Toyota Sienna Complaints

9,048 consumer complaints on file.

#10562242January 30, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE COMPLETING A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE SIDE OF THE CONTACT'S VEHICLE. THE FRONT AIR BAGS DEPLOYED BUT THE SIDE CURTAIN AIR BAGS DID NOT. THE CONTACT, AND FIVE PASSENGERS SUSTAINED HEAD INJURIES FROM THE IMPACT AND WERE TRANSPORTED TO THE HOSPITAL FOR TREATMENT. A POLICE REPORT WAS NOT FILED OF THE INCIDENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. THE VIN WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
6
Deaths:
0
#10561970January 29, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SLIDING DOOR WOULD CLOSE INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE POWER DOOR MOTOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,000 AND THE CURRENT MILEAGE WAS 92,150. UPDATED 03/31/14*LJ UPDATED 04/1/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561971January 29, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT WAS ATTEMPTING TO OPEN THE REAR DRIVER'S SIDE DOOR THE BUT THE DOOR ONLY OPENED SIX INCHES WIDE WHILE USING THE FOB, THEN SHUT INDEPENDENTLY AND WITHOUT WARNING. THE CONTACT STATED THAT SHE HAD TO MANUALLY PRY THE DOOR OPEN. THE VEHICLE WAS TAKEN TO A DEALER FOR INSPECTION WHERE THE CONTACT WAS INFORMED THAT THE DOOR CABLE HAD SNAPPED AND WRAPPED AROUND THE MOTOR. THE MOTOR AND THE CABLES WOULD NEED TO BE REPLACED, THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562113January 29, 2014
STEERING
WHILE TRYING TO MAKE A TURN (SEVERAL TIMES SINCE THE FIRST EPISODE, LIKE 10 MORE) THE STEERING WHEEL GETS LOCKED AND DOESN'T RESPOND TO THE WAY THAT I'M TRYING TO STEER, IT'S GET LOCKED OR REALLY HARD TO MANEUVER, AND JUST BECAUSE I'M TURNING AT SLOW SPEED I HAVEN'T HAD AN ACCIDENT. LAST TIME I WAS BACKING UP FROM MY DRIVEWAY AND THEN I COULDN'T MOVE TO ANY SIDE (LEFT OR RIGHT), IT WAS LOCKED FOR LIKE 1 MINUTE. I DON'T KNOW IF THERE IS ANY RECALL ABOUT THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562127January 29, 2014
AIR BAGS
THE DRIVERS AIR BAGS LIGHT GETS ON AND OFF, BUT MAINLY KEEPS ON. I TOOK IT TO THE DEALER AND SAID IT WAS FINE AND THE LIGHT WAS OFF ALL THE TIME THAT THEY WERE CHECKING IT, BUT THE PROBLEM CONTINUED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561672January 27, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR WOULD NOT OPEN. THE CONTACT STATED THAT THE PROBLEM WAS DUE TO A DEFECTIVE DOOR CHECK ON THE DRIVER'S SIDE DOOR. THE CONTACT STATED THE DEFECT WAS REPAIRED AT THE DEALER BUT THE PROBLEM RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561560January 26, 2014
FUEL SYSTEM, GASOLINE, VEHICLE SPEED CONTROL
