Toyota Sienna Complaints

9,048 consumer complaints on file.

#10597076June 9, 2014
ENGINE
VVT-I HOSE BROKEN, RAPID OIL LOSS AND ALMOST NO OIL LEFT IN ENGINE WHEN PROBLEM WAS SPOTTED. OIL SPILLED TO THE BELTS AROUND THE VVT-I HOSE. WHEN TURN STEERING WHEEL, NOISE HEARD. THIS IS THE SAME ISSUE TO THE OTHER RECALLS BUT NOT APPLICABLE TO TOYOTA SIENNA. HTTP://TOYOTANEWS.PRESSROOM.TOYOTA.COM/ARTICLE_DISPLAY.CFM?ARTICLE_ID=1906 I WAS TOLD MAY CAUSE PROBLEM TURNING THE STEERING WHEEL, OR ACCIDENT. I WAS INSTRUCTED TO FILE THE CLAIM TO YOUR OFFICE. THANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593045June 5, 2014
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
2005 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO RECALL INQUIRY ON SLIDING DOORS. *SMD THE CONSUMER STATED THE RIGHT SIDE SLIDING DOOR, WOULD STOP FUNCTIONING AT TIMES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596526June 5, 2014
WHEELS, TIRES
2012 TOYOTA SIENNA HAD TWO FRONT-WHEEL BLOWOUTS IN LESS THAN ONE YEAR. TIRES HAD LESS THAN 25,000 MILES IN BOTH INSTANCES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596208June 4, 2014
STRUCTURE:BODY:DOOR
WHILE ON A DECLINE, AUTOMATIC SLIDING DOOR CABLE SNAPPED WHILE DOOR WAS AUTOMATICALLY CLOSING. DOOR SLAMMED SHUT JUST AS AN 11 YEAR OLD CHILD GOT INTO THE CAR. THANKFULLY SHE WAS NOT INJURED. BROUGHT IT TO DEALER AND SINCE MODELS 2004-2007 UNDERWENT RECALL FOR THIS VERY INCIDENT, SLIDING DOOR WAS FIXED AT NO CHARGE. IT WAS FOUND THAT CABLE WHICH ALLOWS THE SLIDING DOOR TO GLIDE OPEN AND CLOSE FLUENTLY WAS RUSTED AND ROTTED AWAY CAUSING IT TO SNAP. CAR IS PARKED IN A COVERED AND CLOSED GARAGE ALL YEAR THROUGH. THIS WAS ON DRIVER SIDE. THE PASSENGER SIDE HAD THE SAME RUST AND ROT BUT SINCE STILL FUNCTIONING, TOYOTA WOULD NOT REPLACE AS A PREVENTATIVE MEASURE. WE WERE ALWAYS CONCERNED THAT THIS WOULD HAPPENED AGAIN AND TOOK GREAT CARE ESPECIALLY ON DECLINES. WHILE PARKED ON FLAT DRIVEWAY, 6 MONTHS LATER, SECOND SLIDING DOOR CABLE SNAPPED. THANKFULLY NO INJURIES. BROUGHT IT TO DEALER AND WERE TOLD THAT THEY WOULD NOT COVER THIS TIME. WE WERE ALSO TOLD BY ONE OF THE DEALER'S MECHANICS THAT 2009 MODEL IS EXACTLY MADE LIKE 2004-2007 SO HE COULD NOT UNDERSTAND WHY THE RECALL WAS ARBITRARILY GIVEN TO ONLY THOSE YEARS. NOW DOOR IS MANUAL BUT WITHOUT CABLE, EVEN ON THE SLIGHTEST DECLINE, DOOR SLAMS SHUT. WILL NOT STAY OPEN. THIS IS A MAJOR CONCERN FOR MY CHILDREN'S SAFETY. THEY WILL NOT COVER COST TO REPLACE IT OR FIX IT BUT THE DOOR IS NOT SAFE TO USE OTHERWISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595497June 2, 2014
POWER TRAIN
