Toyota Sienna Complaints

9,048 consumer complaints on file.

#10522866July 2, 2013
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
PASSENGER SIDE POWER SLIDING DOOR CABLE BROKE MAKING THE DOOR INOPERABLE. THE VAN CANNOT BE EXITED ON THE PASSENGER SIDE. REPAIR INVOLVES MOTOR AND CABLE REPLACEMENT COSTING $1720. TOYOTA EXTENDED THE WARRANTY TO 9 YEARS FROM PURCHASE AND 120,000 MILES THEREBY ACKNOWLEDGING THEIR ISSUE TO A FAULTY PART. THEY WOULDN'T REPLACE IT UNTIL IT FAILED. THE CAR WAS GARAGED ITS ENTIRE 9 YEARS AND THEREFORE IT TOOK 127,550 MILES TO FAIL. EVEN THOUGH I AM WITHIN THE 9 YEARS OF PURCHASE BY 4 WEEKS, TOYOTA WON'T HONOR THE WARRANTY EXTENSION DUE TO BEING BEYOND 120,000 MILES. I WILL HAVE TO PAY THIS HIGH COST TO REPLACE A DOOR MOTOR OUT OF MY OWN POCKET. I WILL NEVER BUY A TOYOTA AGAIN. THIS CABLE SHOULD NEVER FAIL AND IS A FAULTY PRODUCT WHICH THEY HAVE ACKNOWLEDGED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522902July 2, 2013
ENGINE
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE. THE CONTACT NOTICED THERE WAS A TRAIL OF OIL BEHIND THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC, WHO STATED THAT THERE WAS A CRACK IN THE OIL SENSOR TUBE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522937July 2, 2013
STRUCTURE:BODY
THE DOOR CHECK ON THE DRIVER SIDE FAILED. TOYOTA (LOCAL DEALER AND HEADQUARTERS) DENIED IT WAS THE DOOR CHECK (A KNOWN MANUFACTURING DEFECT) AND GAVE ME AN ESTIMATE OF OVER $1500 TO REPAIR THE DEFECT. I TOOK THE VEHICLE TO A REPUTABLE BODY SHOP TO LOOK AT THE DOOR AND THEY CONFIRMED THE DAMAGE WAS CAUSED BY A FAULTY DOOR CHECK. THE BODY SHOP DID REPAIR THE DEFECT, WHICH AS I UNDERSTAND IT, IF NOT REPAIRED CAN ALLOW THE DOOR TO SWING FREELY. TOYOTA DID NOT CORRECT OR ACKNOWLEDGE THE FAULTY DOOR CHECK ON THIS 2005 AWD SIENNA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522581July 1, 2013
STRUCTURE:BODY:DOOR
POWER SLIDING DOOR CABLE BROKE. RESEARCH INTO THIS PROBLEM SHOWS THAT IT CAN CAUSE DOOR TO JAM IN THE OPEN POSITION. PROBLEM WAS FREQUENT ENOUGH THAT TOYOTA COVERS THE REPAIR FOR VEHICLES MANUFACTURED 2004-2007. THE PROBLEM PERSISTS IN THE YEARS MANUFACTURED AFTER THIS, AS MINE IS A 2008, BUT THE $1200.00 REPAIR IS NOT COVERED BY TOYOTA CSP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522613July 1, 2013
STRUCTURE:BODY:HATCHBACK/LIFTGATE
THE HATCHBACK OF THE TOYOTA SIENNA WAS BROKEN. IT COULD BE OPENED BUT DID NOT STAY UP. I HAD TO HOLD IT UP AND WHEN I LET GO OF IT, THE DOOR SLAMMED DOWN QUICKLY AND COULD HAVE HURT ME IF I DIDN'T MOVE. I HAD IT FIXED ON JUNE 28TH BECAUSE IT WAS UNSAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522660July 1, 2013
AIR BAGS
THE AIRBAG INDICATOR LIGHT COMES ON AND FLASHES. THIS IS A KNOWN PROBLEM WITH TOYOTA YET THEY CHOOSE NOT TO ISSUE A RECALL. COST TO FIX IT MAY EXCEED $1,500-$2,000. AS THIS IS A SAFETY ISSUE, A RECALL SHOULD BE ISSUED. TOYOTA SERVICE BULLETIN ID: T-SB-1062-10. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522415June 29, 2013
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