I PARKED MY CAR ON AN UPWARD INCLINING DRIVEWAY AND LEFT IT IN IDLE. I WENT INSIDE THE HOUSE TO GO AND GET MY DOG AND SPEAK TO MY IN-LAWS. I BROUGHT THE KENNEL OUT TO THE CAR, LIFTED THE TAILGATE AND PUT THE KENNEL IN. I WENT BACK IN THE HOUSE, GOT THE DOG FOOD, PUT THE DOG FOOD IN THE TAILGATE. I WENT BACK INSIDE AND WAS SPEAKING TO MY IN-LAWS WHEN ALL OF A SUDDEN WE HEARD A LOUD CRASH. WE WENT OUTSIDE AND MY CAR HAD ACCELERATED AND CRASHED INTO THEIR GARAGE. THERE WAS NO ONE IN THE CAR AT THE TIME OF THE ACCELERATION. THE DOG WAS STILL IN THE HOUSE WITH US. THE CAR WAS IN PARK. THE TAILGATE WILL NOT LIFT UNLESS THE CAR IS IN PARK WHILE IDLING. WHEN THE CAR IS IN DRIVE, THE DOORS LOCK. SO, WE KNOW IT WAS IN PARK. THE CAR CAUSED EXTENSIVE DAMAGE TO THE GARAGE FROM THE FORCE OF THE ACCELERATION. THE CAR ALSO HAD GRAVITY WORKING AGAINST IT, AS IT WAS AT AN UPWARD INCLINE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10561574January 26, 2014
AIR BAGS, ELECTRICAL SYSTEM
THE AIRBAG LIGHT COMES ON EVEN THOUGH THE AIRBAGS HAVE NEVER BEEN DEPLOYED. IT GOES OFF FOR A WHILE THEN WILL COME BACK ON. TOYOTA WILL DO NOTHING ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561573January 26, 2014
SEAT BELTS
SEAT BELTS ARE ALWAYS JAMMED WHEN YOU ARE TRYING TO PULL THEM OUT, BOTH ON DRIVER SIDE AND PASSENGER SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561109January 23, 2014
POWER TRAIN
DRIVING IN PASSING LANE OF INTERSTATE 70 MPH, VERY LOUD CRASHING NOISES FROM UNDERCARRIAGE THAT CONTINUED AS LONG AS CAR WAS MOVING FORWARD. TOW TRUCK DRIVER SAID POWER TRAIN (DRIVE LINE HE CALLED IT) HAD COME OFF. MECHANIC IDENTIFIED CAUSE AS TRANSFER CASE SEIZING UP, PROBABLY BECAUSE OF SOME INTERNAL PART COMING LOOSE. RIGHT FRONT WHEEL ALSO SEIZED UP. DAMAGE TO VAN IS CATASTROPHIC - IT'S TOTALED. MIRACULOUSLY I WAS ABLE TO PULL OFF TO SHOULDER WITHOUT CRASHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561179January 23, 2014
STRUCTURE:BODY
THE REAR HATCH IS POWERED ON THIS MODEL. THE GAS SPRINGS THAT HOLD THE DOOR IN THE UPRIGHT (OPEN) POSITION DON'T PROVIDE ENOUGH FORCE TO KEEP THE DOOR IN THE OPEN POSITION. WHEN THE HATCH DROPS APPROXIMATELY 10 INCHES, THE POWER FUNCTION ACTIVATES AUTOMATICALLY, CLOSING THE HATCH. THIS POWERED CLOSING OPERATION FREQUENTLY OCCURS WHEN SOMEONE IS TRYING TO LOAD OR UNLOAD ITEMS FROM THE REAR OF THE VEHICLE. THE HATCH COMES DOWN WITH SURPRISING FORCE AND HAS KNOCKED SOME FAMILY MEMBERS TO THE GROUND AND ACTUALLY PINNED MY 8-YEAR-OLD IN A PRONE POSITION WITH HIS HEAD IN THE VEHICLE AND HIS FEET ON THE GROUND. THE SAFETY AND MENTAL ANGUISH CONCERNS ARE OBVIOUS, AND TOYOTA HAS ISSUED A RECALL FOR "CERTAIN 2004 TO 2006 VEHICLES." CHECKING WITH TOYOTA, THE RECALL DOES NOT COVER MY VIN, EVEN THOUGH WE ARE SEEING THE EXACT SAME PROBLEM FOR WHICH THE RECALL WAS ISSUED. IS THERE SOME WAY TO REDRESS THIS PROBLEM, OR DO I HAVE TO WAIT FOR THE DOOR TO ACTUALLY INJURE SOMEONE AND GET A LAWYER? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560930January 22, 2014
AIR BAGS
I STARTED UP THE VAN AND THE AIRBAG LIGHT IS BLINKING. I TRIED TO UNPLUG AND REPLUG YELLOW CONNECTER PUT DID NOT GO AWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561092January 22, 2014
TIRES
