Toyota Sienna Complaints

9,048 consumer complaints on file.

#10532681July 30, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2013 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE DRIVER FAILED TO STOP AT A RED LIGHT AND CRASHED HEAD ON INTO ANOTHER VEHICLE AND THEN A LIGHT POLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THE DRIVER SUSTAINED A BROKEN NOSE, RIBS AND A CRACKED PELVIS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 815.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10532399July 29, 2013
STRUCTURE:BODY:DOOR
THE POWER SLIDING DOOR ON THE PASSENGER SIDE WILL NO LONGER FUNCTION WHEN THE HANDLES ARE PULLED OR WHEN THE BUTTONS ARE PUSHED. IT LURCHES BUT NEVER MOVES. IT MUST BE DEACTIVATED AND USED MANUALLY. WE WERE QUOTED A PRICE OF $1000 TO REPAIR IT AND TOLD THIS WAS VERY COMMON IN THE 2004-2007 TOYOTA SIENNA MODELS. THERE SHOULD BE A RECALL TO HAVE THIS SERVICE PERFORMED FREE OF CHARGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532471July 29, 2013
AIR BAGS
THE AIRBAG WARNING LIGHT KEEPS COMING ON INTERMITTENTLY EVEN THOUGH THIS VEHICLE HAS NEVER BEEN IN A CRASH. THE DEALERSHIP TELLS ME THE AIR BAGS WILL NOT DEPLOY IF THE WARNING LIGHT IS ON, BUT THAT THE CONNECTOR BELOW THE SEATS IS LIKELY THE CULPRIT. TOYOTA SHOULD ISSUE A RECALL AND PROVIDE A SOLUTION TO THIS SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532008July 26, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DOOR HINGE FRACTURED FROM THE WELD. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR DIAGNOSTIC TESTING AND WAS ADVISED THAT THE DOOR HINGE NEEDED TO BE REPLACED. THE CONTACT DID NOT HAVE THE DOOR HINGE REPLACED. THE FAILURE MILEAGE WAS 130,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531771July 25, 2013
STEERING
DURING THE 65K SERVICE AT I WAS TOLD THAT THE POWER STEERING FLUID IS LEAKING THIS REQUIRE REPLACEMENT OF STEERING GEAR AND REPLACING THE TIE ROD END EACH SIDE. THE COST WILL BE AROUND $1225.00. THE MECHANIC TOLD ME THAT THIS IS A COMMON PROBLEM. I BELIEVE THE QUALITY OF TOYOTA VEHICLE IS GETTING DECREASED COMPARE TO SOME EARLIER MODELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531559July 24, 2013
ENGINE
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE VEHICLE STALLED WITHOUT WARNING. THERE WAS NO BRAKING POWER AND AS THE CONTACT ATTEMPTED TO GUIDE THE VEHICLE OFF THE ROADWAY, HE CRASHED INTO A CURB. THE HORN THEN BEGAN TO SOUND AS SMOKE FILLED THE INTERIOR CABIN. THE SIX OCCUPANTS OF THE VEHICLE BECAME TRAPPED INSIDE AND WERE ABLE TO CLIMB OUT OF A PARTIALLY OPENED WINDOW AS THE VEHICLE BECAME ENGULFED IN FLAMES WITHIN MINUTES. THE VEHICLE WAS DESTROYED, THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE OR THE FIRE. THE FAILURE AND CURRENT MILEAGE WAS 23,000.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10531611July 24, 2013
STRUCTURE:BODY, ENGINE AND ENGINE COOLING
2009 TOYOTA SIENNA MINIVAN DEVELOPED CORRODED REAR AIR-CONDITIONING LINES AFTER ONLY 4 YEARS. CORROSION CAUSED COMPLETE LOSS OF A/C COOLANT. IT COST ME $118 TO HAVE THE A/C SYSTEM TESTED ONLY TO FIND OUT THAT IT WILL COST ME ANOTHER $1578 TO REPAIR THE PROBLEM...AND THERE'S NO GUARANTEE THAT THIS WON'T HAPPEN AGAIN IN ANOTHER 4 YEARS. DEALERSHIP WON'T HELP. TOYOTA CORPORATE WON'T HELP. IT IS A SCAM THAT THEY USE UNTREATED ALUMINUM A/C LINES THAT THEY ADMIT ARE PRONE TO CORROSION IN NORTHERN CLIMATES WHERE SALT IS USED ON THE ROADS. EASY FIX: PAINT THE A/C LINES! TOYOTA WON'T OFFER ANY HELP WHATSOEVER! I HAVE FOUND AN EMOTIONAL STATE BEYOND RAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531664July 24, 2013
POWER TRAIN