EVER SINCE NOVMBER, 2008, MY 2002 TOYOTA SIENNA PASSENGER SIDE POWER DOOR, HAS INTERMITTENTLY FAILED TO OPEN EITHER BY ACTIVATING THE BUTTON ON THE INSIDE OF THE DOOR COLUMN, BY PULLING THE DOOR HANDLE OUTSIDE, OR THE INSTRUMENT PANEL DOOR BUTTON, OR WORSE, AFTER OPENING, WILL NOT CLOSE. THE DEALER HAD TO REINITIALIZE THE ECU IN NOVEMBER, 2008, AND HAVE HAD INTERMITTENT PROBLEMS SINCE. NOW, SINCE AT LEAST DECEMBER, 2012, THE SLIDING DOOR WILL NOT OPEN AT ALL BY ANY OF THE 3 METHODS AND CANNOT BE REINITIALIZED. ALSO, AT TIMES THE MANUAL DRIVERS SIDE PASSENGER DOOR, IN THE PAST ~ 1 1/2 YEARS WILL NOT OPEN EITHER FROM INSIDE DOOR BUTTON RELEASE OR OUTSIDE DOOR HANDLE AND PASSENGERS HAVE TO CLIMB OVER FROM THE FRONT SEATS TO ENTER OR CLIMB OVER THE FRONT SEAT & CONSOLE TO EXIT THE VEHICLE. I HAVE BEEN ADVISED BY MY LOCAL TOYOTA DEALER THAT I NEED TO "START WITH THE REPLACEMENT OF THE ECU," A PART COSTING $730.00 AND ABOUT $1000 WITH INSTILLATION. I HAVE READ OTHER HORROR STORIES THAT REPLACING THE ECU ISN'T NECESSARILY THE ANSWER AND MANY DON'T KNOW WHAT THE ANSWER IS. HAVE THERE BEEN ANY AUTO RECALLS ON THESE POWER DOOR MECHANISMS YET? I SEE A LARGE VOLUME OF THE EXACT SAME COMPLAINTS ON THE INTERNET FOR THESE SIENNA AS WELL AS WITHIN THE NHTSA DATABASE. IN THE EVENT OF AN EMERGENCY EVACUATION OF THE VEHICLES' PASSENGERS, AS IT STANDS, A CATASTROPHE IS WAITING TO HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522430June 29, 2013
ENGINE
DURING THE TIMING BELT AND WATER PUMP REPLACEMENT, TOYOTA TECHNICIAN FOUND RADIATOR HAD A SMALL LEAK AND SUGGESTED TO CALL TOYOTA COMPANY . TOYOTA REPRESENTATIVE FROM COMPANY INFORMED THE RADIATORS HAD PROBLEMS FOR 2005 SIENNA BUT THEY WILL NOT BE ABLE TO FIX IT BECAUSE MILEAGE IS MORE THAN 75000 OR VEHICLE IS MORE THAN 7 YEARS OLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522290June 28, 2013
VEHICLE SPEED CONTROL
DRIVER HAD FOOT ON BRAKE TO COMPLETE PARKING IN DRIVEWAY WHEN CAR HAD SUDDEN SURGE OF ACCELERATION AND 'JUMPED' INTO A WHEELBARROW AND A PILE OF DIRT BEYOND AND THE VEHICLE CAME TO A STOP. DEALER CHECKED CAR AND SAID THERE WAS NOTHING WRONG WITH IT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10522119June 27, 2013
AIR BAGS
ALL OF A SUDDEN, THE AIR BAGS (SRS) LIGHT CAME ON AND KEPT BLINKING. IT STAYS BLINKING WHENEVER THE CAR IS STARTED. I CHECKED THE MANUAL AND AM SURE IT IS THE SRS LIGHT (NOT FOR THE SEAT BELT). THE CAR WAS PURCHASED IN DEC 2006, AND I HAVE NOT HAD AIR BAGS ISSUE BEFORE. REALLY CONCERNED ABOUT THE SAFETY OF THIS CAR GIVEN THE SHORT PERIOD OF TIME THAT I OWN IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521992June 26, 2013
AIR BAGS
MY SIENNA HAD A AIR BAG CODE B0111 AND FLASHING ALL THE TIME. IT MIGHT TAKE OVER 3,000 DOLLARS TO FIX THAT PROBLEM. PLUS, MY FAMILY IS NOT SAFE IN MY SIENNA. I DO NOT KNOW WHAT TO DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521752June 25, 2013
STRUCTURE:BODY