2005 TOYOTA SIENNA LE IMS RAMPVAN I REPLACED ALL 4 TIRES W / PIRELLI 215 / 65R / 16 CENTURATO P5S IN MAY 2009 AT APPROX 16500 MILES, OEM DUNLOPS WERE UNSAFE ACCORDING TO A GOOGLE SEARCH, I WENT TO AMERICAS, THEY SAID THE PIRELLI IS THE BEST, IM A QUADRIPLEGIC & I NEED A RELIABLE VEHICLE WE AS WE ALL DO....I HAD A FLAT TIRE, AAA CHANGED IT THEY SAID IT HAD CRACKED SIDEWALLS & CORD WAS SHOWING BETWEEN THE TIRE TREAD & THE SIDEWALL AS IF HAD BEEN ON A LATHE, WE TOOK PICS OF THE WORST TIRE & WE HAVE 2 MORE OF THIS BRAND ON THE FRONT AXLE W / A SIMILAR WEAR PATTERNS... IM A DISABLED CERTIFIED MECHANIC & I HAVE DONE 100S OF ALIGNMENTS & I HAVE NEVER SEEN A WEAR PATTERN LIKE THIS, WE TOOK IT BACK TO WHERE WE BOUGHT THEM TO HAVE IT CHECKED OUT, WE DID & THEY SAID THE TIRE HAD AN UNUSUAL WEAR ON 1 SIDE OF THE TREAD / SIDEWALL & THEY NEEDED TO REPLACE ALL 4 & THE WARRANTY DID NOT COVER IT, SO WE HAD TO BUY 2 FOR THE REAR AXLE AS THAT'S ALL I CAN AFFORD AT THIS TIME..... THEY TOLD ME IT NEEDED A 4 WHEEL ALIGNMENT & ALL 4 SHOCK ABSORBERS REPLACED TOO.... MY CROOKDAR WENT OFF & I PLAY DUMB TO SEE WHAT THEY SAY & I START DOCUMENTING EVERYTHING...I HAVE IT CHECKED OUT AT THE DEALERSHIP...TOOK MY SIENNA INTO THE TOYOTA DEALERSHIP FOR ITS 40K SERVICE & TOLD THEM WHAT AMERICA TIRE TOLD ME, THE DEALER CHECKED IT OUT & SAID IT DIDN'T NEED AN ALIGNMENT & THE SHOCKS SEEM FINE TO THEM BUT MIGHT NEED REPLACING ONLY BECAUSE MY VANS 9 YRS OLD & THAT THE 2 FRONT TIRES ARE WEATHER CHECKED & ARE DANGEROUS.......SO I GOOGLE PIRELLI TIRE COMPLAINTS & BAM, THEIRS 1000S OF PEOPLE W / THE SAME PROBLEMS AS MYSELF......SO NOW I GO TO WAR W / AMERICAS TIRE & PIRELLI. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560770January 21, 2014
STRUCTURE:BODY
THE DOOR CHECK POCKET ON THE DRIVER'S SIDE DOOR BEGAN MAKING A POPPING SOUND. UPON FURTHER INSPECTION, IT WAS EVIDENT THAT THE SPOT WELDS ON THE POCKET CAME UNDONE. LOOKING INTO THE MATTER, IT BECAME APPARENT THAT THIS IS A KNOWN ISSUE FOR TOYOTA. THEY OFFERED A WARRANTY ENHANCEMENT OF 5 YEARS OR 100,000 MILES FOR THE ISSUE. UPON CONTACTING THE COMPANY AND DISCUSSING THE ISSUE, I WAS PROMPTLY TOLD THAT MY VEHICLE DOES NOT QUALIFY AND THAT THERE IS NOTHING TOYOTA IS WILLING TO DO FOR ME. I HAVE BEEN TOLD BY MULTIPLE PEOPLE AT THE NATIONAL HEADQUARTERS THAT THE DECISION HAS BEEN MADE AND THEY WILL NOT COMPENSATE ME FOR THIS FAILURE WHICH IS DUE TO THEIR FAULTY MANUFACTURING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560638January 20, 2014
ELECTRICAL SYSTEM
WHILE ENGINE IS RUNNING, KEY MAY BE REMOVED. TECHNICIAN COULD NOT FIND ANY PROBLEM WHICH WOULD ALLOW THE KEY TO BE REMOVED WHILE THE ENGINE IS STILL RUNNING. REPAIR COULD NOT BE MADE SINCE NO PROBLEM COULD BE FOUND TO CORRECT THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560725January 20, 2014
STRUCTURE:BODY:HATCHBACK/LIFTGATE