WHILE DRIVING ON INTER-STATE I-10 WEST BOUND CLOSE TO 183 MARKER, AT 65 MPH, THE RPM SHOT TO 7000 AND CAR STARTED TO SLOW DOWN. THE CAR STOPPED WITH TRANSMISSION FAILURE. IT WAS 2200 HOURS WITH MY FAMILY OF 4 KIDS AND WIFE ON BOARD. TO REPLACE THE TRANSMISSION (USED ONE 90000 MILES) TOYOTA LEGACY CHARGED ME 3500$. ITS A LOT OF MONEY. ADDITIONALLY, YOU CANNOT TRUST TOYOTA BRAND FOR SUCH POOR WORKMANSHIP WHERE POWER TRAIN IS PRONE TO FAILURES ON 5 YEARS OLD VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526063July 22, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT THE FRONT PASSENGER'S SIDE DOOR CAUGHT ON FIRE. THE FIRE SPREAD TO THE FUEL TANK AND FLAMES QUICKLY ENGULFED THE VEHICLE. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT INSPECTED. IN ADDITION, THE CONTACT STATED THAT THE SECURITY SYSTEM WOULD SPORADICALLY SOUND PRIOR TO THE FIRE INCIDENT. THE VEHICLE WAS NOT INSPECTED TOO DETERMINE THE CAUSE OF THE FIRE. THE FAILURE AND THE CURRENT MILEAGE WAS 24,000. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10526181July 22, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR COULD NOT BE UNLOCKED MANUALLY OR WHEN USING THE KEY FOB. THE PASSENGER'S SIDE AUTOMATIC SLIDING DOOR WOULD ONLY OPERATE INTERMITTENTLY. THE LIFT GATE WOULD SPORADICALLY OPEN WHILE THE VEHICLE WAS IN MOTION AND WOULD NOT LATCH WHEN CLOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 111,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526002July 21, 2013
SEAT BELTS
THE DRIVER-SIDE SEATBELT GOT STUCK AFTER BEING FULLY RETRACTED. AT THE TOP OF THE BELT, WHERE IT RETRACTS, THERE WAS A FOLD IN THE BELT AND IT GOT WEDGED INTO THE CURVE OF THE U-SHAPED HOUSING OF THE BELT. *TR I HAVE TRIED PULLING ON IT, MOVING THE ADJUSTABLE TRACK, USING PLIERS AND SCREWDRIVERS TO GET THE BELT TO UN-CINCH. I STILL HAVE NOT BEEN ABLE TO GET IT LOOSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525895July 20, 2013
EXTERIOR LIGHTING
CONDENSATION HAD BEEN BUILDING FOR A FEW MONTHS IN THE RIGHT PASSENGER SIDE HID HEADLIGHT, BUT HEADLIGHT WAS STILL OPERATIONAL. THE LOW BEAM HEADLIGHT FAILED IN FEBRUARY AND THE DEALER QUOTED US A PRICE OF $900. FOR THE PARTS ALONE. WHILE DOING RESEARCH ONLINE FOR LESS EXPENSIVE REPAIR OPTIONS, I NOTED MANY COMPLAINTS ABOUT THIS SPECIFIC PROBLEM WITH THIS MODEL YEAR. THIS IS NOT THE ONLY EXPENSIVE DESIGN FLAW WE HAVE ENCOUNTERED WITH THIS VEHICLE (RUN-FLAT TIRES AND NO SPARE). I BELIEVE TOYOTA NEEDS TO STAND BY ITS CUSTOMERS AND OFFER THEM A REASONABLY PRICED SOLUTION FOR THESE SAFETY ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525727July 19, 2013
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
MY SIENNA HAS A PROBLEM WITH THE REAR SLIDING DOOR- AN ISSUE THAT TOYOTA IS AWARE OF ALREADY FROM ITS OTHER CUSTOMERS WHO OWN A SIENNA AS FAR BACK AS 2004. WHEN I RECEIVED AN ALERT NOTICE FROM TOYOTA CONCERNING THIS ISSUE AND ALSO THE ALERT FOR THE CORROSION OF THE SPARE TIRE CARRIER CABLE BACK IN AUGUST 2012, I TOOK MY SIENNA INTO MY TOYOTA DEALER, ON AUG. 24, 2012, TO HAVE BOTH ISSUES FIXED . HOWEVER, I WAS TOLD THAT MY TOYOTA EXTENDED WARRANTY, WHICH I PURCHASED FOR ANY ELECTRICAL ISSUES THAT I MAY ENCOUNTER, DID NOT COVER THE SLIDING DOOR SENSOR, WHICH I CONSIDER IS AN ELECTRICAL PROBLEM BY THE MANUFACTURER, AND THERE WAS NO OFFICIAL PRODUCT RECALL FOR THE SLIDING DOOR PROBLEM WHICH OBLIGATED THEM TO REPAIR IT. MY PROBLEM WITH THE SLIDING DOOR IS VERY RANDOM, AND HAS NO PATTERN OF WHEN (NO WEATHER CONNECTION) OR WHY IT OCCURS. THE SLIDING DOORS ON MY SIENNA HAVE INTERMITTENTLY CLOSED ON BOTH MY HUSBAND AND ME ON VARIOUS OCCASIONS, SINCE OUR PURCHASE IN AUGUST 2009 (FIRST OCCURRENCE WAS AROUND APRIL 2010), ALSO WHILE TRYING TO BUCKLE MY CHILDREN INTO THEIR SEATS OR JUST OPENING THE DOOR WITH THE REMOTE CONTROL OR MANUALLY, AND AS A RESULT, HAVE EXPERIENCE MINOR BRUISES TO OUR SHOULDERS. THE DOOR IS NOT SUPPOSE TO OPEN WHEN THERE IS A PHYSICAL BODY IN THE DOOR'S PATH, BUT MY DOORS DO RANDOMLY, AGAIN A MAJOR SAFETY HAZARD WITH KIDS MOVING IN AND OUT OF THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10525762July 19, 2013
