Toyota Sienna Complaints

9,048 consumer complaints on file.

#10406242June 14, 2011
AIR BAGS:FRONTAL
THE 2006 SIENNA HAS AN AIRBAG DEFECT. THE WARNING LIGHT COMES ON INDICATING THAT THE AIRBAG IS FAULTY. WITHIN 15 MONTHS THE AIRBAG ASSEMBLY HAD TO BE REPLACED TWICE WITH THE SAME PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406803June 14, 2011
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
TOYOTA SIENNAS 04-06 ARE PRONE TO DOOR POPPING WHEN OPENING AND CLOSING DUE TO BROKEN DOOR WELDS. THIS IS THE SITUATION OF A COMPANY THAT IS HAVING TREMENDOUS GROWTH AND WILL NOT TAKE CARE OF THE CUSTOMERS WHO HELPED PROPEL THAT GROWTH. EVEN THOUGH IT IS OUT OF WARRANTY, THEY HAVE FAILED TO RECALL THE ISSUE AND REPLACE THE DEFECTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406144June 13, 2011
TIRES:TEMPORARY/EMERGENCY SPARE TIRE, EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TL* THE CONTACT OWNS 2010 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE DID NOT HAVE A SPARE TIRE, EVEN THOUGH THE OWNER'S MANUAL STATED THAT THE VEHICLE DID HAVE A SPARE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE VEHICLE DID NOT COME WITH A SPARE TIRE DESPITE WHAT WAS STATED IN THE MANUAL. THE CONTACT BELEIVED IT TO BE A SAFETY ISSUE BECAUSE THE VEHICLE WAS SOLD UNDER THE IMPRESSION THAT A SPARE TIRE WAS AVAILABLE AND COULD BECOME STRANDED BECAUSE OF A TIRE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 20,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405994June 11, 2011
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
MY 2 YEAR OLD DAUGHTER GOT HER LEG CAUGHT IN THE BACK PART OF THE SLIDING DOOR OF A 2011 TOYOTA SIENNA. SHE WAS INSIDE THE CAR. THE DOOR WAS OPENED. HER LEG FELL INTO THE SPACE WHILE THE DOOR WAS OPENING. THE DOOR OPENED AS FAR AS IT COULD AND CONSTRICTED HER LEG. HER LEG WAS SO TIGHTLY CONSTRICTED WE COULD NOT REPOSITION HER BODY TO OPEN THE DOOR. AVERILL PARK FIRE DEPT AND SAND LAKE AMBULANCE ARRIVED ON THE SCENE. SHE WAS TRAPPED(SCREAMING) FOR 20 -25 MINUTES. HER LEG WAS COLD AND TURNING BLUE BEFORE IT WAS REMOVED. WE WENT TO THE HOSPITAL CONCERNED FOR INTERNAL BLEEDING, BROKEN LEG, AND OTHER COMPLICATIONS. SHE IS DOING FINE BUT I'M VERY CONCERNED ABOUT THE DESIGN OF THE DOOR. I'VE LOOKED AT OTHER MINIVANS (EVEN THE SAME MAKE AND MODEL BUT DIFFERENT YEAR) AND THEY DON'T HAVE THE GAP IN THE BACK PART OF THE DOOR LIKE THE 2011 TOYOTA SIENNA. UPDATED IVOQ 07/27/11 *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10406680June 10, 2011
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WE HAD USED THE AUTOMATIC OVERHEAD BUTTON TO OPEN THE REAR DRIVER'S SLIDING DOOR. AFTER OUR CHILDREN GOT IN THE CAR, WE TRIED TO USE THE BUTTON AGAIN TO CLOSE THE DOOR, HOWEVER THE DOOR STOPPED MIDWAY BECAUSE THE CABLE CAME OFF IT'S TRACK. WE WERE NOT ABLE TO CLOSE THE DOOR WHILE THE CABLE WAS OFF THE TRACK, SO WE HAD TO CUT THE CABLE AND REMOVE IT IN ORDER TO SHUT THE DOOR. WE CAN ONLY USE THE DOOR MANUALLY NOW, HOWEVER, IT IS EXTREMELY DIFFICULT TO OPEN AND CLOSE, ESPECIALLY ON THE SLIGHTEST INCLINE. THIS IS A SAFETY ISSUE FOR WHOEVER IS SITTING IN THE REAR SEATS, TYPICALLY MY CHILDREN, FOR IF THERE IS AN ACCIDENT, IT WOULD BE EXTREMELY DIFFICULT FOR THEM TO GET OUT. APPARENTLY THIS HAS BEEN AN ONGOING PROBLEM FOR YEARS WITH THE TOYOTA SIENNA'S AND TOYOTA WILL NOT FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405761June 9, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM
