Toyota Sienna Complaints

9,048 consumer complaints on file.

#10401344May 17, 2011
STRUCTURE, EQUIPMENT:MECHANICAL
DESCRIPTION: FRONT DOOR CHECK POPPING NOISE CAUSE: SPOT WELD IN DOOR CHECK FAILED CONTROLS DOOR WHEN OPENING AND CLOSING SAFELY. TOYOTA HAS TSB NV003-07, BUT HAS LIMITED WARRANTY. EXPIRED FOR ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401364May 17, 2011
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
MANUAL SLIDING DOOR (DRIVERS SIDE) DOESN'T LATCH COMPLETELY AND COMES OPEN WHEN TURNING RIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401186May 16, 2011
AIR BAGS
2006 TOYOTA SIENNA HAD FLASHING AIRBAG LIGHT ON DASH IN 2009 AT 48K MILES. BAD SENSOR WAS DISCOVERED BY TOYOTA DEALER SERVICE DEPT AND REPAIRED UNDER WARRANTY. 2 YEARS LATER AND 88K MILES, AIRBAG LIGHT FLASHING AGAIN AND TOYOTA DEALER SERVICE DEPT DIAGNOSES AN "OPEN CIRCUIT" AND CAUSE BEING A FAULTY WIRING HARNESS FOR THE AIRBAG SYSTEM. ESTIMATED COST $1800 SINCE VEHICLE IS 6 MONTHS PAST WARRANTY. I CONTACTED TOYOTA FOR POSSIBLE APPEAL TO COVER COST OF REPAIR OF SAFETY SYSTEM. HAVE NOT HEARD BACK FROM TOYOTA IF THEY WILL COVER THE COST OF THE REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401908May 16, 2011
POWER TRAIN
TOYOTA SIENNA LE VAN WAS PLACED IN PARK, TURNED OFF AND KEYS REMOVED. THE GEAR SHIFT WAS ABLE TO BE MOVED OUT OF THE PARK POSITION INTO DRIVE BY A 7 YEAR OLD CHILD. THE VAN ROLLED APPROXIMATELY 400-500 FEET AND HIT ANOTHER VEHICLE AND A TREE. AFTER A QUICK GOOGLE SEARCH, I DISCOVERED A VIDEO POSTED BY ANOTHER TOYOTA SIENNA OWNER WHICH DEMONSTRATED IF YOU GENTLY WIGGLE THE GEAR SHIFT, IT WILL EASILY MOVE INTO ANY GEAR, WITH NO KEYS OR PEDALS PRESSED. I CAN RECREATE THE ISSUE EVERY TIME. SERIOUS SAFETY ISSUE AND I WANT TO PREVENT THE INJURY OR WORSE TO ANOTHER CHILD. I HAVE AN OPEN CASE WITH TOYOTA, HOWEVER AWAITING THEIR INSPECTION/ RESPONSE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10400950May 15, 2011
ELECTRICAL SYSTEM
DURING ACTIVE DRIVING, THE VEHICLE STALLS AND THE POWER STEERING AND BRAKING COMPONENTS NO LONGER FUNCTION. ON ONE OCCASION, THIS WAS ON A RESIDENTIAL STREET AND THE SECOND ON A BUSIER STREET. THE SECOND OCCASION OCCURRED ON A HILL AND THE EMERGENCY BRAKE WAS NECESSARY TO STOP THE CAR. THE VEHICLE WAS BROUGHT TO BE SERVICED AND NO CAUSE FOR THE MALFUNCTION WAS IDENTIFIED. WE ARE NOW ASKED TO RESUME DRIVING OF THE CAR WITHOUT ANY REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400762May 13, 2011
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA LE. THE CONTACT STATED THAT THE REAR DRIVER AND PASSENGER DOORS FAILED AND THE DOORS COULD NOT BE UNLOCKED WITH THE ELECTRONICALLY OR MANUALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED. THE MANUFACTURER WOULD NOT ASSIST WITH THE REPAIR BECAUSE THE VEHICLE WARRANTY WAS EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399964May 11, 2011
LATCHES/LOCKS/LINKAGES
