Toyota Sienna Complaints

9,048 consumer complaints on file.

#10588854May 16, 2014
STEERING
TEAR ON THE BOOT OF THE POWER STEERING RACK, PASSENGER SIDE. I RESEARCHED ON THE INTERNET AND FOUND THIS WAS NOT UNCOMMON FOR TOYOTA SIENNA 2006. SOME SAID TOYOTA SEEMED TO FIX IT IN THE 2007 MODEL. TOYOTA MAY KEEP QUIET ABOUT THE PROBLEM. THE BOOT IS TOO CLOSE TO ONE OF THE BELTS. ANY DEBRIS (ROCK OR ICE OR PIECE OF METAL) COULD BE SLING-SHOT BY THE BELT AND HIT THE RUBBER BOOT. THIS IS A POTENTIAL SAFETY ISSUE, THE EXPOSED STEERING JOINTS COULD RUST AND BREAK IN THE HIGHWAY. THEY SHOULD PUT A PROTECTIVE PLATE BETWEEN THE BOOT AND THE BELT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592033May 16, 2014
POWER TRAIN
BACKING UP IN REVERSE, UNABLE TO PUT CAR INTO DRIVE, NEUTRAL, OR PARK. CAR WOULD ONLY MOVE IN REVERSE SHUT CAR OFF, WAS UNABLE TO RESTART CAR DUE TO BEING STUCK IN REVERSE. VEHICLE TOWED TO DEERFIELD BEACH DEALERSHIP. DEALER DIAGNOSED SHIFTER CABLE BROKE. ADDRESSED THIS COMMON SAFETY FAILURE WITH SERVICE MANAGER. SERVICE MANAGER SAID NO SERVICE BULLETIN EXITS FOR THIS PROBLEM. WE KNOW IT IS A COMMON FAILURE BECAUSE WE KNOW OTHER PEOPLE THAT HAVE EXPERIENCED THE SAME PROBLEM IN THEIR SIENNA. THE TOW TRUCK DIVER STATED IT IS A COMMON FAILURE. PARTS DEPARTMENT KNOWS ABOUT THIS FAILURE. LOCAL DEALERSHIPS CARRY PART IN STOCK. WAS UNABLE TO RESOLVE THIS SAFETY ISSUE WITH SERVICE MANAGER. TOYOTA DOESN'T SEEM TO WANT TO ADDRESS THIS SAFETY FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588502May 15, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT STATED THAT THE TRANSMISSION FAILED. THE CONTACT ALSO STATED THAT NHTSA CAMPAIGN NUMBER 13V429000 (POWER TRAIN) REPAIR WAS PERFORMED; HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE CONTACT ALSO STATED THAT THE GEAR SHIFT WAS IN DRIVE HOWEVER, THE VEHICLE FAILED TO ACCELERATE. THE DRIVER ATTEMPTED TO SHIFT FROM REVERSE TO DRIVE AND WAS UNABLE TO RELEASE THE GEAR SHIFT. THE VEHICLE WAS TOWED TO THE DEALER, WHO PERFORMED A DIAGNOSTIC TEST THAT CONFIRMED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588262May 14, 2014
STRUCTURE:BODY:DOOR, STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR MADE A LOUD POPPING NOISE WHEN IT WAS OPENED. THE CONTACT ALSO STATED THAT THE DRIVERS DOOR SWUNG OPEN AND HIT HER LEGS. A LOCAL MECHANIC INSPECTED THE VEHICLE AND NOTICED THAT THE DRIVER'S DOOR HINGE WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 117,000. THE APPROXIMATE CURRENT MILEAGE WAS 118,000. UPDATED 11/12/14*LJ UPDATED 01/26/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588329May 14, 2014
STEERING
