Toyota Sienna Complaints

9,048 consumer complaints on file.

#10609268July 9, 2014
STRUCTURE:BODY
THE PASSENGER SIDE SLIDING DOOR OF MY TOYOTA 2004 SIENNA LE SUDDENLY COULD NOT CLOSE SUDDENLY. THE POWER CLOSING TRIES AND THEN REVERSES TO OPEN. I FOLLOWED THE MENU INSTRUCTION TO TURN OFF THE POWER DOOR AND TRIED TO CLOSE IT MANUALLY BUT FAILED. IT WON'T MOVE AT ALL. I SPREAD SOME LUBRICANT AND WAS ABLE TO MAKE IT CLOSE ABOUT 1/5. SO I CALLED THE DEALER AND WAS TOLD THERE WAS NO RECALL. I THEN CALLED TOYOTA DIRECTLY AND WAS TOLD THAT THERE WAS AN "ENHANCED WARRANTY" FOR 9 YEARS/120K MILES. BUT MINE IS EXPIRED SINCE IT WAS BOUGHT 11/2003 EVEN THOUGH IT HAS ONLY 58400 MILES ON IT. I HAD IT FIXED NOW BY A TOYOTA DEALER FOR ABOUT $1352. I SEARCHED ON LINE AND FOUND A LOT OF PEOPLE HAVE THE SAME PROBLEM. SOME COULD NOT OPEN THE DOORS. BUT THE CAUSE IS THE SAME. IT IS NOT JUST LIMITED TO 2004 MODEL. IT CERTAINLY A SAFETY ISSUE AND TOYOTA SHOULD RECALL AND FIX AT ITS COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609448July 9, 2014
ENGINE, ENGINE AND ENGINE COOLING
FAN BELT STARTED SQUEALING UPON ENGINE START, TOOK TO DEALER AND REPLACED SERPENTINE BELT. SEVERAL MONTHS LATER GROANING NOISE STARTED COMING FROM ENGINE, SUSPECTED MISALIGNED BELT OR BAD PULLEY. TOOK VEHICLE TO THE DEALER AND THEY FOUND WEAR ON THE EXTERIOR OF THE TIMING BELT COVER CAUSED BY THE PARTIAL SEPARATION OF THE CRANKSHAFT PULLEY. SEVERAL REPORTS ONLINE OF OWNERS EXPERIENCING THIS PROBLEM WITH TOYOTAS. CHECKED WITH DEALER AND TOYOTA CUSTOMER SERVICE AND THEY CLAIM MY VIN IS NOT COVERED BY THE RECALL THEY ISSUED IN 2011 FOR THE VERY SAME FAILURE I AM EXPERIENCING (11V539000). HOW IS IT POSSIBLE THAT A KNOWN DEFECT IN THEIR VEHICLES CAN BE EXCLUDED BECAUSE THEIR EXPERTS HAVE MADE THE DETERMINATION THAT THE "CAUSE" WAS A PROBLEM AT ONE FACTORY OR PART SUPPLIER WHEN OTHER OWNERS THAT DON'T FALL INTO THE SPECIFIC PARAMETERS HAVE HAD THE VERY SAME PROBLEM AND WERE FORCED TO PAY FOR REPAIRS OUT OF POCKET? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608865July 8, 2014
AIR BAGS
SRS LIGHT FLASHES. THE YELLOW CONNECTOR UNDER THE PASSENGER SIDE SEAT IS THE CULPRIT. THERE ARE HUNDREDS OF INCIDENTS ON THIS ON THE AUTO FORUMS. MANY HAVE COMMENTED THAT TOYOTA KNOWS ABOUT THE PROBLEM. PLEASE INVESTIGATE. THIS IS A SAFETY ISSUE AND TOYOTA SHOULD DO A FULL SAFETY RECALL TO SOLVE THE PROBLEM. THANK YOU *JS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608891July 8, 2014
UNKNOWN OR OTHER, STRUCTURE:BODY:HATCHBACK/LIFTGATE
THE REAR LIFTGATE FAILS TO STAY OPEN AND WILL CLOSE AUTOMATICALLY VERY QUICKLY. THIS CAN CAUSE INJURY IF PERSONS USING THE REAR LUGGAGE AREA CANNOT MOVE OUT OF THE WAY BEFORE IT CLOSES. *JS
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10608948July 8, 2014
FUEL/PROPULSION SYSTEM
