Toyota Sienna Complaints

9,048 consumer complaints on file.

#10585113April 26, 2014
SEAT BELTS
MY DAUGHTER WAS SITTING IN THE MIDDLE PASSENGER SEAT AND THE SEAT BELT STARTED TO TIGHTEN ON IT'S OWN. WE HAD TO CUT THE SEAT BELT TO LET HER OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584945April 25, 2014
STRUCTURE:BODY
REAR MANUAL SLIDING DOOR LOCK FAILED....DOOR WILL NOT STAY CLOSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584983April 25, 2014
FUEL SYSTEM, GASOLINE, VEHICLE SPEED CONTROL
VEHICLE SUDDENLY ACCELERATES WHEN THE GAS PEDAL IS LIGHTLY TAPPED. THE ENGINE WILL ACCELERATE OVER 2000 RPM A STAY THERE UNTIL THE IGNITION IS TURNED OFF. IF THE BRAKES ARE NOT HELD DOWN DURING THIS TIME THE VEHICLE WOULD CERTAINLY CRASH INTO ANYTHING IN ITS WAY. GAS PEDAL IS NOT STICKY OR STUCK, FLOOR MATS ARE NOT IN VEHICLE, AND THROTTLE IS CLOSED YET THE VEHICLE STILL ACCELERATES? CAN NOT FIND ANY OTHER ISSUES FOR THIS MODEL AND YEAR ONLINE FOR HELP OR ADVICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584573April 24, 2014
SUSPENSION
DRIVERS SIDE FRONT COIL SPRING BROKE WHILE PARKED IN THE GARAGE OVERNIGHT. THE BOTTOM COIL OF THE SPRING SNAPPED OFF. APPEARS SOME OF THE SPRING COATING WAS MISSING PRIOR TO THE BREAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584634April 24, 2014
STRUCTURE
VEHICLE HAD GOT CRACKS SPREADING ACROSS THE DASHBOARD AND THIS COULD CAUSE THE AIR BAD ON THE PASSENGER SIDE OF THE VEHICLE TO INFLATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584644April 24, 2014
ENGINE
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT STATED THAT UPON INSPECTION, IT WAS FOUND THAT THERE WAS AN OIL LEAK. THE CONTACT DIAGNOSED THAT THE OIL COOLER HOSES NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED BY THE CONTACT. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 79,303.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584435April 23, 2014
SEAT BELTS
THE FRONT DRIVER'S SEAT BELT BECAME JAMMED AND COULD NOT BE RELEASED. I WAS 3 MILES AWAY FROM HOME AND, AFTER STRUGGLING FOR A WHILE, HAD TO DRIVE HOME WITHOUT WEARING A SEATBELT. WE HAD TO TAKE APART THE INTERIOR PANEL TO FIX THE SEATBELT. I HAVE GOOGLED AND APPARENTLY THIS IS A COMMON PROBLEM FOR THE SIENNA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584453April 23, 2014
ELECTRICAL SYSTEM, STRUCTURE
FIRST DASHBOARD HAS NUMEROUS CRACKS, THEN REAR CAMERA STOPPED WORKING, THEN NAVIGATION SYSTEM STOPPED WORKING, NOW RADIO WORKS INTERMITTENTLY - I BELIEVE THE PROBLEM IS ELECTRICAL BECAUSE OF CONTINUOUS HUMMING SOUND RADIO EMITS. *TR I AM CONCERNED ABOUT THE AIRBAGS AND ALSO BEING WITHOUT REAR CAMERA FRIGHTENS ME. TOYOTA HAS REFUSED TO FIX PROBLEM 0 STATES OUT OF WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584455April 23, 2014
STEERING
INITIALLY, STEERING IS STIFF WHEN THE VEHICLE IS STARTED AND THE STEERING WHEEL IS TURNED. I AM AFRAID THAT IT MIGHT HAPPENED WHEN THE CAR IS RUNNING AT HIGH SPEED. IT WOULD APPEAR THAT THERE WAS A RECALL INCLUDING THE 2005 SIENNA, BUT APPARENTLY THE 2006 MODEL YEAR IS NOT COVERED. THANKS FOR LOOKING INTO THIS MATTER, BEST REGARDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584106April 22, 2014