MY 5 YR OLD DAUGHTER WAS SITTING IN THE DRIVER'S SEAT AND MY ALMOST 10 YR OLD SON WAS SITTING IN THE PASSENGER SEAT. I WAS STANDING RIGHT NEXT TO THE DRIVER'S SEAT INSIDE THE OPEN DOOR, THE CAR WAS PARKED IN MY DRIVEWAY. MY SON FOR SOME REASON DECIDED TO SHIFT THE CAR OUT OF PARK. THE KEY WAS NOT IN THE IGNITION AND NOBODY WAS PRESSING ON THE BRAKE. THE MINIVAN STARTED TO ROLL A FEW FEET BACK AND I SCREAMED AND LUCKILY HE PUT IT BACK INTO PARK AND IT STOPPED. THIS IS A DEFECT IN THE SHIFT LOCK SOLENOID THAT WAS RECALLED. I RECEIVED A RECALL NOTICE A FEW MONTHS BACK AND I TOOK MY MINIVAN TO A TOYOTA DEALERSHIP LESS THAN A MONTH AGO FOR THIS TO BE FIXED, APPARENTLY SOMETHING WENT VERY WRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595160May 30, 2014
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, VEHICLE SPEED CONTROL
DRIVING 45 TO 50 MPH ON A ROAD ON A DRY SUNNY DAY. SUDDENLY VSC LIGHT CAME ON AND WARNING BEEP AND AT THE SAME TIME THE BRAKES ENGAGED CAUSING A RAPID SLOW DOWN OF THE VAN. I ALMOST SWERVED INTO THE NEXT LANE DUE TO THE BRAKES ENGAGING. THIS HAPPENED 3 TIMES IN ONE MORNING. THIS IS EXTREMELY DANGEROUS AS IT COULD CAUSE A COLLISION, ESPECIALLY AT HIGHER SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593943May 25, 2014
POWER TRAIN, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
AT FIRST, I HAVE THE TIRE PRESSURE INDICATOR LIGHT CONTINUING TO LIT UP. THEN ONE MORNING, THE VAN WAS SLOW TO RESPONSE TO SHIFTING GEAR AND ACCELERATION. AFTER STOPPING, IT WON'T START AND MOVE INTO GEAR AT ALL. THERE WAS NO ENGINE LIGHT BEING LIT OR WARNING SIGN. TOWED TO SHORE TOYOTA AT MAYS LANDING, NJ. THEY TOLD ME THAT THE TRANSMISSION OIL HAD ALL LEAKED OUT DUE TO THE BURST OF ABRUPT FAILURE ON THE INLET TO THE RADIATOR. THEY ASKED ME TO REPLACE THE RADIATOR AT A COST OF $1,150.26! AFTER REPAIRED, THEY THEN TOLD ME THAT THE TRANSMISSION IS BAD AND DIFFICULT TO MOVE INTO GEAR. THEY QUOTED ANOTHER $3,780 TO REPLACE THE TRANSMISSION. I WAS FURIOUS. SINCE THAT THE DEALER TOLD ME THAT THE VAN CAN BE DRIVEN. I WAS PREPARED TO TRADE IT IN AND WEIGHING MY OPTIONS. THE VAN HAS 133,279 MILES. I DROVE IT OK INITIALLY, HOWEVER, I EXPERIENCED THAT IT WAS DIFFICULT TO ACCELERATE TWICE. AFTER 15 MILES WHEN I STOPPED AT A TRAFFIC LIGHT, THE VAN JUST STUCK- IT CANNOT MOVE IN ANY OF THE GEARS AT ALL. I TOWED BACK HOME. AFTER COOLING DOWN, IT WAS ABLE TO DRIVE AGAIN. THE NEW TRANSMISSION FLUID SMELLED BURNT. I AM WONDERING WHY: ?WHY THE ENGINE LIGHT WAS NOT LIT UP AT ALL WHEN THE COOLANT TEMPERATURE WAS SO HIGH BEFORE SPOILING THE WHOLE TRANSMISSION? ?WHY WAS THAT NOT EVEN ANY DTC CODES STORED ON THE OBDII SYSTEMS AT ALL AFTER ALL THESE DEFECTS? ?THIS SEEMED THE SAME PROBLEM AS THE STICKY TRANSMISSION THAT OTHER CUSTOMERS HAVE BEEN COMPLAINING ABOUT, YET TOYOTA HAS NOT INFORMING THE CUSTOMER OF ANY ACTIONS NEED TO BE TAKE. I HAVE BEEN RECEIVING NOTICES ABOUT THE VARIOUS RECALLS AND THE POTENTIAL OF MONETARY COMPENSATION, HOWEVER, NOTHING HAS BEEN REALIZED YET. ?THIS SEEMED TO BE A VERY DANGEROUS SITUATIONS, IF THE VAN CAN BE SLOWED DOWN OR STOPPED SO DRASTICALLY, THE PEOPLE IN THE VEHICLE COULD BE BUMPED OVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593901May 24, 2014