I STOPPED FOR GAS AND WAS UNABLE TO OPEN THE FUEL FILLER DOOR. BECAUSE OF THE FUEL FILLER DOOR FAILURE, I WAS NOT ABLE TO OPEN THE DRIVER SIDE PASSENGER DOOR. I DROVE THE VEHICLE HOME AND UPON FURTHER INVESTIGATION, I DISCOVERED THE TOP FUEL FILLER DOOR HINGE WAS BROKEN FREE. THE BROKEN HINGE ALLOWED THE PASSENGER DOOR ACTIVATION SWITCH LOCATED BEHIND THE FUEL FILLER DOOR TO POP OUT WHICH DE-ACTIVATED THE PASSENGER DOOR OPERATION. IN THE EVENT OF AN ACCIDENT, THE DRIVER SIDE PASSENGER DOOR WOULD NOT BE ABLE TO BE OPENED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608593July 7, 2014
ENGINE
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT CHECKED THE OIL LEVEL AND NOTICED IT WAS LOW ON OIL. THE CONTACT ADDED OIL AND THE VEHICLE WOULD NOT RESTART. THE VEHICLE WAS TOWED TO A DEALER, WHO STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607776July 2, 2014
SEATS
THE DRIVERS AND FRONT PASSENGER DOOR MAKES A LOUD POPPING NOISE WHEN OPENING AND CLOSING DUE TO BROKEN WELDS. DOORS APPARENTLY CANNOT BE WELDED BUT MUST BE REPLACED. TOYOTA SHOULD BE RESPONSIBLE FOR REPLACING DOORS AT NO COST TO THE CONSUMER. WELDS SHOULD NOT BREAK . INCIDENT DATE IS APPROXIMATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607832July 2, 2014
ENGINE
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. WHILE APPROACHING A STOP, THE CONTACT NOTICED STEAM RISING FROM UNDERNEATH THE HOOD OF THE VEHICLE. THE CONTACT LOOKED UNDER THE HOOD AND NOTICED THAT THE ENGINE WAS COVERED IN OIL AND THERE WAS A PUDDLE OF OIL ON THE GROUND. THE DEALER REPLACED THE OIL FEED LINE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 109,464.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607506July 1, 2014
TIRES
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. THE CONTACT RECEIVED THE RECALL NOTIFICATION RELATED TO NHTSA CAMPAIGN ID NUMBER 14V273000 (TIRE). THE CONTACT STATED THAT THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER HAS NOT BEEN CONTACTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607638July 1, 2014
FUEL/PROPULSION SYSTEM
WHILE EXITING A PARKING LOT, CAR STALLED. IMMEDIATELY, THERE WAS A SMELL OF GAS AND GAS WAS LEAKING ON THE GROUND. CAR WOULD NOT RESTART. WHEN WE GOT IT REPAIRED, THE MECHANIC SAID HE DISCOVERED THE "FUEL LINE QUICK CONNECT" DISCONNECTED. HE ASKED IF WE HAD ANY RECENT WORK DONE ON THE CAR AND I REPLIED NO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606951June 30, 2014
AIR BAGS
TL - THE CONTACT OWNS A 2006 TOYOTA SIENNA. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 79,529. JCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606532June 27, 2014
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. THE CONTACT STATED THAT THE PASSENGER SIDE REAR SLIDING DOOR FAILED TO OPEN. THE CONTACT MENTIONED THAT DURING COLD WEATHER THE FAILURE PROGRESSED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE CONTACT MENTIONED THAT THE DOOR WAS PREVIOUSLY REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605279June 26, 2014
VEHICLE SPEED CONTROL, EQUIPMENT
