Toyota Sienna Complaints

9,048 consumer complaints on file.

#11005195July 13, 2017
STRUCTURE:BODY
VEHICLE WAS PARKED AND TURNED OFF PARKED IN PARKING LOT. OPENED SIDE DOOR WITH AUTOMATIC KEY FOB AND THE DOOR OPENED HALFWAY THEN STARTED MAKING A WEIRD NOISE. IT WOULD NOT CLOSE OR OPEN MANUALLY NO MATTER WHAT I DID. I HAD TO DRIVE MYSELF AND 5 KIDS ACROSS TOWN WITH THE DOOR OPEN, CAR BEEPING BECAUSE DOOR WAS OPEN. MY HUSBAND FINALLY GOT THE DOOR TO CLOSE AFTER I GOT HOME BUT THERE WAS A SEVERED CABLE THAT NOW HANGS UNDER THE REAR WINDOW. THE DOOR WILL NOT OPEN MANUALLY OR AUTOMATICALLY NOW. SO I CAN'T USE THE DOOR AT ALL. IF YOU EVEN TRY TO TOUCH OR OPEN THE DOOR THEN THE SYSTEM THINKS THE DOOR IS OPEN AND BEEPS THE WHOLE TIME YOU ARE DRIVING AND YOU CAN'T LOCK THE DOOR. I'M WORRIED IT WILL OPEN WHILE DRIVING. FROM RESEARCH IT APPEARS TO BE AN ALL TOO COMMON ISSUE WITH TOYOTA VANS AND SHOULD BE A RECALL OR COVERED FOR THE LIFE OF THE VEHICLE IN MY OPINION. THE AUTO OPENING DOOR WAS THE ONLY REASON WE PURCHASED A VAN AND NOT A SUV.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004968July 12, 2017
AIR BAGS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE AIR BAGS SYSTEM AND THE DOOR ELECTRIC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11004729July 12, 2017
STEERING
THE VEHICLE SUDDENLY SWITCHED FROM PARKING POSITION INTO REVERSE WITHOUT ENGAGING THE BRAKE PEDAL AND ROLLED BACK. BEFORE ROLLING BACK THE VEHICLE WAS STATIONARY IN THE PARKING POSITION ON THE DRIVEWAY OF MY HOUSE
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11004739July 12, 2017
UNKNOWN OR OTHER
DASHBOARD STARTED BECOMING SOFT A FEW MONTHS AGO, WHERE IF YOU ACCIDENTLY SCRAPED IT WITH YOUR FINGERNAIL A LITTLE CHUNK WOULD COME OUT, AND THEN IT STARTED CRACKING AND EVERY TIME WE GET IN THERE, THERE IS ANOTHER CRACK. WORRIED ABOUT AIR BAG COMING OUT. I'M JUST NOW READING THAT A LETTER WAS SENT OUT FROM TOYOTA ABOUT THIS TO OWNERS, BUT WE NEVER GOT ONE. WE HAVE GOTTEN ONE FOR A COUPLE OF OTHER THINGS, BUT NOT FOR THIS AND WE DIDN'T GET ONE FOR CLICKING NOISE ON DRIVER'S DOOR EITHER, WHICH IS HAPPENING NOW. I KNOW THE CAR IS OLDER, BUT IF THESE ARE DEFECTS, TOYOTA SHOULD FIX THEM. I'M READING ABOUT A LOT OF PEOPLE HAVING THE SAME PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004347July 11, 2017
VISIBILITY/WIPER
DRIVER'S WINDOW SEAL COMES DETACHED WHEN WINDOW RETRACTS AND YOU CANNOT PUT WINDOW BACKUP USING CONTROL BUTTON AS SENSOR DETECTS INTERFERENCE \ RESISTANCE AND AUTOMATICALLY RETRACTS WINDOW TO OPEN POSITION. THIS CREATES A DANGEROUS SITUATION WHEN DRIVING AS ITS A MAJOR DISTRACTION TO THE DRIVER AS THE SEAL HANGS LOOSE AND CAN INTERFERE WITH UNOBSTRUCTED VIEWABILITY OF SIDE MIRROR. IN INCLEMENT WEATHER THIS IS A REAL DRIVING HAZARD. TEMPORARY FIX IS TO PULL UP ON WINDOW SEAL AND PUSH BACK INTO POSITION ESTIMATED FIRST TIME PROBLEM NOTICED. SORRY FOR SLOW REPORTING JUST FOUND THIS WEBSITE TO REPORT PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004650July 11, 2017
AIR BAGS, STRUCTURE:BODY, EQUIPMENT
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS), 11V560000 (EQUIPMENT), AND 16V858000 (STRUCTURE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NATHAN TOYOTA OF DAVIE, FLORIDA WAS CONTACTED ABOUT THE RECALL AND STATED THAT THE REMEDY WAS UNAVAILABLE ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003931July 10, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
