Toyota Sienna Complaints

9,048 consumer complaints on file.

#11014448August 10, 2017
STRUCTURE:BODY:HATCHBACK/LIFTGATE, STRUCTURE:BODY:DOOR
CPSC:I CURRENTLY OWN 2 2005 TOYOTA SIENNA MINIVANS. I'VE HAD ONE FOR AT LEAST 8 YEARS (NOW HAS ~212,000 MILES AND THE OTHER I PURCHASED IN THE LAST MONTH (HAS ~127,000). THE ENGINE IN MY ORIGINAL VAN HAS BEEN WONDERFUL HOWEVER CURRENTLY YOU CANNOT OPEN EITHER OF THE SLIDING SIDE DOORS, WITH THE AUTOMATIC OPTION OR MANUALLY. THE AUTOMATIC FEATURE BROKE. *BF UPDATED THE CONSUMER STATED THE VEHICLE'S HATCH DOOR WOULD NOT ALWAYS CLOSE AND THE SLIDING DOORS HAVE COME OFF TRACK AND BECOME INOPERATIVE. 08/18/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014196August 10, 2017
ELECTRONIC STABILITY CONTROL (ESC)
VEHICLE TRACTION CONTROL INTERMITTENTLY ENGAGES ON DRIVE PAVEMENT IN CURVES AND STRAIGHTAWAYS AT VARYING SPEEDS. VEHICLE ALARM BEEPS, VEHICLE BRAKES, AND VEHICLE AUTOMATICALLY STEERS. THIS IS A DANGEROUS, UNSAFE SITUATION ESPECIALLY AT HIGHER SPEEDS FOR THE AFFECTED VEHICLE AND TRAILING VEHICLES. THIS HAS OCCURRED WITHOUT PREDICTABILITY MANY TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014503August 10, 2017
UNKNOWN OR OTHER
MY 2007 TOYOTA SIENNA XLE AUTOMATIC DOOR DOESN'T WORK.CANT OPEN OR CLOSE IT.THIS IS A SAFETY ISSUE WE'RE PEOPLE COULD NOT GET OUT IF THERE WAS A FIRE OR A CAR HIT THE OPPOSITE SIDE.THIS WAS A KNOWN DESIGN ISSUE STARTING IN 2002. ALL TOYOTA DID WAS ISSUE A ENHANCED WARRANTY WITH 9YEARS OR 120,000 MI.USED CAR BUYERS HAVE NO WARNING THAT THEY ARE BUYING A VEHICLE WITH A DEFECTIVE DOOR DESIGN.TOYOTA KEPT SELLING THESE VANS KNOWING THE DOOR DESIGN WAS FAULTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013901August 9, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 20 MPH, THE FRONT PASSENGER DOOR FLUNG OPEN AND THE CORD SECURING THE WINDOW SNAPPED. THE VEHICLE WAS TAKEN TO THE DEALER (DCH FREEHOLD TOYOTA IN FREEHOLD, NJ) WHERE IT WAS DIAGNOSED THAT THE CORD FAILURE WAS DUE TO THE AGE OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED A DISCOUNT FOR THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V858000 (STRUCTURE), 14V273000 (TIRES), AND 11V560000 (EQUIPMENT). THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014080August 9, 2017
AIR BAGS
IT WAS IN THE ACCIDENT AND THE AIRBAG DID NOT DEPLOY. IT ALWAYS HAS THE LIGHT ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013832August 8, 2017
ELECTRICAL SYSTEM
THE SUNROOF GETS STUCK IN THE OPEN POSITION; IT WILL NOT CLOSE, BOTH WHEN THE CAR IS MOVING OR STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013399August 7, 2017
TIRES
TIRE IS CRACKING ALONG THE INSIDE WALL - SIMILAR TO OTHERS IN THE SERIES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013515August 7, 2017
STRUCTURE:BODY
TOYOTA HAS YET TO FIX THE POWER SLIDING DOOR PROBLRSM FOR MY VEHICLE. I AM HANDICAPPED AND THE POWER DOORS WERE THE REASON I BOUGHT THIS VEHICLE. I HAVE TRIED THREE TIMES TO GET THIS FIXED. THE LATEST TIME THEY SET UP THE APPOINTMENT AND THEN CALLED STATING THAT THEY COULDN'T FIX IT AND AGAIN I NEEDED TO WAIT. I JUST NEED THIS FIXED AS SOON AS POSSIBLE. THIS RECALL HAS BEEN OUT FOR A VERY LONG TIME BUT THEY HAVE YET TO TRY TO FIX MY VAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013562August 7, 2017