2014 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO ACCELERATOR PEDAL & SURE GRIP BRAND HAND CONTROLS. *SMD THE CONSUMER STATED WHILE DRIVING, THE ENGINE REPEATEDLY RACED. ALSO, THE VEHICLE ACCELERATED WHEN THE PEDAL WAS APPLIED AND THEN IT BECAME STUCK MOMENTARILY. THE CONSUMER STATED WHEN THE HAND CONTROLS, THAT WERE INSTALLED IN THE VEHICLE WERE USED, THAT'S WHEN THE ENGINE ACCELERATED AND THE PEDAL WOULD STICK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606097June 26, 2014
STRUCTURE:BODY
THE DRIVER SIDE REAR AUTOMATIC SLIDING DOOR WAS BECOMING DIFFICULT TO OPEN. HAD TO PULL AND HOLD OUT THE OUTSIDE DOOR HANDLE TO GET THE DOOR TO START OPENING. IT WAS DIFFICULT FOR A CHILD TO DO. HAD THE LOCK ASSEMBLY REPLACED FEB 2014 UNDER WARRANTY DUE TO A LETTER I RECEIVED PRIOR FROM TOYOTA SAYING THEY WERE HAVING DIFFICULT WITH THE LOCK ASSEMBLY AND WOULD REPLACE IF IT OCCURRED. THIS RESOLVED THE DOOR OPENING, HOWEVER IN JUNE THE DOOR CABLE BROKE CAUSING THE DOOR TO JAM. I HAD TO CUT THE CABLE UNDER THE REAR WINDOW TO ENABLE TO DOOR TO OPEN AND CLOSE MANUALLY. ALSO THE DOOR HINGE WAS WORN AND NEEDED TO BE REPLACED. DEALER SAID NEITHER ARE UNDER WARRANTY. I HAD THE HINGE REPLACED AT $280 SO THE DOOR SLIDES SMOOTHLY AND BECAUSE I WAS AFRAID IT MIGHT BREAK CAUSING THE DOOR TO FALL OFF. THE CABLE AND MOTOR ASSEMBLY (MOTOR STILL RUNS) WILL COST $1,800. THIS IS EXTREMELY DISAPPOINTING FOR A VEHICLE LESS THAN 5 YEARS OLD AND ~100K MILES. I BELIEVE TOYOTA HAD A RECALL ON THIS CABLE ASSEMBLY FOR MODEL YEARS 2004-2007. THEY SHOULD EXTEND THAT RECALL THROUGH 2010 TO COVER ALL THE 2ND GENERATION SIENNAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606157June 26, 2014
STRUCTURE:BODY
ON MY 2004 SIENNA LE THE DRIVER SIDE DOOR CHECK HAS BROKEN AND AS A RESULT THE POWER WINDOW WILL ONLY GO DOWN APPROXIMATELY HALFWAY. I HAVE SINCE LEARNED THAT THIS WAS DUE TO A KNOW DEFECT BY TOYOTA THAT THEY COVERED FOR 5 YEARS. THIS DEFECT IS RELATED TO THE STRUCTURAL INTEGRITY OF THE VEHICLE AS IT HAS TO DO WITH WELDING FAILURES IN THE DOOR HINGE SYSTEM ITSELF. THIS SHOULD BE A VEHICLE LIFETIME RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606154June 26, 2014
STRUCTURE:BODY
I HAVE A 2004 TOYOTA SIENNA LE PURCHASED USED WITH A POWER SLIDING REAR PASSENGER DOOR. IN MARCH OF THIS YEAR, 2014, THE DOOR STARTING MAKING A GRINDING NOISE WHEN OPENING AND CLOSING THE DOOR AND NEEDED ASSISTANCE WHEN CLOSING. WITHIN TWO DAYS THE DOOR FAILED AN WOULD NOT OPEN OR CLOSE EITHER ELECTRONICALLY OR MANUALLY. WE WERE INFORMED THIS WAS A MOTOR FAILURE AND WOULD COST $1,800 TO $2,000 TO REPAIR. THE THREE MECHANICS WE ASKED ALL WERE AWARE OF PROBLEM BEING THE DOOR MOTOR AND/OR BROKEN DOOR CABLE. NOT HAVING USE OF THE PASSENGER DOOR WAS A MAJOR PROBLEM AND A REAL CONCERN IN CASE OF AN ACCIDENT. AFTER DOING SOME RESEARCH IT BECAME CLEAR THAT THIS IS A DESIGN FLAW WITH THE CAR THAT TOYOTA ULTIMATELY ISSUED AN EXTENDED WARRANTY OF 9 YEARS OR 120,000 MILES. FORTUNATELY, I HAVE BEEN ABLE TO REMOVED THE CABLE AND DISASSEMBLE ENOUGH OF THE MOTOR SO THAT THE DOOR WORKS MANUALLY. GIVEN THE CRITICAL NEED FOR A FAMILY PASSENGER VEHICLE TO HAVE A WORKING PASSENGER SIDE REAR DOOR THIS WARRANTY SHOULD HAVE BEEN FOR THE LIFE OF THE VEHICLE. AT THE VERY LEAST THEY SHOULD HAVE OFFERED THE OPPORTUNITY TO MAKE THE DOOR A MANUALLY OPERATING DOOR AFTER THE 9 YEARS, 120,000 MILE WARRANTY EXTENSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606260June 26, 2014