RADIATOR LEAK, CONTINUOUS PROBLEM. COULD CAUSE CATASTROPHIC ENGINE FAILURE. TOYOTA WILL NOT ADDRESS REPAIR. *TR UPDATED 3/01/2012 *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405773June 9, 2011
STRUCTURE:BODY
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THE PASSENGERS AUTOMATIC SLIDING DOOR REQUIRED EXTENSIVE FORCE WHEN IT WAS OPENED MANUALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE FAILURE WAS RELATED TO THE POWER SLIDING DOOR MOTOR. THE SERVICE WARRANTY EXPIRED AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT AND WERE UNABLE TO PROVIDE FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405810June 9, 2011
ENGINE AND ENGINE COOLING:ENGINE
I HAVE A 2009 TOYOTA SIENNA WITH ABOUT 37800 MILES ON THE ENGINE. THIS IS A CERTIFIED PRE-OWNED TOYOTA AND I BOUGHT IT WITH APPROXIMATELY 33000 MILES ON IT IN NOVEMBER OF 2010. AT ABOUT 37000 I NOTICED A TICKING NOISE COMING FROM THE ENGINE AT IDLE. IT STARTS AFTER THE ENGINE WARMS UP; MOSTLY AFTER DRIVING ABOUT 15 MINUTES. I TOOK IT TO A TOYOTA DEALER FOR A DIAGNOSIS AND THE DEALER STATED THEY HEARD IT AND IT'S ONLY NORMAL ENGINE SOUND. THERE IS A TSB 0094-09 THAT ADDRESSES THE ISSUE. HOWEVER, MY VEHICLE DOES NOT FALL WITHIN THE AFFECTED PRODUCTION CHANGE EFFECTIVE VIN ACCORDING TO THE TOYOTA DEALER. AS A MATTER OF FACT MY SIENNA WAS MANUFACTURED ABOUT 2000 VEHICLES AFTER THE AFFECTED PRODUCTION CHANGE EFFECTIVE VIN. I BELIEVE THE PROBLEMS RELATED TO TSB 0094-09 STILL EXIST BEYOND THE AFFECTED VINS IN THE TSB. TOYOTA SHOULD REALLY FIX THESE PROBLEMS. THE ENGINE LOUD TICKING NOISE THAT IS EASILY NOTICED IS NOT NORMAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406397June 8, 2011
STRUCTURE:BODY
THE DRIVERS SIDE PASSENGER SLIDING DOOR WILL NOT OPEN. THIS IS A NON-AUTOMATIC SLIDING DOOR. THERE IS NO WAY TO OPEN THE DOOR FROM THE INSIDE OR THE OUTSIDE. THIS HAS HAPPENED WITH OUR AUTOMATIC DOOR AS WELL. WE HAD TO PAY OVER 1800 TO HAVE THAT DOOR FIXED. THIS IS A SAFETY ISSUE WHEN THE DOORS WILL NOT OPEN! IF THERE WAS TO BE AN ACCIDENT AND THE CHILDREN COULD NOT GET OUT OF THAT DOOR BECAUSE THERE IS A FAULT WITH THE LATCHES, THAT WOULD BE TRAGIC. THIS IS NOT THE FIRST TIME A COMPLAINT HAS BEEN FILED ABOUT THE SLIDING DOORS IN A TOYOTA VAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405476June 7, 2011
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
REAR PASSENGER AUTOMATIC DOOR WILL NOT OPEN. IN 2009, WHILE THE VEHICLE WAS UNDER WARRANTY, A SIMILAR PROBLEM OCCURRED AND THE DEALERSHIP REPLACED PART # 69631-08020 (CONTROL, SLIDE DR). WHEN I DISCOVERED THE NEW PROBLEM, MY 3-YEAR OLD SON WAS IN HIS CAR-SEAT ON THE PASSENGER SIDE, SO I HAD TO ENTER THROUGH THE DRIVER SIDE REAR DOOR. I'M GLAD THIS WAS NOT AN EMERGENCY SITUATION, FOR HAD IT BEEN, MY SON'S LIFE COULD HAVE BEEN ENDANGERED. EDMUNDS.COM LISTS NUMEROUS INSTANCES OF SIMILAR PROBLEMS. CLEARLY TOYOTA NEEDS TO ISSUE A RECALL ON THIS CRUCIAL SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405469June 7, 2011