SEATS
TL* THE CONTACT OWNS 2001 TOYOTA SIENNA. THE CONTACT STATED THAT THE FRONT PASSENGER'S SEAT INDEPENDENTLY MOVED BACK AND FORTH. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THE FRONT PASSENGER'S BACK REST BOLT WAS FRACTURED AND SEPARATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 115,699.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525764July 19, 2013
WHEELS, TIRES
RUN-FLAT TIRE WENT FLAT WITHOUT THE WARNING LIGHT ACTIVATION. WHEN IT ACTIVATED, THERE WAS ALREADY A HOLE IN THE TIRE FROM RUNNING IT FLAT. THE SECOND TIME THIS HAPPENED, WHICH WAS ONE WEEK LATER, THERE WAS A HOLE BEFORE THE LIGHT CAME ON. THE TIRE PRESSURE IS CHECKED REGULARLY ON THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525805July 19, 2013
STRUCTURE:BODY
THE WELD HOLDING THE DRIVER'S SIDE FRONT DOOR CHECK FAILED CAUSING THE DOOR TO SWING OUT OF CONTROL. NO OTHER DAMAGE WAS CAUSED, BUT THIS CREATES A POTENTIALLY DANGEROUS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525286July 17, 2013
SERVICE BRAKES
TRACTION CONTROL UNEXPECTEDLY ENGAGED WHILE I WAS DRIVING ON THE CURVY HWY 17 FROM SANTA CRUZ TO SAN JOSE, CALIFORNIA ON JULY 04, 2012. THE TRACTION CONTROL LIGHT CAME ON WITH SOUND "BIP, BIP. BIP.... I LOST CONTROL OF THE CAR IN A VERY SHORT MOMENT AND CARS ADJACENT TO ME VEERED AWAY TO AVOID ME. I ALMOST CAUSED AN ACCIDENT. I HAD BOTH TOYOTA DEALERSHIP AND QUALIFIED AUTO SHOP TEST MY VAN, REPLACED A FAULT SENSOR (RECEMENDED BY TOYOTA DEALER) BUT THE SAME PROBLEM REMAINS. I HAD TOYOTA DEALERSHIP AND PRIVATE QUALIED AUTO TECHNICIAN TEST THE VAN AGAIN AND THEY COULD NOT REPEAT THE SAME PROBLEM, AND DETERMINED THAT THERE WAS NOTHING WRONG WITH IT. DURING THE PAST 12 MONTHS I EXPERIENCED TRACTION CONTROL PROBLEM AROUND 10 TIMES, THE LAST 2 TIMES WERE IN JULY 2013. THE PROBLEM HAPPENS ONLY ON CURVY ROADS, AT ANY SPEED, AND IN A VERY SHORT MOMENT, AROUND 1-5 SECONDS BEFORE THE TRACTION CONTROL LIGHT AND SOUND GO OFF. THIS IS A VERY SERIOUS SAFETY PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525111July 16, 2013
STRUCTURE:BODY, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THERE WAS A LOUD POPPING NOISE WHEN OPENING AND CLOSING THE FRONT DRIVER'S SIDE DOOR AND THE FRONT DRIVER'S SIDE WINDOW ONLY OPENED HALF WAY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524979July 15, 2013
AIR BAGS
SRS LIGHT IS FLASHING INDICATING PROBLEM WITH AIRBAGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525005July 15, 2013
STRUCTURE:BODY
THE REAR SLIDING DOOR LATCHES FAIL. THE DOOR WILL NOT STAY CLOSED DUE TO LATCH/LOCKING MECHANISM FAILURE. I HAD A DOG IN THE BACK SEAT WHEN DOOR LATCH FAILED...LUCKILY THE DOG DID NOT FALL OUT. IF A PERSON HAD AN UNSECURED CHILD IN A REAR SEAT THEY COULD VERY EASILY FALL OUT! THIS HAS HAPPENED NUMEROUS TIMES BUT THE DEALER TOLD ME THE LOCK WAS NOT LUBRICATED WHICH WAS AN OUTRIGHT LIE BECAUSE TOYOTA HAS A SERVICE BULLETIN ON IT SINCE OCTOBER 2010. TOYOTA HAS REFUSED TO REPAIR MINE AT THEIR EXPENSE BECAUSE MY MILEAGE IS OVER 120,000 NOW...THEIR DEALER LIED TO ME REGARDING THE PROBLEM AT 56,000 WHICH WAS WHEN I FIRST REPORTED IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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