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA . THE CONTACT STATED WHILE DRIVING 45 MPH THE BRAKES STARTED TO ENGAGE. THERE WAS A BEEPING SOUND AS THE TRACTION WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED APPROXIMATELY TEN TIMES. THE DEALER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE STEERING ANGLE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588354May 14, 2014
AIR BAGS, STRUCTURE:BODY, VISIBILITY:SUN/MOON ROOF ASSEMBLY
DUE TO A FAILURE IN THE MOONROOF SYSTEM IN THE VEHICLE (RUBBER SEAL AND TWO DRAINS ON EITHER SIDE), RAIN WATER SEEPED INTO THE AIR BAG SYSTEM RESULTING IN MOLD-BUILD UP AND SERIOUS DAMANGE TO THE VEHICLE AND POSSIBLE MALFUNCTION OF THE AIR BAGS AND BREATHING OF DANGEROUS MOLD/FUNGI. ALL THE PASSENGERS IN THE VEHICLE GOT NAUSEOUS IN 1-HOUR JOURNEY AND THE FUTURE CONSEQUENCE OF SUCH FUNGI BUILD UP AND POTENTIAL FAILURE OF THE AIR-BAG COULD BE LIFE THREATENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588396May 14, 2014
ELECTRICAL SYSTEM
I STARTED HAVING PROBLEMS WITH THE POWER DOORS AND HATCH IN 2010. I WAS NEVER INFORMED BY TOYOTA OF THE TSB-0085-09 AND HAVE HAD TO DO RESEARCH MYSELF ON THE PROBLEM. THE PROBLEM WAS INTERMITTENT AND DEALERSHIPS WOULD NOT ADDRESS IT. ON 5/12 2014 WAS DRIVING ON AN INTERSTATE AT 60 MILES AN HOUR IN THE RAIN WHEN MY POWER DOOR KEPT OPENING AND WOULD NOT CLOSE. SOMEONE COULD HAVE BEEN SERIOUSLY INJURED. I HAD TO FIND A SAFE PLACE TO PULL OVER. IT WOULD NOT MANUALLY CLOSE. I HAD TO STRAP THE DOOR SHUT. I FEEL THIS IS A SAFETY ISSUE THAT SHOULD BE FIXED BY RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586966May 13, 2014
AIR BAGS
2007 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO VEHICLE REGISTRATION AND AIRBAG CONNECTOR RECALL NOTICE WAS SENT TO WRONG ADDRESS. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588148May 13, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 1998 TOYOTA SIENNA. THE CONTACT RECEIVED A NOTIFICATION RELATED TO NHTSA CAMPAIGN ID NUMBER 10V160000(STRUCTURE) AND STATED THAT THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS CONTACTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588240May 13, 2014
VISIBILITY:GLASS, SIDE/REAR
DRIVING APPROX. 45 MILES PER HOUR IN THE CITY AND SUDDENLY THE PASSENGER SIDE REAR BACK WINDOW (VENT WIDOW) SHATTERED. FIRST A VERY LOUD NOISE AND THEN THE GLASS SHATTERED AND WENT EVERYWHERE. THERE WAS NO VISIBLE DAMAGE NOR DID THERE SEEM TO BE ANY EXTERNAL DEBRIS THAT COULD HAVE HIT THE WINDOW. THE ROAD WAS RATHER SMOOTH. NOT SURE IF THIS IS A COMMON PROBLEM FOR WINDOWS OR THE 2011 TOYOTA SIENNA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587895May 12, 2014
STEERING
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE POWER STEERING FAILED AS THE STEERING TRACTION CONTROL AND THE VSC WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,545 AND THE CURRENT MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587910May 12, 2014
