Toyota Sienna Complaints

9,048 consumer complaints on file.

#10629544August 30, 2014
STRUCTURE
THE DASHBOARD BEGAN TO SHOW CRACKS AND BECAME STICKY TO THE TOUCH. THE PROBLEM HAS CONTINUED AND GROWN PROGRESSIVELY WORSE. THE GLARE CREATED BY THE CURRENT CONDITION OF THE SURFACE MAKES DRIVING HAZARDOUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629549August 30, 2014
STRUCTURE
MY DASHBOARD IS MELTING AND CRACKING. IT IS STICKY AND IMPOSSIBLE TO CLEAN. OVER THE LAST FEW MONTHS, IT'S ALSO CRACKING ON THE FRONT EDGES, BOTH ON THE DRIVER'S AND PASSENGER'S SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629495August 29, 2014
AIR BAGS
DASH BOARD CRACKED OVER GLOVE BOX, THEN ANOTHER CRACK APPEARED ON THE LEFT SIDE NEAR THE SIDE WINDOW DEFROST VENT. WONDER IF IT WOULD AFFECT AIR BAG DEPLOYMENT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629210August 28, 2014
STRUCTURE
THE DASHBOARD IS MELTING IN OUR TOYOTA SIENNA. WE HAVE HAD THE VAN HANDICAPPED ADAPTED. MY HUSBAND IS A DISABLED VET AND I AM THE DRIVER. I AM ALSO THE PERSON THAT IS HAVING THE SUN REFLECT OFF THE DASH AND CAN SOMETIMES IMPAIR VISION. THE DASH IS SO STICKY THAT EVERYTHING ATTACHES TO THE DASH AND IT IS DIRTY. THERE IS NO WAY TO CLEAN IT. I CANNOT AFFORD TO BUY A NEW DASH AND WE DO NOT TRAVEL FAR DURING THE EARLY PART OF THE DAY. HE IS 64 AND I WILL BE 64 YEARS OLD. WE WOULD APPRECIATE YOUR HELP THANK YOU VERY MUCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628808August 27, 2014
STRUCTURE:BODY
THE FRONT PASSENGER DOOR STARTING POPPING. THE FRONT DOOR CHECK MOUNTING PANEL SPOT WELDS FAILED. TOYOTA HAS ACKNOWLEDGED THERE WAS A PROBLEM AND ISSUED AN EXTENDED WARRANTY, BUT I'M RIGHT OUTSIDE THE WARRANTY PERIOD. TOYOTA REFUSES TO FIX THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628810August 27, 2014
STRUCTURE
MELTING DASH BOARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628952August 27, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE IN REVERSE, THE VEHICLE MOVED FORWARD. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE BUT FAILED. THE CONTACT STATED THAT THE VEHICLE WAS STUCK IN SECOND GEAR EVEN THOUGH THE INSTRUMENT PANEL READ THAT THE VEHICLE WAS IN PARK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000. UPDATED 10/09/14*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628990August 27, 2014
STRUCTURE:BODY:DOOR
TOYOTA SIENNA 2007 BACK DOOR HANDLE MELTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628681August 27, 2014
POWER TRAIN
TL - THE CONTACT OWNS A 2014 TOYOTA SIENNA. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V414000. THE CONTACT STATED WHILE THE KEY WAS IN THE IGNITION HE TURNED IT ON FOR THE POWER TO COME ON BUT THE ENGINE WAS OFF. THE CONTACT MENTIONED HE WAS ON A HILL AND PUT THE VEHICLE IN THE REVERSE POSITION WHILE THE ENGINE WAS STILL OFF AND THE VEHICLE BEGAN TO ROLL BACKWARDS. THE CONTACT STATED HE WAS UNABLE TO STOP THE VEHICLE WHEN APPLYING THE BRAKES. THE CONTACT MENTIONED THE VEHICLE STOPPED ONCE IT HIT A FLAT SURFACE AND HE TURNED THE VEHICLE ON. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000. BT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628688August 27, 2014
STRUCTURE:BODY:DOOR