STRUCTURE:BODY:DOOR
CABLE THAT OPERATES THE SLIDING POWER DOOR ON TOYOTA SIENNA XLE BROKE. THE STEEL CABLE RUSTED OUT AND IS EXPOSED. THE CAR IS 5 YEARS OLD AND HAS 45,000 MILES ON IT. TOYOTA SAYS YOU HAVE TO REPLACE THE DOOR MOTOR AND CABLE. THE COST $1800-2000. FAR TOO MUCH MONEY FOR A POORLY DESIGNED OPENING SYSTEM. THE STEEL CABLE IS EXPOSED TO THE ELEMENTS AND OF COURSE IT'S GOING TO RUST OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404588June 6, 2011
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE THE VEHICLE WAS PARKED DURING INCLEMENT WEATHER THE CONTACT STATED THE REAR DRIVER AND PASSENGER SIDE AUTOMATIC POWER SLIDING DOORS WOULD NOT OPEN AUTOMATICALLY OR MANUALLY. THE SEALS ON THE DOOR WERE FROZEN SHUT. WHILE THE VEHICLE WAS PARKED ON AN INCLINE THE DOORS WOULD AUTOMATICALLY CLOSE ON THEIR OWN WHILE EXITING THE VEHICLE. THE CONTACT NOTICED A CABLE ON THE AUTOMATIC SLIDING DOORS SNAPPED ON THE REAR DRIVERS SIDE. THE PASSENGERS IN THE REAR SEAT HAD TO ENTER AND EXIT THE VEHICLE FROM THE LIFT GATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE MOTOR WAS DISCONNECTED AND THE WIRES WERE REMOVED. THE AUTOMATIC FEATURE WAS ALSO DISCONNECTED AND THE DOORS WERE OPENED MANUALLY. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 07/08/11 *BF THE CONSUMER STATED THE CABLE SNAPPED ON BOTH SLIDING DOORS, WHICH DISABLED AUTOMATICALLY. EVEN MANUALLY, THERE WAS NO WAY TO OPEN OR CLOSE THE DOORS. UPDATED 11/23/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405297June 6, 2011
STRUCTURE:BODY:DOOR
CABLE FAILURE ON BOTH POWER SLIDING DOORS OF MY 2004 TOYOTA SIENNA. DOORS NOW NOT OPERATING PROPERLY IF OPENING AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405303June 6, 2011
SUSPENSION
TL*THE CONTACT OWNS A 2006 TOYOTA SIENNA. WHILE THE VEHICLE WAS PARKED THE CONTACT NOTICED THE TIRES WERE WEARING OUT UNEVENLY AND STATED THE SUSPENSION WAS DESIGNED TO BE TIPPED INWARDS AND CAUSED UNEVEN WEAR ON THE INSIDE EDGE OF THE TIRES. THE CONTACT STATED THAT THE FAILURE OCCURRED ON BOTH THE FRONT AND REAR DRIVER AND PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS STATED THERE WAS A PROBLEM WITH THE SUSPENSION BUT NOTHING COULD BE DONE BECAUSE OF THE SUSPENSION DESIGN. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 12,000. UPDATED 3/15/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406290June 6, 2011
STRUCTURE:BODY
THE REAR HATCH LATCH/OPENING MECHANISM IS SOFT AND GOOEY. THE SOFTENING/MELTING BEGAN SOMETIME LAST YEAR AND IS GETTING WORSE. IT MAKES IT ALMOST IMPOSSIBLE TO OPEN BY A CHILD OR WEAKER PERSON. DIFFICULT TO OPEN FOR THE REGULAR GUY. IF THERE WAS SOME TYPE OF EMERGENCY THE LATCH MAY OR MAY NOT WORK. THE MELTED HANDLE ALSO LEAVES A BLACK TAR-LIKE GUNK ON HANDS IN WARM CONDITIONS. THE VAN IS NEVER PARKED IN THE SUN - ALWAYS IN THE GARAGE. THE TOYOTA DEALERSHIP THAT SERVICES OUR VAN SAID THEY ARE SEEING THIS AND HEARING COMPLAINTS ALL THE TIME. THEY WANT AROUND $200 TO REPLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404439June 4, 2011