SIENNA 2006 MODEL BACK DOOR IS SHUTTING/CLOSING DOWN. I WAS CAUGHT IN BETWEEN AND IT SHUTS DOWN QUICK AND HARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400547May 11, 2011
STRUCTURE:BODY
MY 2004 SIENNA TOYOTA DOOR FELL RIGHT OFF OF THE CAR. FIRST THE POWER OPENING STOPPED WORKING THEN SOME WIRE SNAPPED AND THE DOOR FELL RIGHT OFF THE CAR. THIS IS USUALLY A SPOT MOST PEOPLE PUT THEIR CHILDREN. THIS IS A DOOR THAT TEACHERS OPEN TO GET MY CHILD OUT FOR SCHOOL. IF THIS HAPPENED MOMENTS BEFORE IT WOULD OF FELL ON A TEACHER IN FRONT OF THE ENTIRE SCHOOL AND MY CHILD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399731May 10, 2011
AIR BAGS
AIR BAG WARNING LIGHT FLASHES. TAKEN THE CAR IN TWICE ALREADY TO FIX IT. WENT ON AGAIN LAST WEEK. NOW I AM OUT OF WARRANTY.... HOPE THEY WILL FIX IT AGAIN SINCE IT IS AN ONGOING PROBLEM. IT IS SCARY TO DRIVE THE CAR IF YOU THINK THE AIR BAG MAY GO OFF AT ANY TIME ! TOYOTA NEEDS TO TELL THE DEALERSHIP HOW TO FIX THIS PROBLEM! ISN'T REPLACING THE "PART" TWO TIMES ENOUGH ALREADY?? MY CAR HAS 80K MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399887May 10, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WHEN THE SRS AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FRONT PASSENGER SEAT WAS REPLACED TO CORRECT THE DEFECT. THE FAILURE PERSISTED AFTER THE REPLACEMENT OF THE SEAT. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY INFORMED THAT THE ENTIRE SRS AIR BAG SYSTEM WOULD NEED TO BE REWIRED. ALSO, THE TECHNICIAN ADVISED THAT THE ENTIRE AIR BAGS IN THE VEHICLE WERE INOPERABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE FAILURE WAS APPROXIMATELY 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399918May 10, 2011
LATCHES/LOCKS/LINKAGES
MY COMPLAINT BEGAN AT 110,000 MILES. I BEGAN CALLING TOYOTA IN 2008 WHEN MY PASSENGER SIDE AUTOMATIC DOOR CAUGHT MY DAUGHTERS ARM AND THE SAFETY FEATURE DID NOT REOPEN THE DOOR. ABOUT TWO MONTHS LATER, I DROPPED MY DAUGHTER OFF TO SCHOOL THE PRINCIPAL WAS COMING TOWARD THE DOOR AND THE CABLE SNAPPED! I HAVE CALLED EVERY TOYOTA COMPANY I CAN ONLY TO BE TOLD IT WOULD COST $3,000 AND "ITS NORMAL WEAR AND TEAR" REALLY? THE CABLE WAS RUSTED BECAUSE THE CABLE IS ON THE OUTSIDE OF THE VEHICLE. THE DOOR WOULD NOT SHUT AT ALL, AND COULD NOT BE PUT INTO MANUAL BECAUSE OF THE CABLE. I HAVE TAKEN TO ANOTHERMECHANIC AS TOYOTA HAS NO REGARD FOR HUMAN LIFE, WHEN SOMEONE DIES, THEY WILL FIX IT. I HAVE 6 COMPLAINTS ON FILE AND NOONE WILL HELP ME UNLESS I PAY $3,000 TO FIX A CABLE THAT WAS DEFECTIVE. THE CAR WAS BARELY 4 YEARS OLD. I GOT IT SHUT, AND WITH NO JOB AND BUDGET RESTRAINTS, IT IS NOT FIXED YET. TODAY-5/10/11 THE PASSENGER MANUAL DOOR LOCKING MECHANISM BROKE AND NOW THIS DOOR WILL NOT OPEN. I HAVE CALLED 15 PEOPLE FROM TOYOTA, AND ALL THEY CAN TELL ME IS SORRY. IT IS NORMAL WEAR AND TEAR OF THE VEHICLE. MY CHILDREN ARE TRAPPED IN THE VEHICLE, HAVE TO CLIMB OVER THE SEATS- THIS IS A DEFECT. I HAVE GOOGLED THE PROBLEM AND THOUSANDS HAVE THIS ISSUE.I CONTACTED ANOTHER MAN FROM TOYOTA AND