STRUCTURE:BODY:DOOR
WITHOUT WARNING, PLASTIC DOOR HANDLES BREAK, RENDERING ABILITY TO OPEN, CLOSE HATCH OR DOOR IMPOSSIBLE. HATCH DOOR BROKE FIRST APPROXIMATELY JANUARY 2013, THEN REAR SLIDING DOOR, AND THEN TODAY, PASSENGER FRONT DOOR. HATCH HAS NO INSIDE DOOR HANDLE, SO WITHOUT WARNING DOOR IMMEDIATELY INOPERABLE. REAR DRIVERS SIDE SLIDING DOOR BROKE ON OUTSIDE FIRST, THEN INSIDE WITHIN A DAY, SO THAT EMERGENCY EXIT IMPOSSIBLE. TODAY, FRONT PASSENGER DOOR OUTSIDE BROKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593914May 24, 2014
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, EXTERIOR LIGHTING
MY 2014 TOYOTA SIENNA DOES NOT HAVE THE DASHBOARD INSTRUMENT LIGHTS ON WHEN DRIVING. THE INSTRUMENT CLUSTER IS HOODED TO SHIELD IT FROM SUNLIGHT. AUXILIARY LIGHTING IS REQUIRED TO CLEARLY SEE AND READ THE DIALS AND INSTRUMENTS. NOT BEING ABLE TO QUICKLY AND EASILY READING THESE DIALS CAN BE A SAFETY ISSUE. THE ONLY WAY TO TURN ON THE DASHBOARD LIGHTS IS TO (1) TURN ON THE PARKING LIGHTS OR (2) TURN ON THE HEADLIGHTS. THIS IS CONTRARY TO OTHER VEHICLES WE HAVE OWNED, INCLUDING TOYOTAS. TOYOTA HAS TOLD ME THAT THIS IS STANDARD. I DISAGREE. I FEEL THAT TOYOTA SHOULD TURN ON THE INSTRUMENT LIGHTS WHEN I START THE ENGINE. . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593582May 23, 2014
STRUCTURE:BODY, ELECTRICAL SYSTEM
THE DRIVER SIDE DOOR STOP STARTED MAKING A NOISE WHEN WE OPEN AND CLOSE THE DOOR. THE WINDOW STOPPED OPENING COMPLETELY. TOYOTA HAS EXTENDED THE WARRANTY TO 6 YEARS OR 100K MILES FOR THIS DEFECT. THEY WON'T REPAIR MY VEHICLE BECAUSE IT IS BEYOND THE EXTENSION. THE COST IS OVER $2,000. NOW THE DOOR STOP HAS BROKEN OFF COMPLETELY AND DOOR SWINGS WIDE. THIS CREATES A DANGEROUS SITUATION EVERY TIME WE USE THE CAR. MY UNDERSTANDING IS THAT THE WELDS WERE DEFECTED AND TOYOTA DIDN'T WANT TO SPEND 2K PER VEHICLE TO REPAIR ALL THE DEFECTED CARS. CAR DOORS ARE A MAJOR COMPONENT OF ANY VEHICLE AND SHOULDN'T FAIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593748May 23, 2014
ENGINE
TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE TRAVELING 25 MPH, THE CHECK ENGINE LIGHT ILLUMINATED. THE STEERING WHEEL BECAME VERY DIFFICULT TO CONTROL AND HAD TO BE TOWED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VIN WAS NOT PROVIDED. THE FAILURE AND CURRENT MILEAGE WERE 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593334May 22, 2014
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
