Toyota Sienna Complaints

9,048 consumer complaints on file.

#10555223December 8, 2013
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
REAR DOOR LATCH HANDLE BECAME HOT AND MELTED. USED DUCT TAPE TO COVER HANDLE. THE HANDLE STOPPED WORKING IN DECEMBER. THE DOOR WILL NOT UNLOCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555033December 6, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE SPARE TIRE BECAME DETACHED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE SPARE TIRE CARRIER ASSEMBLY WAS CORRODED AND CAUSING THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554624December 3, 2013
AIR BAGS
BRAND NEW 2006 TOYOTA SIENNA BROUGHT IN FOR FLASHING AIRBAG LIGHT. TOLD LOOSE CONNECTOR UNDER DRIVER'S SEAT. DEALERSHIP REST. LIGHT STARTED FLASHING AGAIN WHILE DEPLOYED OVERSEAS. UPON RETURN FROM OVERSEAS ASSIGNMENT, AIRBAG LIGHT STILL FLASHING, NOT UNDER WARRANTY ANYMORE AND REPAIR WOULD BE $3,000. TOLD AIRBAGS MAY NOT DEPLOY AND WILL FAIL STATE SAFETY INSPECTION. THIS IS A SAFETY ISSUE AND SIENNA'S NEED TO BE RECALLED TO CORRECT THIS MAJOR SAFETY ISSUE. THOUSANDS OF CONSUMERS HAVE SAME ISSUE ON SIENNA'S. IT IS NOT RIGHT THAT CONSUMERS HAVE TO PAY FOR A TOYOTA DESIGN ISSUE REPAIR THAT COULD RESULT IN DEATH OF FAMILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554282December 1, 2013
STRUCTURE:BODY:DOOR
THE PASSENGER SLIDING DOOR WILL NOT CLOSE WHEN THE BUTTONS ON REMOTE OR DASHBOARD IS PRESSED. THIS COULD LEAD TO A SCENARIO WHERE SOMEONE IS TRAPPED INSIDE THE VEHICLE AND CANNOT GET OUT. ESPECIALLY, LIKE A SMALL CHILD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554193November 30, 2013
STRUCTURE:BODY
THE SLIDING DOOR WAS OPENING (VIA KEYCHAIN BUTTON), BUT OPENED ONLY HALFWAY BEFORE SLAMMING SHUT VERY QUICKLY. IT WAS LIKE IT THOUGHT IT HIT SOMETHING IN BY THE BACK TIRE, BUT THERE WAS NOTHING THERE. MY DAUGHTER HAD STARTED GETTING INTO THE CAR, SO THE DOOR SLAMMED SHUT ON HER FINGER AND ACTUALLY LATCHED CLOSED WITH HER FINGER STUCK INSIDE. THE DOOR HASN'T WORKED SINCE. THIS "SAFETY FEATURE" BACKFIRED. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10554115November 29, 2013
ELECTRICAL SYSTEM, STRUCTURE
MY SISTER AND I HAD JUST RETURNED HOME FROM THE STORE AND I PRESSED THE BUTTON TO LIFT THE BACK DOOR TO GET OUR THINGS OUT. WE WERE IN THE MIDDLE OF GETTING OUR THINGS OUT WHEN THE DOOR STARTED CLOSING ON US. I GOT OUT AND MY SISTER GOT CAUGHT AND IT CAME DOWN ON HER BACK AND SCRATCHED HER UP PRETTY GOOD. EVER SINCE THEN JUST OUT OF THE BLUE IT WILL NOT STAY UP AND IT WILL CLOSE DOWN ON YOU. I THINK THIS IS A MAJOR SAFETY ISSUE ESPECIALLY SINCE I HAVE TWO LITTLE CHILDREN. IT COULD REALLY DO SOME HARM TO THEM. THE SLIDING DOORS STOP CLOSING IF SOMEONE IS IN THE WAY AND IT SHOULD BE THE SAME FOR THE BACK DOOR. I BOUGHT THIS VEHICLE BECAUSE IT IS SUPPOSED TO BE ONE OF THE TOP OF THE LINE FANS FOR SAFETY. SO FAR I AM NOT IMPRESSED. SOMEONE NEEDS TO RESOLVE THIS ISSUE! I AM SCARED TO EVEN OPEN UP THAT BACK DOOR BECAUSE OF THIS.....AND THAT IS NOT GOOD. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10554068November 28, 2013
SEAT BELTS
DRIVERS SEAT BELT IS FROZEN IN PLACE AT ALL THE WAY OUT, UNUSABLE , HAVE TO HAVE IT TOWED TO FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553806November 26, 2013
AIR BAGS