STRUCTURE:BODY:DOOR
2004 TOYOTA SIENNA. LEFT SIDE, DRIVER SIDE POWER SLIDING DOOR WILL NOT CLOSE-MOTOR FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404446June 4, 2011
AIR BAGS:FRONTAL
I HAVE A 2006 TOYOTA SIENNA LE ,WHICH HAVE AIRBAG FLASHING & BRAKE SYSTEM PROBLEM. THIS AIRBAG PROBLEM STARTED WITHIN 6 MONTHS OF PURCHASE & 2 TIMES IT WAS FIXED BY TOYOTA DEALER. BUT THE PROBLEM IS STILL EXIST. WHEN EVEN I MAKE A COMPLAINT TO DEALER THEY ARE TELLING THEY CAN'T FIND IT. THIS AIRBAG FLASHING LIGHT COMES ON WHEN IN DRIVING & WILL STAY FOR 1 HR. OR SOME TIMES STAY FOR 5 DAYS ETC.TOYOTA STILL NOT DIAGNOSE THESE PROBLEM .NOW MY VEHICLE IS LESS THAN 32,000 MILES .ONCE IN EVERY MONTH AIRBAG SIGN WILL GET ON. AND BRAKING ISSUE STILL PRESENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404340June 3, 2011
STEERING
THE STEERING WHEEL ON MY 2004 TOYOTA SIENNA IS STIFF AND IT IS HARD TO CONTROL THE VEHICLE. TOOK THE VEHICLE FOR INSPECTION AT THE TOYOTA DEALERSHIP AND THEY WERE UNABLE TO DIAGNOSE THE PROBLEM. NOW THE VEHICLE IS NOT IN A DRIVABLE CONDITION AND WILL HAVE TO BE TOWED ANOTHER TOYOTA DEALERSHIP. TALKED TO TOYOTA CUSTOMER SERVICE ABOUT THE TSB'S POSTED ON-LINE RELATED TO THE STEERING PROBLEM ISSUE. REVIEWED THE DETAILS ABOUT NHTSA CAMPAIGN ID NUMBER: PE08041. ALSO NOTICED THAT OTHER SIENNA OWNERS HAVE ALSO EXPERIENCED SIMILAR PROBLEMS WITH THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404198June 2, 2011
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
I WAS DRIVING MY 2009 TOYOTA SIENNA WITH 2 CHILDREN IN THE BACK AND WHEN I WENT OVER RAIL ROAD TRACKS THE SLIDING DOOR ON THE PASSENGER SIDE OPENED. THIS IS A GREAT CONCERN FOR ME ESPECIALLY WITH THE KIDS IN THE BACK. TOYOTA WANT $1500 TO FIX THIS PROBLEM ON A 2009 WITH 47,000 MILES ON IT. THERE SHOULD BE SOMETHING THAT WILL MAKE THEM FIX THIS PROBLEM. I KNOW IT WOULD BE A MAJOR RECALL BUT THE SAFETY THAT GOES ALONG WITH THIS IS AN EXTREME CONCERN!!!!! THIS VAN COST ME OVER $35,000 AND THE ONLY REASON I BOUGHT IT WAS BECAUSE OF THE SAFETY OF THE VAN. WELL THAT WAS A MISTAKE AND THE SERVICE DEPARTMENT AT TOYOTA IS LOOKING TO MAKE MONEY OFF ME. I AM A SINGLE MOM WHO CAN HARDLY KEEP UP WITH EVERYTHING ELSE BUT THIS IS JUST WRONG, AND I THINK OUR GOVERNMENT SHOULD FORCE THEM TO DO SOMETHING ABOUT THIS BEFORE KIDS START FALLING OUT OF THE VANS ONTO THE STREETS AND GETTING FUN OVER!!! PLEASE HELP ME! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404246June 2, 2011
SEAT BELTS
TL*THE CONTACT OWNS A 2001 TOYOTA SIENNA. THE CONTACTS REAR SEAT BELT WAS PULLED OUT OF THE HOUSING. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC TO HAVE THE SEAT BELT REPAIRED. THE MECHANIC ADVISED THE CONTACT THAT THE FAILURE WAS CAUSED FROM EXTENSIVE USE OVER TIME. THE CONTACT STATED THE SEAT BELT SHOULD NEVER COME OUT OF THE HOUSING AND IF THE VEHICLE WAS INVOLVED IN A CRASH SOMEONE COULD GET INJURED DUE TO THE SEAT BELT MALFUNCTIONING. THE CONTACT HAD NOT CALLED THE MANUFACTURER. THE FAILURE MILEAGE WAS 155,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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