AIR BAGS
I WAS DRIVING DOWN I-95 TO FLORIDA FROM NC, TRAVELING 70 MPH IN THE LEFT LANE WHEN I NOTICED A CAR COMING UP FROM BEHIND DRIVING ALMOST ON THE CENTER LINE. I STAYED IN MY LANE AND THE CAR CAME UP AND IMPACTED THE RIGHT SIDE OF MY VEHICLE, ROTATING THE CAR 90 DEGREES AND SENDING ME AND MY FAMILY OFF THE INTERSTATE ONTO THE RIGHT SHOULDER. THE SIDE AIRBAG DID NOT DEPLOY EVEN THOUGH THE POINT OF IMPACT RESULTED IN DAMAGE TO THE PASSENGER AND SIDE DOORS OF THE MINIVAN. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10584120April 22, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT SHE NOTICED THAT THE DASHBOARD HAD MANY CRACKS. THE CONTACT STATED THAT SHE EXAMINED THE DASHBOARD AND NOTICED THE MAJORITY OF THE CRACKS WERE AROUND THE AIR BAG. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583993April 21, 2014
ENGINE AND ENGINE COOLING, POWER TRAIN
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ECM NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 118,000 AND THE CURRENT MILEAGE WAS 119,000. UPDATED 06/10/14*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584017April 21, 2014
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
STARTING FROM A STOP AND ACCELERATING UP TO APPROX 20 MPH, ABS TRACS VSC LIGHTS ILLUMINATED WITH BEEPING ALERT, AND ACTIVATION OF BRAKES CAUSING A SUDDEN DECELERATION. THE ROAD WAS DRY, LEVEL PAVEMENT, NO ICE, NO GRAVEL, DRIVING STRAIGHT AND THE BRAKES WERE NOT BEING APPLIED. THERE WERE NO CONDITIONS THAT WOULD NECESSITATE THE TRACTION CONTROL. AS THE BRAKES WERE NOT BEING APPLIED AT THE TIME OF THE INCIDENT, THE REAR BRAKE LIGHTS WOULD NOT HAVE ILLUMINATED. THEREFORE, ANY DRIVER BEHIND OUR VEHICLE WOULD NOT HAVE BEEN ALERTED TO THE SUDDEN DECELERATION WHICH COULD HAVE RESULTED IN A COLLISION. FORTUNATELY THIS WAS NOT THE CASE. THIS IS THE 2ND TIME THAT THIS ISSUE HAS OCCURRED WITH THIS VEHICLE. THE FIRST WAS IN NOV. 2007 (46000 MILES IN THE VEHICLE). TOYOTA SERVICE WAS NOT ABLE TO FIND A FAULT, NO CODES STORED AND NOT ABLE TO REPLICATE AT THAT TIME. THEY SAID THAT THEY WOULD HAVE A CORPORATE CONTACT GET IN TOUCH WITH ME. I NEVER HEARD FROM THEM. NOTHING WAS RESOLVED. THERE ARE AT LEAST TWO TSBS RELATED TO THE VSC ISSUE (TSB BR004-03 AND BR008-04). NEITHER WAS IMPLEMENTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583658April 19, 2014
STRUCTURE, ENGINE AND ENGINE COOLING
