Toyota Sienna Complaints

9,048 consumer complaints on file.

#10559529January 12, 2014
STRUCTURE:BODY
I HAVE ISSUE WITH MY TOYOTA SIENNA 2005 AND I WANT TOYOTA TO TO RESOLVE THIS ISSUE TECHNICAL SERVICE BULLETIN MARCH 23, 2007 TSB REVISION NOTICE: ?? JULY 6, 2007: THE WARRANTY INFORMATION TABLE HAS BEEN UPDATED WITH SEPARATE ?COMBO A? OP CODES. ?? MAY 29, 2007: THE WARRANTY INFORMATION HAS BEEN UPDATED. THE NOTE BEFORE STEP 1 OF THE REPAIR PROCEDURE HAS BEEN UPDATED. PREVIOUS VERSIONS OF THIS TSB SHOULD BE DISCARDED. SOME CUSTOMERS MAY EXPERIENCE A POPPING NOISE WHEN OPENING AND/OR CLOSING THE FRONT DOORS ON THEIR VEHICLE. USE THE FOLLOWING PROCEDURE TO DIAGNOSE AND CORRECT THE CONDITION. ?? 2004 ? 2006 MODEL YEAR SIENNA VEHICLES PRODUCED BEFORE THE PRODUCTION CHANGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559352January 10, 2014
STRUCTURE:BODY:DOOR
POWER DOOR OPENED PART WAYS AND WOULD NOT SHUT. HAD TO DRIVE TO MECHANIC WITH DOOR PARTIALLY OPEN AND HE HAD TO FORCE IT SHUT. TOYOTA MECHANIC SAID IT WAS A KNOW CABLE PROBLEM WITH THE DOOR MOTOR, BUT TOYOTA HAS NOT ISSUED A RECALL YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559357January 10, 2014
STRUCTURE:BODY:DOOR
SIDE SLIDING DOORS BECOME FROZEN MAKING IT IMPOSSIBLE TO GET OPEN TRAPPING GUEST IN THE REAR OF THE VEHICLE THIS IS A MAJOR SAFETY ISSUE AND SHOULD BE TAKEN CARE OF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559045January 8, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT DURING COLD WEATHER, BOTH REAR SLIDING DOORS FAILED TO OPEN. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT MENTIONED THAT THE MANUFACTURER STATED THAT THERE WAS A WARRANTY EXTENSION UNDER A MANUFACTURER'S SAFETY IMPROVEMENT CAMPAIGN FOR THE FAILURE BUT HIS VEHICLE WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 83,000 AND THE CURRENT MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558926January 7, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE SUDDENLY ACCELERATED AT A HIGH SPEED. THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THERE WAS NO POLICE REPORT FILED AND NO INJURIES REPORTED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSIS. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10558612January 6, 2014
SEAT BELTS
THE PASSENGER SIDE, MIDDLE ROW SEAT BELT ON MY 2006 SIENNA WILL NO LONGER RETRACT. IT LOOKS LIKE THIS IS A COMMON PROBLEM FOR THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558616January 6, 2014
AIR BAGS
THE AIR BAG LIGHT FLASHES ALL THE TIME. I TAKE IT IN AND FIX IT EVERY TIME I GET MAINTENANCE DONE. THEY OPEN THE CIRCUIT IN THE RIGHT SIDE SQUIB CIRCUIT AND ADJUST THE PIN FIT CONNECTION ON WIRE HARNESS. COSTS $60.00 TO FIX. IT HAS BEEN HAPPENING FOR YEARS! I NEED TO FIND SOMEONE THAT CAN TELL ME HOW TO FIX THIS MYSELF! IT STAYS OFF FOR ABOUT A DAY OR TWO, SOMETIMES A MONTH OR TWO. THEN IT STARTS BLINKING AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558719January 6, 2014