STRUCTURE:BODY:HATCHBACK/LIFTGATE
AFTER THE REAR HATCH STRUTS WERE REPLACED FOR THE RECALL, THE REAR HATCH WHEN OPENED MANUALLY FLIES OPEN SO FAST IT HAS HIT ME THE HEAD. TOYOTA SAID THE NEW STRUTS HAVE MORE PRESSURE TO HOLD THE DOOR UP SO IT WILL OPEN FASTER, BUT THIS IS DANGEROUS. THE DOOR NEVER OPENED THIS FAST WITH THE OLD STRUTS. TOYOTA NEEDS TO RESOLVED THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587256May 8, 2014
STRUCTURE:BODY
FAILURE OF STRUTS ON REAR HATCH. REAR HATCH DOES NOT OPEN ON ITS OWN. HATCH SLAMS SHUT. RISK OF INJURY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587302May 8, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 10V16000 (STRUCTURE) BUT WAS ADVISED BY THE DEALER AND MANUFACTURER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587347May 8, 2014
ENGINE
THE RUBBER PORTION OF THE OIL SUPPLY HOSE FOR THE WT-1 ACTUATOR FAILED RESULTING IN A SUDDEN LOSS OF SEVERAL QUARTS OF OIL. THIS OIL WAS CARRIED ALONG THE UNDERCARRIAGE AND SPRAYED A FINE MIST OF OIL ON THE WINDSHIELDS OF THE CARS BEHIND THE VAN. LUCKILY THIS OCCURRED CLOSE TO HOME AT A LOW SPEED. IF THIS WAS ON THE HIGHWAY IT COULD HAVE CAUSED SUDDEN REDUCED VISIBILITY FOR THE DRIVERS BEHIND THE VEHICLE AND COULD HAVE LED TO AN ACCIDENT. I AM SORRY BUT USING A RUBBER HOSE ON AN OIL LINE IS ONE OF THE DUMBEST THINGS I HAVE HEARD OF. FORTUNATELY FOR US, NO ONE WAS HURT AND NO DAMAGE WAS DONE TO THE VEHICLE. I DON'T UNDERSTAND HOW THIS HAS NOT TURNED INTO A RECALL. THIS WAS A BIG MISTAKE ON TOYOTA'S PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586871May 6, 2014
ENGINE
WITH NO WARNING AT ALL THE ENGINE COOLING LINES JUST RUPTURED IN MY DRIVE WAY SPILLING OIL ALL OVER THE FRONT OF MY HOUSE ON THE CONCRETE AND I HAVE SEEN PEOPLE ON LINE WITH LESS MILEAGE THEN MY 07 SIENNA XLE HAVING THE SIMILAR PROBLEM SOMETHING ABOUT CHEAP RUBBER WAS USED TO MAKE THESE LINES THERE IS EVEN A YOU TUBE VIDEO ON THIS MATTER .. THIS A SAFETY CONCERN GLAD IT HAPPEN IN FRONT OF MY HOUSE INSTEAD OF ON THE ROAD WITH MY FAMILY ON BOARD . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596141May 5, 2014
STRUCTURE
TOYOTA VERBALIZES THERE WAS A SUBSTANCE LEFT OUT OF THE DASHBOARD MIXTURE DURING PRODUCTION OF THE VEHICLE. IT, ACCORDING TO THEM, IS AN ISSUE WITH TWO MODELS AND TWO YEARS OF THOSE MODELS. THE DASH BOARD BEGIN TO CRACK ABOUT 28,000 MILES. THE VAN ONLY HAS 38,000 NOW. IT HAS CRACKED FROM SIDE TO SIDE ACROSS THE TOP, DOWN THE FRONT AND AROUND THE SIDES (LIKE AN EGG SHELL). THE RIGHT SIDE AIR BAG IS HOUSED IN THE DASH. PIECES OF THE RIGHT DASH ARE ACTUALLY GOING TO FALL OUT NOW. TOYOTA, AGAIN, ADMITS THE PROBLEM, BUT REFUSES TO HELP. I LAST SPOKE TO THEM ON 5.2.2014 (ROY G.). I HAVE BEEN SPEAKING TO THEM ABOUT THIS SAFETY ISSUE SINCE 