POWER REAR LIFTGATE STRUTS HAVE FAILED. THEY WERE ORIGINALLY REPLACED UNDER THE 2008 RECALL (THEY WEREN'T DEFECTIVE AT THE TIME); HOWEVER THEY HAVE NOW FAILED. THE DOOR CLOSES HARD ON YOU IF YOU ARE NOT READY FOR IT AND IT'S NOT EASY TO PROP IT OPEN OR KEEP IT OPEN WITHOUT POTENTIALLY INJURING YOURSELF. THERE IS NO WAY TO DISENGAGE OR OTHERWISE PROP OPEN THE DOOR MANUALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521754June 25, 2013
STRUCTURE:BODY, SEATS
THE THIRD ROW POWER SEATS ARE DEFECTIVE. THEY WILL NOT LOCK INTO PLACE AND ARE UNUSABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521629June 25, 2013
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH THE GLASS IN THE SUNROOF EXPLODED WITH A LOUD BANG. IN ADDITION, GLASS FRAGMENTS FELL INTO THE SUNROOF AREA BUT DID NOT ENTER THE INTERIOR OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521542June 24, 2013
AIR BAGS
UPON STARTING UP THE VEHICLE THE DRIVERS SIDE AIRBAG INDICATOR BEGAN BLINKING INSTESD OF GOING OUT. CALLED DEALERSHIP WHO SAID IT WOULD BE $60-$115 JUST TO LOOK AT IT AND HE COULDN'T IMAGINE WHAT IT WAS. AFTER LOOKING ONLINE AND SEEING THE HIGH COST OF REPAIR AND THE NUMBER OF COMPLAINTS I WILL BE TAKING TO AN INDEPENDANT MECHANIC TO GET HIS THOUGHTS. VEHICLE HAS NOT BEEN IN AN ACCIDENT SO I DO NOT FEEL AS IF THIS IS A COMPONENT THAT SHOULD GO BAD. AND IF IT DOES THE CONSUMER SHOULD NOT HAVE TO PAY FOR REPAIR AS THIS IS A SAFETY COMPONENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521566June 24, 2013
STRUCTURE
ACTUALLY HAPPENED LONG BEFORE 11/12 BUT FILING IT ALL TOGETHER - THIS MAY OR MAY NOT AFFECT THE AIRBAGS ON MY CAR. MY CAR HAS NEVER BEEN IN AN ACCIDENT WHERE THE AIRBAGS DEPLOYED, BUT THE ENTIRE DASHBOARD IS RIDDLED WITH CRACKS. THIS IS A COMMON PROBLEM IN THIS MAKE & MODEL & TOYOTA HAS NOT ADDRESSED IT. HAVE NO IDEA HOW I COULD DO A REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521567June 24, 2013
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, ENGINE AND ENGINE COOLING
THIS IS A COMPLAINT, NOT NECESSARILY A SAFETY ONE, BUT A COMPLAINT NONETHELESS. THE AIR CONDITIONING WENT OUT TWICE & HAD TO BE REPLACED TWO TIMES. VERY EXPENSIVE REPAIR. DISAPPOINTED IN MY TOYOTA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521563June 24, 2013
STEERING
STEERING FLUID LEAK ON PASSENGER SIDE EATING THROUGH RUBBER BOOT - REQUIRES REPLACEMENT OF RACK & PINION & SOME KIND OF RIGHT & LEFT FRONT BARS. THIS IS AN UNSAFE DEFECT IN THIS MODEL YEAR. APPARENTLY, OTHER 2004 SIENNA'S HAVE HAD THE SAME ISSUE. THIS IS A VERY EXPENSIVE REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521266June 23, 2013
STRUCTURE:BODY
BOTH SLIDING DOORS WILL NOT OPEN FROM THE INSIDE, THE CHILD SAFETY LOCK IS OFF AND STILL THEY WILL NOT OPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521275June 23, 2013
STRUCTURE:BODY:DOOR
THE LEFT DOOR OF THE TOYOTA SIENNA VAN STOPPED CLOSING PROPERLY A FEW YEARS AFTER WE BOUGHT IT. IT WILL NOT CLOSE ALL THE WAY AND WEARS DOWN THE BATTERY OF THE VAN. THE DOOR OPENS UNEXPECTEDLY FROM TIME TO TIME WHILE WE ARE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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