TIRES, TIRES:SIDEWALL
FIRESTONE PRIMEWELL VALERA TOURING II DOT #Y9HRCLTX2015... TIRE LOSING AIR. THE TIRE HAS SMALL CRACKS ON THE SIDEWALL AND IS SLOWLY LEAKING AIR. THE MANUFACTURER HAS ISSUED RECALLS. THEY CITE POTENTIAL TIRE FAILURE ASSOCIATED WITH THIS DEFECT. ALSO NOTICING CRACKS ON TWO OTHER TIRES... DOT #Y9HRCLTX2115 AND DOT #Y9HRCLTX1415. OTHER PRIMEWELL VALERA TOURING II TIRES ARE ALSO INCLUDED IN THE RECALL. DETAILS AT HTTP://RECALL.PRIMEWELL-US-COM/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013575August 7, 2017
WHEELS
THERE ARE STROKES INSIDE THE STEERING COLUMN. IN RAINY WEATHER WHEN TURNING THE WHEEL. IT LOOKS LIKE THE WHEEL IS FALLING OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012730August 4, 2017
STRUCTURE:BODY
DRIVER SIDE POWER DOOR CABLE BROKE WHILE OPENING THE DOOR. CANNOT OPEN DOOR AT ALL NOW. HAVING TO PAY $2000 TO GET NEW CABLE AND MOTOR. LOTS OF SIMILAR POWER DOOR PROBLEMS RECORDED ON THE WEB. TOYOTA SHOULD SHARE REPAIR COST AS THE PARTS FAILURE OBVIOUSLY POSES SAFETY ISSUE IF NOT REPAIRED ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012766August 4, 2017
ELECTRICAL SYSTEM
THE 2017 TOYOTA SIENNA LE DOES NOT ILLUMINATE THE SPEEDOMETER, TACHOMETER AND OTHER GAUGES WHEN THE HEADLIGHTS ARE SET TO THE AUTO OR DRL OFF (LIGHTS OFF/ DAYTIME RUNNING LIGHTS ON) POSITION. AS A RESULT, UNDER SOME DAYLIGHT DRIVING CONDITIONS, SUCH AS WHEN EXTERIOR CONDITIONS ARE BRIGHT BUT THERE IS NO DIRECT LIGHT ON THE GAUGES, THE SPEEDOMETER IS NOT EASILY VISIBLE. FOR THE DRIVER TO DETERMINE THE CURRENT SPEED, FUEL LEVEL, ETC., IT CAN TAKE SEVERAL SECONDS FOR THE DRIVER'S EYES TO ADJUST TO THE DARKER INSTRUMENT PANEL AND LONGER IF THE DRIVER IS WEARING SUNGLASSES. THIS TAKES THE DRIVER'S ATTENTION OFF THE ROAD OR PREVENTS THE DRIVER FROM ACCESSING CRITICAL INFORMATION. PREVIOUS MODEL YEARS OF THE TOYOTA SIENNA LE, SUCH AS THE 2010, ILLUMINATED THE GAUGES BRIGHTLY WITH THE HEADLIGHTS TURNED OFF. TO FURTHER ILLUSTRATED THE PROBLEM, ASSUMING THE GAUGES ARE LIT 100% AT NIGHT WITH THE HEADLIGHTS ON, THE 2010 TOYOTA SIENNA LE LIT THE GAUGES 150% WITH THE HEADLIGHTS OFF AND THE 2017 TOYOTA SIENNA LE LIGHTS THEM 0%. THERE DOES NOT APPEAR TO BE ANYTHING ABOUT THE DESIGN OR CONTRAST OF THE GAUGES THAT HELPS MAKES THEM VISIBLE WITHOUT BACKLIGHTING. SOME OTHER TOYOTA SIENNA MODELS HAVE A WHITE BACKGROUND ON THE GAUGES WHICH MAKES THEM VISIBLE IN DAYLIGHT. NOTE THAT THE VEHICLE HAS A GAUGE DIMMER CONTROL THAT REDUCES THE BRIGHTNESS OF THE GAUGES WHEN THE HEADLIGHTS OR PARKING LIGHTS ARE ON. THIS CONTROL HAS NO EFFECT WHEN THE HEADLIGHTS ARE SWITCHED TO DRL OFF OR AUTO (UNDER DAYLIGHT CONDITIONS). IN OTHER WORDS, THERE IS NO METHOD OF BRIGHTENING THE GAUGES WITHOUT TURNING ON THE HEADLIGHTS IN THE DAY TIME. AND EVEN THEN, THE GAUGES ARE NOT BRIGHT ENOUGH FOR ALL CONDITIONS. PLEASE INVESTIGATE. THE MANUFACTURER SHOULD BE REQUIRED TO CORRECT THIS DESIGN FLAW TO PROTECT THE SAFETY OF THE VEHICLE OCCUPANTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012802August 4, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH TRI COUNTY TOYOTA (15 D AND L DR, ROYERSFORD, PA 19468) WHO STATED THAT PARTS WOULD POTENTIALLY BE AVAILABLE IN FALL OF 2017. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND SUGGESTED THAT THE CONTACT SHOULD APPLY FOR A LOANER VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ... .UPDATED 11/16/17 *BF *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012846August 4, 2017