THE ACCELERATOR STUCK ON THIS VAN AS I WAS PASSING ANOTHER VEHICLE ON A RURAL, TWO LANE ROAD. AS SOON AS I DEPRESSED THE ACCELERATOR TO PASS, I KNEW SOMETHING WAS WRONG. THE GAS PEDAL STAYED DOWN EVEN AFTER I REMOVED MY FOOT AND THE VAN CONTINUED TO ACCELERATE EVEN FASTER EVEN THOUGH I WAS NOW HITTING THE BRAKES HARD! WITH CURVES IN THE ROAD APPROACHING IN ABOUT A MILE, I HAD TO DO SOMETHING FAST! I WAS STANDING ON THE BRAKES WITH BOTH FEET NOW AND THE VAN CONTINUED TO SPEED UP. I WAS ABLE TO SHIFT IT INTO NEUTRAL, ALL THE WHILE CONTINUING TO STAND ON THE BRAKES. THE ENGINE REVVED EVEN FASTER BUT I WAS ABLE TO GET THE VAN TURNED OFF THE ROAD INTO A FARM FIELD ACCESS DRIVE. THE VAN STILL WASN'T STOPPING BUT AT LEAST I WAS OFF THE ROAD AND NOT GOING TO HIT ANOTHER VEHICLE. AS THE VAN CONTINUED TO MOVE, I THOUGHT ABOUT BAILING OUT BUT THANKFULLY, I DIDN'T. THE VAN WAS STILL GOING FAST ENOUGH IT COULD'VE RUN OVER ME AND I HAD NO IDEA WHERE IT WOULD END UP IF I GOT OUT! BY THE GRACE OF GOD, THE VAN FINALLY STOPPED AFTER I STARTED TURNING THE WHEEL HARD TO THE LEFT. I SHIFTED IT INTO PARK AND SHUT IT OFF WHILE I SAT THERE SHAKING AND TRYING TO DECIDE WHO TO CALL FIRST. THIS SITUATION COULD HAVE TURNED OUT EXTREMELY BAD HAD THE CIRCUMSTANCES BEEN DIFFERENT. THANK GOD THERE WAS NO ONE IN FRONT OF ME WHILE THIS WAS GOING ON, I WASN'T IN A CONGESTED AREA OF HOUSES OR OTHER VEHICLES OR ON A BUSY HIGHWAY. I'M SO GLAD ONE OF OUR BOYS WASN'T DRIVING THIS WHEN IT HAPPENED! THIS WAS THE SCARIEST THING THAT'S EVER HAPPENED TO ME WHILE DRIVING OVER 30 YEARS! THE VAN WAS TOWED TO THE DEALERSHIP WHERE WE PURCHASED IT AND HAVE HAD IT SERVICED FAITHFULLY. I'M WAITING TO HEAR BACK FROM THEM WHEN THEY WILL BE ABLE TO LOOK AT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593468May 22, 2014
SUSPENSION
FRONT COIL SPRINGS CORRODED BADLY, WHICH CAUSED THEM TO BRAKE. VEHICLE OWNED AND OPERATED IN NORTH EAST REGION OF THE UNITED STATES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592974May 21, 2014
STRUCTURE:BODY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT STATED THAT THE PASSENGER'S FRONT AND REAR SIDE DOORS FAILED TO UNLOCK INTERNALLY. THE PASSENGER SIDE FRONT AND REAR SIDE DOORS WERE ONLY ABLE TO BE UNLOCKED FROM THE OUTSIDE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS ADVISED THAT THE DOORS ELECTRIC CABLE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000 AND THE CURRENT 126,600. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592811May 20, 2014
UNKNOWN OR OTHER
I HAD A FLAT TIRE. I WAS TRYING TO USE SPARE TIRE STORED UNDER THE CAR. I WAS ABLE TO LOWER THE SPARE TIRE AND REMOVE THE SPARE USING THE HOIST BUT AFTER REMOVING THE TIRE, I TRIED TO RETRACT THE CABLE BACK HOLDING THE SPARE TIRE THEN IT GOT STUCK, I WAS ABLE TO TURN THE LEVER BUT THE CABLE WOULD NOT RETRACT. SO I HAVE ABOUT 2 FEET OF CABLE WITH 2 X 5 INCHES OF METAL, WHICH HOLDS THE SPARE, DANGLING UNDER THE CAR. I WAS ABLE TO LOOP THE CABLE AND TIE IT ON AS PIECE OF METAL UNDER THE CAR, BUT I HAVE TO GO UNDER THE CAR TO THIS. THIS IS THE FIRST AND ONLY TIME I USE THE SPARE TIRE FOR THIS CAR. THE SHOP I BROUGHT CAR TO SAID IT WAS RUSTED AND NEEDS TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592822May 20, 2014