THE AIR CONDITIONER HOUSING IS LEAKING WATER ONTO SAFETY-CRITICAL PARTS. THIS HOUSING IS MADE OF PLASTIC PARTS THAT ARE GLUED TOGETHER. WATER IS CONDENSED DURING THE COOLING CYCLE, AND IT THEN COLLECTS AT THE BOTTOM AND EXITS THE VEHICLE THROUGH A RUBBER HOSE. THE GLUE HOLDING THE HOUSING TOGETHER HAS FAILED. WATER IS LEAKING FROM THE HOUSING AND RUNNING ONTO THE COMPUTER MODULE THAT DEPLOYS THE AIRBAGS. I HAVE BEEN ADVISED BY THE DEALER THAT IT IS NOT SAFE TO DRIVE THE VEHICLE WITH A WET MODULE BECAUSE THE AIRBAGS CAN DEPLOY WHILE MOVING, OR THAT THEY MIGHT NOT DEPLOY IN THE EVENT OF A COLLISION. AN IDENTICAL PROBLEM AFFECTS TOYOTA MODELS CAMRY, AVALON, AND VENZA. THIS RECALL CAN BE FOUND AT: WWW.TOYOTANEWS.PRESSROOM.TOYOTA.COM THE RECALL INFO IS: RELEASES/TOYOTA/RECALL+CAMRY+AVALON+VENZAOCT17 THIS WILL TURN INTO A SERIOUS SAFETY ISSUE AS THESE VEHICLES GET OLDER WATER CAN LEAK ONTO THE DEPLOYMENT MODULE WITHOUT BEING SEEN. IN MY PARTICULAR CASE, THE WATER HAD APPARENTLY BEEN LEAKING FOR SOME TIME - PERHAPS A YEAR OR TWO - AND WAS DETECTED PURELY BY CHANCE. THERE WAS SIGNIFICANT RUST ON THE FLOORBOARD OF THE VEHICLE. I HAVE DISCUSSED THE ISSUE WITH TOYOTA, AND THEY REFUSE TO DO ANYTHING ABOUT IT. THE CIRCUMSTANCES OF THE RECALL ON CAMRY, AVALON, AND VENZA APPEAR TO BE IDENTICAL TO THE CIRCUMSTANCES I HAVE EXPERIENCED, YET THERE IS NO RECALL ON THE SIENNA. THIS APPEARS TO BE AN UNSAFE CONDITION. I WOULD APPRECIATE IT IF YOU WILL TAKE A LOOK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10582768April 17, 2014
STRUCTURE:BODY:DOOR
2004 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO DOOR WELD RECALL PROBLEMS. *SMD THE CONSUMER STATED FOR MORE THAN 3 YEARS, HE HAS BEEN HEARING A POPPING NOISE COMING FROM THE DRIVER SIDE DOOR. TOYOTA WAS AWARE OF THE PROBLEM AND INITIATED A WARRANTY ENHANCEMENT PROGRAM FOR THE DEFECTIVE DOOR WELD FOR THE 2004-2006 SIENNA'S, BUT ONLY IF THEY WERE 5 YEARS/100K MILES. THE CONSUMER STATED THE PROBLEM STARTED WITH HIS VEHICLE IN 2010, WHEN THE VEHICLE WAS ALREADY 6 YEARS OLD. TOYOTA ISSUED A TECHNICAL BULLETIN, BUT REFUSED TO ISSUE A RECALL. RE-WELDING THE FAILURE POINTS WAS NOT RECOMMENDED AS THEY WERE PRONE TO FAIL AGAIN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583262April 17, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT STATED THAT THE DASHBOARD EXHIBITED NUMEROUS CRACKS NEAR THE AIR VENTS. ADDITIONALLY, A STICKY SUBSTANCE COVERED THE ENTIRE DASHBOARD SURFACE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583379April 17, 2014
STRUCTURE:BODY:DOOR
THE AUTOMATIC SLIDING DOOR CABLE CAME LOOSE, CAUSING THE DOOR TO GET STUCK AND FURTHER DAMAGE THE CABLE. THIS FLAW IS NOTED IN A RECALL FOR 2004-2007 MODELS, BUT WE BELIEVE IT SHOULD BE INCLUDED IN THE 2008 MODELS, AS WELL. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578736April 16, 2014
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ELECTRICAL SYSTEM:WIRING
2012 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO ACCELERATION PROBLEMS. *SMD THE CONSUMER STATED THE VEHICLE STARTED TO STALL. THE MORE SHE ATTEMPTED TO ACCELERATE, THE SPEEDOMETER CONTINUED TO DECREASE. SHE WAS ABLE TO PULL OFF TO THE SHOULDER. HER HUSBAND ATTEMPTED TO RE-START THE VEHICLE, BUT NOT HAPPENED. THE VEHICLE WAS TOWED TO THE DEALER. HOWEVER, A COMPUTER DIAGNOSTIC DID NOT REVEAL A PROBLEM. SEVERAL DAYS LATER, THE VEHICLE STALLED AGAIN. SHE MANAGED TO RE-START THE VEHICLE, AND DROVE IT TO THE DEALER. AFTER HAVING THE VEHICLE FOR SEVERAL DAYS, THE DEALER WAS STILL UNABLE TO FIND A PROBLEM. THE VEHICLE WAS RETURNED TO THE CONSUMER. HOWEVER, IT STALLED AGAIN, AND IT WOULDN'T RE-START. THE VEHICLE STALLED AGAIN, FOR THE 4TH TIME.*JB THE CONSUMER STATED THE TECHNICIANS QUICKLY FOUND THE PROBLEM, WHICH WAS A FAULTY WIRE LEADING TO THE FUEL PUMP. UPDATED 05/20/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583040April 16, 2014
