Toyota Sienna Complaints

9,048 consumer complaints on file.

#10552641November 17, 2013
WHEELS, TIRES
THIS IS FOR A SIENNA 2011 WITH AWD THAT I PURCHASED NEW IN OCT 2010. AT APPROXIMATELY 27,000 MILES, TOYOTA DEALER RECOMMENDS REPLACEMENT OF RUN FLAT TIRES WITH BRIDGESTONE TURANZA RUN FLATS. AT 45,000 MILES, SAME DEALER RECOMMENDS REPLACEMENT OF TIRES AGAIN. THEY NOW RECOMMEND A NON RUN FLAT TIRE. THIS WILL BE THIRD SET OF TIRES FOR THIS VEHICLE THAT IS 3 YRS OLD AND HAS BEEN SERVICED BY TOYOTA EVERY 5,000 MILES. THERE APPEARS TO BE A PROBLEM WITH EXCESSIVE WEAR OF RUN FLAT TIRES ON THIS VEHICLE. TOYOTA SHOULD BE HELD ACCOUNTABLE FOR THIS ISSUE AND REPLACE THESE TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552194November 14, 2013
WHEELS
THE VEHICLE HAS BEEN 'GRUMBLING' FOR THE PAST FEW MONTHS. FINALLY TOOK IT IN AND THEY ARE HAVING TO REPLACE THE FRONT WHEEL BEARINGS. I DON'T THINK THE BEARINGS SHOULD BE WEARING OUT IN JUST 100K MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552065November 13, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE CONTACT TOOK VEHICLE TO THE DEALER WHERE A DIAGNOSTIC TEST WAS PERFORMED AND THE DEALER STATED THAT A RUSTED CABLE CAUSED THE AIR BAG LIGHT TO ILLUMINATE. THE VEHICLE WAS REPAIRED BUT THE REPAIR DID NOT REMEDY THE DEFECT. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552078November 13, 2013
STRUCTURE:BODY
SLIDING DOORS FREEZE SHUT WHENEVER TEMPERATURE IS BELOW FREEZING. THE TOYOTA SERVICE DEPARTMENTS SOLUTION IS TO SPRAY THE DOOR WEATHER STRIPPING WITH SILICONE SPRAY WHICH DOES SOLVE THE PROBLEM BUT ONLY FOR A SHORT DURATION OF TIME (1 MONTH MAX) AND DOES NOT SOLVE THE PROBLEM AT COLDER TEMPERATURES (BELOW 20 DEGREES F) WHERE THE DOORS ALWAYS FREEZE SHUT. THIS ISSUE IS POTENTIALLY DANGEROUS BY TRAPPING THE PASSENGERS INSIDE WITH NO MEANS OF EGRESS, ESPECIALLY IN THE EVENT OF A FRONT END COLLISION WHERE EVEN THE FRONT DOORS ARE INOPERABLE. THIS IS A KNOW ISSUE WITH THIS YEAR/MODEL TOYOTA VAN, WITH MANY OTHERS EXPERIENCING THE SAME PROBLEM. I HAVE EXPERIENCED THE PROBLEM WHEN TRYING TO ATTEMPT TO ENTER THE VEHICLE AND EXITING THE VEHICLE AFTER THE TEMPERATURE HAS DROPPED WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552110November 13, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THERE WAS A POPPING SOUND EVERY TIME THE DRIVER'S SIDE DOOR WAS OPENED OR CLOSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE DOOR HINGE NEEDED TO BE REPLACED DUE TO A FRACTURED WELL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 140,000. UPDATED 12/30/13*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552180November 13, 2013
STRUCTURE
THE SLIDING REAR DOORS DO NOT OPEN WHEN THE WEATHER GETS COLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551890November 12, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR CHECK FAILED DUE TO DEFECTIVE WELDING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ADVISED THE WARRANTY ENHANCEMENT DOOR CHECK HAD EXPIRED. THE APPROXIMATE FAILURE MILEAGE WAS 84,000 AND THE CURRENT MILEAGE WAS FAILURE 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551923November 12, 2013