SRS WARNING LIGHT STAYS SOLID ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553919November 26, 2013
WHEELS, SUSPENSION
EXCESSIVE TIRE WEAR TO VEHICLE FRONT TIRES DETECTED AFTER 5,846 MILES. ALIGNMENT CHECKED BY DEALER. NEW FRONT TIRES WERE INSTALLED USING A 65,000 MILE RATED TIRE. AT 22,000 (16,000 MILES FROM TIME OF REPLACEMENT) EXCESSIVE WEAR (TO STEEL CORDS) NOTED TO NEW FRONT TIRES. MANUFACTURER CLAIMS THERE IS NO MECHANICAL/DESIGN DEFECT IN VEHICLE. EXCESSIVE AND PREMATURE TIRE WEAR IS CREATING POTENTIALLY UNSAFE DRIVING/OPERATING CONDITIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553677November 25, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 1 MPH, THE VEHICLE SUDDENLY ACCELERATED AND CAUSED THE CONTACT TO CRASH INTO A TREE WITHOUT WARNING. THE CONTACT STATED THAT THE BRAKES WERE DEPRESSED BUT FAILED TO STOP THE VEHICLE. ALSO, THE CONTACT MENTIONED THAT THE FAILURE RECURRED ON TWO OTHER OCCASIONS. THE CONTACT WAS NOT TAKEN TO A HOSPITAL AND THERE WERE NO INJURIES REPORTED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC BUT THERE WAS NO DIAGNOSTIC PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 146,000. THE VIN WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10553797November 25, 2013
SEATS
I JUST PURCHASED THIS CAR USED AN LOVE IT EXCEPT FOR ONE THING: THE HEAD REST PUSHES MY HEAD FORWARD WHEN SITTING UPRIGHT. I HAVE GOOD POSTURE AND SIT VERTICALLY AND THE HEADREST FORCES MY HEAD FORWARD, CAUSING NECK PAIN. RECLINING THE SEAT MAKES IT DIFFICULT TO REACH THE STEERING WHEEL. I'M A FEMALE WHO IS 5' 8" BUT WITH DISPROPORTIONATELY LONG LEGS AND A SHORT TORSO. I CANNOT MOVE THE SEAT TOO FAR FORWARD SINCE IT CRAMPS MY LEGS. AN ADJUSTABLE HEADREST ANGLE WOULD ALLOW ME TO HAVE THE HEADREST PROTECT ME FROM WHIPLASH IN AN ACCIDENT WITHOUT INDUCING DISCOMFORT EVERY TIME I DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553603November 24, 2013
WHEELS, TIRES
BOUGHT OUR 2011 SIENNA NEW OFF THE LOT BACK IN 2011 AND WE ARE NOW ON OUR 2ND SET OF NEW TIRES (3RD IN SOME CASES THAT 2 NEEDED REPLACING). A TOTAL OF 6 NEW TIRES WITH A VEHICLE THAT HAS ONLY 30,000 MILES ON IT IS RIDICULOUS. I HAVE CALLED TOYOTA ABOUT THIS ISSUE AND NOW OUR VAN SITS IN OUR DRIVEWAY LIKE A DEAD WEIGHT. WE HAD A TIRE BLOW OUT ON US ALREADY A FEW MONTHS AGO IN WHICH WE HAD TO REPLACE IT. THEY GO BALD VERY FAST AND ARE NO GOOD IN BAD WEATHER. I HAVE NEVER OWNED A VEHICLE IN WHICH I HAD TO REPLACE TIRES THIS OFTEN. IT ALMOST CAUSED US A WRECK WHEN THE TIRE BLEW OUT AND WE CANT KEEP UP WITH THE COSTS OF REPLACING THEM SINCE THEY ARE SO EXPENSIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553475November 22, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR FAILED TO CLOSE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MECHANIC STATED THAT THE ENTIRE DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553205November 21, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED WITH A CHIME. THE VEHICLE BEGAN TO BRAKE INDEPENDENTLY AND THEN VEERED OFF THE ROADWAY. THE FAILURE RECURRED FIVE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553223November 21, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE SITTING WITH THE VEHICLE AT A COMPLETE STOP, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT'S VEHICLE WAS PUSHED FORWARD AND THE CONTACT CRASHED INTO THE REAR OF THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE LEFT SHOULDER AND NECK. THE FRONT PASSENGER SUSTAINED INJURIES TO THE LEFT LEG AND WHIP LASH. A POLICE REPORT WAS FILED. THE VEHICLE WAS DEEMED AS DESTROYED AND TOWED TO A SALVAGE YARD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,700.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10553001November 19, 2013