AIR BAGS, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V858000 (STRUCTURE) AND 16V340000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT MAPLEWOOD TOYOTA (2873 MAPLEWOOD DR, MAPLEWOOD, MN 55109 (651) 482-1322) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 10/19/17 *BF. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012645August 3, 2017
SERVICE BRAKES, SUSPENSION, UNKNOWN OR OTHER
WHEN I AM DRIVING MY 2004 SIENNA, ITS SHAKING SO BADLY I FEEL LIKE WHEELS GOING TO ROLL OUT. ALSO BRAKE MAKE WORSE, AND ENGINE MOUNTS AND TRANSMISSION MOUNT ARE VERY BAD CONDITION. I DON'T KNOW WHY ITS BAD BREAKING IN RAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012276August 2, 2017
STRUCTURE:BODY
RECENTLY NOTICED THAT AFTER A HEAVY RAIN, WATER IS LEAKING INTO THE VEHICLE ON PASSENGER SIDE AND ALONG THE UPPER CONSOLE WHERE SWITCHES FOR THE SUNROOF ARE LOCATED. OPENED SLIDE AND FELT WATER ALONG THE FRONT EDGE OF OPENING FOR SUNROOF. CANNOT TELL WHERE RAINWATER IS ENTERING BUT BELIEVE IT MIGHT BE THE SUNROOF SEAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011967August 1, 2017
STRUCTURE:BODY
THE CABLE FOR OPENING THE PASSENGER-SIDE SLIDING DOOR FAILED. THIS CREATES A DANGEROUS SITUATION IN THAT THE DOOR MAY NOT BE SECURE OR MAY OPEN WHILE THE CAR IS IN MOTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012006August 1, 2017
AIR BAGS
AIR BAG INDICATOR IS BLINKING IN DASHBOARD. THIS IS A CONTINUOUS ISSUE. NOT SURE IF I SHOULD CONTINUE TO DRIVE WITH THE SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012156August 1, 2017
EXTERIOR LIGHTING
IN DAYLIGHT, WHEN HEADLIGHTS ARE OFF OR AUTOMATIC, THE SPEEDOMETER DOES NOT ILLUMINATE. WITH HEADLIGHTS ON, ILLUMINATION IS VERY FAINT AT ITS MAXIMUM SETTING. THE DISPLAY IS SO DARK THAT IT CANNOT BE RELIABLY READ. WITH SUNGLASSES, IT IS IMPOSSIBLE TO READ THE SPEEDOMETER. NOTE, THIS IS AN ANALOG SPEEDOMETER, AND THIS MODEL DOES NOT HAVE AN ADDITIONAL DIGITAL SPEED DISPLAY. AN INTERNET SEARCH INDICATES THAT THIS PROBLEM IS UNIVERSAL FOR THIS MODEL/YEAR (NOT A DEFECT IN MY VEHICLE). IT CREATES A HAZARD BECAUSE ONE CANNOT EASILY DETERMINE SPEED. (AT NIGHT THERE IS NO PROBLEM, SINCE THE DASHBOARD LIGHTING IS SUFFICIENT IN THOSE CONDITIONS.)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012193August 1, 2017
STRUCTURE:BODY, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER SIDE SLIDING DOOR FAILED TO OPERATE MANUALLY AND WHEN USING THE OVERHEAD DOOR SWITCH. THE CONTACT CALLED MCCORDS TOYOTA IN VANCOUVER, WA WHERE IT WAS CONFIRMED THAT THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE DEALER WAS NOT SURE WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000. UPDATED 11/13/17 *BF UPDATED 11/16/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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