Toyota Sienna Complaints

9,048 consumer complaints on file.

#10557221December 25, 2013
AIR BAGS
DRIVER AIR BAG LIGHT IS FLASHING AT ANY SPEED AND WHEN STANDING. I CHECK ONLINE, THERE WERE 13 SAME REPORTED CASES. SOME SAID THERE WAS RECALL ON THIS PROBLEM, BUT I HAVE NEVER RECEIVED NOTICE OF RECALL FROM TOYOTA. PLEASE LET ME KNOW. THIS IS A SAFETY ISSUE! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556962December 22, 2013
AIR BAGS, SEAT BELTS, ELECTRICAL SYSTEM
LAST WEEK, THE AIRBAG WARNING LIGHT STARTED FLASHING CONSTANTLY WHILE THE CAR IS RUNNING. A QUICK READ OF THE OWNER'S MANUAL INDICATES A PROBLEM WITH THE SIDE OR CURTAIN AIRBAGS. MORE RESEARCH ON THE INTERNET INDICATES THAT THIS IS A COMMON PROBLEM WITH SIENNAS FROM 2006. THIS IS A SAFETY ISSUE, AND SHOULD BE ADDRESSED BY TOYOTA ON A WIDE SCALE BASIS. MY CAR IS LIKE NEW, NOT USED MUCH, NEVER BEEN IN AN ACCIDENT AND HAS 23000 MILES. IT IS INEXCUSABLE FOR THIS TO HAPPEN, AND MORE INEXCUSABLE FOR THE CONSUMER TO HAVE TO PAY TO FIX IT, CONSIDERING THAT THIS APPEARS TO BE A COMMON SAFETY ISSUE WITH THESE CARS. PLEASE FORCE TOYOTA TO ISSUE A RECALL, TO DEAL WITH THIS PROBLEM FAIRLY, FOR AFFECTED OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556966December 22, 2013
SEAT BELTS
THE DRIVER SEAT SEATBELT KEEPS JAMMING, TO THE EXTENT THAT IT WON'T UNJAM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556981December 22, 2013
ENGINE AND ENGINE COOLING, POWER TRAIN
THERE IS A CRACK IN MY TOYOTA SIENNA 2004 RADIATOR AND THE COOLANT IS LEAKING. I RECEIVED A LETTER FROM TOYOTA WITH INFORMATION THAT THEY HAD RECEIVED REPORTS OF CRACKS IN RADIATORS IN 2004 AND 2005 TOYOTA SIENNAS. AS A RESULT OF THESE REPORTS TOYOTA WAS EXTENDING THE WARRANTY ON THESE RADIATORS TO 6 YEARS OR 72,000 MILES FROM THE IN-SERVICE DATE. SINCE I NOTICED THE CRACK IN THE RADIATOR IN MY 2004 TOYOTA SIENNA WHEN IT HAD 85,000 MILES, TOYOTA HAS REFUSED TO PAY EVEN A % OF THE COST OF REPLACING THE RADIATOR. I BOUGHT THE TOYOTA SIENNA AND PAID THE HIGHER PRICE BECAUSE OF TOYOTA'S REPUTATION FOR USING VERY HIGH QUALITY PARTS IN ITS CARS. I PREVIOUSLY OWNED A TOYOTA CAMRY AND HAD ALMOST 200,000 MILES ON IT. I DID NOT HAVE ANY PROBLEMS WITH THE RADIATOR IN MY TOYOTA CAMRY. I CALLED TOYOTA'S CUSTOMER SERVICE DEPARTMENT ABOUT THIS PROBLEM AND THEY REFUSED TO DO ANYTHING ABOUT IT, SAYING THAT THE CAR IS OUT OF THE WARRANTY PERIOD SINCE IT HAS 85,000 MILES. CLEARLY, THE CRACK IN MY 2004 TOYOTA SIENNA IS DIRECTLY DUE TO THE DEFECTIVE RADIATOR. SO MANY 2004 AND 2005 TOYOTA OWNERS ARE HAVING PROBLEMS OF CRACKED RADIATORS AFTER THE EXPIRATION OF THE EXTENDED WARRANTY PERIOD OF 6 YEARS OR 72,000 MILES. THE ARBITRARY EXTENDED WARRANTY PERIOD OF 6 YEARS AND 72,000 MILES DOES NOT PROTECT THE TOYOTA SIENNA OWNERS FROM THE DEFECTIVE RADIATOR BECAUSE IN MOST CASES THE RADIATOR WILL CRACK JUST AFTER THE EXTENDED WARRANTY HAS EXPIRED. TOYOTA SHOULD TAKE RESPONSIBILITY FOR USING A DEFECTIVE RADIATOR AND AT LEAST REIMBURSE OWNERS 50% TO 70% OF THE COST OF REPLACING THE DEFECTIVE RADIATOR WHEN IT CRACKS AFTER 72,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556890December 21, 2013
STRUCTURE:BODY:DOOR
RIGHT SIDE POWER SLIDING DOOR WILL NOT OPEN OR CLOSE ALL THE WAY. NEED EXTREME MANUAL PRESSURE TO FORCE IT TO CLOSE. TURNING OFF POWER FOR THE SLIDING DOOR STILL DOES NOT ALLOW IT TO BE CLOSED WITHOUT NEEDING EXTREME MANUAL PRESSURE. AT THIS POINT IN TIME, WE ARE ONLY USING THE LEFT PASSENGER SLIDING DOOR TO ENTER AND EXIT THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556795December 20, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556867December 20, 2013