STEERING
THIS HAPPENED ABOUT LATE 2006 TO EARLY 2007. I FIRST OBSERVED THAT ONCE IN A WHILE TURNING THE STEERING WAS STIFF AND THE WHEEL WILL NOT TURN BACK TO ITS NEUTRAL POSITION, AND THE CAR WILL OVER STEER. IT FELT LIKE THERE WAS NO POWER STEERING AND YOU COULD HEAR SOME SQUEAKING NOISE FROM THE STEERING. SINCE AT FIRST IT HAPPENS ON AND OFF DURING TURNING, EVERYTIME I TOOK IT TO THE DEALER, THEY SAID WAS NOTHING WRONG, IT WAS STILL UNDER WARRANTY AT THAT TIME.. AFTER DRIVING IT FOR A COUPLE OF MONTHS THERE WAS AN INCREASE IN THE INCIDENCE AND THE STEERING AT TURN WAS GETTING HARDER AND THERE WAS AND INCREASE IN OVER STEER THAT I WOULD HAVE TO GO SLOWER THAN USUAL TO AVOID OTHER VEHICLES. BY THAT TIME I BROUGHT IT BACK TO THE DEALER, AND THEY SAID THAT WAS SOME RUSTING AND CORROSION AT THE STEERING SHAFT AND HAD TO BE REPLACED AND BY THEN THE WARRANTY HAD EXPIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592469May 19, 2014
STEERING
STEERING BECAME VERY JERKY AND TIGHT WHILE DRIVING VAN WITH FAMILY. PROBLEM GOT WORSE OVER THE COURSE OF 2 DAYS AND I HAD TO STOP DRIVING THE VEHICLE BECAUSE IT BECAME DANGEROUS. MECHANIC TOLD ME IT WAS PROBLEM STEERING INTERMEDIATE SHAFT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592308May 18, 2014
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
POWER SLIDING PASSENGER DOOR FAILED IN THE OPEN POSITION. AUTO-DOOR TURNED OFF AND FINALLY WITH MUCH EFFORT CLOSED THE DOOR MANUALLY. DOOR WILL NOW NOT OPEN WITHOUT THE MAJOR EFFORT OF A FULL GROWN ADULT. FAILURE WAS SUDDEN AND UNANNOUNCED. IN CASE OF AN ACCIDENT OR EMERGENCY, THERE IS NO WAY ANY MID OR REAR SEAT CHILDREN OR SMALL ADULTS COULD OPEN THIS DOOR ENOUGH TO EGRESS THE VEHICLE. SEVERAL PEOPLE WITH THE SAME FAILURE REPORT HAVING TO DRIVE WITH THE DOOR JAMMED OPEN TO GET TO REPAIR SHOPS. FAILURE OF THIS DRIVE CABLE (AND SOMETIMES THE ASSOCIATED MOTOR) IS WELL DOCUMENTED ON-LINE, EVEN IN MUCH YOUNGER VEHICLES. TOYOTA EVEN ADDED IT TO THE EXTENDED SERVICE PLAN. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592302May 18, 2014
POWER TRAIN
WHEN STARTING FROM 1-25 OR SLOWING DOWN TO 25 FROM 35 THERE IS JERK AND VAN MOVES FORWARD EVEN IF BRAKE HAS BEEN APPLIED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592138May 17, 2014
SEAT BELTS
THE DRIVER SIDE SEATBELT GETS JAMMED AND CANNOT BE USED. THIS HAS HAPPENED MULTIPLE TIMES AND RENDERS THE VEHICLE UNUSABLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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