STEERING
START HAVING PROBLEMS WITH THE CAR STEERING WHEEL, IT IS HARD TO MOVE WHILE MOVING AND IT DOESN'T GO BACK TO STRAIGHT POSITION BY ITSELF. HAVE TO MOVE THE STEERING BY FORCE TO GET IT TO THE RIGHT POSITION. THIS IS DANGEROUS AND CAN CAUSE AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552360November 18, 2013
STRUCTURE:BODY:DOOR
2006 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO DRIVERS SIDE DOOR ISSUES. *SMD THE CONSUMER STATED SEVERAL WEEKS AGO, THE DRIVER'S SIDE DOOR STARTED MAKING A POPPING NOISE WHEN IT WAS OPENED AND CLOSED. THE CONSUMER DID SOME RESEARCH, AND DISCOVERED THE ISSUE WAS DUE TO POOR ENGINEERING ON THE DOOR WELD, THAT COULD NOT STAND THE STRESS OF OPENING AND CLOSING. THE CONSUMER CALLED TOYOTA CUSTOMER CARE AND WAS REASSURED THEY WOULD BE ABLE HELP HIM. THEY INDICATED, THEY WERE AWARE OF THE ISSUE. AFTER SEVERAL PHONE CALLS AND DRIVING AROUND TO GET VARIOUS ESTIMATED, TOYOTA DECIDED THEY WERE NOT GOING TO ASSIST THE CONSUMER. THE PROBLEM HAS SINCE WORSENED AND NOW REQUIRES A COMPLETE DOOR REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552718November 18, 2013
STRUCTURE:BODY
WHEN OPERATING THE REAR LIFT GATE (TRUNK) ON THIS 2008 TOYOTA SIENNA MINIVAN, WE HAVE NOTICED THE LIFT GATE DOES NOT OPEN ALL THE WAY UP, CAUSING AN AVERAGE HEIGHT ADULTS TO BUMP THEIR HEADS ON THE LIFT GATE. BUT WORSE, THIS HAPPENS ON SEVERAL OCCASIONS, THE LIFT GATE COMES FALLING DOWN, HITTING AN ADULT ON THE HEAD, CAUSING A HEAD INJURY. WORSE YET, IF A CHILD HAPPENS TO BE STANDING UNDER THE LIFT GATE, THE HEAVY TRUNK CAN CAUSE A MAJOR INJURY OR DEATH! THIS IS HAPPENING ON A NUMBER OF OCCASIONS, AND SHOULD BE COVERED BY TOYOTA AS THIS IS NOT ACCEPTABLE FOR A FAMILY MINIVAN WITH LESS THAN 5 YEARS OLD. I WOULD LIKE TO SEE A SAFETY RECALL ISSUED ON THIS TYPE OF MALFUNCTION AND HAVE THIS REPAIRED OR REPLACED FREE OF CHARGE BY TOYOTA DEALERS. *TR
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10552787November 18, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V429000 (POWER TRAIN). THE DEALER AND MANUFACTURER WERE CONTACTED HOWEVER, THEY WERE UNABLE TO ADVISED THE CONTACT OF WHEN THE PART WOULD BECOME AVAILABLE FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CONSUMER STATED THE PROBLEM WAS THE SHIFT LOCK SOLENOID IN THE INTER LOCK SYSTEM. UPDATED 12/23/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552835November 18, 2013
STRUCTURE:BODY
THE PLATE ON THE DOOR THAT IS CONNECTED TO THE END OF THE STRUT THAT LIMITS HOW FAR THE DRIVER'S SIDE DOOR CAN BE OPENED IS SPOT WELDED TO THE DOOR FRAME. SEVERAL OF THOSE SPOT WELDS HAVE BROKEN AND VERY SHORTLY THE DOOR WILL BE ABLE TO SWING OPEN WITHOUT LIMIT. I AM TOLD THAT TOYOTA HAD AN EXTENDED WARRANTY FOR THIS ISSUE BY THAT IT EXPIRED IN 2012. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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