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2009 TOYOTA SIENNA. THE CONTACT STATED THAT THE SLIDING DOORS ERRONEOUSLY OPENED WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE DOOR MECHANISM WAS RUSTED AND WAS CAUSING THE DOORS TO NOT SPRING BACK IN PLACE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 49,463. UPDATED 12/24/13*LJ EACH TIME THE CONSUMER RETURNED TO THE DEALER, THEY CLAIMED THEY FIXED THE PROBLEM. HOWEVER, THE DOOR WOULD POP OPEN AGAIN, DISABLING THE SECURITY SYSTEM AND CAUSES THE BATTERY TO GO DEAD. THE CONSUMER HAD TO TIE THE DOOR SHUT. UPDATED 12/24/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551928November 12, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2001 TOYOTA SIENNA. THE CONTACT STATED THAT THE PASSENGER'S SIDE SLIDING DOOR WARNING LAMP ILLUMINATED INDICATING THAT THE DOOR WAS AJAR. THE CONTACT MENTIONED THAT THE FAILURE DRAINED THE BATTERY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE SLIDING DOOR ELECTRONIC CONTROL UNIT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 32,231 AND THE CURRENT MILEAGE WAS 34,451.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551945November 12, 2013
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT THE METAL WELDING FOR THE DRIVER'S SIDE DOOR BECAME FRACTURED AND CAUSED THE DOOR CHECK TO SEPARATE. ALSO, THE FRONT PASSENGER'S SIDE VENT WAS EMITTING COLD AIR WHILE THE DRIVER'S SIDE VENT WOULD EMIT HOT AIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551623November 9, 2013
STRUCTURE:BODY:DOOR
THE REAR DOOR ALMOST CLOSED ON ME AS I WAS LOADING GROCERIES. I OPENED THE REAR DOOR WITH MY KEY REMOTE, STEPPED UNDERNEATH THE DOOR AS IT WAS FULLY LIFTED, AND QUICKLY STEPPED OUT OF THE WAY AS THE DOOR BEGAN AUTOMATICALLY CLOSING. TOYOTA ISSUED A RECALL IN 2008 FOR THIS ISSUE, AND I VERIFIED WITH MY LOCAL TOYOTA DEALERSHIP THAT THEY PERFORMED THIS RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551485November 8, 2013
TIRES, TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2009 TOYOTA SIENNA EQUIPPED WITH MICHELIN X RADIAL TIRES, SIZE: 215/65/R16. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE TIRES BEGAN LOOSING AIR. THE VEHICLE BEGAN TO SWAY AFTER THE TIRES WERE INSTALLED AND THE CONTACT NOTICED ABNORMAL WEAR AND RIPPLES THROUGHOUT THE TREAD. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE TIRES WERE PURCHASED. THE TECHNICIAN REPLACED THE FRONT TIRES HOWEVER, AFTER THE REPAIR THE FAILURE PERSISTED. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE TIRES WERE NOT REPLACED. THE APPROXIMATE FAILURE MILEAGE OF THE TIRES WAS 25,000. THE VEHICLE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551359November 7, 2013
TRACTION CONTROL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
ON MY 2005 TOYOTA XLE LIMITED, THE TRACTION CONTROL SYSTEM ENGAGED ON ITS OWN WHILE DRIVING ABOUT 50 MPH ON A FLAT ROAD IN DRY CONDITIONS, AS A RESULT THE BRAKES ENGAGED ON ITS OWN AND THE CAR SHOOK PROFUSELY FOR A COUPLE OF SECONDS. I HAD TO HOLD ONTO THE STEERING WHEEL TO MAINTAIN CONTROL AND AVOID GOING INTO THE NEIGHBORING LANE. MY 2005 TOYOTA SIENNA HAS 84,000 MILES ON IT. THERE HAVE BEEN TWO OTHER INCIDENCES WHEN THE TRACTION CONTROL ENGAGED BUT THE BRAKES DID NOT. I HAVE ONLY OWNED THE CAR FOR 1 WEEK AND I AM COMMUNICATING WITH TOYOTA BUT I THEY HAVE YET TO ORGANIZE A RECALL FOR THIS VERY DANGEROUS PROBLEM. I PLAN TO DRIVE TO CANADA IN THIS CAR SO I HOPE WE CAN FIND A SOLUTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551447November 7, 2013