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TIRE VALVE STEM BROKE WHILE WE WERE ADDING AIR TO THE CUSTOMER'S TIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556880December 20, 2013
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
AT NEAR HIGHWAY SPEED ON CLEAR, DRY PAVEMENT WHILE TRAVELING STRAIGHT THE ELECTRONIC STABILITY CONTROL (AS EVIDENCED BY THE DASHBOARD LIGHT BLINKING) ACTIVATED THE BRAKES WITHOUT WARNING CAUSING THE VEHICLE TO SUDDENLY LOSE SPEED. THE HIS HAPPENED INTERMITTENTLY IN THE PAST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556469December 18, 2013
POWER TRAIN
TL- THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT STATED THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V429000 (POWER TRAIN); HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED BECAUSE THE REMEDY PART WAS NOT AVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. RK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556221December 16, 2013
POWER TRAIN
I WAS DROPPING MY KIDS OF TO SCHOOL IN THE MORNING. I STOP BY AT MY FRIEND'S APT TO PICK HER UP WITH HER BABY. THIS IS MY DAILY ROUTINE. SO ON THE DAY OF THE INCIDENT, I DID THE SAME THING, PARKED MY VAN, GOT OUT, AND WENT TO THE APARTMENT' S EXIT DOOR FROM WHERE MY FRIEND WAS COMING. MY CHILDREN WERE SEATED IN THE CAR AND I WAS PICKING UP THE BABY FROM MY FRIEND WHEN BOTH OF US HEARD MY ELDEST SON AGED 10, SCREAMING THAT "THE CAR IS MOVING MAMA", AND IN PANIC HE OPENED HIS DOOR AND TRIED TO GET OFF HIS SEAT BELT AND WAS TRYING TO JUMP. I SAW THE VAN ROLLING BACK , I PUT THE BABY ON THE GRASS AND RUSHED TO HELP MY KIDS IN THE MOVING VAN THAT WAS ROLLING BACKWARDS DOWNHILL. FIRST I PUSHED MY SON IN AS HIS LEG WAS CAUGHT IN THE SEAT BELT AND HE COULDN'T JUMP FORWARDS AND THEN I MOVED AROUND THE BACK OF THE VAN, HIT MY KNEE ON THE BUMPER AND MY FRIEND CAME FROM THE FRONT , SHE OPENED THE DOOR AND I WAS ABLE TO PUT THE HANDBRAKES ON. BUT IN DOING SO AFTER BUMPING HARD ON MY RIGHT KNEE FROM THE MOVING CAR, AND WHEN I APPLIED THE BRAKES, I SAT ON THE GROUND AND HIT MY KNEE AGAIN. THE CAR STOPPED AND I TRIED TO CALM MYSELF BECAUSE THERE WERE 4 KIDS INSIDE WHEN THE VAN WAS ROLLING AWAY AND 3 OF THEM WERE SMALL, SO THEY WERE CRYING. MY FRIEND CALMED ME AND WE SET OFF. MY KNEE WAS HEAVILY BRUISED AND ACHING. I CAME HOME AND TOOK PAINKILLERS AND COULDN'T GET ANY XRAYS DONE BECAUSE I DIDN'T HAVE ANY MEDICAL INSURANCE. TO THIS DAY ONCE OR TWICE A WEEK, I USE PAINKILLERS FOR MY KNEE WHICH WAS PERFECT BEFORE. MY KIDS WERE SAFE AND NOTHING MAJOR HAPPENED WHICH COULD HAVE, BUT WE ALL WENT THROUGH A VERY PANICKY AND TERRIBLE EXPERIENCE WHICH I HOPE NEVER HAPPENS AGAIN. IF THE VAN WOULDN'T HAVE STOPPED IN TIME, MY CHILDREN COULD HAVE BEEN BADLY INJURED. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10556246December 16, 2013
STRUCTURE:BODY:DOOR
DURING BELOW-FREEZING TEMPERATURES AND ACCUMULATING PRECIPITATION, SLIDING DOORS CAN FREEZE SHUT TO THE POINT OF NOT OPENING. I RECENTLY HAD TO KICK THE SIDE DOORS FROM THE INSIDE IN ORDER TO GET THEM OPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556247December 16, 2013
AIR BAGS
THE AIR BAG LIGHT IS BLINKING, INDICATING THE SIDE CURTAIN AIR BAGS ARE NOT FUNCTIONING. THERE IS A TSB ON THIS, #0069-12. A SEARCH INDICATES MANY PROBLEMS WITH THIS THAT APPEAR RELATED TO A DEFECT IN THE VEHICLE WIRING. THIS SHOULD BE RECALLED AND FIXED BY TOYOTA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555924December 13, 2013