STRUCTURE:BODY
I JUST LEARNED THAT THERE WERE MANY COMPLAINTS IN REGARDS OF MULTIPLE CRACKS ON THE VEHICLE DASH. I CONFRONTED THE DEALER REGARDING THE SAME THEY STATED THAT I WAS IN NEED OF PLACING A COMPLAINT ABOUT IT IN WAY FOR THEM TO CONSIDER THE SAME AND AUTHORIZE A REPAIR. THE VERY SAME DAY I WANTED TO PLACE THE COMPLAINT AND THEY STATED THAT THE SAME IS IN A "SUSPENSE STATUS". I JUST WENT THROUGH THE COMPLAINTS HERE REPORTED AND NOTED IT IS A RECURRENT VEHICLE MANUFACTURER DAMAGE. I BELIEVE IF I, AS OWNER, FOLLOWED THE INSTRUCIONS OF NOT USING ANY CONDITIONER OR ANY ABBRASSIVE CLEANER BUT A MILD SOAP AND WATER WITH A DAMP CLOTH, THE DASH IS COMING APPART AS IT IS. I ALSO THINK THIS SHOULD BE CONSIDERED AS A SAFETY HAZARD BECAUSE OF BEING THE DASH WHERE THE AIRBAGS ARE STORED,WHEN DEPLOYED ON AN ACCIDENT COULD CAUSE ALSO THE THE DASH TO CRACK AND ITS PIECES BE A PROJECTILE OBJECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558444January 4, 2014
STRUCTURE:BODY:DOOR
THE CABLE BROKE ON THE POWER SLIDING DOOR DUE TO THE PLASTIC COATING BEING WORN, EXPOSING THE CABLE TO THE ELEMENTS AND RUSTING IT. THIS VEHICLE IS LESS THAN 5 YEARS OLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558277January 3, 2014
STRUCTURE:BODY:DOOR
LESS THAN A YEAR AGO A CREAKING NOISE TURN INTO A CRACKING NOISE AND NOW IS WORSE LIKE A POPPING SOUND THAT FEEL LIKE THE DOOR IS GOING TO FALL WHEN YOU TRY TO CLOSE IT AND WHEN YOU ARE IN THE HIGHWAY THE DOOR VIBRATES AND IT FEELS LIKE IS GOING TO FALL FROM THE VEHICLE. TOYOTA SEND A NOTICE TO EXTEND THE WARRANTY 5 YRS OR 100000 AND MY MINI VAN MOSTLY IS USED IN THE WEEKENDS SO I HAVE ONLY ABOUT 60000K FOR A 8 YEARS OLD CAR (LOW MILEAGE USE). OF COURSE THE NOISE START TO HAPPEN JUST AFTER 5 YRS BUT LESS THAN 6 YRS OR 100000 MILES AND TOYOTA APPARENTLY DOES NOT COVER THE REPAIR. I'M WANDERING IF THE DOOR FALL OFF FROM THE CAR IN THE HIGHWAY CAUSING A MAJOR ACCIDENT WHO IS GOING TO BE RESPONSIBLE. THIS IS VERY COMMON PROBLEM OF A WELDING JOINT AND THIS SHOULD NOT BE HAPPENING IF PROPER WORK HAVE BEEN DONE. I INVITE YOU TAKE PROMPT ACTION AND PUSH TOYOTA FOR A RECALL REGARDING THE FRONT DOOR WELDING PROBLEM. COST OF REPLACEMENT IS ABOVE 2K. I HOPE TO HEARD SOON FROM YOU. THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558295January 3, 2014
STRUCTURE:BODY:DOOR
PASSENGER SIDE VEHICLE DASH BEGAN CRACKING DURING SUMMER OF 2013. ORIGINAL APPEARANCE WAS THAT OF A CUT OR SCRATCH ALONG THE SURFACE OF THE DASH. CRACK HAS BEEN GROWING WIDER AND LONGER SINCE THEN. VEHICLE HAS BEEN GARAGED SINCE PURCHASE (9/2003) AND CUSTOM FIT SHADE USED WHEN PARKED OUTSIDE. CONCERNED THAT DASHBOARD MAY FRACTURE INTO SMALLER PROJECTILE PIECES IF THE PASSENGER AIRBAG WAS TO BE DEPLOYED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558406January 3, 2014