WHEN I DRIVE MY VAN THE VSC AND TRAC OFF LIGHTS COME ON INTERMITTENTLY AND CAUSE THE VEHICLE TO BOG DOWN AND PULL TOWARDS ONCOMING TRAFFIC. I TOOK MY VAN TO THE DEALERSHIP AND THEY SUGGESTED REPLACING THE STEERING SENSOR. WE REPLACED THE SENSOR AND THE PROBLEM PERSISTS. WITH NO CODES COMING UP THEY SAY THEY CAN'T FIX MY VAN. IT HAPPENS WHILE DRIVING AROUND CORNERS AT 35 MPH MOSTLY BUT HAS ALSO HAPPENED A FEW TIMES ON THE FREEWAY AT 70. ALL TIMES IT HAS HAPPENED SO FAR HAS BEEN ON DRY PAVEMENT. TOYOTA DOESN'T SEEM TO THINK THAT THERE IS REALLY A PROBLEM SINCE NO CODES ARE COMING UP ON THEIR CODE READER. DUE TO THE FREQUENCY OF THE ISSUE I AM HAVING IT COULD BE DISASTROUS AND END UP IN A HEAD-ON COLLISION. HOW COME THIS VEHICLE HASN'T BEEN RECALLED. I HAVE INCLUDED A PHOTO OF MY SERVICE REPORT FROM THE DEALERSHIP. ALSO THERE ARE MULTIPLE COMPLAINTS IN DIFFERENT FORUMS REGARDING THIS SAME ISSUE AND AS FAR AS I HAVE READ THERE IS REALLY NO RESOLVING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003946July 10, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE: BODY); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER DAYTONA TOYOTA IN DAYTONA BEACH, FLORIDA WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 08/22/17 *BF *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003974July 10, 2017
STRUCTURE:BODY
THE RECALL WAS ISSUED JUST OVER A YEAR AGO AND IT HAS NOT BEEN CORRECTED BY THE MANUFACTURER. THIS IS UNACCEPTABLE! WHY HASN'T THE MANUFACTURER BEEN FORCED TO COME UP WITH A PERMANENT SOLUTION TO THE PROBLEM AND NOT A WORK AROUND AS THEY SUGGESTED IN THE RECALL NOTICE? FINE THEM HEAVILY FOR NOT HAVING A TIMELY FIX AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003975July 10, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. WHILE AT A STOP SIGN, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC (WILBANK'S BODY SHOP LOCATED AT 263 WILLINGHAM AVE, BALDWIN, GA 30511; (706) 778-2951). THE CONTACT SUSTAINED A HEAD INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 AND 11V560000 (AIR BAGS, EQUIPMENT). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AT 800-331-4331 AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 1707060766. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11004045July 10, 2017
AIR BAGS, UNKNOWN OR OTHER
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004054July 10, 2017
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT STATED THAT THE SLIDING DOORS WERE CONSTANTLY OPENING INDEPENDENTLY. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (MIKE WOOD TOYOTA OF UNIONTOWN 1 MARY JANE WOOD DRIVE, UNIONTOWN, PA 15401) WHERE IT WAS DIAGNOSED THAT THE DOOR MOTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE LOCAL DEALER WHO CONFIRMED THAT THE VIN WAS INCLUDED IN A RECALL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004101July 10, 2017
AIR BAGS, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V006000 (AIR BAGS) AND 16V858000 (STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DON MCGILL TOYOTA OF KATY, TEXAS WAS MADE AWARE OF THE RECALLS AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/24/17*LJ UPDATED 11/1/2017*JS THE CONSUMER WAS CONTACTED TO HAVE THE SLIDING DOOR REPAIRED, BUT NOT THE AIRBAG. UPDATED 11/1/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004087July 10, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LAKELAND TOYOTA LOCATED AT 2925 MALL HILL DR, LAKELAND, FL 33810; (863) 688-5451) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004126July 10, 2017