ENGINE
BACK ON AUGUST 7, MY VEHICLE WAS BROUGHT TO BALISE TOYOTA BECAUSE OF A CHECK ENGINE LIGHT. THEY REPLACED ALL 6 SPARK PLUGS AND IGINITION COILS 1 & 6. ON OCTOBER 24, THE CHECK ENGINE LIGHT CAME BACK ON AND I BROUGHT IT BACK TO BALISE TOYOTA. THEY SAW MISFIRE CODES. THE CLEARED THE CODES AND COULDN'T DUPLICATE IT, SO NOTHING WAS FIXED. ON DECEMBER 7, THE CHECK ENGINE LIGHT CAME ON AGAIN. THIS TIME, DISSATISFIED WITH BALISE, I BROUGHT IT TO COLONIAL AUTO. AGAIN, DAN MURRAY, THE OWNER OF COLONIAL AUTO FOUND MISFIRE CODES AND FAULTY IGNITION COILS FOR NUMBERS 2 - 5. THIS RESULTED IN A TOTAL CHARGE OF $961. I CONTACTED TOYOTA, BECAUSE I AM UNSATISFIED WITH THE RELABILITY OF THE SIENNA AND THE LACK OF CARE ON BALISE TOYOTA'S FOLLOW THROUGH. THEY SHOULD HAVE CAUGHT THIS BACK IN AUGUST, BUT NOW MY WARRANTY HAS EXPIRED AND TOYOTA WON'T HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556015December 13, 2013
ENGINE
THE RUBBER IN THE OIL COOLING LINE BROKE DOWN AND DRAINED MOST OF THE OIL FROM THE ENGINE. FROM LOOKING AT THE DIFFERENT BOARDS THIS SEEMS TO BE A COMMON PROBLEM WITH THIS HOSE. TOYOTA EVEN RE-DESIGNED THE HOSE WITH A METAL SLEEVE BECAUSE OF THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555798December 12, 2013
AIR BAGS
THE DRIVER SIDE AIRBAG LIGHT BLINKS ON/OFF, INDICATING PROBLEMS WITH THE AIRBAG. ACCORDING TO MY RESEARCH, THIS IS A COMMON PROBLEM WITH THE 2006 SIENNA THAT TOYOTA IS AWARE OF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555500December 10, 2013
WHEELS
TIRES ON THIS VEHICLE WEAR OUT VERY QUICK, WARRANTY IS FOR 60000 MILES, MICHELIN TIRE P235/60R PRIMACY? MXV4. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555506December 10, 2013
AIR BAGS
MY AIR BAG LIGHT WENT ON. IT WAS TRACED BY THE SEALER TO A FAULTY WIRE UNDER THE FROM PASSENGER SEAT. THE ISSUE IS THAT THERE IS A DRAWER RIGHT THERE AND THE DRAWER OFTEN GETS STUCK AND INTERFERES WITH THE WIRING. THE WIRING IS VERY EXPOSED AND CAN EASILY GET BROKEN! THE IS A DESIGN FLAW THAT AFFECTS THE SAFETY OF THIS VEHICLE AND SHOULD BE RECALLED! I HAVE SEEN MANY, MANY COMPLAINTS ABOUT THIS ISSUE FROM SIMILAR OWNERS OF THIS VEHICLE. FOR EXAMPLE, SEE: HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2006/TOYOTA/SIENNA/AIRBAG I ENDED UP SPENDING A LOT OF MONEY FIXING THIS, BUT IT REALLY NEEDS TO BE RESOLVED BY TOYOTA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555308December 9, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT STATED THAT BOTH REAR SLIDING DOORS FAILED TO OPEN CORRECTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE ELECTRONIC SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555325December 9, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT STATED THAT UPON INSPECTION, THE TRUNK DOOR UNEXPECTEDLY CLOSED WITHOUT ANY WARNINGS. THE CONTACT ALSO MENTIONED THAT THE TRUNK DOOR LANDED ON HER BACK AND CAUSED A BRUISE, WHICH WAS A RECURRING INJURY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10555403December 9, 2013
STRUCTURE:BODY, AIR BAGS
TRIED TO AVOID ONCOMING TRUCK OVER DOUBLE LINE BY EASING TO R SHOULDER AND CAUGHT ICE. SLIDE, DRIVER SIDE TIRES WENT UP ON GUARDRAIL, WENT AIRBORNE TAKING OUT A MAILBOX, BOUNCED IN A LOWER FRONT YARD WENT BACK IN AIR. PINGED OFF LARGE TREES X3 THEN PASSED THRU 2 FIELD GOAL AND THE TREE DEAD CENTER AND MY VAN HIT HARD! CRUMPLING MY FRONT END BUT NOT DEPLOYING ANY AIR BAGS. NICE SEATBELT BRUISE AND SHAKEN BUT NO INJURIES. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

← Back to Toyota Sienna