TIRES:VALVE
OUR TOYOTA HAS ONLY 34,900 MILES ON IT. ON 4/13/2014 WHILE TRYING TO FILL AIR IN THE REAR PASSENGER TIRE, THE STEM VALVE BROKE OFF, LITERALLY IN TWO PIECES. THAT WAS A VERY DANGEROUS SITUATION AND EASILY COULD HAVE HAPPENED WHILE DRIVING SINCE I DIDN'T EXERT ANY PRESSURE WHILE ATTACHING THE AIR HOSE TO IT. I CALLED TOYOTA HEADQUARTERS AND SPOKE TO [XXX] WHO SAID THAT SINCE THERE US NO RECALL ON IT, ITS NOT THEIR PROBLEM. SO IT SEEMS, UNLESS A FEW PEOPLE DIE, THEY WILL NOT MOVE. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583128April 16, 2014
ENGINE, POWER TRAIN
I AM THE SECOND OWNER OF THE VEHICLE. I WAS DRIVING ON INTERSTATE 5 AT 65 MILES PER HOURS FROM SACRAMENTO TO LOS ANGELES. THE TIME WAS 1600 ON 13 APRIL 2014. I DID NOT NOTICE ANY CRACK OR NOISE FROM ROAD DEBRIS DAMAGE WHILE I AM DIVING. THE RED LOW OIL WARNING LIGHT ON THE DASHBOARD DID NOT TURN ON AT THE TIME WHEN THE INCIDENT HAPPENED. I WAS PULLED OVER A REST STOP TO USE RESTROOM; I ALSO WALK AROUND THE VEHICLE TO CONDUCT A VISUAL CHECK AND FLUID CHECK AT THE SAME TIME. I WAS DISCOVERED ENGINE OIL WAS ALL OVER THE ENGINE BAY, UNDERCARRIAGE AND THE BACK LIFT DOOR DURING THE VISUAL CHECK. WHEN I CHECKED THE ENGINE OIL, THE DIP STICK SHOWED NO ENGINE OIL. AGAIN, THE RED LOW OIL WARNING LIGHT DID NOT TURN ON WHICH INDICATE LOW ENGINE OIL AT THAT TIME EVEN THE ENGINE HAD NO ENGINE OIL. VEHICLE WAS TOWED TO TOYOTA DEALERSHIP AND DISCOVERED AN OIL COOLER HOSE WHICH MAKE OUT OF RUBBER WAS RUPTURED. EVEN THE OIL COOLER HOSE WAS REPLACED WITH A METAL OIL HOSE; THE ENGINE WAS DAMAGED BY OPERATED WITHOUT ENGINE OIL FOR A SIGNIFICANT PERIOD. PRIOR TO THE TRIP, I PURCHASED THE ALL METAL VVT-I HOSE FROM A LOCAL DEALERSHIP, AGAIN NO WARNING FROM THE DEALERSHIP. I USED A LOCAL REPAIR SHOP TO REPLACE THE VVT-I HOSE LOCATE AT THE PASSAGE SIDE OF THE ENGINE TO AN ALL METAL PIPE SINCE I HAVE KNOWLEDGE ON THE RUBBER VVT-I HOSE HAVE THE SAME RUPTURE ISSUE. HOWEVER, I HAVE NO KNOWLEDGE ON THE T-SB-0201-11 WHICH IS THE TOYOTA TECHNICAL SERVICE BULLETIN TITLE OIL COOLER PIPE SEEP. THERE IS RECALL REGARDING SHIFT LOCK SOLENOID AND SEVERE CORROSION OF THE SPARE TIRE CARRIER CABLE ON THE 2007 SIENNA, HOWEVER, THERE IS NO RECALL ON POSSIBLE RUPTURE ON VVT-I HOSE OR OIL COOLER HOSE. IF THE RECALL WAS ISSUED OR AT LEAST WARNED BY DEALERSHIP, I WILL FIX THE OIL COOLER HOSE AT THE DEALER OR A LOCAL REPAIR SHOP AND AVOID THE ENGINE DAMAGE WHICH LEADED TO ENGINE REPLACEMENT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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