Toyota Sienna Complaints

9,048 consumer complaints on file.

#10583155April 16, 2014
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT WHENEVER THE WEATHER WAS COLD, THE REAR SLIDING DOORS FAILED TO OPEN. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10582792April 15, 2014
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
WITHIN ONE WEEK OF PURCHASE, THE DRIVER SIDE, POWER ASSIST SLIDING DOOR FAILED TO OPEN COMPLETELY. AFTER INITIALLY OPENING SIX INCHES IT WOULD ONLY MOVE FOUR INCHES IN EITHER DIRECTION BY PULLING THE EXTERIOR HANDLE. ONLY WITH MULTIPLE PULLS/JERKS COULD THE DOOR BE FULLY OPENED OR CLOSED. THIS PROBLEM WOULD MANIFEST UNPREDICTABLY, MOST OFTEN WITH THE DRIVER SIDE POWER DOOR, BUT ONCE WITH THE PASSENGER SIDE. OTHERWISE THE DOORS FUNCTIONED PROPERLY ABOUT EIGHTY PERCENT OF THE TIME. THIS FAILURE APPEARS TO INVOLVE A SAFETY FEATURE WHICH PREVENTS THE DOOR FROM ADVANCING WHEN SUFFICIENT RESISTANCE IS MET. IN ALL CASES OF FAILURE NO MECHANISM FOR RESISTANCE WAS FOUND. MY FEAR IS THAT THE SAFETY FEATURE MAY ALSO FAIL WHEN IT NEEDS TO PERFORM PROPERLY, TO PREVENT AN ARM OR LEG FROM BEING CRUSHED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10582960April 15, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER SIDE DOOR SPRING BECAME FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THE DOOR WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,855.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10582976April 15, 2014
AIR BAGS
AIRBAG LIGHT CAME ON SO I TOOK MY CAR TO THE TOYOTA DEALERSHIP. I WAS ADVISED THAT MY AIRBAG WIRING HARNESS SYSTEM NEEDS TO BE REPLACED. THE VAN HAS 79K MILES AND IT WAS ONLY COVERED FOR 3 YEARS/36K MILES. HOW IS AN UNUSED AIRBAG DEFECTIVE? WHERE IS THE CONSUMER SAFETY? SHOULD BE A LIFETIME GUARANTEE ESPECIALLY SINCE THE AIRBAG WAS UNUSED. WHY SHOULD MY FAMILY BE AT RISK FOR THE PRODUCT THAT HINDERS ITS USABILITY FOR THE PURPOSE FOR WHICH IT WAS DESIGNED FOR. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579610April 14, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 1999 TOYOTA SIENNA. THE CONTACT STATED THAT AFTER SHIFTING INTO PARK, THE GEARING SHIFTER ARM FRACTURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR REPAIR, WHO STATED THAT THE ENTIRE GEAR SHIFT MODULE WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579406April 13, 2014
STRUCTURE:BODY
THE FRONT OF THE DOOR LATCHED JUST FINE. THE BACK OF THE DOOR STOPPED LATCHING ABOUT A WEEK AGO LEAVING THE DOOR OPEN LIGHT ON ALL THE TIME. I POKED AROUND A BIT AND DISCOVERED THE REAR LATCH ON THE DRIVER'S SIDE SLIDING DOOR WAS LOOSE INSIDE THE DOOR. SINCE I HAD TO TAKE THE VAN TO THE DEALER FOR A RECALL REPAIR ANYWAY I ASKED THEM TO TAKE A LOOK AT THE DOOR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579355April 12, 2014
FUEL SYSTEM, GASOLINE