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2000 TOYOTA SIENNA. THE CONTACT STATED THAT BOTH REAR DOORS FAILED TO SECURELY LOCK AND SUDDENLY OPENED WHILE DRIVING VARIOUS SPEEDS. THE CONTACT TOOK THE VEHICLE TO THE DELLA TOYOTA DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH ASSEMBLY AND ANOTHER PART ASSOCIATED WITH THE LATCHES (THE CONTACT WAS UNABLE TO RECALL) FAILED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT COVERED BY A RECALL. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003892July 9, 2017
WHEELS
TOYOTA SIENNA GOES THROUGH TIRES AT A RATE 1.5-TWO TIMES AS FAST AS THE TIRE MANUFACTURERS EXPECTED MILE WARRANTY. MICHELIN PRIMACY MXV4 (NOT A CHEAP TIRE) HAD A LITTLE OVER 40K MILES BEFORE THEY NEEDED TO BE REPLACED. REPLACED WITH CONTINENTAL TRUE CONTACT (90,000 MILE TIRE) AND I HAVE DRIVEN ABOUT 45K MILES ON THEM AND THEY ARE ONCE AGAIN IN NEED OF REPLACEMENT. I ROTATE TIRES AT THE DEALERSHIP ON A REGULAR BASIS AS WELL AS KEEP THEM INFLATED AT THE RECOMMENDED INFLATION. VEHICLE HAS ALSO HAD REGULAR ALIGNMENT CHECKS AND PERFORMED ALIGNMENTS. IN READING MULTIPLE FORUMS, THIS SEEMS TO BE AN ISSUE WITH THE TOYOTA SIENNA THAT TOYOTA REFUSES TO CORRECT, NOT A TIRE MANUFACTURER PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003580July 7, 2017
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR DIFFERENTIAL COUPLING FAILED TO FUNCTION. COLONIAL TOYOTA DEALER (550 GEORGE WASHINGTON HWY, SMITHFIELD, RI 02917, (401) 723-0972) INDICATED THAT THE PART NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THE TOYOTA RAV4 VARIOUS YEAR MODELS HAD THE SAME PART; HOWEVER, THE CONTACT'S MODEL VEHICLE WAS NOT YET INCLUDED IN THE RECALL. THE CONTACT WAS UNCERTAIN IF THE VEHICLE WOULD BE REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003264July 6, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT CALLED LOUIE TOYOTA (LOCATED ON 2401 N COLUMBIA ST MILLEDGEVILLE, GA 31061) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003286July 6, 2017
STRUCTURE:BODY
THE CABLE FOR THE DRIVERS SIDE SLIDING DOOR FRAYED AND SNAPPED, THE PASSENGER SIDE CABLE IS SHOWING SIGNS OF FRAY AS WELL. THE ELECTRONIC DOOR OPENING IS NOW INOPERABLE. BECAUSE OF THE WEIGHT OF THE DOOR IT IS DIFFICULT TO CLOSE AND IF PARKED ON A SLIGHT INCLINE THE DOOR CAN LOOK CLOSED BUT IN FACT IS NOT FULLY LATCHED AND CAN SLIDE OPEN WHEN YOU START MOVING. (THE CABLE SNAPPED WHEN PARKED AND THE ELECTRONIC OPENING FUNCTION WAS USED.) CURRENTLY WAITING FOR ESTIMATE FROM TOYOTA FOR THE REPAIR BUT WAS TOLD APPROXIMATELY $1200 AND MAY NOT BE PART OF THEIR ON GOING DOOR RECALL PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003479July 6, 2017
UNKNOWN OR OTHER
ON NOVEMBER 22, 2016, A RECALL WAS ANNOUNCED FOR THE SLIDING DOOR OPERATIONS. WE THEN DISABLED THE DOOR OPERATIONS PURSUANT TO THE RECALL NOTICE AND HAD THE DEALER LIKEWISE FURTHER DISABLE THE DOOR OPERATION. MORE THAN 7 MONTHS LATER, THERE IS NO REMEDY AND THE DOOR MOTOR STILL RUNS WHEN CLOSING THE DOOR WHICH, SEEMINGLY, IS PART OF THE PROBLEM SO OUR STEPS COUPLED WITH THE STEPS OF THE DEALER, LEAVE US IN NO BETTER OF A PLACE WITH DOORS AND A HATCH THAT REQUIRE MANUAL CLOSING WHICH IS VERY HEARD FROM MY CHILDREN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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