEARS. I GUESS WE WERE UNAWARE THAT A SAFETY ISSUE SUCH AS SAGGING DOORS AND DOORS FALLING OFF A VEHICLE WOULD HAVE LIMITED TIME TO FAIL. WE HAVE FOUR CHILDREN IN THE "FAMILY FRIENDLY VAN" ON A REGULAR BASIS. HOW LONG SHOULD ONE EXPECT A DOOR TO PROVIDE SAFE CONTAINMENT OF THE OCCUPANTS OF A MOTOR VEHICLE ?? LAWS PROTECT US BY HAVING AUTO MAKERS PROVIDE REPLACEMENT PARTS FOR SO MANY YEARS AFTER PRODUCTION ENDS, BUT WE SET UP A SOLUTION FOR A PROVEN SAFETY PROBLEM WITH A LIMITED RESPONSIBILTY TIME FRAME. I HATE TO THINK HOW MANY DRIVERS OR OCCUPANTS WILL DIE IF THEIR VEHICHLE DOOR FALLS OFF WHILE THEY ARE DRIVING. ESPECIALLY IF THEY KNEW THERE HAD BEEN A PRIOR SOLUTION FOR THOSE THAT HAD PARTS SOONER RATHER THAN LATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398159April 28, 2011
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
TOYOTA SIENNA 2006 REAR BACK DOOR LIFT STRUTS FAILED SUDDENLY. I WAS VISITING LAKE TAHOE AND WHEN I WAS TAKING THE LUGAGGE OFF, SUDDENLY THE DOOR CAME DOWN, LUCKILY MYSELF AND KIDS WERE AWAY OTHERWISE IT MIGHT HAVE FALLEN ON EITHER ME OR MY KIDS, I REPORTED THIS TO TOYOTA DEALER AFTER MY TRIP AND THEY SAY IT IS NORMAL WEAR AND TEAR AND WILL COST ME 450 BUGS TO REPLACE THE STRUTS. MY WORRY IS IT SHOULD NOT FALL SUDDENLY, FIX IT BY RECALL IF SOME KIDS COME BETWEEN THE DOOR THEN IT MIGHT BE VERY DANGEROUS. I FEEL THE TOO COLD WEATHER IS THE CULPRIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397519April 26, 2011
STRUCTURE:BODY:DOOR
SLIDING DOOR ON THE SIENNA MINIVAN AS SOON AS THE TEMP DROPS TO 0C THE SLIDING DOORS ARE STUCK SHUT AND THE AUTOMATION SUCKS AS WELL WE WOULD NOT BE ABLE TO GET THE KIDS OUT OF THE VAN QUICKLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397974April 26, 2011
STRUCTURE:BODY
LOUD NOISE WHEN CLOSING AND OPENING DRIVER SIDE DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397872April 25, 2011
ELECTRICAL SYSTEM, AIR BAGS
MY WIFE STARTED THE CAR AND THE AIR BAG LIGHT STARTED FLASHING. SO WE LOOKED UP IN THE OWNER'S MANUAL AND IT SAID TO BRING THE VEHICLE IN ASAP BECAUSE THE AIR BAGS COULD DEPLOY ON THEIR OWN. WE TOOK VEHICLE TO MILLER TOYOTA IN MANASSAS, VA AND THEY REPAIRED THE VEHICLE BY REPLACING 2 PASSENGER SIDE AIR BAGS AND THE HARNESS AT A COST OF $2353.70 TO US. SRS WARNING LIGHT CONTINUED FLASHING AFTER START UP. DEALER CONFIRMED ERROR CODE B0111. PASSENGERS AIR BAG AND HARNESS NEEDS REPLACED. THESE ITEMS ARE COVERED WITH "UPDATED PARTS" IN A TOYOTA TSB 0162-10, DATED 02/27/2008, COVERING SIENNA MODEL YEARS 2004 THROUGH 2008. OVER ONE HUNDRED SIMILAR OCCURRENCES ARE FOUND ON VARIOUS SAFETY RELATED AND OWNER BASED INTERNET SITES. THIS IS AN OBVIOUS OEM DEFECT OF A CRITICAL VEHICLE SYSTEM THAT TOYOTA HAS BEEN AWARE OF FOR SOME TIME NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397358April 25, 2011
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
THE REAR, AUTOMATIC SLIDING DOOR TO MY 2004 TOYOTA SIENNA IS INOPERABLE. THE CABLE SNAPPED. I'VE READ NUMEROUS REPORTS ON-LINE OF THIS TYPE OF INCIDENT RELATED TO THIS MODEL. THE REPAIR ESTIMATES AVERAGE ABOUT $1500. OBVIOUSLY, THIS IS A CONSUMER ISSUE AS WELL AS A SAFETY ISSUE THAT SHOULD BE ADDRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397230April 24, 2011
STEERING