2008, EVEN WITH THE REGIONAL MANAGER, AS THE LOCAL TOYOTA ASKED THEM TO REPLACE IT. TOYOTA DECLINED. THIS IS AN ISSUE THAT CAN CAUSE THE AIRBAG TO DEPLOY WITHOUT AN ACCIDENT OR WRONGFULLY SO IN AN ACCIDENT. THE ENTIRE DASH WILL BLOW OUT, THE PHYSICAL DAMAGE TO A PERSON UNKNOWN. I NEED HELP WITH THIS ISSUE. THIS IS A 60,000 SIENNA THAT HAS HANDICAP LIFT IN IT. THIS IS A HUGE SAFETY CONCERN FOR ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586499May 5, 2014
STRUCTURE
APPROXIMATELY SIX (6) MONTHS AGO, I STARTED TO NOTICE MY DASHBOARD GETTING STICKY WHEN THE SUN BEATS DOWN ON IT. IT STARTED IN A SMALL AREA OF THE DASHBOARD ABOUT THE SIZE OF A QUARTER, BUT NOW APPEARS TO SPREADING. I HAVE CONTACTED THE TOYOTA DEALERSHIP THAT I PURCHASED THE VEHICLE FROM AND THEY CLAIM THAT THEY HAVE NEVER HEARD OF SUCH A CONDITION. AFTER DOING SOME RESEARCH ON THE WEB, I FOUND THE FOLLOWING NEWS SEGMENT THAT POINTEDLY IDENTIFIES THE EXACT PROBLEM THAT I AM HAVING: HTTP://WWW.WPTV.COM/MONEY/CONSUMER/TOYOTA-DEALER-CALLS-MELTING-DASHBOARDS-A-DEFECTIVE-PRODUCT-AND-WANTS-AUTO-MAKERS-TO-PAY-FOR-REPAIRS I AM NOT CERTAIN WHAT CAN BE DONE, HOWEVER IN MY OPINION THERE SHOULD BE A FACTORY REGARDING ON THIS EXTREMELY HAZARDOUS CONDITION. PLEASE LOOK INTO THIS MATTER AND ADVISE. THANK YOU FOR YOUR CONSIDERATION AND PROMPT ATTENTION TO THIS IMPORTANT MATTER. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585440April 29, 2014
SERVICE BRAKES
WHILE DRIVING IN A RESIDENTIAL AREA, GOING 5-10 MPH, THE ANTI-LOCK BRAKE LIGHT CAME ON FLASHING AND BEEPING LOUDLY. THE STEERING SYSTEM LOCKED UP AND LASTED 45 SECONDS TO 1 MINUTE. IT WOULD OCCUR ON A HIGHWAY AS WELL, NO REASON, GROUND COMPLETELY DRY. IT WOULD OCCUR DRIVING INTO THE PA TURNPIKE TOLL BOOTH, ROUNDING CORNERS, GOING STRAIGHT ON 65 MPH HIGHWAY, (IT OCCURRED INTERMITTENTLY 60-70 TIMES). THE DEALER (NORTH HILLS TOYOTA 7401 MCKNIGHT ROAD, PITTSBURGH, PA 15237 412-318-3000 WERE UNABLE TO FIX IT AFTER I TOOK IT IN TWICE. THE LAST TIME, THEY DISCONNECTED THE ANTILOCK BRAKE SYSTEM TO FIX THE PROBLEM. I CURRENTLY AM DRIVING WITH THE SYSTEM UNCONNECTED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585286April 28, 2014
STEERING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE REVERSING FROM A PARKING SPACE, THE STEERING SEIZED WITHOUT WARNING. THE CONTACT WAS NOT ABLE TO TURN IN EITHER DIRECTION AND HAD TO RESTART THE VEHICLE TO REGAIN STEERING CAPABILITIES. THE CONTACT ALSO STATED THAT ON A SEPARATE OCCASION, THE KEY COULD NOT BE TURNED IN THE IGNITION. THE CONTACT HAD TO CALL ROADSIDE ASSISTANCE TO GET THE VEHICLE STARTED. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THEY WERE UNABLE DIAGNOSE THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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