(REAR POWER SLIDING DOORS: NO SAFETY SENSORS TO STOP THE DOOR ) I PULLED THE HANDLE OF THE REAR POWER SLIDING DOOR TO OPEN TO LET MY DOG OUT. SHE PUT HER HEAD INTO THE OPENING BETWEEN THE TRACTOR CABLE THAT GLIDES THE DOOR BACK AND THE REAR PORTION OF THE DOOR. THE POWER DOOR CONTINUED TO SLIDE BACK AND INWARD. MY REPEATED ATTEMPTS TO STOP THE DOOR INCLUDED ME PULLING AGAINST IT WITH ALL MY STRENGTH THE DOOR JUST KEPT SLIDING EITHER BACK OR FORWARD. MY DOG TRIED TO SQUEEZE HERSELF OUT AND ONLY MANAGED TO GET HALF HER BODY OUT. SHE LOOKED LIKE SHE WAS CUT IN HALF. MY NEIGHBORS CAME OVER AND HELD THE DOOR TO STOP IT FROM MOVING. THE SPACE BETWEEN THE BODY OF THE VAN AND THE SLIDING DOOR WAS SO TIGHT (3 TO 4 INCHES), I COULD NOT PUSH OR PULL MY DOG OUT. I THOUGHT SHE WAS BEING CRUSHED TO DEATH. I WENT TO DISENGAGE THE BATTERY TO MAKE SURE THE DOOR WOULD NOT MOVE AND MY DOG WAS ABLE TO WRIGGLE HER ENTIRE BODY OUT OF THAT TINY OPENING. THIS LASTED FOR ABOUT 10 MINUTES AND WAS TERRIFYING. MY DOG SUFFERED ONLY BRUISED RIBS. I HAD A CHRYSLER TOWN AND COUNTRY BEFORE THIS AND THE DOOR SENSORS STOPPED AT THE SLIGHTEST INTERFERENCE. THIS IS AN INCREDIBLE SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628310August 26, 2014
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THIS PART IS NOT ON NHTSA AFFECTED PARTS LISTS AND NEEDS TO BE UNDER (SUNROOF / MOONROOF /PANORAMA ) WHILE DRIVING FROM FLORIDA JUST OUTSIDE THE LINCOLN TUNNEL ON A SUNNY 65 DEGREE MORNING (7:30 AM, SUNDAY) WE HEAR A LOUD BOOM. NOTHING WAS IN FRONT OF US, NO OVERPASS. I SLIDE THE MOONROOF (ALL OTHER CARS CALL IT A SUNROOF) COVER BACK AND GLASS FALLS IN - IT LOOK AS IF IT HAD EXPLODED UPWARD. THANK GOODNESS I HAD THE COVER CLOSED. DEALERSHIP DETERMINES IT WAS CAUSED BY IMPACT BECAUSE OF THE GLASS BREAK PATTERN. I ASKED HIM IF HE HAD EVER SEEN THE PATTERN OF GLASS IF IT WAS DEFECTIVE, IF THERE WOULD SHOW A WEAK POINT. HE SAID HE HAD NOT AND THEN SAID HE DID NOT KNOW FOR SURE - IT WAS JUST FROM HIS EXPERIENCE HE DETERMINED THIS - EVERYONE AT DEALERSHIP HAD NEVER HEARD OF A SPONTANEOUS BLOW OUT IN THE MOONROOF /SUNROOF. THERE IS A LOT DOCUMENTED ON EDMUNDS.COM AND OTHER PLACES SO I SENT LINKS TO THIS INFO TO THE DEALERSHIPS. I HAVE OPENED A CASE WITH TOYOTA, THEY HAVE YET TO DETERMINE. THEY NEED TO BE HELD RESPONSIBLE - THEY NEED TO DE RESEARCH - WE COULD HAVE BEEN HURT IF THE COVER WAS OPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628426August 26, 2014
SERVICE BRAKES, STEERING, VEHICLE SPEED CONTROL
IN THIS INITIAL INCIDENT, I WAS TRAVELING ON A CURVY ROAD AT POSTED SPEED LIMIT OF 30MPH. MY VEHICLE SUDDENLY SLOWED, AS IF I WAS APPLYING THE BRAKES, WHICH I WAS NOT, AND MY STEERING WAS COMPROMISED. IN ADDITION THE VSC INDICATOR AND SYMBOL FLASHED ON MY DASHED AND BEEPED. THE ROAD WAS DRY. THIS HAS OCCURRED 10+ TIMES SINCE. I HAVE BROUGHT IT TO MY MECHANIC, WITHOUT TURNING THE ENGINE OFF AFTER THE OCCURRENCE SO THAT HE COULD "READ" THE COMPUTER BUT THERE IS NO EVIDENCE AVAILABLE. WE HAVE BROUGHT IT TO THE TOYOTA DEALER. THEY "REBOOTED" THE SENSORS AND SAID IT SHOULD BE FINE. IT HAS CONTINUED TO HAPPEN, ON THE FREEWAY GOING UPHILL AT 55 MPH, GOING DOWNHILL AT 60 MPH AND HAS BEEN CLOSE TO CAUSING A REAR END COLLISION EACH TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628527August 26, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2013 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE FRONT LINER WOULD DETACH FROM VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE SPLASH SHIELD LINER AND WHEEL LINER NEEDED TO BE REPLACED. THE FAILURE HAS RECURRED TWICE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,811. UPDATED 10/23/14*CN UPDATED 04/13/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628076August 25, 2014