I HAVE A 2004 TOYOTA SIENNA WITH APPROXIMATELY 60,000 MILES. THE STEERING SEEMS TO HAVE LOST POWER STEERING CAPABILITIES AS WELL AS OVER TURNING WHEN GOING AROUND CURVES AND CORNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397103April 22, 2011
AIR BAGS
THE AIR BAG LIGHT IS FLASHING ON MY 2006 TOYOTA SIENNA. IT STARTED FLASHING LAST YEAR, THEN STOPPED FOR A NUMBER OF MONTHS, AND NOW IT IS FLASHING AGAIN. OTHER PEOPLE HAVE REPORTED THE SAME ISSUE, AND INDICATE THAT IF THIS LIGHT IS FLASHING, THEN THE AIR BAGS WILL NOT DEPLOY IN A COLLISION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397187April 22, 2011
STRUCTURE:BODY:DOOR
PASSENGER SLIDING POWER DOOR STOPPED WORKING. I MANUALLY TRIED TO OPEN THE DOOR AND IT FELL OFF THE REAR HINGE POINT. I AM A MECHANICAL ENGINEER SPECIALIZING IN PRODUCT TESTING. I WORKED IN THE AUTOMOTIVE COMPONENT INDUSTRY FOR 11 YEARS. I CAN SAY THAT THIS DOOR SYSTEM IS WAY UNDER ENGINEERED. TOYOTA SHOULD BE FORCED TO FIX THIS. PEOPLE ARE REPORTING THIS ALL OVER THE INTERNET. I CALLED TOYOTA WHEN JUST THE AUTO OPEN/CLOSE SYSTEM WAS BROKEN. THEY TOLD ME I'M ON MY OWN. THAT SYSTEM FAILS IN TWO WAYS. 1.) IF THE AUTO OPEN/CLOSE SYSTEM FAILS IT SHOULD BREAK WAY FROM THE HINGING SYSTEM SO THE DOOR WILL JUST FUNCTION MANUALLY. INSTEAD IT JAMS THE DOOR IN THE POSITION IT BROKE IN. THAT IS A SAFETY ISSUE. 2.) THE HINGE SYSTEM IS WAY UNDER ENGINEERED FOR LOAD. I AM A 180LB 46 YR OLD ENGINEER WHO IS SOFT AROUND THE MIDDLE. I'M NOT VERY STRONG. I TOOK THE DOOR OFF THE HINGE! THAT SHOULD NOT ABLE TO HAPPEN WITH SUCH A LOW FORCE RATE. I SEE THIS AS A SAFETY ISSUE AS WELL. TOYOTA ENGINEERS SHOULD BE ASHAMED OF THEM SELVES. THAT VAN COST OVER 40K BRAND NEW. IT'S ONLY 6 YEARS OLD AND HAS BEEN WELL CARED FOR. T'S A FAMILY/CHILD CARRIER. IT SHOULD BE DESIGNED LIKE A TANK IN MY OPINION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397050April 21, 2011
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER SIDE SLIDING DOOR WOULD NOT OPEN. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES WHO DIAGNOSED THAT THE LATCH AND BATTERY WERE DEFECTIVE. THE PARTS WERE REPLACED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 20,000 AND CURRENT MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397688April 20, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
FAILURE OF DRIVER'S CABIN LAMP OVERRIDE SWITCH TO EXTINGUISH CABIN READING LIGHTS OBSCURED DRIVER'S VISION AT NIGHT DURING HIGH-SPEED MERGE MANEUVER: I WAS ATTEMPTING A HIGH-SPEED HIGHWAY MERGE, AT NIGHT, ENTERING ROUTE 29 FROM THE LEFT SIDE OF THE HIGHWAY, WHEN MY THREE-YEAR-OLD SON DISCOVERED THAT HE WAS NOW TALL ENOUGH TO OPERATE HIS OVERHEAD PERSONAL READING LIGHT. MY VISION OF MERGING TRAFFIC TO THE RIGHT WAS SUDDENLY OBSCURED BY THE UNEXPECTED OPERATION OF THE CABIN READING LAMP, AND THE SITUATION WAS COMPOUNDED BY MY INABILITY TO QUICKLY OVERRIDE THE LAMP FROM THE DRIVER'S POSITION, IN THE MANNER AS DIRECTED ON PAGE 526 OF THE OWNER'S MANUAL. THE READING LIGHT ABOVE MY SON'S HEAD STAYED ON. ACCORDING TO THE SIENNA 2011 OWNER'S MANUAL ON PAGE 526, THE DOOR LIGHT BUTTON, ABOVE THE DRIVER'S HEAD, ALSO SERVES AS AN OVERRIDE FOR ALL THE PERSONAL CABIN READING LIGHTS WHEN THE "DOOR" FUNCTION IS DISABLED: PAGE 526: "REAR ON/OFF: REAR