STEERING
INTERMITTENT HARD STEERING. WILL BE DRIVING AROUND EVEN SLIGHT CORNER WILL BE FINE THEN STEER HARD AND BE FINE AGAIN AROUND SAME CORNER. OR, WILL STEER VERY HARD AROUND ONE CORNER THEN STEER OK AROUND THE NEXT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605265June 25, 2014
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
2010 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO SLIDING DOOR CABLE ASSEMBLY PROBLEMS. *SMD THE CONSUMER STATED A FEW MONTHS AGO, HE HAD ENDLESS PROBLEMS WITH THE LATCH ASSEMBLY ON BOTH SLIDING DOORS, WHICH THE DEALERSHIP REPAIRED, AS THEY STATED IT WAS ON RECALL. THE CONSUMER HAD TO GO BACK SEVERAL TIMES, BEFORE THEY FINALLY FIXED IT. SOON AFTER, THE PROBLEM WITH THE CABLE ASSEMBLY ON THE PASSENGER SIDE DOOR CROPPED UP, AND SURPRISINGLY, THAT PARTICULAR PART WAS NOT RECALLED. DUE TO THE FAILURE OF THE CABLE, THE CONSUMER WAS UNABLE TO OPEN THE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606032June 25, 2014
ELECTRONIC STABILITY CONTROL (ESC), TRACTION CONTROL SYSTEM
ON NUMEROUS OCCASIONS, (THE FIRST INCIDENT OCCURRING NOVEMBER 2013 AND MOST RECENT 6/23/2014), THE STABILITY//TRACTION CONTROL SYSTEM SUDDENLY ENGAGED. MOST OF THE INCIDENTS OCCURRED WHILE ON THE FREEWAY WITH SPEEDS BETWEEN 50-55 MPH, USUALLY ON STRAIGHTAWAY SECTIONS, SOMETIMES DURING A GENTLE BANK USUALLY TOWARD THE RIGHT. ON ALL OCCASIONS, THE ROADS WERE DRY AND THE DRIVER WAS NOT APPLYING THE BRAKES AT THE TIME. WITHOUT WARNING, THE BRAKES SUDDENLY ENGAGE CAUSING THE VAN TO FEEL LIKE IT WAS LUNGING FORWARD AND MAKING IT DIFFICULT TO CONTROL THE VEHICLE. A SERIES OF RAPID BEEPS WOULD OCCUR AND THE TRACTION SENSOR WOULD ILLUMINATE. THE ENTIRE EPISODE WOULD LAST FOR SEVERAL SECONDS. DURING THESE EPISODES, THE VEHICLE IS DIFFICULT TO CONTROL AND PASSENGERS/OTHER DRIVERS ARE IN DANGER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605155June 23, 2014
EQUIPMENT, AIR BAGS
2006 TOYOTA SIENNA AIR BAG LIGHT IS LIT. POSSIBLE AIR BAG MALFUNCTION. RECEIVED A LETTER FROM TOYOTA TO MAKE AN APPOINTMENT TO FIX THE PROBLEM, BUT THEY WANT YOU TO PAY FOR THE DIAGNOSTIC TEST IF THE PART THEY DEEMED TO BE DEFECTIVE IS OK. THIS HAS NOT YET LED TO ANY CRASH, INJURY, ETC. IF THERE IS A PROBLEM WITH THE AIR BAG SYSTEM, AND TOYOTA IS AWARE OF THE PROBLEM, AND THEY ARE AS EVIDENCED BY THE LETTER RECEIVED, THEN THESE CARS SHOULD BE RECALLED AND FIXED WITH OUT CHARGE TO THE CONSUMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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