HE DIRECTED ME TO YOUR SITE. I WAS TOLD" NO ONE HAD DIED FROM IT, SO ITS NOT A SAFETY ISSUE." I WILL NEVER PURCHASE A TOYOTA AGAIN! SOMEONE NEEDS TO DO SOMETHING ABOUT THIS BEFORE SOMEONE IS KILLED BECAUSE THE DOORS WON'T STAY LOCKED, OR SHUT AND IF THE LOCK BREAKS, THE KIDS ARE TRAPPED INSIDE THE CAR. I AM NOT GOING TO STOP, I WILL CALL MY STATE REPS, CONGRESSMEN, NEWS ATTORNEY GENERAL UNTIL SOMEONE REALIZES THIS IS A HUGE ISSUE. INVESTIGATE THIS ISSUE AND YOU WILL SEE HOW MANY THIS IS HAPPENING TOO. PLEASE BEFORE A LIFE IS LOST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399598May 9, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING 3 MPH IN REVERSE. THE BRAKES WERE ENGAGED AND DEPRESSED INTO THE FLOORBOARD ABNORMALLY AND THE VEHICLE DID NOT RESPOND. THE CONTACT WAS UNABLE TO STOP THE VEHICLE AND WAS INVOLVED IN A CRASH. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE MANUFACTURER SENT AN INVESTIGATOR TO INSPECT THE VEHICLE FOR THE FAILURE, HOWEVER, THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE CURRENT MILEAGE WAS 3,500 AND THE FAILURE MILEAGE WAS 850.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10399611May 9, 2011
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
TL*THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THE PASSENGER SIDE SLIDING DOOR WOULD INVOLUNTARILY CLOSE WHEN A PASSENGER WAS ENTERING THE VEHICLE. IN ORDER TO PREVENT THE DOOR FROM CLOSING, THE CONTACT HAD TO HOLD IT OPEN MANUALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THE DOOR HINGE MAY HAVE FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WERE 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399635May 9, 2011
STRUCTURE:BODY
TL*THE CONTACT OWNS A 2006 TOYOTA SIENNA. THE CONTACT STATED THE VEHICLE WAS PARKED AND WHEN THE REAR LIFTGATE EXTERIOR DOOR HANDLE WAS ENGAGED THE AUTOMATIC DOOR ABRUPTLY CLOSED ON THE HAND OF A PASSENGER, CAUSING MINOR INJURIES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE AUTOMATIC DOOR WAS REPROGRAMMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS APPROXIMATELY 98,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10399488May 8, 2011
AIR BAGS, ELECTRICAL SYSTEM
2006 TOYOTA SIENNA (APPROX. 89,000 MILES) SUDDENLY HAD FLASHING AIRBAG LIGHT COME ON APRIL 25, 2011. VEHICLE IS SINGLE OWNER, PERSONAL USE. NEVER INVOLVED IN ANY ACCIDENTS. TOOK TO DEALER, WAS TOLD THAT AIR BAG HARNESS AND FRONT AIRBAG WIRING WAS BAD, ENTIRE SYSTEM WOULD NEED REPLACED FOR ABOUT $2,400. SPOKE WITH TOYOTA CORPORATE OFFICE, THEY OFFERED TO BY FOR 50% OF REPAIR. HAD SERVICE MANAGER AT DEALERSHIP CONTACT DISTRICT SERVICE PARTS MANAGER TO APPEAL FOR ADDITIONAL FUNDING FROM TOYOTA, AGAIN WAS TOLD THAT ONLY 50% OF COST WOULD BE COVERED BY TOYOTA. THIS ISSUE IS RELATED TO FAULTY WIRING/PARTS AND NOT TO MILEAGE, WHICH IS WHAT I AM REPEATEDLY TOLD IS THE REASON THE REPAIR IS NOT COVERED (OUT OF 5 YEAR/60,000 MILE WARRANTY WINDOW). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400228May 7, 2011