PERSONAL/INTERIOR LIGHTS TURN ON [UPON ACTIVATION OF THE ILLUSTRATED INDIVIDUAL READING LAMP BUTTONS AT EACH SEATING POSITION] WHEN THE PERSONAL/INTERIOR MAIN SWITCH IS IN DOOR POSITION." THE DUAL FUNCTIONALITY OF THE DOOR LIGHT BUTTON IS CONFIRMED; ON PAGE 525 OF THE MANUAL, THE OTHER WELL-KNOWN PURPOSE OF THE DOOR BUTTON IS SEPARATELY AND INDEPENDENTLY DESCRIBED TO ACTIVATE AUTOMATIC CABIN ILLUMINATION WHEN ENTERING/EXITING THE VEHICLE: PAGE 525: "DOOR POSITION: THE PERSONAL/INTERIOR LIGHTS AND REAR INTERIOR LIGHT COME ON WHEN A DOOR IS OPENED. THEY TURN OFF WHEN THE DOORS ARE CLOSED." THEREFORE, THE REFERENCE TO THE DOOR BUTTON ON PAGE 526 IS FOR THE SEPARATE OVERRIDE FEATURE. THANK YOU FOR YOUR CONSIDERATION. I RECOMMEND TOYOTA RECALL THE AFFECTED VEHICLES, TO CORRECT THE FUNCTIONING OF THE CABIN LAMP OVERRIDE SWITCH AS THIS IS AN ESSENTIAL SAFETY FEATURE OF THE VEHICLE FOR NIGHTTIME DRIVING WITH PASSENGERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396897April 20, 2011
AIR BAGS
TL* THE CONTACT OWNS 2006 TOYOTA SIENNA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WOULD ILLUMINATE SPORADICALLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE COMPLETE SEAT HARNESS FOR THE FRONT DRIVER SEAT WOULD NEED TO BE REPLACED IN ORDER TO CORRECT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 68,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396896April 20, 2011
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
THE HANDLE (HATCH OPENING MECHANISM) ON OUR 2007 TOYOTA SIENNA DETERIORATED/MELTED LAST YEAR AND ONLY WORKS INTERMITTENTLY. IT IS VERY DIFFICULT TO OPEN / ENGAGE, LEAVES BLACK RESIDUE ON YOUR HANDS IN THE HOT CONDITIONS (E.G. SUMMER) AND DOES NOT WORK WELL IN COLD CONDITIONS (E.G. WINTER). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396633April 18, 2011
LATCHES/LOCKS/LINKAGES
THE WIRE APPARATUS THAT FUNCTIONS OUR BOTH OF OUR AUTOMATIC SIDE DOORS ON OUR 2004 TOYOTA SIENNA HAS SNAPPED. BOTH DOORS NOW DO NOT FUNCTION CORRECTLY AND CAUSE THE ONE OF THE DOORS TO REQUIRE A LOT OF FORCE TO SHUT. MY ONLINE RESEARCH HAS ENLIGHTENED ME THAT THIS IS IN PREVALENT ISSUE ON THE 2004 SIENNA MINIVAN. PLEASE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396651April 18, 2011
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR ELECTRONIC SLIDING DOORS WERE INOPERABLE AND WOULD NOT OPEN ELECTRONICALLY NOR MANUALLY. THE MANUFACTURER WAS CONTACTED AND A COMPLAINT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED SHE HAD SCHEDULED AN APPOINTMENT FOR REPAIR. THE APPROXIMATE FAILURE MILEAGE 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396575April 17, 2011
STEERING
LESS THAN A YEAR AGO MY POWER STEERING BECAME STIFF. CHANGED PUMP AS IT SEEMED TO BURN OUT AT 40,000 MILES ALSO CHANGED BELTS. LESS THAN A YEAR LATER THE STIFFNESS IS BACK AND THE PUMP AND BELTS ARE FINE. STARTING A 33,000 MILES AND 3 YEARS I HAVE HAD TO CHANGE SLIDING DOOR MOTOR, STRUTS ON BACK DOOR, STEERING PUMP,MIDDLE SEAT BELTS ALONG WITH OTHER THINGS. I FIND THAT THIS VAN IS NOT BUILT FOR THE SAFETY OF MY CHILDREN AND TOYOTA DOES NOTHING ABOUT THIS. I AM SEEING THAT A LOT OF THEIR SIENNA SEEM TO HAVE THE SAME PROBLEM. IT IS A 2005 SIENNA WITH 52,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota Sienna