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. THE CONTACT STATED THAT ALL THE DOORS ON THE VEHICLE FAILED TO OPEN WHEN ATTEMPTING TO EXIT THE VEHICLE. THE FAILURE OCCURRED MULTIPLE TIMES. THE DEALER STATED THAT THE DOORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 177,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627701August 23, 2014
SERVICE BRAKES, STEERING, ELECTRICAL SYSTEM, POWER TRAIN
I WAS PARKING THE CAR AND NEEDED TO MOVE THE VEHICLE BACKWARD IN A PARKING LOT WITH A SLIGHT SLOPE. WHEN I ATTEMPTED TO MOVE THE SHIFT LEVER TO REVERSE THE LEVER LOCKED UP AND THE VEHICLE STARTED TO ROLL BACKWARD. I APPLIED THE BRAKES TO NO AVAIL AND THE ENGINE DIED. THE STEERING WAS LOCKED. THE IGNITION SWITCH ALSO LOCKED. THE VEHICLE STOPPED . I CALLED THE TOYOTA DEALER AND THE SERVICE MANAGER SAID TO APPLY THE BRAKES VIGOROUSLY, AT THE SAME TIME PUMP THE ACCELERATOR AND TURN THE IGNITION. I DID AND THE FUNCTIONS ALL STARTED WORKING. NO DAMAGE, NO INJURIES. THIS OCCURRED IN FREDERICKS BURG, TX THIS APPEARS TO BE THE SAME INCIDENT IN COMPLAINT # 10585286, DATED 3-17-2014. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627155August 21, 2014
STRUCTURE
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V273000 (STRUCTURE) AND FELT THAT THE REMEDY FOR THE RECALL WOULD FAIL TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 10V160000 (STRUCTURE) FOR THE SIMILAR FAILURE IN 2011, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CONTACT DECLINED THE RECALL REPAIR DUE TO THE LIMITATION OF VEHICLE SPACE USAGE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626731August 20, 2014
STRUCTURE
THE DASHBOARD SEEMS TO BE BREAKING DOWN, MELTING AND/OR STICKY TO A DEGREE IT IS NOW SHINY AND REFLECTS LIGHTS BACK INTO THE DRIVER/PASSENGER COMPARTMENT ON SUNNY DAYS. THIS CREATES A GLARE MAKING IT DIFFICULT TO SEE OUT WHEN OPERATING THIS VAN. AT TIMES, IT BECOMES HARD TO SEE CARS, STOP LIGHTS AND PEDESTRIANS. A LOCAL CHANNEL HERE IN HOUSTON RAN A STORY ON THIS PARTICULAR PROBLEM CONCERNING DASH BOARDS THAT ARE BREAKING DOWN AND CAUSING SAFETY ISSUES. THANKS, *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626904August 20, 2014
STRUCTURE:BODY, ELECTRICAL SYSTEM
THE PASSENGER SIDE AUTOMATIC DOOR CABLE SNAPPED. THE CAR IS ONLY 6 YEARS OLD. I DID SOME RESEARCH ON THE INTERNET AND THERE ARE WIDESPREAD REPORTS OF THIS BEING A COMMON DESIGN FLAW WITH TOYOTA SIENNA AUTOMATIC DOORS. I CALLED THE DEALERSHIP AND THEY INDICATED IT WAS $1600 TO REPAIR THE CABLE. THAT IS OUTRAGEOUS! I WROTE TO TOYOTA THROUGH THEIR CUSTOMER SUPPORT SITE INQUIRING ABOUT AN EXTENDED WARRANTY I READ ABOUT REGARDING THIS ISSUE, HOWEVER THEY OPTED TO IGNORE ME AND NOT RESPOND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626587August 20, 2014
ELECTRICAL SYSTEM
THE SECURITY ALARM GOES OFF AT RANDOM TIME. I TOOK IT TO A TOYOTA DEALER AND THEY TELL ME THEY CANT DUPLICATE THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10625693August 20, 2014
STRUCTURE
2004 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO EXCESSIVE CORROSION OF THE SPARE TIRE CARRIER ASSEMBLY RECALL. *SMD THE CONSUMER STATED WHEN HE LOOKED UNDER THE VEHICLE, HE DISCOVERED THE ASSEMBLY WAS BADLY CORRODED. THIS OCCURRED DESPITE THE FACT, HE HAD TAKEN THE VEHICLE TO THE DEALER ON MULTIPLE OCCASIONS, SINCE 2010, AND THEY USUALLY RECOMMENDED $2000 TO $4000 WORTH OF UN-NEEDED REPAIRS, WHILE IGNORING A CLEARLY VISIBLE SAFETY ISSUE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota Sienna