STEERING
OUR 2004 TOYOTA SIENNA BEGAN HAVING DIFFICULTY STEERING WHILE MY WIFE WAS DRIVING OUR KIDS TO AN EVENT IN OCTOBER 2013. SHE STATED THE STEERING FELT "LUMPY" OR INTERMITTENTLY DIFFICULT. THE EFFECT WAS MORE PRONOUNCED WHEN THE CAR WAS COLD, BUT IMPROVED SOMEWHAT WHEN WARMED UP. NOW IN DECEMBER, THE STEERING PROBLEM IS SUCH SHE WILL NOT DRIVE THE VAN ANYMORE FOR SAFETY REASONS. THE VAN WAS DIFFICULT TO MANEUVER IN TRAFFIC AND POSED A DANGER TO MY WIFE AND OTHER VEHICLES. I DROVE THE VAN AND CONFIRMED THIS PROBLEM AND DO NOT WANT HER DRIVING THE VAN EITHER, AS THE STEERING WAS DIFFICULT FOR ME AND KEEPING THE VEHICLE IN THE TRAFFIC LANE WAS HARD TO DO AT TIMES. RESEARCH ON LINE INDICATES THIS IS A KNOWN PROBLEM. NOT SURE WHAT TO DO NOW EXCEPT HAVE THE STEERING COMPONENT REPLACED SO VAN IS DRIVABLE AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558255January 2, 2014
WHEELS
TMS-NTC-13142 I HAVE A 2011 TOYOTA SIENNA SE WITH 19" RIMS AND TIRES WHICH FAILED TO MEET THE NHTSA TEST FOR TIRE LOADING AND AS A RESULT TOYOTA SENT OUT A RECALL NOTICE TO REPLACE THE TIRES WITH EXTRA LOAD TIRES. HOWEVER, THEY ARE NOT HONORING THEIR REQUIREMENT BECAUSE THEY ARE REQUIRING THE TOW HITCH BE A OEM PRODUCT WHICH DOES NOT EXIST. THEY SOLD THESE VANS WITH A TOW PACKAGE BUT NOT WITH A TOW HITCH. TOYOTA DOES NOT SELL OEM TOW HITCHES INTERESTINGLY ENOUGH. AS A RESULT, CUSTOMERS HAVE HAD TO PURCHASE A AFTER MARKET TOW HITCH. NOW THAT THE WEIGHT OF THE VEHICLE EXCEEDS THE TIRE RATINGS AND THEY ARE REQUIRED TO REPLACE THE WHEELS, TOYOTA IS REQUIRING THEIR DEALERSHIPS TO ONLY REPLACE WHEELS IF THE VAN IS EQUIPPED WITH AN OEM TOW HITCH WHICH AGAIN DOES NOT EXIST. IN OTHER WORDS, TOYOTA IS NOT HONORING THEIR COMMITMENT TO SAFETY. I HAVE CONTACTED TOYOTA 4 TIMES AND THEIR DEALERSHIPS 4 TIMES WITH NO AVAIL. I AM CONCERNED ABOUT MY FAMILY'S SAFETY WHEN WE PULL OUR TRAILERS. PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558251January 2, 2014
STEERING
THE STEERING RACK INNER SEALS HAD DISINTEGRATED CAUSING FLUID LEAKAGE THAT WAS NOT EVIDENT UNTIL THE BOOT HAD BEEN AFFECTED AND BROKEN. CONCERNED BY PART FAILURE WITH SUCH LOW MILEAGE. COMPLAINTS SEEN ON TOYOTA FORUMS - TOYOTA ISSUED TECHNICAL SERVICE BULLETINS IN JULY 2012 BUT NO INFORMATION SENT TO CONSUMERS TSB-0097-12 . CONSIDER THIS TO BE A MANUFACTURERS DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558061January 1, 2014
STRUCTURE:BODY, STRUCTURE, LATCHES/LOCKS/LINKAGES
NHTSA ACTION NUMBER : EA06020 THE REPLACEMENT STRUT FOR THE REAR LIFT GATE UNDER THE RECALL NHTSA ACTION NUMBER : EA06020 ARE FAILING AGAIN. THEY WERE ALREADY REPLACE ONCE UNDER THE RECALL. IF IT'S A NORMAL WEAR ITEM THEN SHOULD BE LISTED UNDER MAINTENANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557933December 31, 2013