AS I WAS PULLING ON TO THE HIGHWAY THE TRACTION CONTROL LIGHT AND THE ENGINE LIGHT CAME ON. I THEN NOTICED THE VEHICLE WAS UNDERPOWERED, LIKE ONE CYLINDER WAS DEACTIVATED. CALLED MY DEALER FROM HIGHWAY WHO ADVISED THAT THEY WERE CLOSING IN 5 MINS AND TO NOT TURN IT OFF AS IT MAY NOT RESTART AND I MAY BE STRANDED ON HIGHWAY. DEALER FELT THAT IT WAS JUST BAD GAS, BUT I MADE AN APPOINTMENT TO HAVE THEM CHECK OUT THE CAR THE NEXT DAY. DROVE AT REDUCED SPEED TO MY HOUSE, TURNED CAR OFF AND A FEW MINUTES LATER RESTARTED VAN AND ALL THE LIGHTS WENT OUT AND THE CAR PERFORMED AS NORMAL. THE DEALER INSPECTION THE NEXT DAY INDICATED A CYLINDER ENGINE CODE, AND NOT TO WORRY AS IT WAS PROBABLY BAD GAS. THIS DOESN'T SEEM RIGHT SINCE THE CAR CORRECTED ITSELF WITH A RESTART AND NO CHANGE TO THE GAS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579176April 11, 2014
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TIRE PRESSURE LIGHT STARTED TO COME ON WHEN ALL TIRE PRESSURES ACTUALLY ARE NORMAL. THE DEALERSHIP CAN'T RESOLVE ISSUE. THEN I WENT TO THE WEBSITE AND FOUND OUT NHTSA HAS OPENED A PRELIMINARY EVALUATION REGARDING 2004 AND 2005 SIENNA TIRE PRESSURE AND REGLULATING SYSTEM. WHEN DRIVING ON THE HIGHWAY THE TIRE PRESSURE LIGHT IS ON EVEN IF THE PRESSURE IS OK. IT IS IMPORTANT TO HAVE IT FUNCTION CORRECTLY FOR A VEHICLE WITH A RFT TIRE. I BELIEVE THIS NEEDS TO BE RECALLED FOR SAFETY. OTHERWISE YOU MIGHT NOT KNOW WHEN THERE IS AN ISSUE WITH THE TIRE PRESSURE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579201April 11, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE TURNING AT UNKNOWN SPEEDS, ANOTHER VEHICLE CRASHED INTO THE VEHICLE'S LEFT SIDE. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. THE DRIVER REAR PASSENGER SUSTAINED BROKEN RIBS AND BRUISES TO THE LEFT LEG. THE PASSENGER IN THE THIRD ROW SUSTAINED A BLACK EYE AND BRUISES TO THE FACE. THE DRIVER SUSTAINED ARM AND LEG INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 27,000.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10578838April 10, 2014
STEERING, SEATS
THERE ARE 2 PROBLEMS I AM EXPERIENCING WITH MY 1 YR OLD TOYOTA 2013 SIENNA VAN - 1> RATTLING NOISE COMING FRM BACK OF 2ND ROW OR 3RD SEAT - VERY HARD TO PINPOINT SOURCE, TOOK IT TO MY DEALER FOR 25K SVC, EXPLAINED, WAS NOTIFIED THEY WILL RUN THIS CHECK ON MY 30K MILEAGE SVC AS VAN NEEDS TO BE LEFT FOR 3 TO 4 HRS WITH THEM. THERE ARE A LOT OF INTERNET BLOGS AND POSTINGS ON THIS ISSUE, WITH SOME GETTING TOYOTA TO REPLACE 2ND OR 3RD SEATING COMPLETELY WITH A BRAND NEW SEAT AND THUS MAKING NOISE DISAPPEAR 2> WHEN TURNING THE STEERING WHEEL, WHINING NOISE IN THE BACKGROUND CAN BE HEARD AT VERY LO W SPEED AROUND 15-25 MPH OR EVEN LESS, VERY ANNOYING AND DISTURBING FOR ANY CAR DRIVER.I BELIEVE THAT IS MAY ALSO SIGNIFY AN UNDERLYING PROBLEM, WAITING TO GET OUT OF CONTROL. WITH A RANGE OF MOVING PARTS WORKING IN TANDEM, IT IS DIFFICULT TO FIGURE OUT THE SOURCE OF SUCH ABNORMAL CAR SOUNDS. HOWEVER, ONE THING YOU CAN BE SURE OF, IS THAT THE NOISE, IN THIS CASE, IS CREATED DUE TO SOME PROBLEM IN THE STEERING WHEEL ASSEMBLY ITSELF. THE LIKELY CANDIDATES ARE THE POWER STEERING PUMP, PULLEY, OR THE BELT. I BELIEVE - TOYOTA AGAIN IS AWARE OF THIS ISSUE - AS THERE ARE NUMEROUS BLOGS AND POSTINGS ON THIS ISSUE AS WELL, THEY SHOULD COME OUT CLEAN AND MAKE THE NECESSARY REPAIRS ASAP PRIOR AN INJURY OR FATALITY HAPPENS AGAIN. WITH ALL THE RE-CALLS TOYOTA HAS BEEN ISSUING I URGE NHTSA TO QUICKLY ACT ON IT - PRIOR NEW LAWSUITS OR DEATH OCCURS. PLEASE HELP COMMON MAN LIKE ME AND OTHERS HERE TO FIGHT THIS BEHEMOTH GIANT ! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578711April 10, 2014