THE ENGINE WAS OFF. I OPENED THE REAR HATCH, WHILE I WAS UNDER THE HATCH PLACING ITEMS IN THE BACK OF THE CAR MY HUSBAND NOT REALIZING I HAD ALREADY OPENED IT AND WAS UNDER IT PUSHED THE BUTTON TO OPEN THE HATCH BUT SINCE IT WAS ALREADY OPEN IT STARTED TO CLOSE ON ME. UPON MEETING RESISTANCE FROM ME (SUBSTANTIAL I MIGHT ADD) IT DID NOT STOP CLOSING AND I HAD TO JUMP INTO THE REAR OF THE VEHICLE TO PREVENT BEING SERIOUSLY INJURED. EITHER THERE IS NO SENSOR TO SENSE AN OBSTRUCTION IN THE DOOR OR THE SENSOR IS FAULTY. WE WILL NOTIFY THE DEALER OF THIS BUT THIS IS A SENSOR THAT SHOULD NOT FAIL, THIS DOOR IS BIG ENOUGH TO SERIOUSLY INJURE SOMEONE OR KILL A CHILD. I WAS NOT INJURED SERIOUSLY BUT MY NECK AND SHOULDER ARE SORE AT THIS POINT FROM PUSHING BACK ON THE DOOR AND TIME WILL TELL IF IT IS MORE THAN A MINOR STRAIN. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10560264January 16, 2014
AIR BAGS
PASSENGER SIDE AIR BAG LIGHT IS ON. AND THE BULLETIN CODE IS DTCB0111. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560017January 15, 2014
STEERING
WHILE DRIVING THE VEHICLE (2004 TOYOTA SIENNA), IN AN EFFORT TO MAKE A TURN, THE STEERING WHEEL WOULD LOCK, AND NOT ALLOW YOU TO TURN EITHER DIRECTION FOR MULTIPLE MOMENTS. AFTER TAKING IT TO TOYOTA ABOUT 3-4 TIMES (ABOUT DEC 2009), THEY FINALLY DETERMINED THAT IT WAS A SYSTEM FAILURE IN A SELF CONTAINED UNIT, THAT WOULD PREVENT YOU FROM SEEING IT IN THE FORM OF LOW POWER STEERING FLUID, ETC. AT THAT TIME, IT WAS REPAIRED AND CONSIDERED TO BE UNDER WARRANTY. IN THE PAST MONTH OR SO, THIS BEING MIDDLE OF JAN 2014, THE STEERING HAS BEEN HAVING SIMILAR ISSUES. HAVE TAKEN IT TO THE DEALERSHIP MULTIPLE TIMES, AND THE TIME PRIOR TO MY DROP OFF YESTERDAY, THEY STATED THAT IT INVOLVED THE "RESERVOIR" AND INSTALLED A NEW ONE. AFTER A FEW DAYS OF HAVING IT, THE ISSUE HAPPENED AGAIN YESTERDAY. I CAN RECALL THAT IN THE FIRST REPAIR (ABOUT 2009) AND THE CURRENT REPAIR, THE ISSUE SEEMED MORE PREVALENT WHEN THE WEATHER WAS COLD AND RAINY. GIVEN THAT I JUST DROPPED THE VEHICLE OFF YESTERDAY, THIS INCIDENT IS STILL NOT COMPLETELY RESOLVED AT THIS POINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560075January 15, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER'S SIDE AUTOMATIC SLIDING DOORS WOULD NOT OPEN FROM THE INTERIOR OR EXTERIOR OF THE VEHICLE. THE CONTACT MENTIONED THAT THE PASSENGER SIDE DOOR FAILED PRIOR TO THE RECENT FAILURE AND WAS REPAIRED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CABLE ASSEMBLY WAS FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559966January 14, 2014
SEAT BELTS
MY FRONT PASSENGER SEAT BELT REPEATEDLY JAMS DUE TO THE SEAT BELT FOLDING OVER ON ITSELF. I HAVE RESEARCHED THIS ISSUE AND HAVE NOTICED THAT MANY TOYOTA SIENNA OWNERS ARE COMPLAINING OF THE SAME THING. WHEN I ASKED MY DEALERSHIP ABOUT THIS ISSUE, THEY SAID THERE WERE NO RECALLS ON THIS ITEM, THEREFORE, THEY WOULD CHARGE ME $400 TO FIX IT. AT THIS POINT, IT'S JAMMING EVERY WEEK AND THE SEAT BELT IS UNUSABLE AT THIS POINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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