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
PASSENGER SIDE SLIDING DOOR CABLE SNAPPED AND WILL NOT OPEN. PASSENGERS CAN BE TRAPPED IN THE VAN AND NOT ABLE TO GET OUT. THIS IS A KNOWN PROBLEM WITH TOYOTA SIENNA MINIVANS WITH ELECTRIC DOORS. IN ADDITION, THE MOTOR IS OFTEN KNOWN TO FAIL. THE THE CABLE HAS A BLACK SHEATHING THAT IS INADEQUATE AND WEARS CAUSING IT TO JAM IN THE PULLEY AND BREAK OR EXPOSING IT TO LATER CORROSION AND THEN IT WILL BREAK AS WELL. TOYOTA HAS KNOWN OF THIS PROBLEM FOR YEARS AND DOES NOT ISSUE A RECALL. YOU ONLY NEED TO CHECK THE TOYOTA FORUM TO CONFIRM THE PROBLEM WITH MANY OWNERS REPORTS. REPAIRS RUN $1,200 TO $2,000 AT THE TOYOTA DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550804November 4, 2013
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
PASSENGER SLIDING DOOR WILL NOT OPEN. EVEN WHEN POWER IS TURNED OFF, THE DOOR WILL NOT OPEN MANUALLY WHICH IS A SAFETY HAZARD AS MY KIDS CAN NOT EXIT THE CAR FROM THAT DOOR IF THERE IS AN ACCIDENT. I RECENTLY RECEIVED A CSP LETTER FROM TOYOTA ABOUT THIS EXACT DOOR PROBLEM BUT THE LETTER STATES THE EXTENDED WARRANTY IS GOOD FOR 9 YEARS OR 120K MILES WHICH EVER COMES FIRST. UNFORTUNATELY, I RECEIVED THE LETTER JUST AFTER I HAD THE CAR FOR 9 YEARS. IF I HAD RECEIVED THE LETTER AND KNOWN ABOUT THE DOOR ISSUE BEFORE THE 9 YEARS, I WOULD HAVE TAKEN MY CAR IN TO BE FIXED. QUOTE FOR FIXING DOOR IS OVER $1,100. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550601November 2, 2013
STRUCTURE:BODY
2004 TOYOTA SIENNA VAN DRIVER SIDE SLIDING DOOR CABLE FRAYED THEN BROKE AND DOOR JAMMED SHUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550529November 1, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THE AIR BAG WARNING LAMP ILLUMINATED SPORADICALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT WAS INFORMED THAT THE AIR BAG SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550399October 31, 2013
ENGINE
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE BAFFLE ON THE VALVE COVER WAS FRACTURED, CAUSING DAMAGE TO THE ENGINE. AS A RESULT, THE ENGINE WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND RETURNED TO THE DEALER AS A TRADE-IN. THE APPROXIMATE FAILURE MILEAGE WAS 27,646. UPDATED 01/07/14 *LJ UPDATED 1/17/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549966October 29, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE ENTIRE DASHBOARD BECAME FRACTURED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED THE DEALER FOR INSPECTION. THE DEALER ADVISED THAT THE DASHBOARD MATERIAL WAS DEFECTIVE NEEDED TO BE REPLACED. THE DASHBOARD WAS NOT REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549798October 28, 2013
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VSC AND THE TRACTION OFF LIGHT ILLUMINATED CAUSING THE BRAKE TO ENGAGE INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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