UNKNOWN OR OTHER
POWER SLIDING DOOR FAILS TO CLOSE COMPLETELY DUE TO FRAYED CABLE. REPAIR REQUIRES COMPLETE REPLACEMENT OF CABLES, HINGE, AND MOTOR BY TOYOTA, WHICH WILL COST $1700. MANY SIENNAS HAVE THIS PROBLEM. TOYOTA SHOW REPAIR THESE AS A RECALL, BUT REFUSED TO DO SO ON MY VAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399303May 6, 2011
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2011 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 10 MPH AND COMING TO A STOP, THE CONTACT HEARD A LOUD BANGING NOISE IN THE REAR OF THE VEHICLE. THE CONTACT STATED THE FAILURE OCCURRED AT DIFFERENT SPEEDS AND MORE FREQUENTLY WHEN DRIVING ON THE HIGHWAY. WHILE DRIVING AT HIGHWAY SPEEDS THE VEHICLE BEGAN TO SHAKE VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS WERE UNABLE TO DETERMINE THE FAILURE. THE TECHNICIANS SUGGESTED THE REAR BRAKES, ROTORS, AND CALIPERS BE REPLACED. AFTER THE REPAIRS WERE PERFORMED THE REAR PASSENGER SIDE TIRE LOCKED TWICE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIANS STATED THE VEHICLE SHOWED EXTENSIVE WEAR AND OVER HEATING OF THE PARKING BRAKE DUE TO DRIVING WHILE THE PARKING BRAKE WAS ENGAGED. THE CONTACT STATED THE PARKING BRAKE WAS NOT ENGAGED WHILE DRIVING AND THE OVERHEATING ONLY OCCURRED TO THE REAR PASSENGER SIDE BRAKES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399304May 6, 2011
SUSPENSION:REAR
TL*THE CONTACT OWNS A 2007 TOYOTA SIENNA. WHILE HAVING THE REAR TIRES REPLACED BY AN AUTHORIZED DEALER THE CONTACT WAS INFORMED THE REAR AXLE WAS OUT OF ALIGNMENT, CAUSING THE REAR TIRES TO WEAR EXCESSIVELY. THE REAR AXLE WAS NOT REPAIRED BUT THE TIRES WERE REPLACED. THE REAR TIRES HAVE SINCE BEEN REPLACED THREE TIMES DUE TO EXCESSIVE TREAD WEAR. THE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 41,000. UPDATED 06/30/11*LJ UPDATED 2/29/12 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399324May 6, 2011
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT STATED WHILE DRIVING, THE RPMS INCREASED AND THE VEHICLE LUNGED FORWARD. THE FAILURE WAS INTERMITTENT; HOWEVER, IN MAY 2011, THE CONTACT APPLIED THE BRAKES BUT THE VEHICLE SUDDENLY ACCELERATED. SHE SHIFTED INTO NEUTRAL AND TURNED THE VEHICLE OFF IN ORDER TO STOP THE VEHICLE. THE SAME FAILURE OCCURRED 45 MINUTES LATER. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER BUT THE DEALER COULD NOT FIND ANYTHING WRONG. THE CONTACT CALLED THE MANUFACTURER REGARDING THE FAILURE; HOWEVER, THEY OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 45,000. THE FAILURE MILEAGE WAS 16.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398883May 4, 2011
STRUCTURE
REAR SLIDING DOOR POWER CABLE ON 2004 TOYOTA SIENNA BROKE. CAUSING DOOR TO BE STUCK IN OPEN POSITION. TOYOTA HAS KNOWN OF DEFECT AND ISSUED A TSB (EL004-04) IN APRIL OF 2004, BUT DID NOT REPAIR PREVIOUSLY MANUFACTURED MINIVANS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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