AIR BAGS, POWER TRAIN, VEHICLE SPEED CONTROL
2004 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO VEHICLE ACCIDENT AND SHIFT LOCK SOLENOID RECALL NOTICE, RECEIVED AFTER ACCIDENT. *SMD THE CONSUMER AND HER HUSBAND WERE INVOLVED IN AN ACCIDENT, WHEN THE VEHICLE SUDDENLY SURGE FORWARD, AFTER TURNING INTO A PARKING SPOT. THE VEHICLE VIOLENTLY CRASHED INTO THE CONCRETE STOREFRONT WALL. ALSO, THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOTALED. *JB UPDATED 08/07/14
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10578456April 9, 2014
STEERING
IN MAY OF 2013, I WAS TOLD BY ROSNER TOYOTA OF STAFFORD VA, THAT MY VEHICLE, WITH LESS THAN 60,000 MILES ON IT, WOULD NOT PASS A SAFETY INSPECTION BECAUSE THE RACK AND PINION STEERING SYSTEM WAS LEAKING FLUID. NOT WANTING TO DRIVE AN UNSAFE VEHICLE, I HAD NO CHOICE BUT TO FIX IT. I PETITIONED TOYOTA HEADQUARTERS ABOUT THIS, AND THEY AGREED TO COVER $900.00 OF THE $1,300.00 BILL. I THINK THEY SHOULD HAVE COVERED THE ENTIRE AMOUNT, BUT I ENDED UP SHELLING OUT $300.00 FOR A NEW BOOT TO TEMP FIX THE PROBLEM, AND THEN THE REMAINING $400.00 TO REPLACE THE RACK AND PINION. NOW, LESS THAN 1 YEAR FROM THE REPLACEMENT OF THE RACK AND PINION, ROSNER OF TOYOTA TELLS ME THAT THE SAME SIDE OF THE RACK AND PINION IS AGAIN LEAKING FLUID AND THAT IT NEEDS TO BE REPLACED. ROSNER REPLACED THE PARTS, BUT I AM CONCERNED THAT THIS IS JUST A TEMPORARY FIX TO A MUCH BIGGER PROBLEM. THIS IS THE THIRD RACK AND PINION FOR THIS VEHICLE IN LESS THAN 6 YEARS. I AM CONCERNED THAT THIS VEHICLE IS NOT SAFE FOR OPERATION. PLEASE ADVISE AND THANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578588April 9, 2014
ENGINE, SERVICE BRAKES
DURING A RECENT TRIP TO ALABAMA FROM VIRGINIA, OUR 2008 TOYOTA SIENNA SUDDENLY ACCELERATED WHILE PRESSING THE BRAKE PEDAL INSTEAD OF BRAKING. BOTH TIMES, WE WERE APPROACHING MODERATELY HEAVY TRAFFIC. MY WIFE WENT TO APPLY THE BRAKES TO SLOW THE VAN. INSTEAD OF BRAKING AND SLOWING THE VEHICLE, THE VAN WENT INTO FULL ACCELERATION MODE. THE TRANSMISSION DOWNSHIFTED AND STARTED APPLYING FULL THROTTLE. THE FIRST TIME WE THOUGHT WE WERE GOING CRAZY. THE SECOND TIME, BOTH MY WIFE AND I WATCHED AS HER FOOT APPLIED THE BRAKES AND TO OUR AMAZEMENT, THE VAN STARTED ACCELERATING AGAIN! LUCKILY BOTH TIMES, MY WIFE TOOK HER FOOT OFF THE BRAKE PEDAL AND REAPPLIED ONCE THE VAN STOPPED ACCELERATING AND THE BRAKES WORKED THEN. I HAVEN'T HAD TIME TO TAKE THIS INTO THE TOYOTA DEALER YET. WE ARE STILL UNDER A 30 DAY WARRANTY WITH CARMAX, SO I HAVE COMMUNICATION OUT TO THEM TO SEE HOW WE SHOULD HANDLE THIS SITUATION. I THOUGHT THIS TOYOTA SUDDEN ACCELERATION STORY WAS EXAGGERATED. NOW I'VE EXPERIENCED IT MYSELF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577851April 7, 2014
STRUCTURE:BODY