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
I ATTEMPTED TO MERGE ONTO THE EXPRESSWAY AND AFTER PUSHING THE GAS PEDAL THE VAN SUDDENLY ACCELERATED BEYOND MY CONTROL. I EASED OFF THE PEDAL AND THE VAN CONTINUED TO SERGE AHEAD WITH NO WAY FOR ME TO STOP OR SLOW IT DOWN AS THE BRAKES WOULD NOT WORK. I SAW THE RPM REACH LEVEL 6 AND SPEED INCREASE TO 70 IN SECONDS BUT AS IT WAS THE EXPRESSWAY, I WAS ABLE TO KEEP MY DISTANCE FROM CARS IN FRONT OF ME. I SWITCHED THE LEVER TO THE NEUTRAL POSITION AND THE VAN SLOWED DOWN AND THEN I WENT BACK TO DRIVE AND IT ROARED BACK UP TO 70 MPH WITH THE RPM AGAIN AT 6 AND I TRIED TURNING THE CRUISE CONTROL ON AND THEN BRAKING TO SEE IF IT WOULD SHUT DOWN THE GAS BUT NO LUCK. I WENT BACK AND FORTH FROM D TO N FOR ABOUT 2 MINUTES AND THEN ON ONE OF THE MOVEMENTS FROM N TO D IT SHUT DOWN BACK TO NORMAL. I DROPPED THE VAN OFF AT MY TOYOTA DEALER THE NEXT DAY AND AM WAITING TO SEE WHAT "HEADQUARTERS " DECIDES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557697December 30, 2013
STEERING
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE TURING THE VEHICLE AT 20 MPH OR WHEN PARKING, THE STEERING WHEEL WOULD SEIZE. THE CONTACT DID NOT TAKE THE VEHICLE TO A DEALER OR LOCAL MECHANIC. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557479December 27, 2013
AIR BAGS
THE SRC AIRBAG (CURTAIN/SIDE AIRBAG) MALFUNCTION INDICATOR WENT OFF. IT HAS BEEN BELOW OF RECENTLY. WHEN I GOOGLED IT, SOME PEOPLE POINTED IT OUT TO THE YELLOW HARNESS UNDER THE FRONT SEATS. I WIGGLED IT A LITTLE AS SOME PEOPLE SUGGESTED AND THE INDICATOR LIGHT WENT AWAY (I DON'T KNOW IF IT MAY COME BACK AGAIN). THIS IS A MAJOR SAFETY CONCERN TO ME. ANYONE COULD EASILY BREAK THE HARDNESS WHEN THEY PULL THE TRAY UNDER SEAT. OR A CAR ACCIDENT WHEN YOUR SHOE COULD ACCIDENTALLY KICK THE HARDNESS AND BREAK IT, PREVENTING THE SIDE AIRBAG FROM DEPLOYING. IT HAS TO BE A BETTER WAY TO PROTECT THE HARDNESS. ESPECIALLY HERE IN MINNESOTA WITH BELOW OF THE HARDNESS GET TOO COLD AND MAY BECOME BRITTLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557313December 26, 2013
AIR BAGS
THE AIRBAG LIGHT COMES ON AND STAYS ON WHEN THE VEHICLE IS TURNED ON. IF THE VEHICLE IS TURNED OFF THEN BACK ON, SOMETIMES THE LIGHT TURNS OFF. OTHER TIMES, MOVING THE CONNECTORS UNDER THE FRONT SEATS CAUSES IT TO TURN OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557372December 26, 2013
STRUCTURE:BODY, ELECTRICAL SYSTEM
THE REAR HATCH OPENER IS MADE OF SOME RUBBER COMPOSITION THAT HAS MELTED AWAY AND WILL AT TIMES NOT EVEN OPEN REAR HATCH. NUMEROUS ONLINE INCIDENTS REFLECT SIMILAR DESCRIPTION OF MELTED RUBBER THAT LEAVES FINGERS COATED IN HAZARDOUS MATERIAL WHEN ATTEMPTING TO OPEN REAR HATCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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