THE SLIDING BACK DOOR WILL NOT OPEN. THE MOTOR IS STILL WORKING BUT THE DOOR WILL NOT OPEN. IT CAN NOT BE OPENED MANUALLY EITHER. THIS IS A HUGE SAFETY ISSUE FOR MY CHILDREN IN CASE OF AN ACCIDENT. THE IS NO WAY TO EXIT THE CAR FROM THE BACK SEATS ON THE PASSENGER SIDE. THERE SHOULD ALWAYS BE A WAY TO MANUALLY OPEN THE DOOR. I HAVE RESEARCHED THIS ON THE INTERNET AND THERE ARE A LOT OF COMPLAINTS FROM MANY PEOPLE HAVING THE SAME SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577959April 7, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED WHILE OPENING AND CLOSING THE DRIVERS DOOR IT MADE A LOUD GRINDING NOISE. THE DEALER INSPECTED THE VEHICLE AND FOUND THAT THE DOOR WELDING FRACTURED DUE TO DEFECTIVE WELDING. THE DEALER RECOMMENDED THAT THE DRIVERS DOOR BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 119,000. THE CURRENT MILEAGE 121,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575598April 3, 2014
VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR
2012 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO IMPROVE VISIBILITY AND SAFETY OF THE AUTOMOBILE INDUSTRY. *SMD THE CONSUMER STATED DUE TO THE TECHNOLOGY FEATURES MOUNTED ON THE REAR VIEW MIRROR, IT IS MORE DIFFICULT TO ADJUST IT. THE CONSUMER WOULD LIKE TO HAVE A VEHICLE WITHOUT A REAR VIEW MIRROR MOUNTED ON THE WINDSHIELD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576736April 2, 2014
STRUCTURE
DASHBOARD MELTS WHEN DRIVEN IN 80 DEGREE WEATHER. BECOMES STICKY AND SHINY. GLARE FROM SHINE MAKES IT IMPOSSIBLE TO SEE OUT WINDSHIELD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576785April 2, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER:13V429000 (POWER TRAIN) AND STATED THAT THE PARTS WERE NOT AVAILABLE. AN AUTHORIZED DEALER WAS CONTACTED AND PROVIDED AN UNREASONABLE DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE UNREASONABLE TIME FRAME FOR REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576775April 2, 2014
AIR BAGS
MY VEHICLE'S SAFETY RESTRAINT ( AIRBAG) LIGHT ON THE DASH CAME ON AND I TOOK IT TO THE DEALER FOR ANALYSIS. THEY TOLD ME THE ENTIRE RESTRAINT SYSTEM WOULD HAVE TO BE REWIRED AT A COST OF $4000.00. WITHOUT IT, I HAVE NO AIRBAGS. THIS SHOULD BE A RECALL ITEM, NOT THE RESPONSIBILITY OF THE CAR OWNER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576906April 2, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 TOYOTA SIERRA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH INTO A PARING LOT, THE VEHICLE ACCELERATED TO 85 MPH AND THEN CRASHED INTO TWO PARKED VEHICLES. THE BRAKE PEDAL WAS ENGAGED REPEATEDLY AND THE IGNITION WAS TURNED OFF IN ORDER TO STOP THE ACCELERATION FAILURE. THE CONTACT WAS NOT INJURED AND A POLICE REPORT WAS NOT FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE FRONT END OF THE VEHICLE WAS REPAIRED. THE TECHNICIAN WAS UNABLE TO DIAGNOSE A FAILURE. THE FAILURE LATER RECURRED AND THE CONTACT SUSATINED SEVERE DAMAGES TO THE VEHICLE. A POLICE REPORT WAS FILED WITH NO INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 68,000. UPDATED 07/01/14 MA
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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